Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As a newcomer to this community, I want to thank everyone for this incredibly detailed and helpful discussion! I'm 65 and started collecting Social Security benefits early at 62, and I've been dealing with similar confusion about what counts toward the earnings limit versus what affects my taxes. Reading through all these experiences has been so reassuring - the clear consensus that pension income and 401k/IRA withdrawals are completely separate from the SSA earnings test has answered questions I've been worrying about for months. I was actually hesitating to increase my retirement account withdrawals thinking they might reduce my Social Security benefits! What I find most valuable is how everyone has emphasized that we're dealing with two different government agencies with completely different rules: SSA only cares about wages from active work for their earnings test, while the IRS looks at all your income sources for taxation purposes. This distinction has completely changed how I approach my retirement income planning. The practical tips shared here are gold - especially the advice about timing withdrawals early in the year for better tax planning, having taxes automatically withheld from distributions, and the resources for finding fee-only financial advisors through NAPFA. I'm definitely going to pursue a consultation to help optimize my tax strategy going forward. For anyone else feeling overwhelmed by these rules, this conversation really demonstrates that while the system seems impossibly complex at first, it becomes much more manageable once you understand that key distinction between earnings limits and taxation. Thanks to everyone for sharing their real-world experiences - this kind of community support makes navigating retirement income so much less stressful!

0 coins

As a newcomer to this community, I want to add my voice to thank everyone for this incredibly comprehensive and helpful discussion! I'm 64 and just started collecting Social Security benefits early while also receiving a pension from my federal government career. Like so many others here, I was completely panicked thinking my pension and planned TSP (Thrift Savings Plan) withdrawals would count against the earnings limit. This thread has been such a relief - the clear distinction everyone has made between SSA's earnings test rules (only wages from active employment) and IRS taxation rules (all income sources) finally makes perfect sense. What strikes me most is how this confusion seems almost universal among new retirees - it's reassuring to know I wasn't alone in mixing up these two completely separate systems! The practical advice about timing withdrawals, having taxes withheld directly, and using resources like NAPFA to find fee-only advisors gives me a concrete plan moving forward. I'm particularly grateful for the emphasis on documentation that Nia mentioned - keeping good records seems crucial in case SSA ever makes an error like what happened to Christian. And the tip about using tools like the SSA benefit estimator for tax planning is exactly the kind of practical resource I was looking for. Planning to schedule a consultation with a fee-only advisor to help optimize my TSP withdrawal strategy now that I know it won't affect my Social Security benefits. Thanks to everyone for creating such a supportive community where real-world experiences help cut through government bureaucracy confusion!

0 coins

Welcome to the community, Dana! Your experience with TSP confusion really resonates with me as someone who's also new here. It's amazing how many of us federal employees went through this exact same panic about whether our TSP withdrawals would affect Social Security benefits! What I've learned from this incredible discussion is that the TSP is treated just like any other 401k or retirement account - completely invisible to SSA for earnings test purposes, but definitely part of your taxable income for IRS calculations. Your years of federal service and TSP contributions have nothing to do with the Social Security earnings limit. The documentation tip you mentioned from Nia is so important. I'm actually planning to keep a simple spreadsheet tracking my TSP withdrawals and pension payments just in case there's ever any confusion with SSA down the line. Better safe than sorry! I'm also looking into the NAPFA directory for finding a fee-only advisor who understands federal retirement benefits. It seems like having someone who specifically knows how TSP, federal pensions, and Social Security interact from a tax planning perspective could be really valuable for optimizing our withdrawal strategies. Thanks for sharing your experience - it's so helpful to connect with other federal retirees navigating these same waters!

0 coins

btw when u actually apply for SS make sure to check ur estimated benefit on the mySocialSecurity website bc sometimes they mess up the calculations.

0 coins

Thanks for the tip! I've been checking mine regularly. It's actually gone up a bit in the last few years since I've been earning more at my current job.

0 coins

Just want to add another perspective here - I'm a retired federal employee and went through something similar when I withdrew from my TSP (Thrift Savings Plan) for home improvements. The SSA treats TSP withdrawals exactly the same as IRA/401k withdrawals - no impact on Social Security benefits at all. What really helped me was getting everything in writing from SSA. When I had questions, I submitted them through the secure messaging on the mySocialSecurity website rather than calling. That way I had documentation of their responses. Might be worth doing if you want extra peace of mind about your situation. Sounds like you made a smart financial decision for your home purchase - don't let the worry overshadow that accomplishment!

