New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Also remember you'll need to file weekly claims and meet job search requirements. NYS Department of Labor requires 3 job contacts per week minimum, and you need to keep detailed records in case they audit your job search log. Don't forget about the waiting week either - your first week won't be paid.

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Just want to add that if you've had multiple jobs or income changes throughout the year, the quarter-based calculation can work in your favor. NYS DOL looks at your highest earning quarter, so if you had a period where you made more than $900/week (overtime, bonus quarters, etc.), that could boost your benefit calculation. Also worth noting that the $504 maximum gets adjusted annually for inflation, so it might be slightly different by the time you actually need to file. The base period can be tricky to understand - it's not your most recent quarters, but the first 4 of the last 5 completed calendar quarters before you file your claim.

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That's a really good point about the highest quarter calculation! I didn't realize it could work in your favor if you had higher earnings in previous quarters. So hypothetically, if someone worked overtime heavily in one quarter and made say $1200/week for 13 weeks, that higher quarter would be used instead of their regular $900/week quarters? That could potentially get them closer to that $504 maximum. The base period timing is definitely confusing - so it's not looking at your most recent work but going back further?

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Just wanted to jump in here as someone who's been dealing with NYDOL for a while - this maiden name issue is super common! A few things to try: 1) Check if your mom ever went by a nickname version of her maiden name vs the full legal name (like "Liz" vs "Elizabeth"), 2) Some people's mothers had their maiden name legally changed at some point due to adoption or other family circumstances, 3) Try logging out completely, clearing your browser cookies, and logging back in - sometimes the system gets stuck on cached data. I've seen people spend weeks on this only to find out they needed to use their grandmother's maiden name instead because of some old family adoption paperwork. The system is definitely frustrating but don't give up! 💪

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This is such great advice! The nickname vs full legal name thing is so true - my mom always went by "Katie" but her legal name is "Katherine" and that tripped me up on a different form before. The adoption angle is really smart too, I never would have thought of that. I'm going to ask my mom if there were any name changes in the family history that I might not know about. Also definitely going to try the browser clearing trick - sometimes the simplest solutions are the ones that work! Thanks for all these helpful suggestions 🙌

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I had a similar issue and what solved it for me was realizing that the system was case-sensitive AND picky about spaces. I was entering "De La Cruz" but it wanted "DELACRUZ" - no spaces, all caps. Also, double-check if your mom's maiden name has any unusual spellings that might differ from the phonetic version. Some names have silent letters or alternative spellings that we don't think about in everyday conversation. Try entering it exactly as it appears on official documents like her birth certificate or marriage license. The system is super literal about matching what's in their database. Good luck! 🍀

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Same boat here! Started collecting in January and wasn't sure about the job search thing either. Glad someone asked this question because I was worried I was missing something important.

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Just to add some clarity on what counts as valid work search activities - I went through this last year. Besides job applications, you can also count things like attending virtual career workshops, registering with temp agencies, creating profiles on job boards like Indeed or ZipRecruiter, and even informational interviews. The key is to keep good records with dates and details. I use a simple spreadsheet to track everything. Also, if you're having trouble finding 3 activities per week in your specific field, you can broaden your search to related fields or consider remote opportunities. The DOL understands that some industries have limited openings, but they want to see genuine effort.

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This is really helpful! I didn't realize virtual career workshops and informational interviews counted. I've been stressing about finding enough job applications each week. The spreadsheet idea is great too - I was just keeping loose notes. Do you know if there's a specific format the DOL prefers for record keeping, or is any detailed log okay as long as it has dates and employer info?

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As a freelance video editor who's been on unemployment for about 2 months, this discussion has been incredibly enlightening! I've been sitting on the sidelines turning down potential editing projects because I was terrified of making a mistake with my benefits. The detailed breakdown everyone has provided about the 25% earnings threshold, hour limits, and quarterly tracking has given me the confidence to finally start taking on some work. I'm particularly grateful for the practical tips about record-keeping - I'm going to create that comprehensive tracking spreadsheet immediately with columns for all the details people mentioned. One thing I'm curious about that I haven't seen addressed yet: how do you handle projects that span multiple weeks? For example, if I take on a documentary editing project that will involve 15 hours of work spread over 3 weeks, do I report the hours for the specific weeks when I actually do the work, or do I need to somehow average it out? Also, for those who've been doing this successfully, have you found that having freelance income affects your job search requirements at all? I want to make sure I'm still meeting all the job search activities while also managing client work. Thanks again to everyone for sharing such valuable insights!

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@Isabella Ferreira Great question about multi-week projects! You should report the hours for the specific weeks when you actually perform the work, not averaged out. So if you work 5 hours in week 1, 7 hours in week 2, and 3 hours in week 3 on that documentary project, you d'report exactly those hours for each respective week. This is important because NYS Department of Labor evaluates your eligibility week by week based on actual work performed during that specific certification period. As for job search requirements, having freelance work doesn t'change the minimum requirement of 3 job search activities per week, but you do need to remain available for potential interviews and work opportunities. I d'suggest blocking out specific days/times for freelance work while keeping other times available for interviews. Also, make sure your freelance schedule doesn t'prevent you from accepting a full-time job offer if one comes up - that could affect your available "for work status." The key is treating job searching as your primary activity and freelance work as supplemental income while you find permanent employment.

