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I just wanted to chime in as someone who works in workforce development - you're absolutely right to file a new claim! Since you worked for 8 months between claims, you've definitely established new qualifying wages that should make you eligible. The great thing about New York's system is that it recognizes when people are trying to work and supports them when those jobs don't work out. One small tip: when you file online, make sure you select "file a new claim" rather than "reopen existing claim" since this will be treated as a completely new application. Also, keep in mind that your weekly certification process will start fresh, so you'll need to be available for work and actively seeking employment just like with your first claim. The whole process should be much more familiar this time around though! Best of luck with your new claim.
Thank you so much for the professional perspective! That tip about selecting "file a new claim" rather than "reopen existing claim" is really important - I definitely would have been confused about which option to choose. It's also good to be reminded about the weekly certification requirements starting fresh. I've been keeping up with job searching anyway, but it's helpful to know I need to be ready to document that actively again. Having worked in workforce development, do you know if there's typically any difference in processing time for people filing their second claim versus first-time filers, or is it pretty much the same timeline?
I'm actually going through this exact same situation right now! My UI benefits ended about 6 months ago, I worked part-time at a restaurant, and now that job just ended last week. Reading through everyone's experiences here has been incredibly reassuring - I was so worried that I might have waited too long or that there would be complications filing a second claim. It's amazing to see so many people confirming that you can file immediately with no waiting period between claims. I'm planning to file this week and feeling much more confident about it now. Thanks to everyone who shared their stories - this thread is going to help so many people in similar situations!
Hey Diego! I went through this exact same thing when my restaurant cut my hours during a slow period. You can definitely file for partial unemployment in NY - it's actually designed for situations like yours. Here's what I learned: You'll file an initial claim online, then certify weekly by reporting your exact hours and earnings (including tips). The system automatically calculates your partial benefit using their formula. What really helped me was keeping a simple notebook where I tracked my daily hours and tips - made the weekly reporting so much easier. Don't wait thinking your hours might come back soon, because benefits only start from when you file, not when your hours were reduced. Your manager reducing shifts due to slow business is exactly the kind of situation that qualifies for partial benefits. The process seems intimidating at first but it's actually pretty straightforward once you get started. Definitely worth filing if you're struggling to cover rent!
Marina, this is such practical advice! I love the idea of keeping a simple notebook to track daily hours and tips - that sounds way more manageable than trying to remember everything at the end of the week. You're absolutely right that I shouldn't keep waiting for my hours to come back, I've already lost a couple weeks thinking things might improve. It's really encouraging to hear from someone who went through the same thing at a restaurant and that the process worked out well for you. I think I was making this way more complicated in my head than it actually is. Thanks for the reassurance - I'm going to file my claim this week and start that daily tracking system you mentioned!
Diego, I just went through this same exact situation at my coffee shop job! My hours got cut from 30+ to barely 15 per week and I was panicking about bills. Filing for partial unemployment in NY was honestly one of the best decisions I made. The process is way simpler than I thought it would be - you just file online, then do weekly check-ins where you report your hours and pay (tips included). The NYS Department of Labor system does all the calculations for you, so you don't have to stress about the math. What really saved me was starting a simple spreadsheet to track my shifts and earnings each day - made the weekly reporting super easy. Your situation with reduced restaurant hours due to slow business is exactly what this program is for. Don't overthink it like I did for weeks! The hardest part is just getting started, but once you're in the routine it becomes second nature. Definitely file ASAP since benefits only start from when you actually submit your claim, not when your hours were cut. You've got this!
Natasha, thank you so much for sharing your coffee shop experience! It's incredible how similar our situations are - the anxiety about bills when hours get slashed is so real. I really appreciate the tip about using a spreadsheet to track everything daily. That seems like it would make the weekly reporting much less stressful than trying to piece everything together from memory. You're absolutely right that I've been overthinking this - everyone's responses have made it clear that this is exactly what partial unemployment is designed for. I keep hearing that the hardest part is just getting started, so I'm going to stop procrastinating and file my claim today. Thanks for the encouragement and for reminding me that benefits only start from when I file, not when my hours were cut - I definitely don't want to lose any more time!
Just went through this same nightmare last month. The Watertown Career Center at 1000 Coffeen St is still open but they literally cannot touch unemployment claims anymore - it's all done through Albany now. What worked for me was calling the main number (888-209-8124) at exactly 8:00am on a Tuesday. Took about 45 minutes on hold but I finally got through. Also heard good things about that claimyr service people mentioned. Don't waste gas driving around to offices - they'll just tell you the same thing. The whole system is frustrating but you gotta work within it now 😤
Tuesday at 8am is solid advice! I tried that exact same thing and got through in about 30 mins. Way better than calling random times and getting busy signals all day. @Mohammad Khaled thanks for sharing the exact number too - some people don t'realize there are different numbers floating around online
Been in the same boat as you @Maggie Martinez - it's incredibly frustrating when you're already stressed about unemployment and can't even get basic help. I actually had success using a combination of what everyone mentioned here. Called the 888 number at 7:45am on a Wednesday (seems like weekday mornings are key), and when that didn't work after a few tries, I bit the bullet and used claimyr. Yes it costs money but honestly when you're desperate and need answers, $20 is worth not losing your sanity. The physical office thing is dead - learned that the hard way after driving to three different locations 🤦♀️ Also pro tip: if you have any local state assembly member contacts, sometimes their offices can help expedite things. Don't give up!
