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Anastasia Popova

Do you qualify for unemployment if you get fired? Texas TWC rules explained

Got let go from my warehouse job last week and I'm trying to figure out where I stand with unemployment benefits. My manager called me in and said they were terminating me for 'performance issues' but honestly the whole thing felt really vague - no written warnings, no formal documentation that I ever saw. HR just handed me a separation notice and walked me out. My question is basically what Texas TWC looks at when someone gets fired. I've heard different things from different people - some say getting fired automatically disqualifies you, others say it depends on why. I filed my claim online through UBS already but now I'm sitting here wondering if I'm going to get denied just because my separation reason says termination. Anyone been through this? What should I actually expect from the process?

Texas TWC doesn't automatically deny you just because you were fired. What they're really looking at is whether the firing was for misconduct. Misconduct in TWC's world means things like breaking company policy, breaking the law, seriously neglecting your duties when you were capable of doing better, or just not doing the work right when you had the ability to. If your employer can't point to something in that category, you have a decent shot at being approved. 'Performance issues' as a vague catch-all phrase isn't the same as misconduct, but your employer will get a chance to tell their side too, so the specifics matter.

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That's helpful context. So TWC actually contacts my former employer and asks them what happened? I didn't realize it was a back-and-forth like that.

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TWC mails your last employer a notice right after you file, and they have 14 days to respond with their version of events. Then TWC looks at both sides and sends you a written determination. The whole process usually takes around four weeks from when you applied.

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The 14 day thing is real - my former employer responded on like day 13 and it still counted. Just be ready for them to submit something even if you think they won't bother.

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Filed a claim back in early 2026 after getting fired from a logistics company. They called it 'failure to meet job expectations' which sounds a lot like what you're describing. TWC sent me a determination about a month after I applied and approved me - the key seemed to be that my employer couldn't point to a specific policy I had violated or show that I was capable of doing better and just refused to. Worth filing and letting the process play out rather than assuming the worst.

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Did you have to do anything special when you filed the claim, like explain your side of the story in detail on the application?

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On the UBS application there's a section where you describe why you're no longer employed. Be straightforward and factual there. Don't embellish but don't undersell it either. Just say what actually happened.

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Agree with this. Being honest and specific is better than trying to make it sound better than it was. TWC has seen every version of every story.

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My situation was trickier - fired for supposedly violating a company attendance policy. I really needed to talk to someone at TWC directly about how they were reading my case because the determination letter I got back was confusing and I wasn't sure if I should appeal or just accept it. Got through to a live agent using Claimyr (claimyr.com) - there's a demo at https://youtu.be/V-IMvH88P1U that shows how it works. The agent walked me through exactly what the determination meant and what my appeal window looked like. Really glad I called because I had been misreading the letter entirely.

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My appeal deadline is coming up fast and I haven't been able to reach anyone at TWC. Might try that before my 14 days runs out.

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The 14 day clock starts from the date printed at the top of the determination, not from when you received it. That detail matters a lot, so reaching someone who can confirm your specific dates is worth it.

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Appeals go through UBS online too, right? You can submit one there without having to call?

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Yes, through UBS under 'Submit An Appeal' - but calling helped me understand whether I even had grounds before I spent time writing one up.

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One thing people get wrong is assuming that getting fired for performance automatically means misconduct. TWC is really asking whether you intentionally messed up or could have done better and chose not to versus whether you genuinely struggled with the job. Those are different things and TWC treats them differently. That said, nobody can promise you an outcome - it really does come down to what both sides say and what documentation exists.

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My coworker told me that if you get fired you have to prove you weren't doing anything wrong. That sounds exhausting.

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TWC gathers information from both sides - you describe the situation from your perspective, your employer describes it from theirs. You don't have to show up with a legal brief. Just be accurate about what happened.

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So I should be detailed in any response TWC sends me asking for more information? I got an email saying they may contact me for more details.

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BEEN THROUGH THIS TWICE and both times the vague 'performance' excuse from employers didn't hold up with TWC. The first time I panicked and almost didn't file because I assumed fired = no benefits. That was wrong. The second time I knew better and filed immediately. Both claims were approved. The system is frustrating but it does work sometimes when the employer is just throwing out buzzwords without real documentation.

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Filing immediately is what I did - applied the same week I was let go. Good to know that was the right move.

