If I get fired can I get unemployment in Texas TWC?
So I got let go from my job at a distribution warehouse last Thursday and I'm trying to figure out where I even stand. My supervisor said I was being terminated for 'performance issues' but honestly the whole thing felt really vague - they never gave me any written warnings and I'd been there almost two years. I don't know if that counts as misconduct or what. My last day was Thursday so I'm planning to file this week. Does anyone know if I get fired can I get unemployment through Texas TWC? I'm not sure if the reason they give for firing me is what determines whether I qualify or if there's more to it than that. Really nervous about this whole process, never filed before.
81 comments

Sean Kelly
Filing right away was the right call. The claim week starts on the Sunday before you file, so you want to get it in before too much time passes - TWC can't go back and pay weeks before that Sunday. As for getting fired and qualifying: it really comes down to whether what happened counts as misconduct in TWC's eyes. They look at things like whether you broke a company rule, whether you just weren't doing the job well enough even though you were capable of it, or whether you were neglecting your responsibilities. A vague 'performance issues' reason with no documentation in your file could actually work in your favor - TWC asks the employer to explain what happened, and they only get 14 days to respond. File online through UBS at https://apps.twc.texas.gov/UBS/security/logon.do and be specific when describing your side of the story.
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Anastasia Kozlov
AuthorThank you - I actually filed online yesterday so the timing should be okay. How detailed do I need to get when explaining my side? I basically just said I didn't know why performance was the reason given.
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Zara Mirza
Be as specific as you can. Dates, what your supervisor said, whether you got any formal warnings. The more you give them the clearer your side looks.
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Anastasia Kozlov
AuthorGot it. I didn't get any written warnings so I made sure to include that.
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Luca Russo
Needed to sort out a question about my own claim involving a termination situation - I used Claimyr (claimyr.com) to get through to an actual TWC agent on the phone. It just holds the line for you and connects you when someone picks up, since getting through to a live person on your own is basically impossible some days. The agent I talked to explained that TWC looks at both sides - what you say and what the employer says - and makes a call from there. She said the determination letter will spell out exactly what they decided and why, and if you don't like it you have 14 days from the date on the letter to appeal. Watch the demo at https://youtu.be/V-IMvH88P1U if you want to see how it works before trying it.
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Anastasia Kozlov
Author14 days goes fast - good to know that upfront. Did the agent give you any sense of how long the whole process takes before you hear anything?
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Luca Russo
She said roughly four weeks from filing to a decision, give or take. First payment usually covers just one week and comes around that same time.
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Nia Harris
Four weeks lines up with what I experienced too. Just make sure you're submitting payment requests on that schedule they mail you, don't wait for the decision to come through first.
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GalaxyGazer
Performance issues is one of those reasons that can go either way honestly. If you just weren't hitting targets but were genuinely trying, that's different from someone who could do the job but just wasn't bothering. TWC sees that differently. What they really care about is whether you were doing something you knew you shouldn't be doing, or whether you were just struggling.
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Anastasia Kozlov
AuthorThat's how I'd describe it - struggling, not slacking. I had some slower months but I never got any formal discipline.
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GalaxyGazer
Then document that for yourself now while it's fresh. If TWC asks you anything or if it goes to an appeal, having the timeline in your head clearly is going to matter.
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Mateo Sanchez
Appeals are more common than people think in termination cases. Don't panic if the first determination goes against you - the appeal process exists for exactly this kind of he-said-she-said situation.
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Aisha Mahmood
Quick correction on something I see people get wrong a lot - misconduct and poor performance aren't always the same thing to TWC. Somebody told me once that any firing counts as misconduct and that's just not true. TWC has specific examples: breaking company policy, breaking the law, ignoring your job duties, or failing to do the work when you actually had the ability to do it. That last one is key - 'ability to do it' matters. If you were trying but just not hitting the mark, that reads differently than deliberately not caring.
