Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Confused about DAC and CIC benefits with family maximum - will SSI top-up work for my disabled son?

My wife just got approved for SSDI last month. We have a son with disabilities (26 years old) who currently receives SSI benefits. I understand I need to apply for Disabled Adult Child (DAC) benefits for him based on my wife's work record. Since I'm his primary caregiver, I believe I might qualify for Childhood-in-Care (CIC) benefits too.I'm really confused about the family maximum limit though. If the total family benefits are capped at 150% of my wife's SSDI amount, would my son and I have to split the remaining 50%? His current SSI payment is about $943/month, and I'm worried that if we split that 50%, his DAC benefit would be less than what he gets now from SSI.Would he still get supplemental SSI to make up the difference since SSI is the "payer of last resort"? Or would the split between DAC and CIC be uneven with him getting priority? If applying for CIC benefits for myself would actually reduce his total benefits by forcing him to stay primarily on SSI, maybe I shouldn't even apply? Also, timing question - do I need to wait until his DAC application is approved before I can apply for CIC benefits, or can I do both applications simultaneously?One more concern - my wife and I are both about 7 years away from our Full Retirement Age. If I apply for CIC benefits now, will this somehow lock me into a reduced spousal benefit later? I haven't had much income over the years and will likely need the spousal benefit top-up when I reach retirement age. I don't want to mess that up.This whole system is making my head spin! Any advice would be so appreciated.

Thank you everyone for all this helpful information! I'm going to try to set up an appointment with SSA to discuss our specific situation. The Medicaid considerations are especially important since my son uses several Medicaid-funded services. It sounds like I should:1. Apply for both DAC and CIC benefits at the same time2. Check with our state Medicaid office about continued eligibility under DAC3. Understand that my son's benefits get priority before mine4. Know that applying for CIC now won't affect my future retirement/spousal benefitsI really appreciate all of you taking time to help me understand this complicated system!

0 coins

You've got a great plan laid out! Just wanted to add one more thing that might help - when you go to your SSA appointment, bring documentation showing you're your son's caregiver (medical records, care plans, etc.) and ask them to run the exact calculations for your family's situation. They can tell you the precise family maximum amount and how the benefits would be distributed between DAC and CIC. Also, definitely contact your state Medicaid office BEFORE making any changes. Some states have "Medicaid buy-in" programs for disabled individuals who lose SSI eligibility due to other income, but the rules vary widely by state. You want to make sure there won't be any gaps in his healthcare coverage during the transition. Good luck with everything! This system is incredibly complex, but it sounds like you're asking all the right questions.

0 coins

This is such valuable advice! I'm new to navigating the SSA system and honestly feeling overwhelmed by all the moving parts. The suggestion about bringing documentation to prove caregiving status is really smart - I wouldn't have thought of that. I'm curious about the Medicaid buy-in programs you mentioned. Are these typically income-based, or do they have other eligibility requirements? My family is in a similar situation where we're worried about healthcare coverage gaps during benefit transitions. Also, @d9bbb2bc99cf, your methodical approach to tackling this step-by-step is really inspiring. It's clear you're being a great advocate for your son through this complicated process!

0 coins

One important detail I haven't seen mentioned yet - make sure you understand how the suspension process actually works administratively. When you call SSA to suspend at FRA, they'll ask you to confirm the effective date, and there can be some timing nuances. If you suspend mid-month, you might still receive that month's payment depending on when in the month you make the request. Also, keep documentation of your suspension request (date, representative name, confirmation number if given) because SSA's record-keeping isn't always perfect. I've heard of cases where people thought they suspended but payments continued, or vice versa. Given that you're planning a complex 8-year strategy here, having that paper trail will be crucial if any disputes arise later. The whole plan sounds solid though - just make sure the administrative execution matches your financial planning!

0 coins

This is such valuable practical advice! As someone new to understanding Social Security strategies, I really appreciate you mentioning the administrative side of things. It's one thing to plan the financial strategy, but quite another to make sure SSA actually processes everything correctly. The point about mid-month suspension timing is especially important - I would never have thought about that detail. Do you know if there's a specific day of the month that's better to request suspension to avoid confusion, or does it vary by individual circumstances? Also, when you mention keeping documentation, would email confirmations work, or do you need to request something more formal in writing from SSA? This kind of real-world implementation advice is exactly what newcomers like me need to hear alongside all the benefit calculations!