0 coins

That's really helpful advice about getting things in writing through the mySocialSecurity website! I never thought about using the secure messaging feature but that makes so much sense - especially after hearing about people getting different answers when they call. I'm definitely going to do that before I apply for benefits. And thank you for the encouragement about the home purchase! It's been a bit stressful but we're really excited about the new place.

0 coins

Welcome to the self-employment world! I made the same transition 3 years ago and can share a few practical tips that helped me: 1) Open a separate business checking account immediately if you haven't already. This makes tracking income/expenses for Schedule SE much easier. 2) Set aside 25-30% of each payment you receive for taxes (not just the 15.3% SE tax, but also income tax). I use a high-yield savings account for this. 3) Consider paying quarterly estimated taxes to avoid a big surprise bill. The IRS has a safe harbor rule - if you pay 100% of last year's tax liability through estimated payments, you won't owe penalties even if you owe more at filing. 4) Keep detailed records of ALL business expenses - home office, internet, phone, equipment, etc. These reduce your net self-employment income, which reduces both your SE tax AND your income tax. One thing I wish I'd known earlier: you can actually contribute more to retirement accounts as self-employed than you could as a W-2 employee, which helps offset that higher tax burden. The Solo 401(k) limits for 2024 are $69,000 total ($76,500 if you're 50+). Good luck with the transition!

0 coins

This is incredibly helpful, thank you! I'm definitely going to set up that separate business account right away. The 25-30% rule for setting aside taxes is exactly the kind of practical advice I needed - I was wondering what percentage would be safe. Quick question about the Solo 401(k) - since I'm 55, I assume I can take advantage of catch-up contributions? And does contributing to it reduce the income that gets calculated for Social Security purposes, or just for regular income tax? I want to make sure I'm not accidentally hurting my future SS benefits while trying to save on taxes now.

0 coins

Great question about Solo 401(k) contributions and Social Security! Yes, at 55 you can make catch-up contributions - the 2024 limit is $76,500 total ($69,000 base + $7,500 catch-up). Here's the key point: Solo 401(k) contributions do NOT reduce your Social Security earnings record. Your SE tax (and SS credits) are calculated on your net self-employment income BEFORE any retirement plan contributions. So you get the best of both worlds - tax savings now through the 401(k) contribution, while still building your SS earnings history at the higher income level. This is actually a huge advantage of being self-employed. You can contribute much more to retirement accounts than W-2 employees, reduce your current tax burden significantly, but still get full SS credit for your business income. Just make sure your business has enough profit to support the contribution level you want to make. The Solo 401(k) also allows both employee deferrals (up to $23,000 + $7,500 catch-up) AND employer contributions (up to 25% of net SE income), which is how you get to that $76,500 total. Definitely worth discussing the specifics with that accountant you're planning to hire!

0 coins

I'm currently going through this exact same nightmare! Just turned 66 and have been battling the Manila FBU for about 5 weeks now with absolutely zero progress. The phone system is completely non-functional - I've called during their "office hours" probably 18 times and never once gotten through to an actual person. This thread is absolutely invaluable! I'm taking detailed notes on every single strategy shared here. The urgent email formatting from @Jamal Wilson, congressional inquiry approach from @Ayla Kumar, ACS contact method from @Mei Chen, VPN tip for MySocialSecurity from @Michael Green, the fax number from @Alexis Renard, main SSA customer service backup from @GalaxyGlider, and now the military connection angle from @Andre Dubois - this is like a masterclass in bureaucratic warfare! I'm particularly stressed because every month of delay feels like lost money, but hearing about the retroactive payments is keeping me sane. One thing I wanted to add: I discovered that some expat Facebook groups (like "Americans in the Philippines" and "US Expats Philippines") have members who've recently gone through this process and sometimes share even more current contact information or workarounds. Worth checking those communities too. Planning to launch the full assault next week: urgent emails with proper subject lines, congressional inquiry through my former rep in Florida, MySocialSecurity setup with VPN, fax backup, main SSA calls, and tapping into expat Facebook networks. It's absolutely insane that we need a PhD in government bureaucracy just to file for benefits we've earned over decades of work! But this community is incredible - we're literally creating the ultimate survival guide for this broken system. Thanks everyone for sharing your hard-won knowledge!

0 coins

@Brian Downey This thread has become such an incredible resource! I m'also new to dealing with this Manila FBU nightmare and feeling overwhelmed, but reading everyone s'strategies gives me hope. The expat Facebook groups tip is brilliant - I hadn t'thought about tapping into those communities for more current workarounds. It s'amazing how we ve'all had to become experts in bureaucratic warfare just to access our own benefits! I m'bookmarking this entire thread as my survival guide. One thing I m'curious about - for those who succeeded with the email approach, how frequently did you send follow-up emails? Weekly? Every few days? I don t'want to spam them but also don t'want to get lost in the shuffle. Thanks to everyone for creating this masterclass in navigating government incompetence - we really shouldn t'need this level of strategic planning for our own retirement benefits!

