Back to Texas Unemployment

Jace Caspullo

TWC system says I haven't submitted payment request in 3 weeks, but I've never been able to submit one at all. Help!

Hey everyone, I'm having a frustrating issue with my unemployment payment requests. I finally got verified after a long delay, but now the system is saying I haven't submitted a payment request in 3 weeks. The thing is, I've never been able to submit my first payment request at all! When I try to submit one now, it won't let me. Has anyone else dealt with this? Any advice on how to fix it?

I found a way to solve unemployment payment request issues, watch this: https://www.youtube.com/watch?v=xM19tnVyUOY

0 coins

Ugh, that sucks! I had a similar issue last year. Have you tried calling the TWC helpline? They might be able to reset your account or something.

0 coins

I've been trying to call, but the lines are always busy. It's so frustrating!

0 coins

Pro tip: call right when they open in the morning. You might have better luck getting through.

0 coins

Thanks for the tip! I'll give that a shot tomorrow morning.

0 coins

Sounds like a glitch in their system. Have you checked your TWC inbox for any messages about this?

0 coins

I checked my inbox, but there's nothing about this specific issue. Just some old messages about verification.

0 coins

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U

0 coins

Sounds too good to be true. Is this legit?

0 coins

I was skeptical at first too, but I tried it and it actually worked. Saved me hours of frustration.

0 coins

20 bucks tho? Thats kinda steep for a phone call πŸ€”

0 coins

I get it, but for me it was worth it. I was losing my mind trying to get through on my own.

0 coins

This happened to me too! Here's what worked for me: 1. Log out of your account completely 2. Clear your browser cache and cookies 3. Log back in 4. Go to the payment request page and refresh a few times For some reason, this reset things and I was able to submit my request. Hope it helps!

0 coins

Wow, thanks! I'll definitely try this. Fingers crossed it works for me too.

0 coins

This is why I love this community. Always coming through with the real solutions! πŸ‘

0 coins

The TWC system is such a joke. I swear they make it complicated on purpose to discourage people from claiming benefits. πŸ™„

0 coins

Preach! πŸ™Œ I've been saying this for years. It's like they're stuck in the 90s or something.

0 coins

Guys, cmon. They're probably just understaffed and overworked. Cut them some slack.

0 coins

Found the TWC employee lol πŸ˜‚

0 coins

Have you tried reaching out to your state representative? Sometimes they can help push things through when you're stuck in bureaucratic limbo.

0 coins

I'm in the same boat, OP. Been trying to sort out my claim for weeks now. This whole system is a mess. Hang in there!

0 coins

Thanks for the support. It's good to know I'm not alone in this, even if it sucks for all of us.

0 coins

Here's a comprehensive guide to troubleshooting TWC payment request issues: 1. System Glitches: - Try logging in from a different device or browser - Clear your cache and cookies - Use incognito/private browsing mode 2. Account Issues: - Double-check all your personal information is correct - Ensure your claim is still active (not expired or exhausted) - Look for any pending tasks or requests in your TWC inbox 3. Timing Issues: - Make sure you're requesting payment during your designated filing period - Check if you've missed any previous payment requests 4. Technical Support: - Use the TWC chat feature for quicker responses - Call during off-peak hours (early morning or late evening) - Consider using a paid service like Claimyr to get through to an agent 5. Escalation: - Contact your state representative or ombudsman - File a formal complaint if all else fails Remember to document all your attempts to resolve the issue. This can be helpful if you need to appeal or prove you've been actively trying to resolve the problem. Hope this helps, and good luck!

0 coins

Wow, thank you so much for this detailed guide! I'm going to work through these steps one by one.

0 coins

This should be pinned at the top of the subreddit. So helpful!

0 coins

MVP right here πŸ†

0 coins

I went through something similar last month! The "3 weeks" message is misleading - it seems to count from when your claim was approved, not when you actually started trying to submit requests. What worked for me was: 1. Check if your claim status shows "Active" in your dashboard 2. Look for any outstanding work search requirements or eligibility issues 3. Try submitting your payment request on a different day of the week (I had success on Wednesday mornings) Also, make sure you're answering all the certification questions correctly. Sometimes one wrong answer can block the submission without giving you a clear error message. The TWC system is definitely glitchy, but don't give up! Once you get that first payment request through, the rest should be smoother.

0 coins

Someone please help me. I've already received payment for the first two weeks, but when it came time for the next two weeks, someone from Workforce Solutions emailed me asking for work search logs. I misunderstood and thought that I didn't need to call to request payment, but actually I have to. When I called to request payment for the third two-week period, the system displayed a message saying, "3 weeks missing." I decided to reach out to a representative for assistance. After waiting on hold for 20 minutes, someone finally helped me. She said she would reopen the request for me. However, when I called back to request the claim, the same message appeared again. The problem is that I can't access my account online to make my request because I last did so two years ago. TWC isn't allowing me to fill out the unemployment form online this year, so I have to handle everything over the phone. I'm so tired of reaching them. Don’t know what I should do now, so frustrated.

0 coins

Texas Unemployment AI

Expert Assistant
Secure