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Can I file for unemployment if I get fired? Texas TWC rules explained

So I got let go from my warehouse job last Friday and I'm trying to figure out where I stand. My supervisor said I was fired for "performance issues" but honestly the whole situation was messy - I had been dealing with a knee injury that slowed me down and they never gave me any kind of warning before just cutting me loose. I called HR on Monday and they were super vague about what exactly I did wrong. I always thought getting fired automatically meant you couldn't get unemployment but someone at my gym told me that's not necessarily true in Texas. Filed my claim yesterday through UBS just to get the ball rolling but now I'm spiraling a bit wondering if I even have a shot. The online system just shows "pending" and I have no idea what that means for my situation specifically. Has anyone been through something like this? Getting fired for performance stuff versus actual misconduct - is there a real difference in how Texas TWC looks at it?

Yes, being fired does not automatically disqualify you from unemployment in Texas - that's one of the biggest myths out there. TWC looks at WHY you were fired, not just the fact that you were. If they fired you for something that doesn't rise to the level of misconduct, you can still get benefits. Misconduct in TWC's eyes is stuff like breaking company rules on purpose, violating the law, seriously neglecting your job duties, or just refusing to do the work even when you're capable. Performance problems alone, especially if there were circumstances like an injury affecting your output, often don't meet that bar. File the claim and let TWC investigate both sides.

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This is exactly what I needed to hear. So TWC actually contacts my former employer to get their side too?

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TWC mails your last employer a notice and they have 14 days to respond with their version of events. Then TWC reviews everything and mails you a determination letter. The whole process usually takes around four weeks from when you applied.

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Four weeks feels like forever when bills are due. Is there anything you can do to speed it up or do you just wait?

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Waiting is mostly the reality, unfortunately. Check your status in UBS once a day since they update overnight. Keep making your payment requests on schedule even before the decision comes - that part is really important and a lot of people don't know to do it.

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Performance versus misconduct is actually a gray area that trips a lot of people up. Here's how I think about it: if your employer is saying you weren't doing the job well enough, that's different from saying you were doing something wrong on purpose or ignoring clear rules. The knee injury angle you mentioned could matter too - if something outside your control was affecting your work, that's context TWC can weigh. Write down everything you remember about why they said you were fired before it gets fuzzy.

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Should I be gathering any kind of documentation now, like texts or emails from my supervisor?

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Anything that shows what they told you about your job performance, any warnings (or the lack of them), your injury situation - keep all of it. If this goes to a hearing you'll want a paper trail.

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Did you have any written warnings before they let you go? That can really change how TWC looks at the whole thing.

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No written warnings at all, that's part of what made it such a shock. Verbal stuff a couple times but nothing on paper.

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Getting through to an actual TWC agent to ask about my claim status was driving me crazy - kept hitting the automated system and going in circles. Used claimyr.com to get connected and the agent confirmed my claim was in adjudication because my employer had flagged the separation reason. The video demo at https://youtu.be/V-IMvH88P1U shows how it works. Agent told me adjudication just means they're still reviewing both sides, which calmed me down a lot. For a firing situation like yours, talking to someone directly is worth it.

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My employer disputed my separation too - adjudication just means TWC is still gathering info, right? Wasn't sure if that was different from an appeal.

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Adjudication is the initial review before any decision is made. An appeal is what you do AFTER they've mailed you a determination and you disagree with it. Two completely different stages.

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My claim sat in adjudication for almost five weeks. Definitely keep submitting your payment requests the whole time even when nothing seems to be moving.

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The no-written-warnings thing could genuinely help your case. TWC asks employers to show what policy you violated and how they communicated it to you. If your company just decided your numbers were too low without ever giving you a formal warning or a chance to improve, that's a weaker argument on their end. Not a guarantee obviously but it's a meaningful factor.

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That makes me feel a little better. My knee was legitimately affecting my output for about six weeks and I had told my supervisor about it - does that matter?

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It can matter a lot. If you told them and they didn't accommodate you or even acknowledge it before firing you, document that conversation as best you can remember it. Dates, what was said, who was present.

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Is there like an official misconduct definition TWC publishes anywhere? I want to look this up for my own situation too.

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TWC's site has a section on eligibility that covers this. Search for the unemployment eligibility page on twc.texas.gov - it lays out their examples of what counts as misconduct.

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wait so if ur fired u can still get unemployment?? i always told people u cant i feel bad now lol

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Super common misconception - quitting is actually the harder road in Texas, not getting fired.

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ok that is backwards from what i thought the whole time

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Yeah the system cares a lot more about HOW you left than the fact that you left.

