NY unemployment benefits forfeited vs offset - confused about penalty differences
I just tried to submit my weekly NY unemployment certification and discovered my benefits were forfeited for the week with no clear explanation why. The NYSDOL forfeiture notice just has an expiration date of 4/23/2025 but doesn't explain the specific reason. Some background: Earlier this year I received a penalty related to an issue from summer 2023. I had worked at a job for literally one hour but marked it wrong on my certification (apparently you have to mark a full day even for just an hour of work). When I got that penalty, they OFFSET my benefits (reduced payments) for about two weeks. I thought I'd paid that penalty completely since they took money from my benefits. But now I received another notice saying I still owe a $400 penalty, which is news to me. I thought the offset payments covered everything already. I'm really confused about: 1) Are these two issues connected? 2) Why did they FORFEIT my benefits this time instead of OFFSET them like before? 3) If they're not paying me at all for this week, doesn't that count as collecting the penalty I owe? 4) Why am I being both denied payment AND still penalized? Feels like double punishment. I've tried calling NYSDOL repeatedly but it's absolutely impossible to reach anyone. What should I do to get answers and straighten this out? Thanks for any help!
40 comments


PixelPrincess
This sounds like a case of different types of penalties being applied. Let me explain the difference: FORFEITURE means you lose entire weeks of benefits (no payment at all) OFFSET means they reduce your weekly payment amount to recoup what you owe Based on your situation, it sounds like you had: 1. An initial penalty for incorrect reporting that was handled via offset (reduced payments) 2. A separate penalty that's being handled via forfeiture (complete loss of benefits for specific weeks) The $400 penalty mentioned in the second notice is likely the monetary value of the forfeiture penalty. They're letting you know that you've been assessed a penalty worth $400, which they're collecting by forfeiting your benefits for certain weeks. They are connected in that both stem from the same original reporting issue, but they're different types of penalties being collected differently.
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Astrid Bergström
•Thank you for explaining! I had no idea there were different TYPES of penalties. So if my weekly benefit amount is around $200, does that mean they'll forfeit about 2 weeks of benefits to collect the $400? And do I need to keep certifying even when I know I won't get paid during forfeiture weeks?
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Omar Farouk
i had something similar happen last yr. u DEFINITELY need to keep certifying even during forfeiture weeks!!! if u dont certify they might think ur not looking for work anymore and close ur whole claim. the system is super strict about this
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Astrid Bergström
•Omg thank you for mentioning this! I was thinking of not bothering to certify during the forfeiture period. That would have been a huge mistake.
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Chloe Martin
You need to understand there are two separate penalty types in NY unemployment: 1) Forfeitures - complete loss of benefits for X number of weeks 2) Civil penalties - monetary amount you owe back to the system The first letter with expiration date 4/23/2025 is telling you how long your forfeiture penalty remains active. The second notice about owing $400 is a separate civil penalty. Both penalties can be applied simultaneously for the same violation. The monetary offset you experienced earlier was them collecting on the civil penalty portion, while now they're implementing the forfeiture portion by denying full weeks. The system distinguishes between these penalties because they serve different purposes - one is punitive (forfeitures) and one is repayment (civil penalties).
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Astrid Bergström
•That makes sense, although it seems really harsh to get hit with both types for what was an honest mistake about reporting one hour of work! Is there any way to appeal this or at least get clarification on exactly how many weeks will be forfeited? I need to budget accordingly.
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Chloe Martin
•Yes, you can appeal, but there's a strict 30-day deadline from when the determination was issued. Look for the appeal instructions on your determination notice. However, if this is from an issue that was already adjudicated earlier this year, an appeal now might be too late. For clarification on exactly how many weeks will be forfeited, you'll need to speak with a claims specialist directly. Unfortunately, that's where the real challenge begins - reaching someone.
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Diego Fernández
I went thru exacty the same thing in January!! The worst part is trying to get someone on the phone to explain anything! I spent HOURS redailing their number for days and just got the same automated message saying they were busy. Super frustrating when ur benefits are on the line and you cant even talk to a human to understand why!!