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Exactly right. Your claim starts on the Sunday of the week you apply, and TWC can't go back and pay weeks before that date. So filing fast matters.

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I waited two weeks after my termination before filing because I thought I had to wait and I lost those two weeks of potential benefits. Don't make my mistake.

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Something to keep in mind while you wait on the determination - keep doing your payment requests on schedule every two weeks. A lot of people don't realize you're supposed to request payments even before TWC has decided if you're eligible. The request date is in the mailing you get after applying. Miss those windows and you can lose those weeks.

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Wait so I request payment before they even tell me I'm approved? That seems backwards but I'll do it.

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Yep, that's exactly how it works. You request payments while adjudication is still happening. If they approve you, those requested weeks get processed. If you skip the requests thinking you have to wait for approval first, those weeks are just gone.

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This tripped me up too. The payment request and the eligibility determination are two totally separate tracks running at the same time.

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Also make sure you registered on WorkInTexas.com and are completing your required work search activities every week. TWC mails you a letter with the specific number of activities you need to do per week in your county - Harris, Dallas, Bexar, Tarrant, and Travis counties all require five activities a week. Keep a log because TWC can ask for it at any time.

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I did register on WorkInTexas.com when I filed. The letter about work search activities hasn't arrived yet though - should I be doing something in the meantime?

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Start your log now and do as many activities as you can. When the letter arrives with your specific number, you'll already be in the habit. Applying to jobs, attending job fairs, networking events - those all count. Just document everything with dates.

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The work search log requirement caught me off guard. Keep it in a spreadsheet or even just a notepad doc. Date, employer name, how you applied, that's really all you need for each entry.

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Just want to flag something about the base period too since nobody mentioned it - TWC calculates your weekly benefit amount using your earnings from the first four of the last five completed calendar quarters before you filed. So if you've been at this warehouse job a while, your wages there will likely count. The maximum weekly amount in Texas right now is $619.

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I've been there about two and a half years so there should be solid wage history. Good to know how they calculate it.

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With two plus years at one job you should be in decent shape for the wage requirement. The minimum to qualify is wages in more than one base period quarter and at least 37 times whatever your weekly benefit amount comes out to be.

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the fired for performance thing is tricky bc some employers know they can say that and make it stick more than other reasons. not saying its hopeless just saying be ready for a fight if they push back hard with documentation

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If TWC denies the claim, the appeal process is there for exactly that reason. A telephone hearing with a Hearing Officer where you can explain your side with more detail than the initial application allows. Fourteen calendar days from the determination date to file the appeal in writing.

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yeah i should have appealed mine and didnt. time went by fast

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My appeal is actually in progress right now for a firing situation. One thing my determination letter spelled out - keep submitting payment requests on your normal schedule the whole time the appeal is pending. If you win and have gaps in your payment requests those weeks won't be paid even if TWC rules in your favor.

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How long does the appeal process usually take? I'd want to know what I'm getting into if it comes to that.

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The hearing packet can take six to eight weeks to arrive, and it gets mailed five to ten days before the actual hearing date. After the hearing the written decision usually comes within five to ten working days. So you could be looking at a couple months total.

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That timeline sounds rough but the alternative of just accepting a denial is worse. At least the hearing gives you a real chance to explain what happened.

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Got approved after being fired last spring and honestly was shocked. My employer said I violated company policy but couldn't provide documentation during the TWC process. The lesson I took from it is that the initial application isn't the only shot - even if you get a bad determination, the appeal is a whole separate process with more opportunity to present your situation.

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How detailed did you get in your appeal? I'm wondering if I need to get really specific about everything or just the key points.

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Specific is better. Dates, what was actually said to you, whether you received written warnings, what the stated reason for termination was. The more concrete detail the better. Vague statements don't help you as much.

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This thread has been genuinely useful. I feel a lot less like this is a lost cause than I did a few days ago.

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Misconduct disqualification isn't forever either, which most people don't know. If you get denied because TWC found misconduct you can clear it by getting a new job, working it for a bit - specifically earning six times your weekly benefit amount or working at least thirty hours a week for six weeks - then losing that job through no fault of your own. At that point the disqualification from the first firing goes away.

