TWC unemployment refund delay: Weeks without payment after processing promise
Hey everyone, I'm having trouble with my unemployment refund. I called the TWC and they said they'd process it, but it's been weeks and I haven't seen anything. Has anyone else dealt with this? Any advice on how to speed things up or what I should do next?
30 comments


Tom Maxon
I found a way to solve unemployment refund delay issues, watch this: https://www.youtube.com/watch?v=iRbHLCyuUw8
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NebulaNinja
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U
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Luca Russo
β’$20 just to talk to someone?! That's insane. The system is so messed up π€¦ββοΈ
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Nia Wilson
β’Is this legit? Sounds kinda sketchy tbh
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NebulaNinja
β’I know it sounds crazy, but it really worked for me. Saved me hours of frustration. Sometimes you gotta spend money to make money, ya know? π€·ββοΈ
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Mateo Sanchez
β’I used it too and it helped me get through faster. But yeah, itβs a shame we have to resort to this.
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Freya Andersen
Thanks for all the suggestions, everyone! I'll try calling again and if that doesn't work, I'll send a certified letter. Fingers crossed π€
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Aisha Mahmood
β’Wishing you luck! Keep us updated on what works.
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Sean Flanagan
Have you checked your TWC account online? Sometimes the refund shows up there before it hits your bank account. Also, make sure your direct deposit info is up to date!
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Zara Mirza
β’Good point. Sometimes the online account updates faster. Always worth a check!
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Mei Wong
Idk if this helps, but I heard they're super backed up because of some new system update. Might be why everythings taking forever rn
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Liam Sullivan
β’Yeah, I heard the same. Itβs unfortunate but hopefully things will improve soon.
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Jamal Harris
Have you tried reaching out on Twitter? Sometimes their social media team is more responsive than the phone lines. Worth a shot!
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GalaxyGlider
β’Great suggestion! Social media teams tend to respond faster these days.
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Amara Okafor
Bruh, I feel you. I'm in the same boat. This whole unemployment system is a dumpster fire π₯ Hang in there!
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Giovanni Colombo
β’We're all in this together. Let's keep supporting each other!
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Omar Zaki
Ugh, I feel your pain. I've been waiting on a refund for like 2 months now. The system is so broken, it's ridiculous. Have you tried calling them again? Sometimes you get different answers depending on who you talk to.
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CosmicCrusader
β’I second that. I called twice in one day and got two totally different answers. It's frustrating but worth trying again.
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Chloe Robinson
I had the same issue last year. What worked for me was sending a written request via certified mail. It took about 3 weeks after that, but I finally got my refund. Make sure you include all your info and claim number!
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Diego Flores
β’Where do you send the certified mail to? I've been trying to call for weeks and can't get through π
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Chloe Robinson
β’You can find the address on the TWC website under "Contact Us". Just make sure you send it to the right department!
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Anastasia Kozlov
β’It's also worth calling them after you send the mail to confirm they've received it. Sometimes mail can get misplaced or delayed.
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Ethan Clark
Here's what you need to do, step by step: 1. Document everything: Keep a log of all your calls, who you spoke to, and what they said. 2. Double-check your online account: Make sure all your info is up to date and there are no pending issues. 3. Call again: Try calling at different times of the day. Early morning or late afternoon often works best. 4. Send a written request: Use certified mail and include all relevant details about your claim and refund request. 5. Contact your state representative: They can sometimes help push things along. 6. File a formal complaint: If all else fails, file a complaint with the TWC's ombudsman office. Remember, persistence is key. Don't give up! The squeaky wheel gets the grease in these situations.
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AstroAce
β’This is gold π― Saving this for future reference!
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Yuki Kobayashi
β’I did all of this and it still took 3 months to get my refund. The system is just broken af
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Ethan Clark
β’Yeah, it can still take time even with all these steps. But in my experience, it does help speed things up compared to just waiting.
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Carmen Vega
β’Totally agree, persistence pays off eventually, even if it takes longer than we'd like.
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Fatima Al-Qasimi
In addition to the previous suggestions, using tools like Claimyr can indeed be beneficial if you're willing to spend some money for quicker access to TWC representatives. Claimyr has helped many people get through the long wait times. However, it's important to be cautious and ensure you're using reputable services, as there could be potential scams out there. Consider reading reviews and getting feedback from others who have used the service. Remember to also explore all free alternatives first, as public resources should ideally provide the support needed without extra costs. Persistence, documentation, and using multiple channels of communication like online accounts and social media can also increase your chances of a quicker resolution.
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Andre Rousseau
lol good luck. i've been waiting 6 months for mine. TWC is a joke π€‘
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Zoe Stavros
β’That's rough. Hope you get it resolved soon.
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