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They calculated his SSDI amount incorrectly (used the wrong dollar amount) which made his LTD payment too low. Then they didn't account for the fact that his dependent also received a small SSDI benefit, which shouldn't have affected his LTD but they counted it anyway. We had to send multiple letters and make many calls to get it fixed. Keep ALL paperwork from SSA showing exact benefit amounts, and double-check their math!
Just went through this exact same situation with MetLife last year! I was terrified when I got those documents too - it felt like they were trying to trick me somehow. But after talking to a disability attorney (my own, not theirs), I learned this is 100% standard practice. The key things to understand: 1) You're probably already contractually required to apply for SSDI anyway (check your policy), 2) The offset would happen regardless of which attorney you use, 3) Their attorney actually has good incentives to get you approved quickly. I ended up using their attorney and got approved on first try. The hardest part was waiting for the SSDI decision - took about 8 months. But once approved, even after paying back the insurance company, I was still better off financially because SSDI continues for life while LTD policies often have time limits. Don't let the paperwork scare you - just make sure you understand all the terms before signing.
This is so reassuring to hear from someone who went through the exact same thing! I was definitely feeling like they were trying to trick me somehow. It's good to know that even after paying them back, you were still better off with SSDI in the long run. Did you have any issues with MetLife's calculations or the repayment process? I'm trying to prepare myself for what to expect.
One thing I haven't seen mentioned yet is that your friend should also consider whether she might be eligible for her own Social Security benefits later if she worked other jobs that paid into SS before or after teaching. Even if those benefits would be reduced by WEP (Windfall Elimination Provision), it's worth checking her Social Security statement at ssa.gov to see her complete earnings record. Sometimes people forget about summer jobs, part-time work, or other employment that contributed to SS. Also, if she's not already 60, she should know that survivor benefits can start as early as age 60 (or 50 if disabled), though they'll be reduced if taken before her full retirement age. The timing of when to apply can make a difference in the monthly amount she receives.
This is really helpful - I hadn't thought about checking her complete SS earnings history! She actually did work retail summers during college and had a few other jobs before teaching, so there might be some quarters there. The timing aspect is interesting too since she's only 58 right now, so she'd have to wait until 60 for survivor benefits anyway. That gives us some time to get all the documentation together and really understand her options. I'll definitely have her check her SS statement online to see what credits she might have from non-teaching work.
I just want to emphasize something that's been touched on but bears repeating - even if your friend thinks she won't get much due to GPO, she should absolutely apply within the first 6 months after her husband's death to maximize any potential retroactive payments. I've seen cases where teachers were pleasantly surprised by their survivor benefit amount, especially if their pension wasn't as high as they initially thought or if there were calculation errors in their favor. Also, the SSA representatives are generally very helpful in walking through the GPO calculation during the application process, so she'll get a clear picture of what to expect. The peace of mind of knowing exactly where she stands financially is worth the effort of applying, regardless of the final dollar amount.
This is such great advice about applying within that 6-month window! I think sometimes people get discouraged by all the GPO talk and assume it's not worth the hassle, but you're absolutely right that getting that clear calculation from SSA is invaluable. I'm curious - do you know if there's any advantage to applying online versus going in person for survivor benefits? Some people here mentioned having better luck at the local office, but with all the required documentation it seems like it might be easier to handle everything face-to-face with a representative who can review everything at once.
I'm sorry to hear about the stress you're dealing with - waiting months without communication from SSA is incredibly frustrating! I wanted to add another perspective based on what I've seen in this community. You mentioned your application was straightforward, which is actually good news. Sometimes the simplest cases get delayed not because there's a problem, but because they get deprioritized in favor of more complex cases that require immediate attention. It's backwards, but that's how the system sometimes works. One thing I'd suggest is documenting everything from this point forward - dates you call, who you speak with, what they tell you. If there are any issues with your payment timing later, having that documentation can be really helpful. Also, don't be afraid to escalate if the first person you talk to can't give you specific answers. Ask to speak with a supervisor if needed. The February payment date is still achievable if they process your application in the next couple of weeks, so there's still hope you won't experience any payment delays. Keep us posted on what you find out when you contact them!
Thank you for that insight about simple cases sometimes getting deprioritized - that actually makes sense in a frustrating way! I never thought about it like that, but it would explain why my straightforward application has been sitting there for so long. I'm definitely going to start documenting everything from now on like you suggested. I've already been kicking myself for not keeping better track of dates and details up to this point. The idea about asking for a supervisor if needed is good too - I tend to be too polite sometimes and just accept whatever the first person tells me. Fingers crossed I can get some real answers this week and hopefully still make that February payment date!
I'm dealing with a very similar situation right now! Filed my application in early December for benefits to start in February, and it's been showing "in review" status for over 6 weeks with no communication whatsoever. Reading through all these responses has been both reassuring and concerning - it seems like this level of delay is unfortunately pretty common with SSA right now. What really stood out to me from everyone's experiences is how often SSA needs additional information but fails to communicate that effectively. I'm definitely going to try both the online messaging system that QuantumQuester mentioned and calling early in the morning like others suggested. The idea of creating a paper trail and getting representative names is smart too. One thing I'm curious about - for those who eventually got their applications processed after long delays, did your online account status ever update before you received your first payment, or did some of you just get paid without the status changing? I'm trying to figure out if I should rely on the online portal status or if it's not always accurate. Thanks for starting this thread - it's helpful to know we're not alone in dealing with these frustrating delays!
