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Salim Nasir

Can you be denied unemployment if you are fired? Texas TWC explained this to me

Got terminated from my logistics coordinator job two weeks ago and I'm honestly confused about whether I even have a shot at getting benefits. My manager said I was fired for 'performance issues' but honestly the expectations kept shifting every quarter and I never received any formal write-ups. I filed my claim last Sunday through UBS and now I'm just sitting here wondering if TWC is going to deny me outright because I was fired. From what I can tell online, being fired doesn't automatically mean you're disqualified — it seems like it depends on WHY you were fired? But I can't find a clear answer. Has anyone been fired and still gotten approved? What actually determines whether Texas TWC pays you or not when your employer is the one who ended it?

Week three of my own claim and I used Claimyr to finally get a live agent on the phone about my adjudication hold. You can check it out at claimyr.com and there's a demo video at https://youtu.be/V-IMvH88P1U that shows how it works — basically it holds your place in the queue and rings you when someone picks up. The agent told me my claim was flagged because my former employer contested the separation. That's the kind of info you just can't get from staring at UBS all day.

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My claim just moved to adjudication status this morning and I'm panicking a little. Did your agent say anything about how TWC weighs what the employer says versus what you say?

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My adjudication dragged on for five weeks before I finally got a determination letter. Getting a straight answer from an actual agent made a huge difference for me too, I'll look into that service.

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Four weeks into waiting and my situation sounds identical — employer contested, claim stuck. Going to try claimyr.com tomorrow morning.

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The fired-versus-quit distinction matters a lot to Texas TWC, but it's not the only thing. What TWC really cares about is whether what got you fired counts as misconduct on their definition. Things like breaking company policy on purpose, breaking a law, seriously neglecting your job duties when you were fully capable of doing them right — that's the kind of thing that can get you disqualified even when the employer pulled the trigger. A manager saying 'performance issues' without documentation is a whole different story, though.

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No write-ups, no formal corrective action plan, nothing in writing at all. Would TWC expect my employer to show that stuff, or is it just whoever tells a more convincing story?

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Documentation absolutely matters. My former employer claimed misconduct in their response to TWC but couldn't produce a single warning or write-up. Got approved.

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Shifting performance targets with no documentation sounds like a layoff dressed up as a firing to me. TWC sees that pattern a lot apparently.

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just bc they called it performance doesnt mean twc will see it that way, twc makes their own call

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Both sides get to tell their version — that's how TWC's process works. They mail the former employer a notice right after you apply, and the employer has two weeks to respond with their explanation. Then TWC sorts through what both of you said and mails you a determination. Figure on about four weeks from when you applied before you hear anything.

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So the employer might actually push back and argue misconduct even if there were no write-ups? That's what I'm worried about.

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Fourteen days is the employer response window, yes. And employers don't always respond, which can work in your favor.

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my old company fought my claim and TWC still approved me. they just said my employer didnt provide enough to show actual misconduct

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Approval number in hand after a firing — here's what actually happened on my claim. My employer wrote 'terminated for performance' in their response, but TWC's determination letter said that wasn't specific enough to meet the misconduct standard. The way TWC looks at it, being bad at your job when you're genuinely trying isn't the same as deliberately doing something wrong or breaking a rule. Those are very different things in TWC's eyes.

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That's genuinely reassuring. My situation is basically the same — no specific policy violation, just vague 'not meeting expectations' language from management.

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The determination letter wording on mine was similar. They need something concrete from the employer, not just 'we weren't happy with their work.

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Got denied at first on a firing and appealed. The appeal hearing was just a phone call with a Hearing Officer and I got to explain exactly what happened. Ended up getting approved after that.

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Keep requesting your payments every two weeks no matter what — people miss this all the time. Even while everything is in adjudication and you have zero idea if you'll be approved, you still have to submit those payment requests on the regular schedule TWC gave you. Miss one and you might not get paid for that week even if you're eventually approved. The schedule date was on the mailing you got after you applied.

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I did submit my first payment request already, right on the date they gave me. But I wasn't sure if I should keep going while adjudication is still open — glad I asked.

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Fifth week of adjudication here and I've kept every payment request on schedule. Really important point, don't skip them thinking it doesn't matter yet.

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The payment request and the adjudication process run completely separately. Adjudication is TWC figuring out if you're eligible; payment requests are you keeping your weeks preserved for whenever that decision comes through.

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FIRED doesn't automatically equal DENIED and I wish someone had told me that before I spent a week convinced I had no case. TWC denied me first, I appealed, and at the telephone hearing with the Hearing Officer I was able to explain the full context. No formal discipline on file, shifting job descriptions, verbal feedback only — the Hearing Officer approved my claim. The whole appeal is just a phone call, no lawyer needed, and you have 14 calendar days from the date on your determination letter to file it.

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Fourteen days from the date it was mailed, not the date I receive it — that's important to know. Did you file the appeal through UBS online?

