New York Unemployment

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UI System Says I Certified for 7/28 Benefits But Payment Released on 7/29 Not Showing in Payment History

I certified for my benefits yesterday but it's not showing up in my transactions. The system is telling me I already claimed for the week, but when I check my payment history there's nothing there. According to my UI account page, under "Latest Transaction(s) as of 08/06/2024", it says I last certified for benefits for the week ending 07/28/2024, and that my payment for the week ending 07/28/2024 was released on 07/30/2024. But I don't see this payment anywhere in my payment history. The page shows information about weekly payments for $700 showing "0" under the "Effective Days" column, and Debit Card or Direct Deposit under the "Type" column, which are supposedly the Federal Pandemic Unemployment Compensation (FPUC) payments. There's also this explanation about Effective Days that says: "Each day in a week (Monday through Sunday) that you qualify for benefits is called an effective day. There is a maximum of 4 effective days each week, and you must qualify for all 4 effective days in order to receive your total weekly benefit rate. For each day in the week that you are not eligible to receive benefits, you will receive one less effective day, which is equivalent to one fourth of your weekly benefit rate. For example, if you are not available to work one day in a week, or if you have worked any part of a day, or have received vacation or holiday pay for one day in a week, your benefits will be reduced by one effective day (the same as one-quarter of your benefit rate). You can receive a maximum of 104 effective days on your claim." But this doesn't explain why my latest certification isn't showing up. Anyone else experiencing this issue or know what's going on? I'm starting to worry my payment won't come through.

Just wanted to jump in and say I'm dealing with the exact same thing right now! Certified yesterday and it shows I already claimed but nothing in payment history. Reading through all these comments is actually really reassuring - sounds like this is happening to a lot of people lately and the payments are still going through even when the website is being glitchy. Gonna check my actual bank account now instead of just staring at the blank payment history page 😅 Thanks everyone for sharing your experiences!

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same boat here! just went through all these comments and realized i should probably check my actual bank account instead of just panicking about the website 😂 it's wild how many of us are dealing with this exact same issue right now. definitely makes me feel better knowing the payments are actually going through even when their system is acting up. fingers crossed we all see our money soon! 🤞

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Wow, reading through all these comments is actually making me feel so much better! I'm literally going through the EXACT same thing right now - certified on Monday, system says I already claimed, but payment history is completely blank. I was starting to panic thinking something was wrong with my claim. Just checked my bank account after reading everyone's advice and surprise surprise - the money is actually there! 🙌 The NY DOL website is such a mess but at least the actual payments are still processing. This whole thread should honestly be pinned somewhere because it seems like this glitch is happening to tons of people lately. Thanks to everyone who shared their experiences and timelines - super helpful to know I'm not alone in this! Definitely gonna start taking screenshots of everything from now on just in case.

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this whole thread is seriously a lifesaver! was about to have a complete meltdown thinking my claim got messed up somehow. just checked my account too and yep - money's there even though the website still shows absolutely nothing 🤦‍♀️ it's honestly ridiculous how broken their system is but at least we're all figuring it out together. definitely screenshotting everything from now on like everyone's suggesting. thanks for sharing your relief - makes me feel way less crazy about this whole situation!

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just a heads up that once your regular UI runs out theres no more extensions like there were during covid. so make sure you're really looking for work and not just going through the motions

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Yeah I've been applying to jobs but the market is tough right now. Hoping to find something before my 26 weeks are up.

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One thing to also keep in mind is that your benefit year has an end date regardless of your balance. Even if you still have money left, your claim expires exactly one year from when you first filed. You can find this date on your monetary determination letter or in your online account. So if you filed in June 2024, your claim ends in June 2025 no matter what. This caught me off guard when I was on unemployment a few years back - I thought I could just keep collecting until the money ran out, but the year limit hit first.

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Exactly! They really should emphasize this more. I learned about it the hard way too. What's even more confusing is that if you do exhaust your benefit year, you have to file a new claim, and whether you qualify for a new claim depends on whether you worked enough after your original filing date. So if you've been unemployed the whole time, you might not be eligible for a new claim at all. It's definitely something to plan around - don't assume you have the full 26 weeks if you filed later in your benefit year.