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Anastasia Kuznetsov
•When I was dealing with forfeiture issues last month, I was also getting nowhere with the regular NYSDOL phone lines. I finally tried Claimyr (claimyr.com) which got me connected to an agent in about 20 minutes instead of days of trying. Totally worth it to actually get someone on the phone who explained my penalty schedule and helped me understand what weeks I'd be getting paid vs. forfeited. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE The agent I spoke with was able to tell me exactly how many forfeiture weeks I had left and which certification dates would result in payment vs. no payment.
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Sean Fitzgerald
So to be clear, with forfeitures: 1. You MUST continue certifying every week even though you won't get paid during forfeiture weeks 2. Each week you certify during a forfeiture period counts as one week toward your penalty 3. Forfeitures expire on the date shown (in your case 4/23/2025) REGARDLESS of whether all penalty weeks have been served This means if you have 20 weeks of forfeitures but the expiration date comes first, you won't have to serve all 20 weeks. But if you miss certifying, those weeks don't count toward your penalty. So many people don't understand this and it causes huge problems! Keep certifying!
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Zara Khan
•wait so your saying that even if the OP has like 10 weeks of forfiture but the date passes before they use all 10 weeks then they dont have to serve the remaining weeks?? that doesn't sound right
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Sean Fitzgerald
•Yes, that's exactly right. The penalty expiration date is a hard deadline. Any unused forfeiture weeks essentially disappear after that date. This is clearly stated in the NY Unemployment Insurance handbook (though not many people read it). It's one of the few aspects of the system that actually works in claimants' favor.
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MoonlightSonata
idk but same thing happened to me but for a different reason. i messed up and worked a side gig without reporting it properly. got hit with BOTH a $600 penalty AND 4 forfiture weeks!!! the system is designed to punish us twice for the same mistake. SUCH BS!!!
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Astrid Bergström
UPDATE: I finally got through to someone and got answers! For anyone dealing with forfeitures vs offsets: 1. The two penalties ARE connected - both from my original reporting mistake 2. I have 2 forfeiture weeks to serve (no payment at all those weeks) 3. After serving those weeks, I still have $120 in civil penalties that will be collected through offsets 4. The expiration date (4/23/2025) means any penalties not served by then disappear Their explanation was that first-time violations with smaller amounts typically just get offsets, but repeat issues or larger amounts trigger forfeitures plus civil penalties. Thank you all for your help - especially the tip about continuing to certify during forfeiture weeks. That was critical info!
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PixelPrincess
•Thanks for the update! This is valuable information for others in similar situations. Always good to hear when someone finally gets resolution. Did they explain if the weeks must be consecutive, or if they just take any 2 weeks between now and the expiration date?
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Astrid Bergström
•They said forfeiture weeks are always served consecutively starting from your next certification. So in my case, the next 2 weeks I certify will be forfeited. After that, I'll start getting payments again but with a small offset until the remaining $120 is paid off. Definitely not ideal but at least I understand the system now!
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Diego Fernández
how did you manage to get through to someone?? ive been trying for days!!
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Astrid Bergström
•I used that Claimyr service someone mentioned above. I was skeptical but it actually worked - got me through to an agent in about 25 minutes instead of the endless busy signals I was getting before. Definitely worth it for something this important.
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Zara Khan
my cousin works for the state (not unemployment but diff department) and she told me that the forfeitures are considered the "penalty" part and the civil money payment is the "paying back what you shouldn't have received" part. that's why they hit you with both. one is punishment one is repayment. seems excessive but that's how they see it i guess
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Romeo Quest
This is such a helpful thread! I'm going through something similar right now and this explanation really clarifies the difference between forfeitures and offsets. One thing I'd add for anyone reading this - when you're dealing with forfeitures, make sure to save screenshots of your certification confirmations each week. Even though you won't get paid during forfeiture weeks, you want documentation that you're still actively certifying and looking for work. I learned this the hard way when they questioned whether I had been properly maintaining my claim during a penalty period. Also, @Astrid Bergström - glad you got resolution! Your experience shows how important it is to actually speak with someone rather than trying to figure it out from the confusing notices they send.
