Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I just went through this exact process about 6 months ago and wanted to share what worked for me. After a week of failed attempts calling both the local office and 800 number, I ended up using a three-pronged approach: 1) Used the Claimyr service (definitely worth the fee - got through in under 2 hours vs days of frustration), 2) Submitted the online contact form on ssa.gov as backup, and 3) Had my spouse call from a different phone simultaneously to increase our odds. The Claimyr service is what ultimately got us the appointment. For your Medicare situation specifically, bring documentation of your current employer coverage including the Summary of Benefits and Coverage (SBC) document - the SSA rep will need this to coordinate your transition properly. Also ask your HR department for a letter stating your coverage end date and whether it meets Medicare's "creditable coverage" standards. This documentation becomes crucial if you ever need to change Medicare plans later without penalties. One heads up - when they do call you back to schedule, have your calendar ready because they often have very limited appointment slots and may only offer you 1-2 options. I almost missed getting scheduled because I wasn't prepared with my availability when they called. Good luck!

0 coins

This is incredibly helpful, thank you! I hadn't thought about having my spouse call simultaneously - that's actually a brilliant strategy to double our chances. The point about having my calendar ready when they call back is great too. I've been so focused on just getting through that I didn't think about being prepared for the scheduling part. Quick question - when you used Claimyr, did they connect you directly to your local office or to the national 800 number? I'm wondering if one has better appointment availability than the other. Also, did your employer's HR department know what "creditable coverage" documentation meant, or did you have to explain it to them? I'm worried my small company's HR person might not be familiar with Medicare coordination requirements.

0 coins

I went through this exact same situation about 8 months ago - the phone system is absolutely brutal right now! What finally worked for me was calling the national 800 number (1-800-772-1213) at exactly 8:00 AM on a Tuesday. I had to call back-to-back about 15 times before getting through to the hold queue, then waited about 90 minutes, but I finally got a human who scheduled my appointment. For your Medicare situation with the small employer, definitely bring a letter from your HR department confirming your current coverage details and end date. The SSA rep will need this to properly coordinate when Medicare becomes primary. Also, stop contributing to your HSA immediately once you enroll in any part of Medicare - even backdated enrollment can cause tax issues with HSA contributions. One tip that helped me: I found my local office's direct number on the SSA office locator website and called that simultaneously while my partner called the 800 number. We got through on the local line after about 45 minutes. Sometimes the local offices have slightly less call volume than the national number, depending on your area. Don't give up - your enrollment window is too important to miss!

0 coins

Great advice about calling both numbers simultaneously! I'm curious about the timing - did you find Tuesday mornings worked better than other days of the week? I've been trying randomly throughout the week but maybe there's a pattern to when they're less busy. Also, when you say "stop HSA contributions immediately" - does that mean I should contact my payroll department before I even enroll in Medicare, or wait until after the enrollment is processed? I don't want to mess up the timing on either end and create problems for myself.

0 coins

I went through this exact situation about 3 years ago! You're getting good advice here - you definitely can't collect both benefits at full value simultaneously, but you do have strategic options. What really helped me was creating a spreadsheet comparing the lifetime totals for different scenarios. I calculated taking survivor benefits at FRA vs taking them early, and taking my own retirement at 62, FRA, and 70. The breakeven analysis showed me exactly when each strategy would pay off based on my life expectancy. Also, don't forget to factor in cost-of-living adjustments (COLA) - they apply to whichever benefit you're receiving. One tip: when you call SSA, ask them to mail you a written benefit estimate rather than just getting verbal numbers. Having it in writing helped me feel more confident about my decision and gave me something to reference later.

0 coins

This is such practical advice! Creating a spreadsheet with all the different scenarios sounds like a smart way to visualize the long-term impact of each choice. I hadn't thought about requesting written estimates from SSA - that's definitely something I'll do to avoid any confusion later. The breakeven analysis approach makes a lot of sense too, especially since I'm trying to maximize my lifetime benefits. Thank you for sharing your experience with this process!

0 coins

I'm sorry for your loss, Lourdes. I went through a similar situation when I became a widow 5 years ago at age 58. The key thing to understand is that you're essentially dealing with two separate benefit streams that you can strategically time, but you can only receive one at full value at any given time. Since your husband had higher earnings, here's what I'd recommend: Get exact benefit calculations from SSA showing 1) your survivor benefit at FRA (unreduced), 2) your own retirement benefit at 62 (reduced), at FRA, and at 70 (maximum). If your survivor benefit is significantly higher than what your own retirement would ever be, you might take your reduced retirement at 62 and switch to the full survivor benefit at your FRA. But if your own benefit at 70 would exceed the survivor benefit, do the opposite. I used the SSA's online benefit calculators first to get rough estimates, then called for precise numbers. Also consider your health and family longevity - if you expect to live well into your 80s or 90s, maximizing the higher of the two benefits by delaying it usually pays off. The decision is permanent once made, so take your time with the math!

0 coins

Just to add another perspective - I work for a nonprofit that helps seniors navigate Social Security issues, and we see this situation fairly often. You're absolutely on the right track planning ahead. One thing I'd emphasize is that when you do apply for survivor benefits (if needed), make sure to ask the SSA representative to calculate both scenarios - continuing your current benefit versus switching to the survivor benefit. Sometimes there are nuances in the calculations that aren't immediately obvious. Also, if you're working or plan to work in the future, be aware that earnings limits may apply to survivor benefits before your FRA, just like they do for retirement benefits. The good news is that your 29-year marriage gives you a very strong eligibility foundation, and the fact that you're thinking about this proactively will serve you well.