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Filed mine right through UBS under the Submit An Appeal section. Easier than I expected honestly.

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Appeal Tribunal hearing packet usually arrives five to ten days before your hearing date, and they said to register your phone number 15 to 60 minutes before the call starts.

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didnt know you could appeal a firing denial, thought once they said no that was it

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My termination letter literally said 'at-will employment, no cause required' and I was still worried sick about my claim. Turns out at-will just means they don't owe you a reason for firing — it doesn't tell TWC anything about whether misconduct happened. TWC runs their own analysis regardless of what your termination paperwork says.

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Mine just said 'your position is being eliminated effective immediately' which is confusing because that sounds like a layoff but HR called it a termination. Not sure how TWC will read that.

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Position elimination sounds like a layoff, honestly. If that's what actually happened, the misconduct question might not even come up.

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TWC looks at the actual reason for separation, not just what the paperwork says. If the work dried up, that reads differently than a firing for cause.

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WorkInTexas.com registration and your work search activities have to start the week after you apply. This trips a lot of people up — they think they can wait until they're approved. Each week you need to do the number of work search activities your county requires, TWC mails you a letter with your specific number. Keep a log of every application and contact because TWC can ask to see it at any time.

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Already registered on WorkInTexas.com. My county requires three activities per week according to the letter I got. Logging everything in a spreadsheet.

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Harris County requires five activities a week, found that out the hard way when I had only done three one week. Keep those logs detailed.

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The work search log requirement is real — a friend had their benefits paused because they couldn't produce their log when TWC asked. Keep records of every application, the company name, position, date, and how you applied.

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Something that confused me early on: reporting gross earnings for any work you do during weeks you're claiming, not just jobs you got through the official search. Even gig work, side jobs, anything like that — it goes on your payment request for the week you did the work, using your gross pay rounded down to whole dollars. You earn up to 25% of your weekly benefit amount with no reduction, above that your payment starts dropping.

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I've been doing some freelance design work on the side. So I report net profit on that since I'm self-employed, right?

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Self-employed work is net profit, yes. Everything else is gross earnings. Report it for the week the work was performed, not when you actually get paid.

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The 25% rule catches people off guard. If your weekly benefit is say $500, you can earn $125 before it starts cutting into your payment. Above $125, every dollar over that reduces your payment by a dollar.

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Letter from TWC in hand saying my claim was approved after a firing — the employer called it misconduct but couldn't back it up with specifics. What finally clicked for me: TWC's misconduct definition is pretty narrow. It's really about intentional wrongdoing or deliberate failure to do your job, not just being imperfect at it. Vague performance complaints without documented incidents don't usually rise to that level.

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Reading this thread is genuinely making me feel more hopeful. The 'performance issues' reason my employer used was completely undocumented.

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Undocumented performance complaints are very hard for employers to convert into a misconduct finding at TWC. Your situation sounds defensible.

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Even if TWC initially denies you, the appeal process exists for exactly this kind of case. Don't treat a denial as the final word.

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Adjudication just wrapped on mine last week after six weeks. The determination came by mail and also showed up in UBS. While you're waiting, check UBS once a day — TWC updates overnight so you'll see changes the next morning. Don't burn yourself out refreshing it every hour, nothing moves in real time.

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Been checking UBS obsessively, appreciate the reminder to slow down. Did your status page give any hints before the actual determination arrived?

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Not really — mine just said adjudication in progress right up until it suddenly showed a determination. No intermediate updates that told me anything useful.

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Tele-Serv at 800-558-8321 is another way to check status without navigating the whole UBS login process, though it won't tell you much more than the portal.

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My old supervisor tried to get me denied by calling what happened a policy violation. I had emails showing management had approved the same approach I used before and it was fine then. Saved every email, every Slack message, anything that showed context. TWC's process gave me space to submit my side and the documentation really helped. Gather whatever you have.

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I have text messages from my manager that contradict the 'you weren't meeting expectations' story. Sounds like I should screenshot and save all of that.

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Screenshots, emails, performance reviews, anything from the job. You can explain all of it if your claim goes to an appeal hearing.

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Even if you don't end up needing it for adjudication, having the documentation ready for a potential appeal is worth the effort now while it's fresh.

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thought once you get fired thats just it for unemployment, glad to know its not automatic. my cousin got approved after a firing last year and i never really understood how

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That's a really common assumption and it keeps a lot of people from even applying. The firing itself doesn't decide it — what matters is the reason behind it and whether TWC classifies that reason as misconduct.

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Worth filing no matter what, honestly. Worst case TWC says no and you have 14 days to appeal. Best case you're approved from the start.

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Determination letter arrived for me six weeks after I filed. While I waited, I kept all my payment requests submitted and logged every single work search activity. When the approval came it covered all the weeks I had properly requested — but only those weeks. Missing even one payment request period means that week is just gone.

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Every week I miss a payment request is a week I could lose even if I'm approved. Got it. Setting calendar reminders for every filing window.