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The payment request timing matters more than most people realize and I wish someone had hammered this into me when I first filed. You'll get a letter in the mail called something like Instructions for Requesting Benefit Payments - it'll have a specific date to make your first request. Don't wait until your claim is approved to start doing that. Keep requesting every two weeks on schedule no matter what your status shows in UBS.

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So I should be requesting payments even right now while everything is still pending and I don't even know if I'm approved?

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Exactly. TWC can only pay weeks you've actually requested on time. If you skip weeks waiting for a decision and then get approved, those skipped weeks are just gone.

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I made this mistake on my first claim - waited until I got my determination letter and by then I'd missed like three weeks of requests. Nobody tells you this upfront.

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It's buried in the paperwork they mail you. The letter with your payment request date is easy to overlook if you're stressed and not reading everything carefully.

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Something about your situation sounds a lot like mine from earlier this year. Got fired from a distribution center, employer claimed performance, I thought I had no shot. Filed anyway mostly out of desperation. TWC came back and found in my favor because my employer couldn't point to a specific policy I had broken. The determination letter took about four weeks and explained exactly what they found. It's worth going through the whole process before assuming the worst.

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Did your employer fight it after the initial determination?

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They didn't, but if they had, I would have had 14 days from the date on the determination letter to file my own appeal if it had gone the other way. The date on that letter is what starts the clock, not when you receive it.

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The 14 days from the mailing date thing catches people off guard - most people assume it's from when they get the letter in their mailbox.

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Have you registered on WorkInTexas.com yet? That's a step people often forget about when they're focused on the main claim. You have to register there and then do a certain number of work search activities every week - the number depends on your county. TWC mails you a letter with your specific requirement. Keep a log of every job contact or application because TWC can ask to see it.

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I hadn't even thought about that part yet. So I need to be doing job searches every week even while the claim is being decided?

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Yes, work search requirements start right away. The number of activities per week varies - Houston, Dallas, San Antonio, Fort Worth and Austin are all five per week. Other counties might be fewer. Your letter from TWC will have your exact number.

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I got confused about this and thought I only had to do work search after I got approved. Almost missed a few weeks of activities. The letter they mail you is the thing that counts for your requirement.

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FOUR WEEKS of adjudication is brutal when you have rent coming up. I kept refreshing UBS every few hours like that was going to change anything. The nightly update thing is real - checking at like 8am after the overnight update is the only time it's actually worth looking.

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The constant checking is real, I did the same thing. Knowing they update overnight made it slightly less maddening.

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Slightly. Very slightly. The uncertainty is the hardest part - at least if they just told you it was taking X weeks you could mentally prepare.

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Okay the nightly update tip is actually useful, I've been checking like six times a day and stressing myself out more.

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One thing worth clearing up - adjudication and appeal are NOT the same thing and I see people mix them up constantly. Adjudication is just TWC reviewing the facts before they make any decision. An appeal is when you get the decision and disagree with it. If you're in adjudication right now, no decisions have been made yet and nothing bad has happened to your claim.

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Okay I had genuinely been using those words interchangeably, good to know.

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The determination letter TWC mails you will say clearly whether you're approved or disqualified. That's when the appeal clock starts if needed - 14 days from the date printed on the letter.

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So adjudication just means they're still in the investigation phase? That actually makes me feel better than I did an hour ago.

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If your claim does get denied, don't just accept it and walk away. The appeal process is real and people do win at the hearing level. It's a phone call with a Hearing Officer, you each present your side, and they make a written decision. No lawyer required. I appealed a denial and won because the employer's story didn't hold up when they actually had to explain it on the record.

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How stressful was the hearing itself? I'm already anxious just thinking about it.

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Honestly more manageable than I expected. You get a packet of documents before the call, usually five to ten days ahead. You just need to be ready to tell your story clearly and ask questions if something the employer says isn't accurate.

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The key is asking for the hearing packet as soon as you get the notice so you have time to go through what the employer submitted.

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The packet gets mailed automatically before the hearing - sometimes it can take six to eight weeks just to get the hearing scheduled, so there's usually time to prepare.

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my cousin got fired for being late too many times and TWC denied her because the company had a written attendance policy she'd signed. so the written policy thing really does matter on both sides of it

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That's a good example of why documentation matters for both sides. If there's a clear policy you signed and you kept breaking it, that looks different to TWC than a vague performance complaint with no paper trail.