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Klaus Schmidt
•That's excellent advice about saving screenshots! I wish I had thought of that earlier in my process. Documentation is so important when dealing with NYSDOL since their system can be unpredictable and their notices are often unclear. I'm still relatively new to navigating unemployment benefits, but this whole experience has taught me to keep records of everything - certification confirmations, determination notices, even call logs of when I tried to reach them. It's crazy how much detective work you have to do just to understand your own benefits status! Thanks for sharing that tip about maintaining your claim during penalty periods too. That's exactly the kind of detail that could save someone from bigger problems down the road.
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Dominic Green
As someone who's been dealing with NY unemployment for a while now, I want to emphasize something that might not be obvious from all the great advice already shared: the psychological impact of these penalties can be really overwhelming, especially when you're already stressed about being unemployed. What helped me get through a similar situation was understanding that these penalties, while frustrating, are generally time-limited and manageable if you stay on top of the process. The key things that made the biggest difference for me were: 1. Setting up a simple calendar reminder to certify every week, even during forfeiture periods 2. Keeping a basic log of what happened each week (certified, payment received/denied, etc.) 3. Not taking the system's complexity personally - it's confusing for everyone @Astrid Bergström - your situation sounds like it's heading in the right direction now that you have clarity on the timeline. Two forfeiture weeks plus a small remaining offset is definitely manageable compared to some of the horror stories I've heard. For anyone else reading this thread who's dealing with similar issues: don't give up on trying to reach someone for clarification. The automated system and notices are often insufficient, but once you get a human on the phone, they can usually explain exactly what's happening with your specific case.
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Ravi Kapoor
•This is such an important perspective, @Dominic Green! You're absolutely right about the psychological toll - I've been feeling like I did something terribly wrong when really it was just a misunderstanding about how to report one hour of work. The stress of not knowing what was happening with my benefits while being unable to reach anyone was honestly worse than the actual penalty itself. Your advice about keeping a simple log is spot on. I started doing that after this whole mess began, and it's already helped me track which weeks I've certified versus which ones resulted in payments. It's also good to have that documentation in case any other issues come up. Thanks for the encouragement about my situation being manageable. Two weeks feels doable now that I understand what's happening, especially knowing there's a clear end date. Before I got answers, it felt like this could go on indefinitely which was terrifying when you're already dealing with job search stress.
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William Rivera
Just wanted to jump in and say how incredibly helpful this entire thread has been! I'm currently dealing with my first unemployment claim and was completely confused about some penalty notices I received. Reading through everyone's experiences here has been more informative than anything I could find on the official NYSDOL website. A few things that really stood out to me: 1. The distinction between forfeitures (complete loss of weeks) vs offsets (reduced payments) - I had no idea these were different types of penalties 2. The critical importance of continuing to certify even during forfeiture periods - this could have been a costly mistake for me 3. The tip about using Claimyr to actually reach someone - I've been trying the regular phone lines for weeks with no success @Astrid Bergström - thanks for sharing your update with the resolution details. It's reassuring to see that these situations can get sorted out once you finally get through to the right person. Your breakdown of 2 forfeiture weeks followed by small offsets gives me a clearer picture of what to expect with my own case. For anyone else reading this who's new to the system like me: save this thread! The collective knowledge here from people who've actually been through these situations is invaluable. The official documentation makes this stuff sound way more complicated than it needs to be.