0 coins

This is such valuable advice from someone who works directly with these issues! I really appreciate the tip about asking SSA to calculate both scenarios - I wouldn't have thought to specifically request that comparison. The earnings limit point is important too since I may need to continue working part-time for a few more years. It's reassuring to hear from a professional that my situation looks strong eligibility-wise. Thank you for taking the time to share your expertise - it's exactly the kind of guidance I was hoping to find here.

0 coins

I'm really glad you're planning ahead for this - it shows great financial responsibility. One thing I haven't seen mentioned yet is that you might want to periodically check with SSA about your ex-husband's benefit amount, especially if he's still working. His benefit could increase over time with additional earnings, which would potentially increase your future survivor benefit too. Also, if you have children from the marriage who might still be eligible for benefits (under 18, disabled, or full-time students under 19), they could potentially receive survivor benefits as well, though this wouldn't reduce your benefit amount. The survivor benefit landscape can be complex, but you're asking all the right questions and gathering good information from everyone here.

0 coins

That's a really good point about periodically checking on his benefit amount! I hadn't considered that it could still be growing if he's continuing to work. We don't have any minor children together - our kids are all adults now - but it's helpful to know that's something that could apply in other situations. I'm learning so much from everyone's responses here. It sounds like the key takeaways are: keep important documents ready, apply promptly when the time comes, ask SSA to calculate both benefit scenarios, and understand that my 29-year marriage puts me in a strong position for eligibility. Thank you for adding another helpful perspective to this discussion!

0 coins

btw u should apply like 3 months before u want benefits to start cuz processing takes forever these days!!!

0 coins

That's a great tip! I didn't realize the processing takes that long. I'll definitely factor that into my timeline. Thanks!

0 coins

One additional consideration: If you're planning to work while receiving benefits and you haven't reached your Full Retirement Age, be aware of the earnings limit ($21,240 in 2025). If you earn over that amount, $1 in benefits will be withheld for every $2 you earn above the limit. This might influence your decision about when to start benefits if you're continuing to work.

0 coins

@Daniel White That s'smart thinking! Since you re'earning $24k and would be over the limit, you d'have about $1,380 in benefits withheld each year $24,000 (- $21,240 = $2,760 over the limit, divided by 2 .)The good news is those withheld benefits aren t'lost forever - they get added back to increase your benefit amount once you reach your FRA. But if you re'going to lose some benefits anyway due to the earnings test, waiting a bit longer might make even more sense in your situation.

0 coins

@Daniel White @Aisha Ali This is really helpful information! I had no idea about the earnings test and how it works. So if I understand correctly, since Daniel is earning $24k, he d have'some benefits withheld anyway, which makes waiting those extra months even more advantageous? It sounds like in his specific situation, the combination of the monthly increases from delaying plus avoiding the earnings test penalty makes waiting a smart financial move.

0 coins

Just wanted to add another perspective as someone who's been through the estate planning process with a disabled family member. You might also want to consider talking to your bank about setting up a "convenience account" - it's different from a joint account because the person you designate can access funds to help manage your affairs, but they don't have ownership rights to the money. This could give your son access in an emergency without the potential complications of joint ownership. Also, when you're researching ABLE accounts, check if your state has one or if you need to use another state's program. Some states have better investment options or lower fees than others, and you're usually allowed to use any state's ABLE program regardless of where you live. The POD designation is definitely a solid choice though - it keeps things simple and avoids any potential benefit complications!

0 coins

This is really helpful information! I hadn't heard of a "convenience account" before - that sounds like it could be exactly what I'm looking for. It would give my son access when needed without the ownership complications. I'll definitely ask my bank about this option when I meet with them next week. Thanks for the tip about ABLE accounts too. I didn't realize you could use other states' programs - that's good to know since I'll want to compare fees and options. It's amazing how many different approaches there are to handle this situation safely.

0 coins

Another option worth considering is a revocable living trust with your son as the successor trustee (with a backup trustee if needed due to his intellectual disability). This keeps the assets out of probate like you want, but doesn't create the joint ownership issues that could complicate benefits. I went through something similar with my disabled nephew. We ended up doing a combination approach - POD designations for smaller accounts that he could handle, and a special needs trust for larger assets that required more oversight. The key was working with an attorney who specializes in disability planning to make sure everything was set up correctly. One thing to double-check: even though DAC doesn't have asset limits, if your son ever needed to apply for Medicaid waiver services or other state benefits in the future, those programs often DO have asset limits. So keeping things structured properly now could save headaches later.

0 coins

That's a really good point about future Medicaid waiver services! I hadn't even thought about that possibility, but you're absolutely right that state programs often have their own asset limits even when federal SSDI doesn't. The combination approach you mentioned sounds smart - using different tools for different sized assets based on what my son can realistically manage. I'm definitely going to need to find an attorney who specializes in this area because there are so many moving parts to consider. Do you have any suggestions for finding the right kind of attorney? I'm not even sure what to search for - "disability planning attorney" or "special needs attorney" or something else?

0 coins

Prev1...259260261262263...837Next