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Can't get my Social Security 1099 form for taxes - how to contact SSA for missing SSA-1099?

I'm trying to file my taxes but still haven't received my SSA-1099 form for my Social Security benefits. It's already mid-February and I'm getting worried! Last year it arrived by January 25th. I checked my mailbox every day and nothing. I tried logging into my MySocialSecurity account but couldn't find the option to download it (maybe I'm just missing something?). I've called the main number multiple times but keep getting disconnected after waiting for 45+ minutes. Has anyone else had this problem? Is there a direct way to request a replacement 1099 or a specific department I should contact? My tax appointment is in 2 weeks and I REALLY don't want to reschedule it.

Callum Savage

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Yes, you can get a replacement SSA-1099 through your online MySocialSecurity account! Log in, then look under the "Replacement Documents" section - there should be an option to get a replacement tax form. It's instant - you can download and print it right away. If you absolutely can't find it online, call the general SSA number (1-800-772-1213) but try to call right when they open at 8am. That's worked for me in the past.

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Landon Flounder

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Thank you! I must have missed that section. I'll try looking again tonight. My eyes aren't what they used to be. Is it obvious on the main page after I log in?

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Ally Tailer

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same problem here!!! been waiting since january. last yr got mine on time. wonder if its a system problem this year??

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Aliyah Debovski

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There were some SSA mailing delays reported in certain regions due to a printing contractor issue. But regardless, you don't need to wait for the physical mail. Both of you can get an immediate replacement through your MySocialSecurity account. Just log in > select Replacement Documents > and you'll see the option for tax forms. You can download your 1099 as a PDF instantly.

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Miranda Singer

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I had this EXACT problem. Called SSA four times and got disconnected every single time after waiting 30+ minutes. BEYOND FRUSTRATING!!! It's like they don't want us to file our taxes on time!! I finally used Claimyr (claimyr.com) to get through to a live person at SSA. Took maybe 20 minutes total instead of hours of redial hell. The agent was able to mail me a replacement 1099 that arrived in about a week. They also showed me where to find it in my online account for future reference. There's a video that shows how it works: https://youtu.be/Z-BRbJw3puU

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Landon Flounder

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Oh wow, never heard of that service before. I'll try the online method first since it sounds fastest, but if I have any issues I might try that. So frustrating that it's this difficult to get through to them!

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Cass Green

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my neighber had this problm too. she went to local ss office and got it same day.

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Finley Garrett

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Going in person to your local field office can work, but be aware many offices still require appointments. It's definitely faster to check your online account first - the 1099 replacement option is available 24/7 and gives you an instant PDF download. No waiting required! Also, if you're having trouble finding the form online, make sure you're looking in the correct place: 1. Sign in to my.ssa.gov 2. Click on "Replacement Documents" in the menu 3. Select "Replace Tax Form SSA-1099/1042S" The form will display right on screen and you can download/print it immediately.

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Madison Tipne

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I didn't get mine either but then I realized I probably didn't get one because this was my first year on SS benefits (started collecting in September) and I didn't receive enough to need a 1099?? Do they only send them if you got over a certain amount? Anyone know?

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Aliyah Debovski

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Actually, that's not correct. You should receive an SSA-1099 regardless of the benefit amount - even if you just received one month of benefits in 2024. The SSA is required to provide the 1099 for any amount paid. Please check your online account as others have suggested or contact SSA, as you should definitely have a form available.

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Ally Tailer

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just wanted to update - followed the advice and found my 1099 on mysocialsecurity right where you all said it would be!! printed it out for my accountant! thanks everyone!

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