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Fatima Al-Qasimi
•@William Rivera - I m'so glad this thread helped you too! When I first started dealing with unemployment benefits, I felt completely lost trying to decode all the official language and notices. It s'frustrating that the NYSDOL website doesn t'explain these distinctions clearly - like you said, the difference between forfeitures and offsets should be basic information that s'easy to find. One thing I d'add based on my recent experience: when you do finally get through to speak with someone whether (through Claimyr or persistent calling ,)have a list of specific questions ready. The agents are usually helpful once you reach them, but the calls can be time-limited, so you want to make sure you get all your important questions answered in one conversation. Also, don t'be afraid to ask them to repeat or clarify anything that doesn t'make sense. I initially felt embarrassed asking dumb "questions," but these systems are genuinely confusing and the agents are used to explaining things multiple times. Better to fully understand your situation than to hang up still confused! Good luck with your case - hopefully you can get some clarity soon and avoid the weeks of uncertainty that I went through.
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Diego Chavez
This thread has been incredibly educational! I'm currently navigating my first unemployment claim and had no idea about the complexity of the penalty system until I started reading through everyone's experiences here. One thing I'm curious about - for those who have dealt with both forfeitures and offsets, how do you budget during these penalty periods? It seems like the unpredictability of not knowing exactly when penalties will hit or how long they'll last makes financial planning really challenging when you're already dealing with unemployment. Also, I noticed several people mentioned the importance of keeping documentation. Beyond screenshots of certifications, what other records have you found helpful to maintain? I want to make sure I'm covering all my bases from the start rather than scrambling to reconstruct information later like it sounds like some folks had to do. Thanks to everyone who shared their experiences - this kind of real-world guidance is so much more valuable than trying to decipher the official notices and website information alone!
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Amelia Martinez
•Great questions about budgeting and documentation! For budgeting during penalty periods, I've found it helpful to assume the worst-case scenario and plan as if you won't receive any payments for the maximum possible penalty duration. That way any payments you do receive feel like a bonus rather than leaving you scrambling when forfeitures hit. As for documentation, beyond certification screenshots, I keep copies of all determination notices, any correspondence with NYSDOL, dates and times of phone calls (even unsuccessful ones), and a simple spreadsheet tracking each week's certification date, expected payment amount, and actual payment received. I also screenshot my payment history page regularly since the online portal sometimes has glitches that make past information disappear. The key is starting this documentation routine from day one of your claim, before any issues arise. It's much easier to maintain good records from the beginning than to try to recreate them after problems surface. I learned this lesson the hard way when I had to piece together information months after the fact!
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Carmen Diaz
This is such a comprehensive thread! As someone who's relatively new to unemployment claims, I'm taking notes on all the practical advice shared here. One thing I'd add for newcomers like myself: don't assume that similar-sounding penalties work the same way. I initially thought all unemployment penalties were just "money you have to pay back," but this discussion really clarifies how forfeitures (losing entire weeks) are fundamentally different from offsets (reduced payments) and civil penalties (money owed back). The tip about continuing to certify during forfeiture periods seems crucial - I can easily see how someone might think "why bother certifying if I'm not getting paid anyway?" and accidentally mess up their entire claim status. @Astrid Bergström - thanks for posting the follow-up with your resolution! It's really helpful to see how these situations actually get resolved rather than just hearing about the problems. The fact that you ended up with just 2 forfeiture weeks plus a small offset makes the whole thing seem much more manageable than it probably felt when you were getting confusing notices with no explanation. For anyone else dealing with this: bookmark this thread! The collective experience shared here is worth its weight in gold when you're trying to navigate NYSDOL's confusing system.
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Paolo Conti
•@Carmen Diaz - you re'absolutely right about not assuming penalties work the same way! I made that exact mistake when I first started my claim. I thought any penalty would just be a simple deduction from future payments, so when I got hit with forfeitures I was completely blindsided. Your point about bookmarking this thread is spot on. I wish I had found a resource like this when I was first dealing with penalty issues. The official NYSDOL materials are so technical and confusing - they tell you WHAT will happen but not HOW it actually works in practice or what to expect day-to-day. One more tip for newcomers: if you do get any kind of penalty notice, don t'panic and don t'ignore it. Even if it s'confusing and (it probably will be ,)start documenting everything immediately and try to get clarification as soon as possible. The sooner you understand what s'happening, the better you can plan and avoid making things worse by accident. This community has been such a lifesaver for navigating these issues - thanks to everyone who shared their experiences!