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This is really helpful info! I just checked my account and my benefit year started in November 2024, so I have until November 2025 regardless of my remaining balance. That actually gives me a little more breathing room than I thought since I was only focusing on the dollar amount left. Thanks for pointing this out - I would have been caught completely off guard if I hadn't seen this comment.

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I'm currently on week 8 of my PFL and this thread is incredibly helpful for understanding what might happen if my job situation changes. My company has been hinting at "restructuring" and I'm getting nervous about what that means for when I'm ready to return to work. Reading everyone's experiences shows that while this situation is stressful, there are clear steps to take if it happens. The advice about getting documentation from HR and being transparent on the UI application seems consistent across all the success stories. I'm definitely going to start organizing my employment paperwork now rather than waiting. It's also reassuring to know that the NYS DOL recognizes this as a legitimate transition and doesn't penalize people for going from PFL to unemployment due to job elimination. Thank you all for creating such an informative discussion!

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Effie, you're being really smart to prepare for this possibility while you're still on leave! I went through a similar situation last year and having my paperwork organized ahead of time made such a difference. One additional tip - if your company does eliminate your position, try to get the elimination letter from HR before your last official day if possible. Sometimes it's harder to get documentation once you're no longer an active employee. Also, don't hesitate to ask HR directly about severance or continuation of benefits - these details can affect when and how you file for UI. The fact that you're thinking proactively about this while juggling a new baby shows great planning. Hoping your company stabilizes, but you'll be prepared either way!

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I'm a case worker who's helped many people navigate this exact transition, and I want to reassure you that you're absolutely eligible for unemployment benefits. The key points everyone has covered are spot-on: file immediately when your PFL ends, be completely transparent about your leave status, and get that job elimination documentation from your employer. One thing I'd add is that when you file online, there's a specific question about recent leave - answer honestly and the system will guide you through the process. The NYS DOL sees this situation frequently and has streamlined procedures for PFL to UI transitions. Your three years of work history definitely meets the eligibility requirements, and since your employer eliminated your position, you'll qualify for benefits. Don't worry about any "waiting period" - that's a common misconception. File as soon as possible since benefits don't backdate. Best of luck with your new baby and the job search ahead!

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This is such valuable insight from a professional perspective! It's really reassuring to hear from someone who works with these cases regularly that this transition is common and the system is set up to handle it. I'm new to navigating any kind of government benefits, so having confirmation that there's no waiting period and that the online system will guide you through the PFL-specific questions is incredibly helpful. Your point about answering honestly when asked about recent leave is especially important - I was worried that mentioning the family leave might somehow complicate things, but it sounds like transparency is definitely the way to go. Thank you for taking the time to share your professional expertise with this community!

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Filed NY unemployment claim showing $0 benefit amount - normal while "application is being processed"?

I just submitted a new unemployment claim two days ago (on 11/04/2023) and checked my payment history today. It shows my claim is effective from 11/06/2023 to 11/11/2024, but my weekly benefit amount is showing $0.00 and maximum amount payable also shows $0.00. It says I have 104 effective days remaining. When I logged into the New York State Department of Labor website to view my Official Record of Benefit Payment History, here's what I'm seeing for my Current Claim: Start/Effective Date: 11/06/2023 Benefit Year Ending Date: 11/11/2024 Weekly Benefit Amount: $0.00 Maximum Amount Payable: $0.00 Effective Days Remaining: 104 The Latest Transaction(s) section has a message saying: "We are continuing to work on your application and are determining the amount of benefits you will receive. You may get a call from us if we require further information. You will receive a status update as your application progresses through the system." There's also a note explaining that "Weekly payments for $600 showing '0' under the 'Effective Days' column, and Debit Card or Direct Deposit under the 'Type' column, are the Federal Pandemic Unemployment Compensation (FPUC) payments." And it defines Effective Days as: "Each day in a week (Monday through Sunday) that you qualify for benefits is called an effective day." Does this mean my claim is under review? Is this normal? How long does it typically take before they determine my actual benefit amount? I'm getting worried because I really need these benefits to start soon. I was expecting to at least see some estimate of what my weekly benefit would be, but seeing $0.00 is concerning. Has anyone else experienced this when first filing?