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wait so the disqualification resets if you work somewhere else and get laid off? that's wild I had no idea that was an option

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Exactly. You'd be filing a new claim at that point with the new job in your work history. The old misconduct disqualification would no longer apply.

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This is worth knowing even if the first claim goes fine. Good information to have in your back pocket.

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The ID.me verification step tripped me up after I filed. TWC sent me a notice to verify my identity and I didn't realize I had to actually complete it online through ID.me - selecting the right option on that page. If you get one of those notices, don't ignore it. Delay or missing it can hold up or deny your benefits.

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I did get something about identity verification. Completed it same day I saw the notice. Good to know that was the right call.

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Fast on that one is always better. No specific deadline is listed for ID.me but anything that slows down your claim is worth resolving quickly.

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The ReliaCard debit card situation is worth knowing upfront - when your first payment processes, the card gets mailed out within ten business days. After that, payments from each approved request hit within about two business days. If you want direct deposit instead you can set that up in UBS before the first payment.

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Direct deposit is way faster in my experience. Set that up early if you can.

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Agreed. The ReliaCard is fine but setting up direct deposit right away just removes one variable from an already stressful process.

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My sister used claimyr.com when she was dealing with a confusing adjudication situation after her firing. The agent she reached told her the specific issue holding up her claim and what to do next. She had been waiting weeks not knowing why nothing was moving.

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Adjudication delays without any explanation are the worst part of this whole process. Good to know there's a way to actually get answers.

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She said the agent was pretty direct about what the holdup was. It was a simple documentation thing that she could address. Knowing that immediately was way better than just watching her status screen and guessing.

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Random question but does it matter what industry you were in for the work search activities? Like do your applications have to be in the same field you were laid off from?

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No industry restriction on work search. You have to be able and available for full-time work, and after the first eight weeks you're expected to accept suitable work paying at least 75 percent of your normal wage. But the activities themselves aren't limited to your old field.

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oh that's good to know I was worried I'd have to stay in the same sector

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The 90 percent threshold applies in the first eight weeks - meaning suitable work at 90 percent of your normal pay. After eight weeks it drops to 75 percent. So your acceptable wage range actually widens over time.

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Chiming in because I see people mix these terms up a lot - adjudication is not the same as an appeal. Adjudication is just TWC reviewing your claim to decide if you're eligible in the first place. An appeal is what you file if you get a determination you disagree with. They're two completely different stages.

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I definitely had those two confused before this thread. Adjudication is the initial review, appeal is if you fight the outcome. Got it.

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Exactly. And they have completely different timelines and processes. Knowing which stage you're in matters a lot for what your next step should be.

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The number of people who think they're in an appeal when they're just in normal adjudication is surprisingly high. Worth clarifying early.

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Also worth knowing - UBS and WorkInTexas.com use the same login credentials. Same User ID and password. If you're having trouble with one site check the other - sometimes password resets on one affect the other. And every time you log into UBS there's a one-time code sent to you, so have your phone or email ready.

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That's actually useful - I was going to create a separate account for WorkInTexas.com but it sounds like I shouldn't do that.

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Definitely don't create a separate one. Same credentials across both. Creating a second account causes headaches that take forever to untangle with TWC.

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Something about the tax side of this worth flagging - unemployment benefits in Texas are taxable federal income. You can opt into having 10 percent withheld automatically, which makes tax time less painful. That option is in UBS under IRS tax info. Texas doesn't have a state income tax so you only have to worry about the federal side.

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The voluntary withholding option saved me from a surprise tax bill. Definitely set it up from the start rather than dealing with it later.

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Agreed. Even if the weekly amount feels tight, the 10 percent withholding is worth it rather than owing a lump sum in April.

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Used claimyr.com last month because my claim had been in adjudication forever after my termination and I had no idea what was happening. The agent I reached explained there was an issue with how my employer had responded to TWC's employer notice. Had no idea that was even a thing that could cause a holdup. Got it sorted out within a week of that call.

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How long had your claim been sitting before you used it? Mine's been about ten days and I'm already getting nervous.

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Mine was stuck for almost five weeks. Ten days is probably still within normal adjudication range but if you hit three weeks with no movement and no explanation letter, that's when I'd start looking for a way to reach someone.

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Five weeks is brutal. Glad you got it figured out. The employer response issue causing delays is more common than people realize.

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