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Ethan Moore
This is such an important distinction. I got fired from a retail job and panicked thinking I'd be automatically denied. Ended up getting approved because there was no policy violation, just a disagreement about my numbers.
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Aisha Mahmood
Exactly. The determination letter will reference whatever TWC decided the reason was. Read it carefully because that's where you'll see their reasoning spelled out.
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Anastasia Kozlov
AuthorOkay this is making me feel a little better. No policy violations, no written warnings, and I was definitely putting in effort just not crushing numbers.
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Yuki Kobayashi
wait so if you get fired does the employer like HAVE to prove something to get you denied or is it automatic?
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Sean Kelly
TWC asks both sides to explain what happened and then makes a judgment based on all of it. The employer has 14 days to respond to the notice TWC mails them. Neither side 'automatically' wins - TWC reviews the whole picture.
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Yuki Kobayashi
oh okay i thought it was like the employer had to prove misconduct or something
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Sean Kelly
That's a common assumption but TWC just looks at both accounts and decides. Neither party has some automatic advantage built in.
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Carmen Vega
This confused me too when I first filed. I kept thinking I had to prove I didn't do anything wrong but really you just tell your side accurately and TWC figures it out.
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QuantumQuester
Something I wish I'd known before my first claim: the payment requests start before TWC finishes reviewing your case. The instructions letter they mail out tells you when to start - usually about one to two weeks after you apply. Don't sit there waiting for an approval notice before you request payments. If you miss your request window you can still file Thursday through Saturday of that same week but after that it gets complicated.
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Anastasia Kozlov
AuthorWait I didn't know this. So I should be submitting payment requests even though my claim hasn't been decided yet?
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QuantumQuester
Yes, exactly. Keep requesting on schedule no matter what. TWC only pays weeks that were requested on time, so if you stop requesting while waiting for the decision, those weeks just don't get paid.
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Andre Moreau
This tripped me up on my claim. I waited and lost two weeks of payments because nobody told me. The instructions letter explains it but I didn't read it carefully enough.
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Zoe Stavros
Also worth knowing about work search - once you're collecting, you have to log a certain number of job search activities every week. How many depends on the county you live in, and TWC mails you a letter with your specific number. Harris, Dallas, and a few other big counties require five activities a week. Keep a log of everything because TWC can ask to see it at any time. And you need to be registered on WorkInTexas.com - that's part of the requirements.
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Anastasia Kozlov
AuthorDo I need to register on WorkInTexas.com before I can even file, or is that something I do after?
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Zoe Stavros
You can file first. The WorkInTexas.com registration is part of completing your claim setup but it doesn't block you from applying.
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Nia Harris
UBS and WorkInTexas.com actually share a login, same username and password. So once you have one account you basically have both.
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Jamal Harris
My situation was similar - fired from a logistics company, nothing in writing, just a conversation with HR saying it wasn't working out. Filed the same week and got approved about a month later. The employer apparently didn't contest it, which I think helped. You have no way of knowing upfront whether your old company will push back or just not respond.
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Anastasia Kozlov
AuthorDid you have to do anything specific to prepare or did you just submit what you knew?
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Jamal Harris
I just answered everything honestly. Described what happened, confirmed I had no written warnings, explained the timeline. That was it.
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Mateo Sanchez
Whether the employer responds or not makes a real difference. If they don't reply within that 14-day window, TWC often goes with the claimant's account.
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Carmen Vega
FOUR WEEKS is so long to wait when you have bills stacking up. I went through this last spring and the stress of that waiting period was rough. At least file for benefits on the state's other assistance programs in the meantime if you need to bridge the gap.
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Anastasia Kozlov
AuthorYeah the timing is tough. I have about a month of savings so I should be okay but it's going to be close.
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Carmen Vega
The ReliaCard debit card they send takes up to 10 business days to arrive after the first payment processes, so factor that in too. Or you can set up direct deposit instead, which I wish I had done.