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Keisha Williams
This thread is a goldmine of information! I'm currently dealing with a similar forfeiture situation and was getting nowhere trying to understand the NYSDOL notices on my own. One question for those who've been through this process: when you're serving forfeiture weeks, does the system automatically move you to the next week, or do you have to do anything special besides just continuing to certify? I'm worried about accidentally doing something that might extend or complicate my penalty period. Also, for budgeting purposes - do forfeiture weeks always happen consecutively, or have any of you experienced situations where they were spread out over time? @Astrid Bergström mentioned hers would be consecutive, but I'm wondering if that's always the case or if it can vary depending on the type of violation. Thanks to everyone who's shared their experiences here - this is exactly the kind of real-world guidance that you can't find anywhere in the official documentation!
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Daniel Price
•@Keisha Williams - great questions! From my experience dealing with forfeitures earlier this year, the system does handle it automatically once the penalty is in place. You just keep certifying as normal, and the system will automatically apply the forfeiture to your eligible weeks - no special action needed on your part, which is actually a relief since there s'less chance of accidentally messing something up. Regarding consecutive vs. spread out forfeitures - mine were definitely consecutive like @Astrid Bergström mentioned, but I ve heard'from others that it can depend on your specific penalty determination. Most first-time reporting violations seem to result in consecutive forfeiture weeks, but more complex cases or repeat violations might have different patterns. The key thing is that each week you certify during your penalty period counts toward fulfilling the forfeiture requirement, regardless of whether you re eligible'for payment that week due to other factors like working (part-time, etc. . So)even if you have a week where you wouldn t have'gotten paid anyway, it still counts as one of your forfeiture weeks served. I d definitely'recommend trying to get through to someone at NYSDOL to confirm the specific details of your penalty schedule - the Claimyr service several people mentioned really does work for getting connected faster than the regular phone lines.
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Zoe Christodoulou
This thread has been incredibly helpful for understanding the NY unemployment penalty system! I'm currently dealing with my first claim and received a confusing penalty notice that I couldn't make sense of until reading through everyone's experiences here. One thing that really stands out is how the NYSDOL system seems designed to be as unclear as possible. The notices they send are full of technical language but don't actually explain what's going to happen in practical terms. It's frankly ridiculous that people have to crowdsource information like this just to understand their own benefits. I wanted to ask - for those who've dealt with penalties, have you noticed any patterns in terms of timing? Like do they typically issue forfeitures at certain points in your claim, or does it seem random? I'm trying to prepare mentally and financially for what might be coming. Also, I'm curious about the appeal process that was mentioned. Even if someone misses the 30-day window, are there any other options for getting penalties reviewed or reduced? It seems harsh that one small reporting mistake (like @Astrid Bergström's one hour of work situation) can result in such complex double penalties. Thanks to everyone who's shared their stories - this kind of community support makes navigating these bureaucratic nightmares so much more manageable!
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Anastasia Popova
•@Zoe Christodoulou - you re'absolutely right about the NYSDOL notices being unnecessarily confusing! I m'also new to this system and was completely lost until finding threads like this one. Regarding timing patterns, from what I ve'observed reading through various experiences here, penalties seem to get processed whenever NYSDOL gets around to reviewing cases rather than following any predictable schedule. Some people report getting penalty notices months after the issue occurred, while others get them relatively quickly. It seems to depend on their backlog and which cases get flagged for review. As for appeals beyond the 30-day window, I ve'heard that in very limited circumstances you might be able to request a reopening "if" you can show you never actually received the original determination notice, but that s'apparently quite difficult to prove. The system really does seem designed to make it hard to challenge their decisions once time has passed. What I ve'learned from this thread is that documentation is absolutely crucial from day one - keeping records of everything, taking screenshots, and trying to get written confirmation of any phone conversations. It s'frustrating that we have to be our own advocates to this extent, but it seems like that s'the reality of dealing with NYSDOL. Have you tried reaching out through any of the alternative contact methods people mentioned here, like Claimyr? It might be worth getting someone on the phone to explain your specific penalty notice before you get too deep into the process.