I'm literally going through this EXACT same situation right now! Filed my claim 3 days ago and have been checking obsessively every few hours seeing those terrifying $0s everywhere. I was starting to panic that I'd completely messed up my application somehow. This entire thread has been such a relief - it's amazing how many people are dealing with the identical experience. The NY unemployment system really is terrible at communication. They could so easily add a simple "Processing - allow 2-4 weeks" message instead of just showing $0 with no explanation and making everyone think their claim got denied! I haven't gotten any document requests in my portal yet, but based on everyone's timelines here it sounds like I should expect something soon. Just set up that Sunday certification reminder right now after reading all these comments - clearly that weekly certification is crucial even when everything shows zero. The waiting is so stressful when you're counting on these benefits to cover basic expenses, but reading all these success stories about getting backpay gives me so much hope. It's incredible how this community thread provides more useful information than the actual NY unemployment website ever does. Thanks to everyone sharing their experiences and timelines - you're helping so many stressed newcomers like me understand that this scary $0 situation is actually just normal processing! 🙏

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I'm right there with you! Just filed my claim yesterday and seeing those $0s is absolutely nerve-wracking. It's so reassuring to find this thread and realize we're all going through the same thing. The fact that so many people have successfully gotten their benefits after this initial $0 phase gives me hope that we just need to be patient and keep following the process. Setting up that Sunday certification reminder right now too - seems like that's the most important thing we can do while waiting. Thanks for sharing your experience, it helps to know we're not alone in this stressful situation! 🙏

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I'm going through this exact same situation right now! Filed my claim about 10 days ago and have been absolutely stressed seeing those $0s everywhere. I was convinced something was wrong with my application. This thread has been incredibly helpful - it's amazing how many of us are dealing with the identical experience. The NY system really should explain that this is normal processing instead of just showing $0 with no context! I got a document request in my portal yesterday asking for my W2 forms, which I uploaded immediately after reading everyone's advice here. Based on the timelines people are sharing, it sounds like I should see movement within the next week or two. Already set up my Sunday certification reminder - definitely don't want to miss out on that backpay! It's so reassuring to hear from people who actually made it through this process successfully. The waiting is nerve-wracking when you need these benefits, but knowing this is just how their system works makes it much more bearable. Thanks to everyone sharing their experiences - you're providing way better information than the actual NY unemployment website! 🙏

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That's great that you got the W2 request and uploaded them right away! Based on everyone's timelines here, you should definitely see your benefit amount update within the next 1-2 weeks. I'm about a week behind you in the process (just filed a few days ago) but reading all these success stories makes me feel so much more confident about the whole thing. It's crazy how this one thread has taught us more about what to expect than the actual NY unemployment system ever bothered to explain! Keep us posted on how it goes - your timeline will probably help other newcomers who are just starting this stressful process. 🤞

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I'm going through the exact same thing right now! My status changed to "decision rendered" three days ago after being in adjudication since early March. I called the DOL office and while I couldn't get through to speak to anyone, the automated system did confirm that a determination has been made and that I should receive written notice within 5 business days. I've been checking both my online account documents and my physical mailbox multiple times a day. The uncertainty is absolutely killing me - I just want to know if I can finally start paying my rent again! Has anyone who got their determination letter recently noticed any pattern in timing? Like do they tend to mail them out on certain days of the week?

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@CosmicCaptain I'm in the exact same situation! Mine changed to "decision rendered" yesterday and I've been doing the same obsessive checking routine. From what I've noticed reading through other posts on here, it seems like there's no real pattern to when they mail the letters out - some people get them in 2-3 days, others wait up to a week. The automated system confirmation is actually reassuring though, I didn't think to try calling! I'm going to try that today. This whole process has been such a nightmare, but at least we're finally at the end of the waiting game. Fingers crossed we both get good news soon and can finally get some relief!

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Yuki Sato

I'm literally going through the EXACT same thing right now! My status just changed to "decision rendered" yesterday after 8 weeks in adjudication purgatory. I've been reading every single comment here and it's both comforting and terrifying to know so many of us are in the same boat. The fact that it could go either way is making me lose sleep - I keep having nightmares about getting denied after waiting this long. I've already checked my online documents section about 20 times today and keep running to the mailbox every time I hear the mail truck. This whole system is designed to drive us insane! At least now I know to expect the letter within a few days. Sending positive vibes to everyone else waiting - we've made it this far, just have to hang in there a little longer!

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