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Ethan Moore
One thing that caught me off guard - TWC sends separate determination letters for each issue on your claim. So if there are multiple questions about your eligibility, each one gets its own letter, and if even one of them says 'cannot pay' you don't get anything until that's resolved. So keep an eye on your mail and your UBS inbox after you file.
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Anastasia Kozlov
AuthorHow do I check for letters through UBS? I set up the account but haven't navigated much.
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Ethan Moore
Log into UBS at the TWC site and look for your correspondence or notices section. Everything they send by mail also shows up there.
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Zara Mirza
And the 14-day appeal window starts from the date printed at the top of the letter, not when you actually read it - so check regularly.
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Mei Chen
got let go last month for similar vague reasons and honestly the whole system feels designed to confuse you into giving up. applied anyway and it's been 5 weeks with nothing resolved yet. adjudication still pending. trying not to lose my mind
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Sean Kelly
Adjudication just means TWC is still reviewing something on your claim, usually gathering info from both sides. It doesn't mean you're denied - it's just the investigation phase before a decision. Keep requesting payments while it's pending.
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Mei Chen
i know im supposed to keep filing but it's hard to stay motivated when theres no update for weeks
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Aisha Mahmood
Check UBS once a day - they update overnight. Sometimes adjudication resolves without any big announcement and you just see the status change.
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Nia Harris
My cousin went through a termination claim last year and was confused about the difference between adjudication and an appeal. Adjudication is what happens automatically when TWC investigates your claim - you don't initiate it. An appeal is what you file yourself, in writing, within 14 days of a determination you disagree with. They're completely different stages and a lot of people mix them up.
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Andre Moreau
This is such a common mix-up. I called in asking about my 'appeal' when I actually meant my adjudication and the agent had to redirect me.
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Nia Harris
Easy mistake. The key thing is that appeals have a hard deadline - 14 calendar days from the date on the determination letter. Miss that and you're in a much worse spot.
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Anastasia Kozlov
AuthorSo if I disagree with the decision, I go into UBS and file the appeal there? Or is there another way?
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Sean Kelly
Appealing can be done through UBS under 'Submit An Appeal', in person at a Workforce Solutions office, or by mail or fax. What you cannot do is appeal by email or by calling in - TWC won't accept those. The first round is a phone hearing with one hearing officer. You'll get a packet mailed to you five to ten days before the hearing date, and the whole hearing setup can take six to eight weeks from when you file the appeal.
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Anastasia Kozlov
AuthorGood to know I can't just call it in. I'll keep track of the determination letter date carefully.
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Mateo Sanchez
Even during an appeal keep submitting payment requests on schedule. The appeal doesn't pause that clock and TWC only pays weeks you asked for on time.
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Liam Sullivan
My layoff claim was straightforward but I had a friend who got fired and his employer submitted a ton of documentation against him. He ended up at the appeal hearing stage. He said the hearing itself was actually pretty reasonable - just him on the phone with the hearing officer going through what happened. No lawyer needed. He lost the first determination but won at the appeal level.
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Anastasia Kozlov
AuthorThat's honestly reassuring. The idea of a formal hearing sounds intimidating but if it's just a phone call that's more manageable.
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Liam Sullivan
Yeah it's not in a courtroom or anything. Just a recorded phone call. His hearing officer was straightforward about what evidence they were considering.
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Carmen Vega
The written decision after the hearing usually comes within five to ten working days. That part moves faster than the initial review honestly.
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Amara Okafor
Random but useful - TWC updates its systems overnight so if you're obsessively refreshing UBS looking for status changes during the day, stop. Check once in the morning and you'll actually see any updates that happened.
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Mei Chen
wish someone had told me this earlier i've been refreshing constantly
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Amara Okafor
Ha yeah it doesn't help anything. Set a morning routine to check and try to let it go the rest of the day.
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Andre Moreau
My termination claim had an identity verification step that added time I wasn't expecting. When TWC sent the ID verification notice, I had to verify through ID.me online. Worth knowing that if you get one of those notices you just go through ID.me and select 'Allow and Continue' - don't ignore it because it can delay or stop your benefits.
