Social Security earnings limit correction taking forever after late response - what now?
I'm in a weird situation with Social Security about my earnings limit adjustment and could use some advice. Back in February, I got a second notice from SSA about needing income verification because they thought I earned too much in 2024 (I'm 64, still working part-time). I totally forgot about the first notice and was late responding to this second one. I finally sent back all my W-2s and pay stubs about 5 weeks ago, but I've heard absolutely nothing since. This is pretty important because they reduced my monthly benefit by around $470 due to the earnings limit, but I actually earned about $4,200 less than their estimate. I should be getting that money back at my Full Retirement Age, but I'm worried my late response might mess something up. Has anyone dealt with this earnings limit correction process? How long should it take for them to process my documentation? Should I try calling them or just wait longer? I'm getting a bit anxious since I could really use that adjustment in my SS record.
20 comments


Sean O'Donnell
You definitely need to follow up. SSA is notoriously slow with processing these earnings adjustments, but 5 weeks with no acknowledgment is concerning. When you send documents to them without getting a receipt or confirmation, they can sometimes get lost in their system. I'd suggest calling the national number (800-772-1213) right away to confirm they received your documentation and ask for an estimated processing time.
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StarSeeker
•Thanks for the quick response! I was worried about that. I've tried calling that number twice already but got disconnected after waiting over an hour each time. Do you think going to my local office in person would be better?
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Zara Ahmed
I've been through this exact situation with the earnings limit adjustment. For me, it took about 8 weeks to get any kind of response, and nearly 3 months for them to actually process the correction. The most frustrating part is trying to get through on the phone to check the status. I finally had success using Claimyr (claimyr.com) to get through to an actual person at Social Security. It saved me hours of hold time and disconnected calls. There's a video showing how it works here: https://youtu.be/Z-BRbJw3puU Once I got through to someone, they were able to confirm they had my documents and tell me exactly where they were in the processing queue. That peace of mind was worth it alone.
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Luca Esposito
•Whats that claimyr thing? never heard of it before. does it actually work? im dealing with an overpayment issue myself and cant get anyone on the phone
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Zara Ahmed
Yes, it definitely works. It basically calls SSA for you and then connects you once they get a representative on the line. I was skeptical too, but after my third disconnection waiting on hold for over an hour, I was desperate enough to try anything. You don't have to wait on hold - they call you when they've got someone from SSA on the line.
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Nia Thompson
•I used that service too! Best money I ever spent after trying for WEEKS to get through on my own. The SSA person I talked to actually told me they're seeing more people using it because their phone systems are so overloaded.
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Mateo Rodriguez
Just to add some important information here: the earnings limit adjustment you're talking about is actually an Adjustment to the Reduction Factor (ARF), which happens automatically when you reach Full Retirement Age. The SSA reviews everyone's record at FRA and gives credit for months where benefits were withheld due to the earnings limit. However, if their estimate of your earnings was incorrect, you definitely need to get that corrected in your record. The concern is that if they don't update your earnings record with the correct amount, the ARF calculation could be wrong when you reach FRA. I recommend both calling (persistently) AND sending a follow-up letter referencing your initial response with copies (never originals) of the same documentation. Always keep documentation of everything you send them, including dates.
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StarSeeker
•This is really helpful, thank you. I didn't realize it was called ARF, but yes, that's exactly what I'm concerned about. I don't want their records to permanently show I earned more than I did. I'll try calling again and will definitely send a follow-up letter with copies just to be safe.
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GalaxyGuardian
the same thing happened to my husband last yr. he sent in the papers and then NOTHING for like 3 months!!! then suddenly he got a letter saying they adjusted his record. no explanation for why it took so long. SS is so frustrating, my advice is just wait but maybe try calling once more. the whole earnings limit thing is a ripoff anyway IMO! why should they take money from ppl who r still working??
