New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
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AstroAce

One additional piece of advice: New York requires you to register with NY JobZone and create an active job search plan within 7 days of filing your unemployment claim. Many people miss this step and it can delay your benefits. Since you're part of a mass layoff, you should also check if your company is covered under the WARN Act, which might entitle you to additional benefits or services.

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Ethan Clark

I hadn't heard about the JobZone requirement! Thank you so much for mentioning it. I'll make sure to register right after filing my claim.

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Carmen Vega

Based on the responses here, it's clear your situation should result in approval. To summarize the key steps: 1. File immediately 2. Select the correct reason for separation (layoff due to business closing) 3. Upload/provide the employer letter when prompted 4. Begin weekly certifications right away 5. Register with NY JobZone within 7 days 6. If you encounter any issues reaching NYSDOL, consider using a service to get through Most bankruptcy-related claims are processed within 2-3 weeks, so you should receive your first payment before your rent is due if you file immediately.

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Ethan Clark

Thank you so much for laying this out so clearly! I'm going to start the application process right now. This community has been incredibly helpful during such a stressful time.

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Liam Sullivan

wait i just realized something totally different - are u on regular unemployment or some other kind? cuz the rules r different depending on which program ur in

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Mei Wong

I'm on regular UI. Just started my claim about 8 weeks ago.

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Liam Sullivan

ok then yea its the 4 day thing everyone else said

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Sofia Torres

One more thing to keep in mind - when you're getting close to the end of your benefits (like your last 2-3 weeks), make sure you start looking into whether you qualify for an extension. The process takes time and you don't want a gap in payments if you're still unemployed. Even with 11 weeks left, it's good to keep this on your radar.

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Mei Wong

That's great advice, thanks! Do you know what the current extension options are in NY for 2025? I'm hoping to find work before then but want to be prepared.

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Sofia Torres

In 2025, NY offers Extended Benefits (EB) if the state unemployment rate is high enough to trigger it. There's also the possibility of applying for Trade Adjustment Assistance (TAA) if your job was lost due to foreign trade. Check the NY DOL website about 3-4 weeks before your benefits end for the most current information, as these programs can change.

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Ava Martinez

Update: I followed the advice to list it under 'Job Search Preparation' > 'Attended workshop' and included all the details about the virtual job fair. I also contacted one employer directly after the fair, which I listed separately as an 'Employer Contact.' Just wanted to thank everyone for their help!

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Miguel Ramos

Perfect! That's exactly the right way to document it. Good job following up with an employer too - that shows initiative which is exactly what NYSDOL wants to see.

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Connor Gallagher

Does ANYONE else find it RIDICULOUS that they make the form so CONFUSING?!? Even their own activities don't fit neatly into their categories!!! This is a PERFECT example of how BROKEN the system is!!! I spent 3 HOURS last week trying to figure out where to put my career counseling session!!

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Yara Sayegh

The system definitely has its issues, but for career counseling sessions, those also go under 'Job Search Preparation' > 'Career advisor meeting'. Hope that helps for next time!

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Emma Wilson

Awesome! Make sure you take screenshots of the confirmation page just in case. NY unemployment has a habit of

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CosmicCowboy

Great idea - just took screenshots of everything including the confirmation number. Better safe than sorry!

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NY unemployment ID.me verification keeps rejecting my photos despite sending birth certificate

I've been stuck in ID.me verification hell with NY unemployment since January 2025 and I'm at my wits end! Every single time I take pictures for the verification, they claim my photos don't match. I've tried EVERYTHING - different lighting, having someone else take the photo, using different devices. I even sent in my birth certificate as additional proof, and they had the nerve to tell me it 'doesn't match my name.' Well of course it doesn't match exactly - I got married and my last name changed! Hello!!!??? Has anyone else dealt with this nightmare? I'm missing out on benefits I desperately need while they play these games. How did you finally get verified?

Freya Christensen

my sister had this same problem but her name changed cuz of divorce not marriage. she had to go to the office in person and bring all her papers

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Isabella Costa

Which office did she go to? I didn't know there was an option to verify in person! That might be easier than all this online nightmare.