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Anastasia Kozlov
AuthorI haven't gotten anything about ID verification yet. Is that sent by email, mail, or through UBS?
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Andre Moreau
For me it came through UBS. Keep an eye on your UBS inbox after filing.
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Ethan Moore
TWC doesn't give a deadline for the ID.me online option, so you're not racing a clock on that one. Just do it as soon as you get the notice.
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Mateo Sanchez
Something about the weekly benefit amount that might help with planning: it's based on your highest earning quarter in your base period divided by 25. The base period is roughly the first four of the last five completed calendar quarters before you filed. So your most recent earnings might not even be in it depending on when you filed. If your numbers were higher in an earlier quarter that might actually work in your favor.
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Anastasia Kozlov
AuthorMy pay was pretty consistent so I don't think that changes much for me but that's useful context.
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Mateo Sanchez
The max weekly amount right now is $619. For most warehouse workers that's going to be less than your actual wage so plan your budget accordingly.
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Zara Mirza
And the total amount you can collect is capped too - either 26 weeks of your weekly amount or 27 percent of everything you earned in the base period, whichever is less.
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CosmicCommander
Needed to follow up on my own fired-for-vague-reasons claim and finally got through to a live agent using Claimyr. I'd been trying to call TWC for days. The agent confirmed my adjudication was because my employer had submitted something at the last minute within that 14-day window and TWC was reviewing it. At least I finally knew what was actually happening instead of just staring at a pending status.
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Anastasia Kozlov
AuthorHow long did getting through actually take using that? I'm starting to think I should try to reach someone directly too.
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CosmicCommander
It held the line for me and I got a call when an agent picked up. Way faster than trying to dial in and wait on hold myself.
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Yuki Kobayashi
gonna try this, been trying to call for two days straight
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Giovanni Colombo
To answer the original question directly since it's gotten a little spread out: yes, being fired does not automatically disqualify you from unemployment in Texas. It depends entirely on why you were fired and whether TWC classifies it as misconduct. Plenty of people who were terminated collect benefits without any issue. File, tell your honest story, and let TWC make the determination.
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Anastasia Kozlov
AuthorThank you for bringing it back to basics. I think I've been overthinking whether I even qualify when I should just be focused on filing accurately and waiting.
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Giovanni Colombo
Exactly. The worst that happens is you get a denial and then you have 14 days to appeal. It's not a one-shot situation.
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Jamal Harris
And honestly a lot of employers don't even respond to TWC when asked. If yours doesn't reply in that 14-day window, your account of what happened is what TWC works from.
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Zara Mirza
Last thing - once you do get approved and start collecting, you have to report any earnings if you pick up any work, even a one-day gig or freelance thing. You report gross earnings for the week you did the work, not when you got paid. You can earn up to 25 percent of your weekly benefit amount without any reduction. Above that it starts cutting into your payment for that week. Under-reporting earnings is treated seriously by TWC so just report everything accurately.
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Anastasia Kozlov
AuthorI'm not planning to work while collecting but good to know that partial work doesn't necessarily disqualify you entirely.
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Zara Mirza
Right, it's more of a sliding scale below your weekly amount plus 25 percent. Only when you earn more than that combined total do you get zero for the week.
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QuantumQuester
Social media income, reselling stuff for profit, any gig work - all of it counts. People sometimes forget about smaller side income and that can cause overpayment issues down the line which are a serious headache to deal with.
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Fatima Al-Qasimi
Honestly found Claimyr super useful when I was trying to get a straight answer about whether my termination situation would affect my claim. I'd been going back and forth trying to interpret the determination language on my own and just needed someone at TWC to walk me through it. Getting through to an agent made all the difference for my specific situation.
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Anastasia Kozlov
AuthorI'm going to keep it in my back pocket in case I hit a point where I really need to talk to someone directly. Thanks for mentioning it.
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Fatima Al-Qasimi
It's good to have as a backup. Some questions really do need a person to answer them, the TWC website can only tell you so much.
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