0 coins

As someone new to Social Security planning, this entire discussion has been incredibly eye-opening! I'm 58 and starting to think about my own strategy, and there are so many nuances I never would have considered. The clarification about pre-tax 401k contributions not counting toward the earnings test is huge - that's not something you easily find explained clearly on the SSA website. I'm also fascinated by the suspension strategy discussion. While it's clear the early filing penalty is permanent, it sounds like there are still meaningful ways to optimize benefits over time, especially when combined with strategic work planning to replace low-earning years. The administrative details about documentation and timing that folks have shared are equally valuable. One question I have - for those who've actually gone through this process, how far in advance of your FRA should you start preparing for the suspension? Do you need to give SSA notice, or can you just call them on your 67th birthday? Thanks to everyone for sharing such detailed real-world experiences!

0 coins

I'm so sorry to hear about your wife's diagnosis and what your family is facing during this incredibly difficult time. As someone new to this community, I've been reading through all the thoughtful and detailed responses here, and I'm amazed by the wealth of knowledge and genuine care everyone has shared. I wanted to add something that might be helpful - when you do schedule your appointment with SSA, consider asking if they can schedule it for earlier in the day or first thing in the morning if possible. From what I've heard from others who've dealt with SSA offices, the staff tends to be less rushed and more thorough earlier in the day, which could be really beneficial when you're dealing with something as important and potentially complex as a DAC benefit conversion. Also, since you mentioned your son has Down syndrome and this income is critical for his care, you might want to ask SSA about setting up automatic notifications or alerts on his account. Some offices can flag accounts to notify you of any changes or issues that might affect his benefits, which could give you peace of mind knowing you'll be informed if anything needs attention. Your dedication to planning ahead and ensuring your son's care continues seamlessly shows what an incredible father you are. The fact that you're handling all of this while also caring for your wife during her illness demonstrates remarkable strength. This community clearly has your back with all the detailed guidance they've provided. Sending you and your family thoughts of strength and peace during this challenging journey.

0 coins

Thank you so much for these incredibly practical suggestions. The idea about scheduling an early morning appointment is brilliant - I hadn't considered how the time of day might affect the quality of service, but that makes perfect sense. Getting the most thorough attention possible will be crucial for something this important. Your suggestion about setting up automatic notifications or alerts on my son's account is also really valuable. Having that extra layer of protection to be notified of any changes would definitely give me peace of mind, especially since his benefits are so critical for his daily care needs. As someone new to this community, I'm deeply grateful that you took the time to read through everything and add such thoughtful, practical advice. The support and detailed guidance from everyone here has been absolutely incredible during what initially felt like an impossible situation to navigate alone. Your kind words about my efforts mean a lot - I'm just trying to do everything I can to make sure my son is taken care of during this transition. Thank you for your compassion and support during this difficult time.

0 coins

I'm so deeply sorry to hear about your wife's diagnosis and what your family is going through right now. As a newcomer to this community, I've been reading through all the incredibly detailed and compassionate responses here, and I'm truly amazed by the knowledge and support everyone has shared with you. I wanted to add one small thing that might be helpful during this process. When you do visit the SSA office to handle the benefit conversion, consider bringing a simple one-page summary that outlines your son's current situation - his name, SSN, current benefit amount, your wife's name and SSN, and the key dates (when he started receiving DAC benefits, etc.). Having this information clearly written out can help ensure the SSA representative has all the essential details right away and can also serve as a reference for you if you're feeling overwhelmed during the appointment. Also, since you mentioned the conflicting information you received from different SSA staff members, you might want to ask whoever handles your case to note in your son's file exactly what was discussed and what steps were taken. This creates a paper trail that future representatives can reference if you need to follow up or if there are any questions about the process. Your careful preparation and the love you're showing for your son during this incredibly difficult time is truly admirable. From all the responses here, it's clear you have a solid roadmap for moving forward. This community has your back, and I'm sending you and your family strength and peace during this challenging journey.