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Freya Christensen

the big unemployment office in albany but she said it was a 3 hour wait so maybe try that video call thing first

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Isabella Costa

UPDATE: I finally got verified!!! I took everyone's advice here and did the video call with the ID.me Trusted Referee. The woman was super helpful and understood my situation right away. I showed her my driver's license and social security card, explained the name change situation, and she was able to manually approve my verification! My NY unemployment claim is now processing and they said I should receive all my back benefits within 3-5 business days. THANK YOU all for your help - I would have given up without your suggestions.

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Ravi Malhotra

That's great news! So glad you got it resolved. Make sure to keep an eye on your payment status in your online account. Sometimes there can be additional processing steps, but the hard part is behind you now.

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Chloe Davis

Congrats! Still think the whole system is designed to be difficult, but glad you got through it!

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Mateo Gonzalez

make sure ur tax guy didnt send it to the wrong department. happened to my brother and they never forwarded it to the right place, he had to start over

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Sean O'Brien

UPDATE: I finally got through to someone! Turns out my tax guy sent it to the general tax department email instead of uploading it through the unemployment portal. The agent was able to look it up and confirm they never received anything from him. I'm uploading my tax documents myself right now. Thanks everyone for your help!

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Zara Shah

Glad you got it sorted out! This is unfortunately common - many tax preparers aren't familiar with the specific requirements for unemployment documentation. Always good to follow up and verify yourself. Hope your claim processes quickly now!

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GalacticGuardian

SEE!! Exactly what happened to me! Never trust anyone else to handle this stuff correctly. At least now you know and can fix it!

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Zoe Christodoulou

anyone else notice how the deadline dates keep changing from year to year? last year it was june 30, now may 15? so annoying they can't keep anything consistent

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Jamal Thompson

EVERYTHING about NY unemployment changes constantly!!! The website says one thing, the handbook another, and the people on the phone tell you something completely different! It's like they WANT us to make mistakes!!

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StarSurfer

Just as a follow-up: I noticed in your original post you mentioned sending 2023 earnings for a 2025 claim. As the claims rep pointed out, you'll likely need 2024 earnings documentation instead. The base period for unemployment calculations is usually the first four of the last five completed calendar quarters before you filed your claim. Double-check your notice to confirm exactly which year they're requesting.

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Yuki Nakamura

Thank you for catching that! You're right - I just double-checked my notice and it is asking for 2024 documentation. I definitely would have sent the wrong year's forms if you hadn't pointed this out!

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Ava Rodriguez

this happend to me back in january. my payment was late but only that 1 week. turned out they were doing fraud reviews on random accounts. never had to do anything and money came 4 days late

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Amara Adeyemi

that makes me feel better! hopefully just a random delay then

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Liam O'Connor

UPDATE: Her payment just came through about an hour ago! Thanks everyone for the help and reassurance. Seems like it was just the system delay after all.

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Giovanni Gallo

Glad to hear it worked out! For future reference, the NYSDOL posts updates about maintenance and delays on both Twitter and their website under the "Alert" section. Might be worth checking there first if you notice any irregularities with future payments.

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Zainab Khalil

anybody else notice theres been TONS of unemployment fraud lately?? like 3 people at my job had this happen in the past 2 months. the system is broken!!

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Connor Murphy

YEP its totally out of control!!! and NYSDOL doesnt do ANYTHING about it until its too late. they should have better security but they dont care about us regular people!!!

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QuantumQuest

Quick update on the child support aspect: When unemployment fraud affects child support payments, you should also contact the New York Child Support Helpline at 1-888-208-4485 and request to speak with their Fraud Investigation Unit. Specifically ask for Form CSE-2025-F, which is their new specialized form for reporting benefits intercepted through identity theft. Also, have your child's mother contact them separately to verify her payment method preferences are correct in the system. Sometimes fraudsters change not only your information but recipient information as well to redirect payments.

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Miguel Ortiz

Thanks for this! I'll ask my daughter's mom to call and check her info in the system. Didn't even think about the possibility that they could have changed her info too.

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Natasha Kuznetsova

my cousin didnt send his form back cuz he thot it was a scam email. big mistake! took him like 6 weeks to get his benefits back on. dont mess around with this!!

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Oliver Wagner

One more thing to add - after you submit the form, take a screenshot of the confirmation page or save the confirmation number. Sometimes their system glitches and there's no record of your submission. Having proof you submitted it within the deadline has saved several people I know from benefit interruptions.

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GalaxyGazer

Just submitted it and took screenshots of EVERYTHING including the confirmation number. Thanks again everyone for your help!

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