Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Great summary Anna! You've got all the key points right. One small addition - since you mentioned you might need another $10k from your 401k before year-end, that's totally fine and won't affect your Social Security benefits at all. The earnings test really is just about wages and self-employment income, so you can withdraw as much as you need from retirement accounts without penalty from SSA. Just keep track of your consulting income to make sure that stays under the limit. Sounds like you're in great shape!

0 coins

This whole thread has been incredibly helpful! As someone who just started receiving Social Security benefits myself, I had similar concerns about retirement account withdrawals. It's reassuring to see such clear explanations from experienced members. The distinction between earned income and other types of income for the earnings test is something I wish SSA made clearer in their own materials. Thanks to everyone who contributed - this is exactly the kind of practical advice that makes this community so valuable!

0 coins

One thing I'd add that might be helpful - if you're doing consulting work, make sure you're properly tracking your expenses! Since it's self-employment income, you can deduct legitimate business expenses which will reduce your net earnings for the SSA earnings test. Things like office supplies, mileage, equipment, etc. So if you made $14,000 but had $2,000 in valid business expenses, only $12,000 would count toward the limit. Just make sure you keep good records in case SSA ever asks. This could give you even more breathing room under that $22,320 threshold!

0 coins

That's such a great point about business expenses! I hadn't even thought about deducting legitimate expenses from my consulting income. I definitely have some mileage and office supply costs I could track. Do you know if there are any specific forms or documentation SSA requires if they audit the self-employment income, or do they just go off what's reported on your tax return?

0 coins

This has been such an incredibly helpful thread! I'm brand new to SSA benefits and was completely unaware of the Login.gov vs SSA profile dual-system setup. Reading through everyone's experiences here has been like getting a crash course in navigating government online systems. The fact that you have to update your email address in TWO separate places that don't sync automatically is honestly mind-boggling - this should definitely be explained with clear step-by-step instructions on the SSA website! I was actually planning to update my contact information next week and would have been completely blindsided by this issue. @Zara Khan, thank you so much for sharing your original problem and then following up to confirm that updating both Login.gov AND the SSA profile separately actually solved it - that kind of follow-through is incredibly valuable for newcomers like me! This community's willingness to help each other navigate these confusing government systems is amazing. Definitely bookmarking this thread for future reference!

0 coins

This thread has been absolutely amazing to read as someone who's also completely new to the SSA system! I literally just started my benefits application last week and had no idea about any of this Login.gov complexity. The fact that there are two separate systems that don't communicate with each other seems like such a basic design flaw - how is this not explained clearly during account setup? Reading through everyone's experiences here has been so much more educational than anything on the official SSA website. I'm definitely going to be extra careful when I set up my account and make any changes, knowing now that I'll need to update both systems independently. Thank you to everyone who shared their troubleshooting steps and especially @Zara Khan for the follow-up confirmation that the dual-system approach actually worked! This is exactly the kind of community knowledge sharing that makes dealing with government bureaucracy feel manageable instead of overwhelming.

0 coins

This thread has been absolutely invaluable as someone who just started navigating SSA benefits! I'm in the middle of setting up my online account right now and had no idea about the Login.gov vs SSA profile being two completely separate systems. The fact that updating your email in one place doesn't automatically sync to the other seems like such a major usability issue that SSA really needs to address with better documentation. I was actually planning to change my email address this weekend after reading about Login.gov's security features, and this thread has definitely saved me from hours of confusion! @Zara Khan thank you so much for not only sharing the original problem but also coming back to confirm that updating both systems separately actually worked - that follow-up is pure gold for newcomers like me. The community support here has been incredible and makes dealing with these government systems feel so much less intimidating. I'm definitely bookmarking this entire discussion for future reference!

0 coins

Welcome to the SSA benefits world! This thread has been such a learning experience for me too as someone who's also just starting to navigate government online systems. It's honestly shocking how the dual-system setup isn't explained anywhere clearly on the official SSA website - you'd think something this fundamental would be highlighted during account setup! I'm so glad you found this discussion before running into the same email update confusion that so many others have experienced. The community here has been absolutely amazing at sharing real-world solutions that you just can't find in official documentation. @Diego Fernández it sounds like you re'being really smart about planning ahead for your email change - definitely update both Login.gov AND your SSA profile separately when you do it. Thanks to everyone who s'contributed to making this such a helpful resource for newcomers like us!