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Carmen Sanchez
Reading through this entire thread as someone who just started dealing with NY unemployment has been incredibly eye-opening. The complexity of the penalty system is mind-boggling - I had no idea there were different types of penalties that could be applied simultaneously for the same violation. What strikes me most is how @Astrid Bergström's situation started with such a minor reporting error (marking one hour of work incorrectly) yet resulted in multiple penalty types. It really highlights how unforgiving the system can be, even for honest mistakes. The advice about continuing to certify during forfeiture periods seems absolutely critical - I can definitely see how someone might think "why bother if I'm not getting paid" and accidentally torpedo their entire claim. And the documentation tips throughout this thread are gold - screenshot everything, keep call logs, maintain a simple tracking spreadsheet. For anyone new to this like me: this thread should be required reading before filing your first claim. The collective wisdom here from people who've actually navigated these situations is infinitely more practical than anything on the official NYSDOL website. Bookmarking this for sure, and hoping I never need to reference it for penalty issues of my own! Thanks to everyone who shared their experiences - this kind of community support makes dealing with these bureaucratic challenges so much more manageable.
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Isaiah Sanders
•@Carmen Sanchez - I completely agree! As someone who s'also new to the unemployment system, this thread has been like a crash course in navigating NYSDOL s'penalty maze. What really gets me is how @Astrid Bergström s simple'one-hour work reporting mistake snowballed into this complex situation with multiple penalty types - it s honestly'intimidating for those of us just starting our claims. The documentation advice throughout this thread is something I m implementing'immediately. I ve already'started taking screenshots of every certification and keeping a basic log, even though I haven t had'any issues yet. Better to be over-prepared than scrambling to reconstruct information later like some folks mentioned having to do. One thing that gives me hope is seeing how @Astrid Bergström eventually got clear answers once she reached an actual person at NYSDOL. It shows that while the system is confusing and the notices are unclear, there are real humans who can explain what s happening if'you can just get through to them. The Claimyr service mentioned throughout this thread seems like it might be worth the cost just for peace of mind. Thanks to everyone who contributed to this discussion - I m definitely bookmarking'this as my go-to reference for understanding how NY unemployment penalties actually work in practice!
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Noah Lee
This thread has been absolutely invaluable! As someone who's currently in week 3 of my first unemployment claim, I had no idea about the complexity of the penalty system until stumbling across this discussion. What really concerns me after reading everyone's experiences is how easy it seems to make innocent mistakes that can trigger these complex penalty combinations. @Astrid Bergström's situation with one hour of work being reported incorrectly is exactly the kind of thing I could see myself doing without realizing the potential consequences. I'm definitely implementing the documentation strategy everyone's mentioned - started taking screenshots of all my certifications and set up a simple spreadsheet to track everything. The advice about continuing to certify even during forfeiture periods could literally save someone's entire claim, so thank you to everyone who emphasized that point. One question for the group: are there any other common reporting scenarios that tend to trigger penalties that newcomers should be especially careful about? I want to make sure I'm being as accurate as possible from the start rather than learning these lessons the hard way like some folks have had to do. Also wanted to echo what others have said about the Claimyr service - I used it last week for a non-penalty question and got through in about 15 minutes. Definitely worth it to actually speak with a human who can explain things clearly rather than trying to decode the confusing official notices. Thanks again to everyone who shared their experiences here - this community knowledge is incredibly valuable!
