TWC changed my direct deposit bank - will this delay my payment next week?

Yes, this is completely normal. TWC has a processing period whenever you change direct deposit information. The delay is a security measure to prevent fraud. Since your change won't be effective until 9/3, any payment requested before then will still go to your old bank account. If you've already closed that account, the deposit will be rejected and TWC will automatically issue you a paper check instead, which takes 7-10 days to arrive in the mail. If you need the money quickly, I'd recommend keeping your old account open until after the payment posts if possible.

this happened to me last year its a huge pain!! mine took almost 2 weeks to get the paper check after the direct deposit got rejected. just be ready to wait.

Call TWC immediately and tell them your situation! Maybe they can push it through faster. The system is so stupid sometimes.

I went through this exact situation in February. Here's what happens: you request payment, it attempts to go to your old account, bank rejects it, TWC's system recognizes the rejection, then they mail you a paper check. The whole process took about 10-12 days for me. Unfortunately, there's not much you can do to speed things up unless you can get through to a TWC representative who might be able to flag your account. If you're struggling to reach someone at TWC (which is likely - their phone lines are constantly jammed), I'd recommend using Claimyr. It's a service that helps you get through to TWC representatives without the endless busy signals. I used it when I had this same banking issue and got through in about 20 minutes instead of spending days trying. You can check it out at claimyr.com or see how it works in their video demo: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh

Yes, TWC agents can definitely help with this! When I got through, the representative was able to make a note on my account about the bank change and expedite the paper check process. They can't override the system delay for the direct deposit change (that's hardcoded for security), but they can help manage what happens with the rejected payment. When you talk to them, specifically ask if they can flag your account for an expedited paper check once the direct deposit fails.

my cousin had this problem and she ended up having to wait like 3 weeks for her money!! twc is so behind on everything smh

Update: I managed to get through to TWC using that Claimyr service (thanks for the recommendation!). The agent confirmed that my payment will initially try to go to my closed account, fail, and then they'll issue a paper check. BUT she put a note on my file to expedite the check as soon as the rejection happens. She said instead of 7-10 days it should only take 3-5 business days to receive it after my payment request. Still not ideal but better than waiting forever! For anyone else in this situation, definitely try to reach a live person because they can help speed things up a bit.

dose anyone know if u can still change to the debit card option faster? i heard somewere that switching to the reliacard is faster than paper checks??

The whole TWC payment system is unnecessarily complicated!!! I had a similar issue last year and ended up missing rent because of their stupid delays. They should have better options for these situations!

Thanks everyone for the help! Just wanted to update - I got my payment request in, and as expected, it tried to go to my old bank and was rejected. The good news is that expedited paper check process worked! I received my check 4 business days after the rejection happened. For anyone else dealing with this issue - definitely try to reach TWC before your payment request if possible, as having that note on your account really seems to help speed things up.