0 coins

As someone completely new to Social Security benefits, I have to say this entire discussion has been incredibly enlightening! I'm still a few years away from retirement myself, but my parents are approaching this stage and I've been trying to help them understand their options. Reading through everyone's real experiences - both the successes and the frustrations with timing, applications, and SSA processing - has given me such a better understanding of what to expect than any official government website ever could. The practical tips about protective filing dates, keeping detailed records, setting up mySocialSecurity accounts early, and even which documents to have ready are exactly the kind of insider knowledge that makes all the difference. I'm definitely bookmarking this thread to reference when my family gets to this stage. Thank you all for being so generous with sharing your knowledge and experiences - it's clear this community really looks out for each other when navigating these complex government processes!

0 coins

Welcome Jackson! I'm also relatively new to navigating Social Security benefits, and I completely agree - this thread has been like a masterclass in real-world Social Security processes. What strikes me most is how different everyone's experiences have been with the same basic procedures, which really highlights why having a community like this is so valuable. The official SSA resources give you the rules, but they don't tell you about the regional processing differences, the importance of follow-up calls, or practical tips like screenshot confirmation pages. I'm in a similar situation helping my spouse understand the spousal benefit timing, and the collective wisdom here has been invaluable. It's reassuring to know there are knowledgeable people willing to share their hard-earned insights to help others avoid the same pitfalls!

0 coins

As someone who just went through this exact process with my parents last month, I wanted to share what worked for us. My dad filed for Social Security in August with benefits starting in December, and my mom needed the spousal top-up since his PIA was much higher than hers. Here's what we learned: Apply NOW through the online system at ssa.gov. Even though they won't process it until your benefits are active in January, getting that protective filing date established is crucial. When my mom applied in September (3 months before dad's benefits started), the system accepted her application and gave her a confirmation number. The key things that made our process smooth: 1. She clearly stated in the remarks section that she was applying for spousal benefits as a supplement to her existing retirement benefit 2. We kept the confirmation number and screenshot of the submission 3. We called SSA in early December (right after dad's first payment) to confirm her application was moving forward Her spousal benefit kicked in with dad's second payment in January - so there was about a 1-month lag even after his benefits started, but she got backpay to cover it. One warning: the online application is a bit confusing because it asks about work history even when you're already getting your own benefit. Just fill it out completely and use that remarks section to clarify exactly what you're applying for. Good luck!

0 coins

I'm new to this community but going through almost the exact same situation! My son turns 16 in January and I've been having identical concerns about the SSA portal showing December payments when November should be my last month for child-in-care benefits. Reading through all these experiences has been incredibly reassuring - especially seeing that consistent pattern where the portal shows confusing payment schedules that then automatically correct themselves right before the actual payment date. It really gives me confidence that SSA's backend systems work properly even when what we see online looks completely wrong! I'm definitely going to call my local field office instead of the national number based on everyone's recommendations. The difference between waiting 30-45 minutes vs hours on hold (or getting disconnected) sounds like a huge improvement. And I love the practical tip about setting up bank alerts - that's such a smart way to get immediate notification instead of constantly worrying about potential overpayments. The explanation about PIA vs actual benefit amounts has been so enlightening too! I had no idea that child benefits are calculated on the worker's full retirement amount rather than their reduced early retirement benefit. Since my ex-husband also took early retirement at 62, this is actually really encouraging news for what my son's benefit will be. Thank you to everyone who shared their real-world experiences. This community is so much more helpful than trying to navigate the SSA website alone - it's amazing how much less overwhelming these transitions feel when you have people who've actually been through it!

0 coins

Welcome to the community! I'm also new here and just discovered this thread while researching my own situation - my daughter turns 16 in March and I've been experiencing the exact same portal confusion and anxiety you're describing. It's been such a relief to see how many people have gone through this identical experience! What really stands out to me is that consistent pattern everyone mentions where the SSA portal shows incorrect payment schedules for weeks but then automatically fixes itself right before the actual payment date. It definitely seems like their backend processing systems are much more reliable than their user interface. I'm planning to call my local field office this week too based on all the positive experiences shared here. The idea of actually getting through to someone knowledgeable in 30-45 minutes instead of dealing with the national line horror stories sounds like such a game changer. And I'm definitely setting up those bank alerts tonight - what a brilliant way to get peace of mind instead of obsessively checking accounts! The PIA vs actual benefit calculation explanation has been eye-opening for me too. I was so worried about my daughter potentially getting less than expected, but learning it's based on her father's full retirement amount rather than his reduced early retirement benefit is actually wonderful news. It's amazing how much clearer everything becomes when you have real people sharing their actual experiences instead of trying to decode government websites alone!