@Amina Toure that s'really helpful advice about contacting state assembly members! I never would have thought of that. How do you even find out who your local representative is? And did they actually help speed things up or just give you the same runaround? I m'willing to try anything at this point - been unemployed for 6 weeks and still haven t'gotten a single payment 😭
Maya, you're absolutely making the right decision by questioning that warehouse job offer! As someone who just went through this exact situation a few months ago, I can tell you that declining unsuitable work is completely within your rights under NYS Department of Labor guidelines. A $5/hour pay cut from your retail management role (that's about a 28% reduction!) combined with zero warehouse experience makes this textbook unsuitable work, especially at only 6 weeks into your claim. I turned down two similar offers early in my unemployment period - one was a significant pay cut and another required skills I didn't have - and never heard a word from NYS DOL about it. The key is being able to justify your decision if they ever ask: document the pay difference, note how it doesn't match your management experience, and keep records of your active job search in your field. Don't let anyone pressure you into thinking you have to take the first thing that comes along - you've earned the right to be selective about finding work that actually fits your background and career goals!
@Isabella Oliveira hits the nail on the head! Maya, I m'actually really glad you posted this question because I think a lot of people don t'realize they have these protections. That 28% pay reduction calculation really puts it in perspective - there s'no way NYS Department of Labor would expect you to accept that kind of cut this early in your claim, especially when you have zero warehouse experience. I ve'been following this thread and everyone s'advice about documentation is so important. Keep a simple log of job offers, why they don t'fit, and your ongoing search efforts in retail/management. It sounds like you have great experience that retail chains would value - don t'let desperation push you into something that could actually hurt your long-term career prospects. You re'only 6 weeks in, which gives you plenty of time to find something more suitable!
Maya, you're absolutely in the right to decline that warehouse job! I went through something very similar when I was on unemployment - got offered a job that was way below my previous salary and completely outside my field. The NYS Department of Labor has clear guidelines about "suitable work" and your situation hits multiple criteria for unsuitable: the significant pay cut (from $18 to $13/hour is nearly a 30% reduction!), the lack of relevant experience, and you're still early in your claim at only 6 weeks. I kept detailed records of offers I declined and never had any issues with my benefits. The system recognizes that taking a job that's way below your skill level and pay grade can actually hurt your long-term career prospects. Focus your search on retail management positions or similar roles that match your $18/hour experience level - you have time to find something appropriate rather than settling for the first thing that comes along. Just document everything in case they ever ask for justification later!
@StarStrider makes such a good point about the long-term career impact! Maya, I just wanted to add that I've been following this whole thread and it's so clear that you have every right to decline that warehouse offer. The nearly 30% pay cut alone is reason enough, but when you factor in that you have zero warehouse experience and solid retail management background, it's a no-brainer. I was in a similar spot about 8 months ago - turned down several jobs that didn't match my experience level in the first few weeks and focused my search on positions that actually utilized my skills. Ended up finding something even better than my previous job! Don't let anyone make you feel guilty for being strategic about your career. At 6 weeks in, NYS Department of Labor absolutely expects you to hold out for suitable work. Keep documenting your job search efforts and any unsuitable offers - you're doing everything right!
Zainab Yusuf
mine is next week too! so nervous about it. did you get the packet of documents from your employer yet? they're supposed to send you copies of everything they plan to use
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Dylan Mitchell
•Yes I got it yesterday. Lots of papers but most of it seems to be general policy stuff, not specific to my situation.
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Jay Lincoln
Just went through this process two months ago and won my appeal! A few practical tips: 1) Write down your key points beforehand and stick to them - don't let the employer's accusations throw you off track. 2) If you have any witnesses (coworkers who can verify the safety issues), make sure they're available during the hearing time. 3) The judge will ask you directly about the circumstances of your termination, so practice explaining the timeline clearly. 4) Don't be afraid to ask the judge to repeat questions if you didn't hear clearly - it's a phone hearing so audio can be spotty. Most importantly, emphasize that your safety complaints were made in good faith and that the "performance issues" only came up after you complained. Good luck!
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Ava Martinez
•This is really helpful advice! I'm especially worried about staying focused during the hearing. Did you find that having witnesses made a big difference in your case? I have one coworker who might be willing to testify about the safety issues but I'm not sure if it's worth the hassle of coordinating that during a phone hearing.
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