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Aisha Abdullah
•The earnings limit isn't actually a ripoff - it's just a timing issue. You get ALL that money back at your Full Retirement Age through the Adjustment to Reduction Factor (ARF). Many people don't realize this, but any benefits withheld due to earnings before FRA are returned to you in the form of a permanent monthly increase after FRA. But I agree with you that the wait times for processing are completely unreasonable! The system is definitely overwhelmed.
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Luca Esposito
my neighbor went thru something like this and they told him they lost his paperwork and he had to send it all in AGAIN!! make copies of EVERYTHING and maybe even try faxing it to them so u have proof they got it
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StarSeeker
•Ugh, that's exactly what I'm afraid of! I did keep copies of everything, thankfully. Do you know if your neighbor ever got his situation resolved?
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Luca Esposito
yeah he did but it took another 2 months after he sent stuff the 2nd time. total nightmare!
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Sean O'Donnell
If you're close to your Full Retirement Age, one thing to be aware of is that the earnings limit is prorated in the year you reach FRA, and then disappears completely in the month you reach FRA. For example, if you're turning 66 and 6 months (assuming that's your FRA) in October 2025, you would be subject to a higher earnings limit ($59,520 in 2025) only for January through September. Then from October onward, there's no earnings limit at all. This can sometimes cause confusion in the processing of these adjustments, so make sure they're applying the correct earnings limit to your situation.
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StarSeeker
•I'm turning 66 and 4 months in July 2026, so I still have a ways to go. But that's good information to know - I wasn't aware the limit was higher in the year you reach FRA. Thank you!
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Nia Thompson
I went through the SAME THING in 2023!!! SS is such a mess these days. I waited 7 weeks and nothing. Finally I went to my local office (get there 30 min before they open to avoid waiting all day) and they were actually really helpful. The person I spoke with found my documents in their system and said they were "pending processing" whatever that means. At least I knew they weren't lost! They gave me a receipt showing they had my docs which made me feel better.
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StarSeeker
•That's actually really good advice. There's an office about 20 minutes from me. I think I'll try going there in person next week if I don't hear anything by then. Getting some kind of receipt would definitely help my anxiety about this!
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Aisha Abdullah
When dealing with the earnings limit adjustments, timing is crucial. Since you're past the 30-day mark with no response, I'd recommend a three-pronged approach: 1. Call the national number first thing in the morning (they open at 8am local time) when wait times are shortest 2. Schedule an appointment at your local office through the SSA website rather than just showing up - this saves tremendous time 3. Send a follow-up letter via certified mail with return receipt requested so you have proof of delivery Also, make sure you understand exactly how the adjustment will work. When you reach FRA, SSA will automatically recalculate your benefit to give you credit for months when benefits were reduced or withheld. This results in a higher monthly payment going forward. However, if their earnings record for you is incorrect, that calculation will be wrong, so getting this fixed now is important. Don't worry too much about the late response - as long as you've provided the documentation, they should process it correctly even if it takes some time.
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StarSeeker
•This is excellent advice, thank you so much for the detailed information! I didn't realize I could schedule an appointment at the local office - that's definitely better than just showing up and waiting all day. I'll try calling tomorrow morning right when they open, and if that doesn't work, I'll schedule that appointment. The certified mail is a great idea too.
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Freya Collins
I'm dealing with a similar earnings verification issue right now! Been waiting 6 weeks since I sent in my W-2s and pay stubs. The anxiety is real when you're missing out on benefits you're entitled to. One thing that helped me was creating a detailed timeline of everything - when I received notices, when I sent documentation, etc. When I finally got through to someone at SSA, having those dates ready made the conversation much more productive. Also, if you do go to the local office, bring EVERYTHING - copies of your original notices, copies of what you sent them, your W-2s, recent pay stubs, even bank statements if you have them. The more documentation you have, the better they can help you on the spot. Hang in there - from what everyone's saying here, it sounds like these adjustments do eventually get processed, just not in any reasonable timeframe. The system is definitely broken but at least you'll get your money back at FRA even if this takes forever to resolve.
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