Welcome to the community! It's frustrating that we're all dealing with similar delays, but at least we can share experiences and tips. From what I've read in the responses here, it seems like the online status isn't always reliable - several people mentioned getting paid without their status updating, or the status changing only after they'd already received payments. So I wouldn't rely too heavily on what the portal shows. I'm planning to try the multi-pronged approach too - calling early morning, using the online messaging system, and maybe even visiting in person if those don't work. The documentation advice from others is really smart. I wish I had started keeping detailed records from the beginning! Let me know how it goes when you contact them - I'm curious to hear if our situations have similar causes for the delays.
As a newcomer to this community, I want to express my gratitude for finding such an incredibly helpful and detailed discussion! I'm turning 70 in June 2025 and have been struggling with the exact same timing confusion you described until I read through all these responses. What really helped me understand was the clear explanation several people provided about the difference between "benefit month" and "payment month" - that was the missing piece I needed! Since your birthday is March 17th (after the 2nd), March 2025 is definitely your correct benefit month to select in the application, even though your first payment won't arrive until April 2025. The consistency of advice from people who have actually completed this process recently is so reassuring. Everyone confirms that your 3-4 month advance application timing is spot-on, and the step-by-step experiences shared here have given me a clear roadmap for my own application in the coming months. I'm particularly grateful for all the practical tips people have shared - from gathering all documents beforehand to avoid timeout issues, to taking screenshots of application pages, to double-checking earnings records first. It's clear this community really looks out for each other when navigating these important financial decisions. Congratulations on reaching 70 and maximizing your delayed retirement credits! Your patience and careful planning are about to pay off with those higher monthly benefits. You're absolutely doing everything right with your timing and approach.
As a newcomer to this community, I'm absolutely amazed by how helpful and comprehensive this discussion has become! I'm turning 70 in April 2025 and was experiencing the exact same confusion about timing until I found this thread. Reading through everyone's real experiences has been incredibly educational. The key insight that finally made everything click for me was understanding the distinction between "benefit month" and "payment month" that so many people have explained so clearly. Like you, I was getting confused about which month to select in the application, but now I understand that since your birthday is March 17th (after the 2nd), you should definitely select March 2025 as your benefit start month, even though your first payment arrives in April. What gives me the most confidence is seeing how many community members have successfully navigated this exact process recently - from those who applied months ago to others who just submitted applications last week. The consistency of advice is remarkable: apply 3-4 months early (which you're doing perfectly), select your birth month as the benefit start date, and gather all documents beforehand. I'm planning to follow this same approach for my April birthday, applying in the coming weeks. Thank you for asking this question and to everyone who shared their experiences - you've created an invaluable resource for all of us approaching this milestone! Congratulations on making it to 70 and maximizing your delayed retirement credits!
Connor O'Neill
I just want to echo what everyone else is saying - this letter is absolutely real and your sister-in-law should definitely follow up on it! I work as a benefits counselor and see this situation regularly. The confusion is totally understandable because SSA's letters aren't always the clearest. What's happening is called "dual entitlement" - she'll continue getting her full SSDI amount, but if 50% of your brother's benefit (reduced to about 35% since she's 62) is higher than her current SSDI, she'll get the difference added to her monthly payment. A few practical tips from what I've seen work best: - Call SSA at 7am or 8am on weekdays for shorter wait times - Have ready: marriage certificate, both SSNs, her current award letter - If she applies now, she'll likely get backpay to when your brother first started collecting - This won't affect her SSDI status, Medicare, or trigger any reviews Even if the extra amount is small, it's money she's entitled to and every bit helps with expenses. The worst part is just getting through to them on the phone, but once connected, they can often process it during that same call.
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Aisha Mahmood
•Thank you for the professional perspective! It's really reassuring to hear from someone who works in benefits counseling that this is a legitimate and common situation. The tip about calling at 7-8am is consistent with what others have shared - I'll definitely make sure my sister-in-law knows that timing can make a huge difference. I'm also relieved to hear that this won't trigger any reviews or affect her SSDI status since that was something I was wondering about. The backpay possibility makes it even more important for her to call soon rather than putting it off. Really appreciate you taking the time to share your expertise here - it helps to have confirmation from someone who sees these cases regularly!
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Lilly Curtis
I'm so glad I found this thread! I'm currently on SSDI and my husband is planning to file for his retirement benefits next month when he turns 67. I had absolutely no idea that I might be eligible for additional spousal benefits on top of my SSDI - this is news to me! Reading through everyone's experiences here has been incredibly helpful and eye-opening. It sounds like the key things I need to remember are: 1) This is called "dual entitlement" and it's completely legitimate, 2) I'll only get the difference between my current SSDI and what the spousal benefit would be (not both full amounts), 3) I need to actively call SSA to apply - it won't happen automatically, and 4) I should call early in the morning on weekdays to avoid the worst wait times. I'm definitely going to keep an eye out for a letter from SSA once my husband starts collecting, and if I get one, I won't hesitate to follow up on it. Thank you to everyone who shared their real experiences and practical tips - this community is such a valuable resource for navigating these complex benefits!
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