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I'm a freelance marketing consultant who just started unemployment last week, and I cannot thank everyone enough for this incredibly detailed discussion! Reading through all these experiences has completely changed my understanding of how freelance work and unemployment benefits can work together. I was literally about to turn down a potential client because I thought ANY work would disqualify me from benefits. Now I understand it's all about proper reporting and staying within the thresholds. I'm going to implement every suggestion here: create that tracking spreadsheet with all the columns mentioned, keep both digital and physical records, be conservative with time estimates, and most importantly think quarterly not just weekly. The point about quarterly reviews potentially flagging consistent high earnings even if you're compliant week-to-week is something I never would have considered but seems crucial. One question I have - for those doing consulting work, how do you handle retainer agreements where clients pay you a monthly fee for ongoing availability/advice but the actual work hours vary week to week? Do you report the retainer payment in the week you receive it, or spread it across the weeks when you actually provide services? I want to make sure I structure any retainer deals properly from the start. Thanks again everyone - this community is an absolute goldmine of practical advice!

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@Michael Adams Great question about retainer agreements! From my experience as a freelance graphic designer, you should report retainer payments based on when you actually perform the work, not when you receive payment. So if a client pays you $1000 monthly retainer but you only do 5 hours of actual work in week 1 and 10 hours in week 2, you d'estimate the earnings for those specific weeks based on your hourly rate and actual time worked. For example, if your effective hourly rate is $50, you d'report $250 for week 1 and $500 for week 2. The key is tracking your actual work hours each week and calculating a proportional earnings amount. I d'recommend being very detailed in your tracking spreadsheet about what specific work you did each week to justify the earnings allocation. Also, make sure your retainer agreements specify that you re'an independent contractor providing services on an as-needed basis, not an employee with set hours - this helps maintain the freelance classification for unemployment purposes. You might want to call NYS Department of Labor directly to confirm how they prefer retainer situations to be reported, since every arrangement can be a bit different.

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I'm in a really similar situation and this thread is giving me both anxiety and hope at the same time! My benefit year ends in December and I've been dreading this moment for months. I worked at a hotel for about 6 weeks during the summer making around $1,900 total, which I was convinced wouldn't be enough to qualify for anything. But reading through all these experiences, especially the stories from people who qualified when they thought they wouldn't, is making me realize I might have been too pessimistic. The whole base period calculation thing is way more confusing than I thought, and it sounds like they might look at earnings from before my original claim too. What's really hitting home for me is how many people are saying you absolutely MUST talk to a real person to get accurate information. I've been trying to call for over a month with no success - just busy signals and hangups. After seeing all the success stories with Claimyr here, I think I need to seriously consider it. The stress of not knowing is honestly worse than whatever it costs. I'm definitely going to file a new claim when my benefit year ends, even though I'm scared of getting rejected. This community has shown me that you really never know until you try, and the worst they can say is no. Thanks to everyone for sharing - it's making this whole process feel way less lonely and hopeless!

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Welcome to the community! I'm actually pretty new here too and this thread has been such an incredible resource. Your situation with the hotel work sounds really similar to what a lot of us are dealing with - that fear that our part-time earnings won't be enough, but then reading stories like Isabella's where people qualified when they least expected it. The $1,900 you made might be more helpful than you think, especially if they're looking at different base periods like people mentioned. I had no idea about any of this stuff before finding this thread! I totally get the anxiety about calling - I've been putting it off for weeks because the thought of more busy signals and hangups is so frustrating. But seeing how many people here had success with Claimyr is really making me consider it too. At some point the stress of not knowing becomes worse than just paying to get through to someone who can give real answers. You're definitely doing the right thing by planning to file regardless. This whole conversation has really driven home that the system is way more complex than any of us realized, and you truly won't know until you try. Fingers crossed for both of us! Let's all keep each other updated on how our claims go.

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I'm in almost exactly the same situation and this thread has been such a relief to find! My benefit year ends in late October and I've been absolutely panicking about what happens next. I worked part-time at a temp agency for about 9 weeks during my benefit year and made around $2,200 total. Like so many others here, I assumed that wouldn't be nearly enough to qualify for a new claim. But reading through everyone's experiences, especially the success stories from people who thought they'd be denied but actually qualified, is giving me real hope. I had no idea about the complexity of base period calculations or that they might look at earnings from before my original claim. The whole Section 596 thing is completely new to me too. What's really standing out is how critical it is to actually speak with a representative instead of trying to figure this out online. I've been calling for weeks with zero success - just endless busy signals. After seeing so many people here recommend Claimyr and share their success stories, I think I need to seriously consider it. The stress and uncertainty at this point is honestly worse than whatever the cost would be. This community is providing way more useful information than months of trying to navigate the official website. I'm definitely going to file a new claim when my benefit year ends, even though I'm nervous about it. Reading everyone's stories has made me realize you really don't know until you try, and there might be more options available than any of us initially thought. Thanks to everyone for sharing your experiences - it's making this whole scary process feel much less isolating!

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