How to correct TWC info? Need help navigating the process

I've been through this before. What exactly are you trying to correct? Is it personal info, employment history, or something about your benefits?

Ugh, correcting info with TWC is such a pain. I've been trying to update my address for weeks and can't get anyone on the phone. This system is broken af 🤬

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U

Here's a pro tip: sometimes it's faster to correct info by faxing in a request. I know, who uses fax anymore right? 😂 But TWC is stuck in the stone age. You can find the fax number on their website.

Listen up, I've been dealing with TWC for years and here's the definitive guide to correcting your info: 1. First, double-check what exactly needs correcting. Log into your TWC account and review everything. 2. For simple changes like address or phone number, you can usually do this online through your account. 3. For more complex issues (wage info, employment history, etc.), you'll need to contact TWC directly. 4. Calling is usually fastest, but be prepared to wait. Best times to call are right when they open or an hour before closing. 5. If calling fails, try the fax method mentioned earlier. It's old school but effective. 6. As a last resort, you can try to schedule an in-person appointment at a local TWC office. 7. Whatever method you choose, always keep records. Save emails, faxes, and write down who you talked to and when. 8. Be patient but persistent. Sometimes it takes multiple attempts to get things fixed. Hope this helps! Let me know if you have any questions.

has anyone else noticed that the TWC website is always down for maintenance when you actually need to use it? 🙄

Yall ever think about how wild it is that we're all here trying to figure out how to talk to our own government? Like, shouldn't this be easier? 🤔