0 coins

I'm going through this exact same frustrating experience right now! Been trying to get my retirement benefits processed through Manila for about 8 weeks at age 65, and it's been absolutely maddening. The phone system is completely broken - I've called during their "office hours" countless times and never once reached a human. This thread is incredible - it's like finding the ultimate survival guide for Manila FBU hell! I'm taking screenshots of every strategy mentioned: the urgent email formats, congressional inquiry approach, ACS contact method, VPN tips for MySocialSecurity, the fax number, main SSA backup calls, military connections, and expat Facebook group networks. I'm particularly anxious because I feel like I'm losing potential benefits every month this drags on, but reading about everyone's eventual success with retroactive payments gives me hope. One additional resource I found: The SSA's Office of the Inspector General has a hotline (1-800-269-0271) specifically for reporting problems with SSA services. While it won't directly process your application, filing a complaint there about the Manila FBU's non-responsive phone system and email delays creates an official record of these systemic issues. Planning to implement the full multi-channel strategy starting Monday: urgent weekly emails to FBU.Manila@ssa.gov with proper formatting, congressional inquiry through my former district, MySocialSecurity account setup with VPN, fax backup, calls to main SSA line, and OIG complaint. It's ridiculous that we need military-level planning just to access benefits we've earned, but this community is amazing for helping each other navigate this bureaucratic nightmare. Will definitely update with results - hopefully we can add another success story to help future expats!

0 coins

@Alana Willis That SSA Inspector General hotline is a fantastic addition to the arsenal! I hadn t'heard about that specific resource for reporting Manila FBU service issues. Creating an official record of these systemic problems is brilliant - the more complaints they receive about the broken phone system and unresponsive emails, the more likely they are to actually address the staffing and infrastructure issues. I m'definitely going to add that OIG complaint to my multi-channel approach too. This thread really has evolved into the most comprehensive Manila FBU survival guide I ve'ever seen. It s'absolutely ridiculous that we need this level of strategic coordination just to file for our own retirement benefits, but I m'so grateful everyone keeps adding new resources and strategies. The collective knowledge here is invaluable for all of us stuck in this bureaucratic nightmare. Please keep us updated on your Monday assault - every success story helps motivate the rest of us still fighting this battle!

0 coins

I just want to add a word of caution here - while the advice about 401k contributions reducing your countable earnings for the Social Security earnings test is correct, make sure you understand the timing implications. Since you're doing 1099 consulting work, you'll likely need to make quarterly estimated tax payments AND quarterly retirement contributions to stay consistent throughout the year. Don't wait until December to dump $4,000 into a Solo 401k - spread it out so your net earnings stay below the limit each quarter. Also, remember that with self-employment income, you can deduct half of your self-employment tax as well, which further reduces your countable earnings. I'd strongly recommend working with both a tax professional and calling SSA (or using that Claimyr service someone mentioned) to verify your specific situation before you start drawing benefits.

0 coins

Great advice from everyone here! I'm also approaching 63 and have been researching this exact scenario. One thing I'd add is that if you're doing consulting work as a 1099 contractor, you might also want to consider a SEP-IRA instead of a Solo 401k - it's often simpler to set up and manage, and you can contribute up to 25% of your net self-employment income (after deducting half of your self-employment tax). With $26,000 in consulting income, you could potentially contribute around $5,000-$6,000 to a SEP-IRA, which would definitely get you under that $22,320 earnings test limit. The key is making sure you set it up early in the year so you can make regular contributions rather than scrambling at year-end. I'd also suggest keeping detailed records of all your business expenses since those reduce your net earnings too. Has anyone here used a SEP-IRA for this purpose, or is the Solo 401k generally better?

0 coins

I'm new to this whole retirement planning thing, but this conversation has been incredibly helpful! I'm wondering though - with all this talk about Solo 401ks and SEP-IRAs, are there any income limits or other restrictions I should know about? I'm in a similar situation where I'll be doing some part-time consulting work after I retire, and I want to make sure I don't accidentally disqualify myself from using these retirement accounts. Also, does anyone know if there's a deadline for setting up these accounts? Like, can I set up a Solo 401k in November and still make contributions for that tax year, or do I need to have it established earlier? Thanks for all the great advice everyone - this community is amazing!

0 coins

Prev1...250251252253254...837Next