Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Thank you all for the helpful information! I'll definitely bring my W-2 when I apply and make sure to mention that my 2024 earnings might not be showing up yet. I'll also keep track of everything and follow up in a few months if I don't see an adjustment. This is all really useful advice!

0 coins

One more tip - you can also check your earnings record online at ssa.gov by creating a my Social Security account if you don't already have one. This way you can monitor when your 2024 earnings actually show up in the system. I check mine every few months and it's been really helpful to see when new earnings get posted. Plus having that account set up ahead of time can make the application process smoother since you'll already have access to all your earnings history and benefit estimates.

0 coins

That's great advice about the my Social Security account! I actually just created one last month and it's been really helpful to see my earnings history. Quick question - do you know roughly how often they update the earnings records? Like if my employer submits the W-2 in January, would I expect to see it by February or March, or does it typically take longer than that?

0 coins

I'm really sorry you're dealing with this incredibly stressful situation. From what I understand, your current benefit reduction is likely because you were receiving spousal benefits in addition to your own retirement benefit, and when your husband became incarcerated, that spousal portion was suspended. The good news is that several people here have correctly pointed out that widow's benefits work differently. If your husband passes away while incarcerated, his imprisonment status at the time of death won't affect your eligibility for survivor benefits. You would potentially receive his full $2870 monthly benefit since you're already at full retirement age. I'd also suggest documenting everything now - keep records of the benefit reduction notice you received, your husband's benefit amount, and any correspondence with SSA. This will help when you need to apply for survivor benefits in the future. Have you considered reaching out to your local Area Agency on Aging? They often have benefits counselors who can help navigate these situations and might be able to connect you with additional resources during this difficult time.

0 coins

That's really helpful advice about documenting everything. I hadn't thought about keeping records of all the correspondence, but you're absolutely right - having that documentation could be crucial later on. The Area Agency on Aging suggestion is great too. I didn't even know they had benefits counselors available. Between that, contacting my congressional representative, and keeping detailed records, I feel like I finally have a concrete action plan. It's such a relief to have this community provide practical steps I can take instead of just feeling helpless about the whole situation.

0 coins

I'm so sorry you're going through this incredibly difficult situation. As someone who has helped family members navigate Social Security issues, I want to emphasize what others have said about widow's benefits - you would indeed be eligible for your husband's full $2870 benefit if he passes away while incarcerated, regardless of his imprisonment status. One thing I'd add to the excellent advice already given is to consider getting everything in writing from SSA when you do connect with them. Sometimes phone representatives give conflicting information, so having written confirmation of your benefits status and future eligibility can be really valuable. Also, many local senior centers have volunteer SHIP (State Health Insurance Assistance Program) counselors who are trained specifically in Medicare and Social Security issues. They're free and can sometimes help you prepare for SSA conversations or even accompany you to appointments. You're dealing with an unimaginably stressful situation, but please know that this community is here to support you through it. The fact that you're planning ahead shows incredible strength.

0 coins

Thank you for mentioning the SHIP counselors - I had no idea those services existed! Getting everything in writing is such smart advice too. I've been taking notes during phone calls but having official written documentation would definitely be better. I'm going to look into finding a local senior center that offers SHIP counseling. It sounds like having someone who really understands these systems to help prepare for SSA conversations could make a huge difference. This whole experience has been overwhelming, but knowing there are so many resources and people willing to help makes me feel less alone in dealing with all of this.

0 coins

Just FYI - make sure he brings TWO forms of ID when he goes to apply after he gets out. My relative forgot his second ID and they made him come back which was a whole other ordeal with transportation and taking more time off work.

0 coins

That's a great practical tip, thank you! I'll make sure he knows he needs multiple forms of ID. I bet getting proper identification after being released is a whole challenge in itself.

0 coins

One thing that might help prepare for his eventual application is to start gathering the necessary documents now while you have time to track them down. You'll need certified copies of his wife's death certificate, their marriage certificate, and his birth certificate at minimum. Getting these documents can take weeks or months depending on which states/counties they were issued in, and it's much easier to do this legwork now rather than scrambling after his release when he's dealing with other reentry challenges. Some states have online ordering systems for vital records, while others require mail-in applications. Also consider getting multiple certified copies since Social Security often wants to keep the originals for their files.

0 coins

This is excellent advice! I hadn't thought about how long it might take to get all those documents. Starting now makes total sense since he has 2 years left. Do you know if there are any other documents I should be collecting while I have time? Also, when you mention getting multiple certified copies - how many would you recommend? I want to make sure I have enough but don't want to waste money ordering more than necessary.

0 coins

For additional documents, you might also want to get copies of her Social Security earnings record (Form SSA-7050-F4) if possible, though that might be trickier to obtain as a third party. As for certified copies, I'd recommend getting 3-4 copies of each vital document. Social Security typically keeps one, but sometimes you need extras if there are any issues with the application or if other agencies need copies during his reentry process. It's usually cheaper to order multiple copies at once rather than going back for more later. Some states charge per copy while others have a flat fee regardless of quantity, so check the pricing structure before ordering.

