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Xan Dae

Need help fixing mother's maiden name on direct deposit info - what to expect?

Hey everyone, I need some help. I just realized there's a mistake with my mother's maiden name on my direct deposit info. Has anyone gone through the process of fixing this? What should I expect when I call? Any tips or advice would be really appreciated!

I've been through this before. Here's what you need to do: • Gather all your documents that show the correct maiden name (birth certificate, legal papers, etc.) • When you call, explain the situation calmly and clearly • Be prepared to provide details from your documents • They might ask you to send in some paperwork after the call • Follow up if you don't hear back within a week Good luck! Let us know how it goes.

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This is solid advice. I'd add: write down the name of who you talk to and get a reference number for the call if possible.

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Xan Dae

Thanks so much! This is really helpful. I'll definitely gather my documents before calling.

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make sure u have plenty of time when u call. i was on hold for like 2 hours last time 😫

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ugh, dealing with bureaucracy is the worst. good luck, OP!

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Quick question - how did this mistake happen in the first place? Was it your error or theirs? Might affect how you approach the call.

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Xan Dae

Honestly, I'm not sure. I just noticed it recently when I was double-checking my info. Could've been either way.

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Gotcha. Well, either way, stay calm and polite on the call. It'll make things go smoother.

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I found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

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Sounds too good to be true. Does it really work?

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Yeah, it does! Saved me hours of hold time. Totally worth the 20 bucks imo.

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Is it safe tho? Like, giving them your phone number and all?

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I was skeptical at first too, but it's legit. They don't store your info or anything. Just connects the call.

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pro tip: call early in the morning right when they open. usually shorter wait times 👍

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This! 💯 Also, avoid calling on Mondays if you can. Always the busiest day.

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am i the only 1 who thinks its crazy we still use mothers maiden name for security in 2023? 🤔

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Lol for real. My mom kept her last name when she got married. What am I supposed to use? 🤷‍♂️

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ikr? its so easy to find that info online these days. not very secure tbh

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Heads up, they might ask you to verify other info too. Make sure you know all your account details before calling.

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I had to do this last year. It was actually pretty painless. The lady I talked to was super nice and fixed it right away. Don't stress too much!

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Xan Dae

That's reassuring to hear! Hopefully I'll have the same experience.

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