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yeah she said she should have kept better records of when she actually clocked in because some of the late counts were wrong

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The ReliaCard debit card situation confused me when I first got approved - I kept waiting for a direct deposit and nothing came. The card just shows up in the mail within about ten business days after your first payment processes. After that first one, payments usually hit within two business days of each payment request you submit.

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Good to know - I would definitely have panicked waiting for a direct deposit that wasn't coming.

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You can switch to actual direct deposit through UBS if you want, but you have to wait until after the card arrives to set it up. A lot of people don't know that.

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I switched to direct deposit after the first card payment and it was pretty straightforward through the UBS system.

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The injury context in your original post is worth emphasizing when TWC contacts you. If the knee issue was affecting your performance and you told your supervisor, that changes the picture from 'employee wasn't performing' to 'employee had a physical limitation they disclosed.' Make sure you mention that in any communication with TWC.

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I told him verbally a few times but never in writing. Is verbal enough or do I need something documented?

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Verbal is worth mentioning. Even write down approximately when those conversations happened, what you said, what he said back. That becomes your account of events if it gets to a hearing.

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If you saw a doctor for the knee, any medical records showing dates could help corroborate your timeline.

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Used claimyr.com last month when my own fired-for-cause determination came through and I needed to ask about the appeal process specifically. Got through to an agent who walked me through exactly what I needed to include in my appeal submission. Worth it when you have something specific to ask and can't get through the regular way.

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Did you end up filing the appeal yourself or did you need help with that part?

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Filed it myself through UBS - the 'Submit An Appeal' option is right in the system. The agent just helped me understand what to include and confirmed my 14-day window.

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If it comes to that I'll keep this in mind. Right now I'm just hoping the initial decision goes my way.

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The base period wage stuff matters too even if you've never heard that term. TWC calculates your weekly benefit amount based on your earnings in roughly the year before you filed - specifically the first four of the last five completed calendar quarters. Your weekly amount comes from your highest earning quarter divided by 25. Just so you're not shocked by the number when it comes through.

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My hours were pretty consistent at that job for about two years so hopefully that works in my favor for the amount.

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Consistency helps. The max weekly amount in Texas right now is $619 so there's a ceiling, but for most hourly warehouse work the calculation usually lands somewhere reasonable.

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Something I got wrong early on - I thought applying for unemployment was the same as making a payment request. They are totally separate steps. You apply once to open the claim. Then you have to request payment every two weeks on an ongoing basis. Missing a payment request period means you just don't get paid for those weeks.

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This distinction trips up so many people. The application gets your claim open. The payment requests are what actually trigger the money.

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I missed my first payment request window because I thought 'I already applied, why do I have to do something else.' Lost that week.

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If you miss a payment request on Sunday through Wednesday you can still submit it Thursday through Saturday of that same week as a late request. After that it's gone though.

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Genuinely anxious reading this thread because I might be in a similar situation soon. My manager has been making comments about my output and I'm worried. Can you get fired and immediately file or do you have to wait a certain number of days?

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File as soon as your last day of work has passed - don't wait. The claim starts on the Sunday of the week you apply and TWC literally cannot pay any weeks before that date. Every day you delay costs you potential benefits.

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So if I get fired on a Thursday I should apply that same week?

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That Thursday or Friday ideally. The sooner the better given how the weekly start date works.

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Apply online through UBS or call the Tele-Center at 800-939-6631. Don't wait until Monday of the following week thinking you need to 'start fresh' - that's a week of benefits gone.

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claimyr.com helped me get through for a question about reporting some side gig income while my main claim was processing. The agent explained that you report earnings for the week you actually do the work, not when you get paid, and that anything under 25 percent of your weekly benefit amount doesn't cut your payment at all. Useful info I couldn't have gotten from the website alone.

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Oh that's good to know about the side gig stuff - I do occasional moving jobs for cash. So I'd need to report that even while on unemployment?

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Every dollar counts, yes. Report your gross earnings for the week you did the work. The 25 percent buffer means small amounts might not reduce your payment at all, but you still have to report it.

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wait so u can work a little bit and still get some unemployment? i thought it was all or nothing

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That 'all or nothing' idea about working is a myth worth correcting. You can work part-time and still receive partial unemployment. Your payment just gets reduced based on how much you earned over that 25 percent buffer. It's not all or nothing until your earnings exceed your weekly benefit amount plus that 25 percent.

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ok that actually changes a lot for me personally, good to know

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Just make sure you report everything accurately. Not reporting work and earnings is the kind of thing TWC takes seriously as fraud, and the penalties are significant.

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The reporting is worth doing right - the formula usually means you're still better off financially working part-time plus partial benefits than just sitting on benefits alone.

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