0 coins

also dont forget they only count WAGES and SELF-EMPLOYMENT toward the limit!! investment income, pensions, etc DONT count against the earnings test. that really helped me maximize my survivors check

0 coins

Just wanted to add one more important point that might help you plan better - Social Security also has what's called a "grace year" provision. In the year you reach Full Retirement Age, the earnings limit is much higher (around $59,520 for 2025) and they only count earnings BEFORE the month you reach FRA. Plus, the penalty is reduced to $1 withheld for every $3 over the limit instead of $1 for every $2. So if you're turning 67 in 2025 or 2026, that could make a big difference in your planning. Also, any benefits they withhold due to excess earnings aren't lost forever - they recalculate your benefit at FRA to give you credit for the months they withheld, which increases your monthly payment going forward.

0 coins

This is really helpful information! I'm only 61 so I won't reach FRA for several more years, but it's good to know that any withheld benefits aren't completely lost. I had no idea they would recalculate and increase my monthly payment later. That takes some of the stress off about possibly going over the limit accidentally. Do you know if they automatically do this recalculation or do I need to request it when I reach FRA?

0 coins

I'm dealing with almost the exact same timeline as you! Applied in early December with a February 1st start date, and my application has been stuck showing "processing" for over 8 weeks now. Reading through everyone's experiences here has been both reassuring and frustrating - it's clear the SSA is completely overwhelmed right now. I'm encouraged by your successful outcome and the advice about calling the local office directly rather than the national number. Like others have mentioned, I've been hesitant to call because I thought I might be bothering them, but it sounds like being proactive is actually necessary to get any real information. The fact that applications can be approved while still showing "processing" online is something I wish SSA would communicate better. I'm definitely going to try calling my local office this week. Thanks for sharing your journey - it gives those of us still waiting some hope that persistence pays off!

0 coins

Your situation sounds incredibly frustrating, and you're absolutely right that the SSA communication system needs serious improvement! I'm actually new to this community but have been dealing with a similar issue with my own application. Reading through everyone's experiences here has been eye-opening - it's clear that so many people are facing these same delays and lack of transparency. What strikes me most is how much stress this causes when people are counting on these benefits for their monthly expenses. The fact that the online system can show "processing" even when applications are actually approved is particularly problematic. I really appreciate everyone sharing their timelines and strategies here - it's helpful to know that calling local offices directly seems to be more effective than the national number. Your decision to be proactive and call this week sounds like the right approach based on what others have shared. Hopefully you'll get some actual answers about where your application stands!

0 coins

I'm new to this community but have been following this thread closely as I'm experiencing a very similar situation. Applied for my retirement benefits in mid-December with a February start date, and like many of you, I'm still stuck at "processing" status with no communication from SSA. Reading through everyone's experiences here has been both comforting and concerning - it's clear this isn't an isolated issue but rather a systemic problem with processing times. What really resonates with me is how the lack of transparency in their tracking system creates so much unnecessary anxiety. The fact that applications can be approved while still showing "processing" online seems like a major communication failure on their part. I'm encouraged by Emma's success story and the practical advice about calling local offices directly rather than the national number. It sounds like being proactive rather than passively waiting is essential in this system. I'm planning to call my local office next week - hopefully I'll have a positive update to share soon. Thanks to everyone for creating such a supportive space to share these frustrating experiences!

0 coins

Welcome to the community! Your experience mirrors what so many of us have been going through, and you're absolutely right about the systemic communication issues. I'm also relatively new here but have found this thread incredibly valuable for understanding that these delays are unfortunately the norm right now rather than exceptions. What's particularly frustrating is how the SSA's online system creates this false sense that nothing is happening when applications might actually be progressing behind the scenes. The advice about calling local offices directly has been consistently helpful throughout this discussion - it seems like that's really the only way to get accurate, real-time information about where your application actually stands. I hope when you call next week you get someone knowledgeable who can give you concrete answers rather than generic responses. Please do come back and share your experience - these updates from community members help all of us understand what to expect and feel less alone in navigating this confusing process!

0 coins

Prev1...251252253254255...837Next