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Sunday through Wednesday is the regular filing window each week. If you miss that, you have Thursday through Saturday of the same week as a backup. After Saturday it's gone.

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The two-week payment request cycle trips people up sometimes — you request payments covering two weeks at once, not separately for each week. The UBS system walks you through each week individually within that single submission.

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Used claimyr.com last month to get through to TWC about my own fired claim — my employer had checked the misconduct box in their response and I needed to know what documentation TWC wanted from me. The agent explained exactly what was in my file and what the adjudicator still needed. Worth it just to know where things actually stood instead of guessing.

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That's exactly what I want — to know what's actually in my file and what the adjudicator is looking at. I've been flying completely blind.

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Getting that visibility into your own claim status is the part that matters most while you're in adjudication limbo. Worth knowing what documentation they're waiting on before it's too late to provide it.

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Base period wages and the weekly benefit amount calculation — this usually surprises people who haven't dealt with unemployment before. Your weekly benefit amount comes from your highest earning quarter during the base period, divided by 25. The base period is roughly the first four of the last five complete calendar quarters before you filed. For a claim filed now in late 2026, that covers July 2025 through June 2026.

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My highest quarter was probably Q1 of this year when I picked up extra project work. Good to know that quarter would likely factor in.

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The maximum weekly benefit amount is $619 right now for claims filed after October 4, 2026. Even if your highest quarter math comes out higher than that, $619 is the ceiling.

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And the total you can collect is capped at either 26 times your weekly amount or 27% of all your base period wages, whichever comes out lower. So higher earners sometimes hit the percentage cap before the week cap.

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Waiting week is something nobody explains well up front. TWC holds your very first payable week — doesn't pay it out right away. You get it after you've been paid at least twice your weekly benefit amount AND you either return to full-time work or use up all your benefits. If you go back to full-time work, you have to actually request that waiting week through UBS or Tele-Serv, it doesn't just show up automatically.

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So that first week just sits there until one of those two things happens? Both conditions have to be met?

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Both conditions together, yes. Getting paid twice your weekly amount alone isn't enough, and returning to work alone isn't enough either. You need both, and then you request it.

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This confused me too at first — I thought the waiting week was just permanently lost. It's not, it's held.

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Had a coworker who went back to work and forgot to request the waiting week. Had to call TWC to sort it out. Set a reminder for yourself when you do return to work.

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Benefit year runs 52 weeks from the Sunday of the week you applied. That's your window. If you don't use all your maximum benefit amount within that year, the unused portion doesn't carry over. Texas doesn't have extended benefits active right now either — that only kicks in when the state unemployment rate clears 6.5%, and it's not there currently.

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So if my claim gets approved, I should be actively job searching and accepting suitable work within my benefit year window rather than dragging things out?

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Exactly. Suitable work in the first eight weeks means jobs paying at least 90% of what you normally made. After eight weeks that threshold drops to 75%. You have to be genuinely able and available for full-time work every week you claim.

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And 'available' means actually available — if something is preventing you from accepting full-time work in a given week, that affects your eligibility for that week.

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My determination letter came with a confusing section about 'chargeback to base period employers' and I spent an hour thinking it was something I had to do. It's just TWC notifying you that your former employer's tax account gets charged for the benefits paid out. Not your problem, nothing you need to act on.

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I would absolutely have panicked about that section too. Good heads up.

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my employer actually called me after getting that notice, asking me to withdraw my claim. you don't have to do anything they ask, that's between them and TWC

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An employer asking you to withdraw your claim is surprisingly common. You have every right to let your claim proceed. Withdrawing it doesn't help you at all.

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Claimyr got me through to a live agent when I was three weeks into adjudication and completely in the dark. I needed to verify whether my identity check through ID.me had actually registered on their end because I'd done it but my UBS account still looked weird. Agent confirmed it was in the system and cleared up which documents the adjudicator was reviewing. That peace of mind was worth a lot.

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The ID.me verification step tripped me up too — I completed it but wasn't sure if UBS had actually updated. Good to know an agent can confirm that.

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ID.me verification shows up in your UBS account once it's processed but it's not always instant. If your status still looks off after a day or two, following up with an agent makes sense.

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ok real talk, can they fire you for literally anything and then claim misconduct just to mess up your unemployment? seems like employers hold all the cards here

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TWC makes the call independently — the employer labeling it misconduct doesn't make it misconduct. They have to actually describe what happened, and TWC evaluates that description against their own definition. A lot of employers say misconduct and then can't support it when TWC asks for specifics.

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Texas is at-will employment state so yes, they can fire you for almost any reason. But what they can fire you for and what counts as misconduct for unemployment purposes are genuinely different standards. Lots of legal firings don't qualify as misconduct under TWC's definition.

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Both you and the employer get to tell your side. If the employer claims misconduct but you have context showing it wasn't intentional or that expectations weren't communicated, TWC weighs all of that.

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