0 coins

I'm going through a similar planning situation right now, though my husband is only 8 years older than me. We've been trying to get clear answers on this COLA question for months! Reading through everyone's responses here has been incredibly helpful. It sounds like the consensus is that survivor benefits DO continue to receive COLA adjustments after the worker dies, which is such a relief to know. One thing I'm still wondering about - does anyone know if there's an official SSA publication that clearly states this? I've read through several of their pamphlets and website pages, but they seem to focus more on the basic benefit amounts rather than how COLAs are applied over time for survivors. I'd love to have something in writing to reference when we meet with our financial planner next month. The difference this makes in our projections is substantial, just like in your case!

0 coins

You can find this information in SSA Publication 05-10084 "Survivors Benefits" and also in the Program Operations Manual System (POMS) section RS 00615.742, which specifically addresses COLA applications to survivor benefits. The POMS states that COLAs are applied to the deceased worker's PIA for survivor benefit calculations. Additionally, if you call SSA and ask for a "survivor benefit estimate," they will provide you with projections that include the COLA adjustments, which you can use as official documentation for your financial planner. The SSA website also has a section under "Survivors" that mentions benefits are adjusted for cost-of-living, though it's not as detailed as the POMS documentation. Having gone through similar planning with the 12+ year age gap, I'd definitely recommend getting that official estimate from SSA - it really helps when working with financial advisors to have the actual numbers rather than just the general policy explanation.

0 coins

As someone new to this community, I just wanted to say thank you all for this incredibly informative discussion! I'm in a somewhat similar situation - my spouse is 10 years older and we're trying to figure out our Social Security planning. Reading through all these responses, especially the real-world experiences shared by @Rajan Walker and others, has been so valuable. The "ghost account" explanation from @Avery Davis really helped clarify how the COLA adjustments work technically. I had no idea that survivor benefits continued to receive cost-of-living adjustments after the worker's death - I always assumed they were frozen at the death benefit amount. Learning that Social Security maintains these adjustments makes such a huge difference in long-term planning calculations. The suggestion about getting an official survivor benefit estimate from SSA also sounds like a great next step. Based on what everyone has shared, it sounds like the key takeaway is that survivors receive the deceased worker's benefit amount PLUS all intervening COLAs, which can add up to substantial additional monthly income over many years. Thanks again for sharing your knowledge and experiences - this type of real community support is invaluable when navigating these complex Social Security rules!

0 coins

Welcome to the community! I'm also relatively new here but have found this discussion incredibly helpful. Like you, I had always assumed survivor benefits were "frozen" at the time of death - it's such a relief to learn that's not the case. The COLA adjustments continuing really does make a massive difference in planning, especially for those of us with significant age gaps between spouses. I'm definitely going to follow up on getting that official SSA estimate mentioned by @Tyler Lefleur. It's amazing how much clearer these complex rules become when you have real experiences from people like @Rajan Walker to learn from. Thanks for highlighting the key takeaways - having it summarized like that really helps solidify the main points!

0 coins

Just an update on the rules here since there seems to be some confusion: 1. Social Security benefits are not payable for the month of death, regardless of what day the person died. This is federal law. 2. The 1099-SSA (or SSA-1099) should only show benefits that were actually received and not reclaimed. If a payment was taken back, it should not appear on the form. 3. SSA can issue a corrected 1099-SSA, but you need to specifically request this correction. It won't always happen automatically. 4. The fastest resolution is usually through an in-person appointment at your local SSA office, bringing documentation of the reclaimed payment. 5. The survivor (spouse) may be eligible for a one-time death benefit of $255 and possibly ongoing survivor benefits, which is a separate issue from the reclaimed payment.

0 coins

Thank you for that clear summary! I've scheduled an appointment for next week through the online portal, and I'm gathering all my documentation. I did apply for the $255 death benefit already, but need to discuss my survivor benefit options at the appointment too.

0 coins

I'm so sorry for your loss, Amara. What you're experiencing is unfortunately very common but definitely fixable. The SSA automatically reclaimed that February payment because benefits aren't payable for the month of death - but you're absolutely right that it shouldn't appear on the 1099 if they took it back. I went through this exact situation when my father passed last year. Here's what worked for me: 1. The phone system is brutal right now - I wasted hours trying to get through the regular way 2. I ended up using a service called Claimyr that several people mentioned here, and honestly it was a lifesaver. Got connected to an actual SSA rep in about 20 minutes 3. They were able to put in the request for a corrected 1099-SSA right over the phone and gave me the correct amount to report on taxes in the meantime The corrected 1099 took about 6 weeks to arrive in the mail. In the meantime, my tax preparer said I could file with the correct amount (excluding the reclaimed payment) and include a brief statement explaining the discrepancy. Don't let this drag on - tax season will be here before you know it, and you don't want to deal with amended returns on top of everything else you're going through. You've got enough to handle right now.

0 coins

Thank you so much for sharing your experience, Lucas. It's reassuring to hear from someone who went through the same thing successfully. I'm definitely going to try Claimyr today - waiting 6 weeks for the corrected form but being able to file taxes with the right amount in the meantime sounds like the perfect solution. I really appreciate you taking the time to share the specific steps that worked for you. This whole process has felt so overwhelming, but hearing success stories like yours gives me hope that I can get this resolved quickly.

0 coins

Prev1...325326327328329...836Next