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Isabella Oliveira
•@Noah Lee - great question about common reporting scenarios to watch out for! Based on what I ve'learned from this thread and my own recent experience, here are some key areas where newcomers often make mistakes: 1. ANY work, even one hour, needs to be reported for the full day - this was exactly what got @Astrid Bergström in trouble 2. Freelance/gig work can be tricky to report correctly, especially if payment comes weeks later 3. Vacation time or holiday pay from a former employer still counts as earnings even "if" you re not'actively working 4. Training programs or workshops that provide stipends need to be reported 5. Even volunteer work that provides any compensation gas money, (meals, etc. should be) disclosed The key seems to be: when in doubt, report it and ask questions later rather than assuming it doesn t need'to be mentioned. It s apparently'much easier to correct over-reporting than to deal with penalties for under-reporting. Your strategy of starting documentation from week 1 is smart! I wish I had been that proactive when I started my claim. And you re absolutely'right about Claimyr - it s been'a game-changer for actually getting human help instead of wrestling with automated systems. Thanks for asking such a practical question - I m sure'other newcomers are wondering the same thing!
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Chloe Wilson
This entire discussion has been incredibly educational for someone like me who's just starting to navigate the NY unemployment system! Reading through everyone's experiences really drives home how important it is to understand these penalty distinctions from the beginning. What I find most helpful is how @Astrid Bergström shared both the problem and the resolution - it shows that while these penalty situations can be confusing and stressful, they are ultimately manageable once you get the right information. The breakdown of 2 consecutive forfeiture weeks followed by small offsets gives a clear picture of what to actually expect. The tips throughout this thread about documentation, continuing to certify during forfeitures, and using services like Claimyr to reach actual humans are all going straight into my personal unemployment survival guide. I'm especially grateful for the detailed list of common reporting scenarios that trigger penalties - that kind of preventive guidance could save someone from going through this whole ordeal in the first place. Thanks to everyone who took the time to share their experiences and advice. This thread should honestly be pinned as essential reading for anyone dealing with NY unemployment benefits. The community knowledge here is far more practical and accessible than anything I've found in official NYSDOL resources!
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Annabel Kimball
This thread has been absolutely incredible - thank you to everyone who shared their experiences! As someone who just received my first confusing penalty notice from NYSDOL, reading through all these real-world examples has been so much more helpful than trying to decipher the official documentation. What really strikes me is how @Astrid Bergström's situation shows that even minor reporting mistakes can cascade into complex penalty combinations, but also that these situations can be resolved once you get proper clarification. The distinction between forfeitures (losing entire weeks) vs offsets (reduced payments) was completely new to me and explains so much about the confusing notices I've been receiving. I'm definitely taking everyone's advice about documentation seriously - already started screenshotting every certification and keeping a simple tracking spreadsheet. The tip about continuing to certify during forfeiture periods seems absolutely crucial and could have been a costly mistake if I hadn't learned about it here. One thing I'm curious about: for those who've dealt with penalties, did you find that being proactive about contacting NYSDOL (via Claimyr or persistent calling) helped resolve things faster, or is it sometimes better to just let the penalty process run its course if you understand what's happening? I'm trying to decide whether to invest time in getting through to someone or just focus on proper documentation and compliance going forward. Thanks again to this community - the collective wisdom here is invaluable for navigating NYSDOL's complex system!
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Malik Johnson
•@Annabel Kimball - great question about being proactive vs letting the penalty process run its course! From what I ve'gathered reading through this thread, I d'lean toward being proactive in getting clarification, especially early on. Here s'why: even if you re'comfortable letting penalties run their course once you understand them, there might be important details about timing, duration, or your specific situation that could affect your planning. For example, @Astrid Bergström discovered she only had 2 forfeiture weeks rather than potentially more, plus she learned about the expiration date that could work in her favor. Also, sometimes what looks like a straightforward penalty might actually be more complex or less (severe than it) appears from the notices. Getting that clarity upfront can help you budget properly and avoid unnecessary stress wondering what if. "That said," if you do decide to contact them, definitely go in prepared with specific questions written down. The agents are apparently helpful once you reach them, but you want to make the most of that conversation time. I m pretty'new to this system too, but based on everyone s experiences'here, it seems like knowledge is power when dealing with NYSDOL - the more you understand about your specific situation, the better you can navigate it. Good luck with whatever you decide!
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