0 coins

I'm new to this community but going through the exact same situation with my daughter turning 16 next month! This thread has been absolutely invaluable - I was completely panicking about seeing December payments scheduled in my SSA portal when I thought November should be my last month for child-in-care benefits. What's really given me peace of mind is seeing the consistent pattern everyone describes where the SSA portal shows confusing payment schedules right up until they automatically correct themselves just before the actual payment date. It's both frustrating and reassuring to know that their backend systems work correctly even when what we see online looks completely wrong! I'm definitely going to call my local field office instead of the national number based on all the success stories here. The difference between waiting 30-45 minutes vs hours on hold (or getting disconnected entirely) sounds like a huge improvement. And I'm setting up those bank alerts tonight - such a smart way to get immediate notification instead of constantly worrying about potential issues. The clarification about PIA vs actual benefit calculations has been a real eye-opener too! I had no idea that child benefits are based on the worker's full retirement amount rather than their reduced early retirement benefit. Since my ex-husband also took early retirement at 63, this is actually really encouraging news for what my daughter's benefit amount will be. Thank you to everyone who shared their real experiences - this community support makes navigating these complex SSA transitions so much more manageable than trying to decode the official website alone!

0 coins

Welcome to the community! I'm also new here and dealing with this exact same situation - my son turns 16 in April and I've been having identical concerns about the SSA portal showing payments that shouldn't be there. Reading through everyone's experiences has been such a lifesaver! What really struck me is how consistently everyone describes the same pattern - the portal showing confusing payments for weeks that then automatically disappear right before the payment date. It's like SSA's systems know what they're doing behind the scenes even when their website display is completely misleading. I'm definitely calling my local field office tomorrow based on all the recommendations here. After hearing about the nightmare wait times on the national line, getting through to an actual knowledgeable person in under an hour sounds amazing. And I'm setting up those bank alerts tonight - what a brilliant solution to stop the constant worrying! The PIA calculation explanation has been huge for me too. I was so focused on potential overpayment anxiety that I missed that my son might actually get more than I expected since his dad also took early retirement. It's incredible how much clearer everything becomes with real people sharing actual experiences instead of trying to navigate government websites alone. Thank you for adding your voice to this incredibly helpful thread!

0 coins

I went through this same confusion last year! The key thing that helped me was understanding that Social Security benefits are always paid "in arrears" - meaning you get paid in June for your May benefits, July for June benefits, etc. Since your FRA is May 15th, you'd tell SSA to start benefits in May 2025, and your first check would arrive in June on the third Wednesday (since your birthday is the 15th). Don't let anyone convince you to start in April - that would actually reduce your benefits permanently since you'd be starting before FRA. The SSA representatives I spoke with were very clear about this timing. Just make sure you apply 3-4 months ahead of time to avoid any processing delays!

0 coins

This is really helpful! I'm new to this community but facing a similar situation - my FRA is coming up in a few months and I was getting so confused by all the different information online. The "paid in arrears" explanation makes it click for me. It sounds like the consensus here is pretty clear: use your FRA month as the start date and expect the first payment the following month. Thanks to everyone for sharing their experiences - it's so much better to hear from people who have actually been through this process rather than trying to decipher the SSA website!

0 coins

Welcome to the community! I'm also approaching my FRA and found this thread incredibly helpful. Just wanted to add one more confirmation to what everyone else is saying - the timing is exactly as described here. I actually called SSA last month to verify this for my own situation (FRA in July) and the representative confirmed that you should use your FRA month as the start date, not the month before. The "paid in arrears" system means you'll always get your first payment the month after your benefit start month. It's confusing at first but makes sense once you understand the pattern. One tip: when you're filling out the online application, there's a section that explains this timing - it helped me feel more confident about my choice. Good luck with your application!

0 coins

Thanks for the warm welcome and for confirming what everyone else has been saying! As a newcomer here, I'm really impressed by how helpful this community is. It's such a relief to get consistent information from multiple people who have actually been through this process. I was getting so anxious about making the wrong choice and potentially losing benefits, but now I feel much more confident. The "paid in arrears" explanation really clarifies everything - I'll definitely use my FRA month as the start date and expect that first payment the following month. It's great to know there are people here who understand how stressful these decisions can be when you're navigating Social Security for the first time!

0 coins

Prev1...258259260261262...837Next