NYDOL Direct Deposit Issue: Mother's Maiden Name Keeps Showing as Incorrect

Ugh, I had the same problem last month. It's so frustrating! Have you tried calling the unemployment office? They might be able to help you sort it out.

Have you considered that maybe there's a typo in how they have your mother's maiden name recorded in their system? It might not be your mistake at all.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

This whole system is a joke. They make it so hard to get your benefits on purpose, I swear. 🤬

Have you tried using a different browser or clearing your cache? Sometimes these government websites are finicky with that stuff.

OK, so here's what you need to do: 1. Double-check the spelling of your mother's maiden name. Make sure there are no extra spaces or weird characters. 2. Try entering it in all caps. Sometimes the system is case-sensitive. 3. If that doesn't work, check if you have any documents from when you first applied for unemployment. The maiden name should match what you initially provided. 4. If all else fails, you might need to verify your identity again. Look for an option to reset your security questions or verify via mail. 5. As a last resort, you can try to file a complaint with the unemployment office. Sometimes that gets their attention faster. Remember, persistence is key. Don't give up! 💪

lol welcome to the wonderful world of unemployment. where nothing works and everyones stressed 🤡

Have you checked if your mother changed her name at some point? My grandma had a different maiden name than what my mom thought it was. Caused all sorts of headaches with official documents.

Guys, I heard they're updating the system next month. Might fix some of these issues. Fingers crossed 🤞

I had this exact same issue a few months back! What worked for me was checking if there were any hyphens or apostrophes in the maiden name that I was missing. My mom's maiden name is O'Brien and I kept entering it as OBrien without the apostrophe. Also, try checking if you used the maiden name exactly as it appears on your Social Security card - sometimes there are slight variations. Hope this helps!