Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


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Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Oliver Wagner

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I had the same issue last month! It's so frustrating. What worked for me was using a different browser. Try Chrome if you're using Firefox, or vice versa. Also, make sure your browser is up to date.

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Amina Sow

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Thanks for the tip! I'll give that a shot. Did you end up getting everything submitted on time?

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Oliver Wagner

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Yeah, I managed to get it in just under the wire. It was stressful af tho. Good luck!

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Zara Rashid

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As an authoritative comment on your situation, it is understandable to feel frustrated with technical issues, especially under tight deadlines. While clearing your cache or using a different browser can solve minor issues, systemic issues may require alternative approaches. Claimyr, as mentioned, indeed offers a viable solution for those struggling to get in touch with live agents, though it comes at a cost. It's successful for many, yet not a universal fix due to its financial aspect. Contacting your local representatives and visiting the unemployment office in person are commendable routes, often leading to direct assistance. However, these also demand time and patience. Checking social media for updates is a proactive approach, as agencies might post real-time information there. Ultimately, exhausting all these methods increases your chances of a successful claim. Consider balancing these options according to your convenience and urgency, but do not hesitate to utilize every resource at your disposal.

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Demi Hall

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Anyone else feel like they need a degree in bureaucracy just to navigate this system? πŸŽ“πŸ€¦β€β™‚οΈ

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Kara Yoshida

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For real. I've learned more about phone systems in the last month than I ever wanted to know.

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Philip Cowan

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It might be worth looking into resources or guides online that can help demystify the process.

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Gemma Andrews

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Unpopular opinion: maybe we should just camp outside their office until they help us πŸ•οΈ Who's with me?

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Mae Bennett

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I mean... at this point I'm desperate enough to consider it πŸ€·β€β™‚οΈ

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Might not be the most practical solution, but it sure would make a statement!

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Ethan Moore

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Here's a detailed breakdown of what worked for me after 2 months of trying: 1. Call exactly at 8:00:00 AM when they open 2. If you get the "too many callers" message, hang up and immediately redial 3. Repeat step 2 for about 30-45 minutes (I know, it sucks) 4. If you get through, DO NOT press any buttons. Wait for a human. 5. Be super nice to the person who answers. They're dealing with angry people all day. 6. Have all your info ready: claim number, dates, any letters you've received, etc. It's a pain, but this method eventually got me through. Good luck!

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Carmen Vega

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30-45 minutes of redialing? ain't nobody got time for that 😩

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Ethan Moore

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I know it sounds crazy, but when you're desperate enough, you'll try anything. Trust me, I've been there.

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Guys, I'm telling you, EMAIL is the way to go. I know it sounds old school, but I sent a detailed email explaining my situation and got a response within 48 hours. Try [unemployment_office_email@state.gov](mailto:unemployment_office_email@state.gov) (replace with your state's actual email). Worth a shot!

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I was shocked too! Maybe I just got lucky, but it's worth trying if you're stuck.

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Sofia Ramirez

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Emailing could definitely be worth a try. Just be sure to include all the details they might need to avoid any back-and-forth.

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Have you tried calling right when they open? I've heard that's the best time to get through.

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Same. I set an alarm for 7:55am and still couldn't get through. It's like playing the lottery.

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Javier Torres

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It's worth trying different days too. I found mid-week was somewhat easier to get through.

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Freya Thomsen

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I'm so sorry you're dealing with this. The system is totally overwhelmed rn. Have you considered reaching out to a local news station? Sometimes public pressure can help move things along.

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Omar Fawaz

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That's a bold move, but media attention can sometimes expedite things. Worth considering.

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In addition to the previous suggestions, using tools like Claimyr can indeed be beneficial if you're willing to spend some money for quicker access to TWC representatives. Claimyr has helped many people get through the long wait times. However, it's important to be cautious and ensure you're using reputable services, as there could be potential scams out there. Consider reading reviews and getting feedback from others who have used the service. Remember to also explore all free alternatives first, as public resources should ideally provide the support needed without extra costs. Persistence, documentation, and using multiple channels of communication like online accounts and social media can also increase your chances of a quicker resolution.

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lol good luck. i've been waiting 6 months for mine. TWC is a joke 🀑

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Zoe Stavros

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That's rough. Hope you get it resolved soon.

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Zara Ahmed

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Listen up, I've been through this rodeo before and I've got some tips for ya: 1. Don't panic! Missed calls happen all the time. 2. Call them back immediately. Like, stop reading this and call NOW. 3. If you can't get through, keep trying. Be persistent. 4. Document everything. Write down when you called, who you spoke to, what was said. 5. Check your online account for any updates or messages. 6. If all else fails, reach out to your local representative's office. They can sometimes help push things through. Remember, you're not alone in this. The system is overwhelmed, but keep fighting for what you deserve!

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StarStrider

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This is solid advice. I'd add: make sure your voicemail isn't full and your phone can accept calls from unknown numbers. You'd be surprised how many people miss calls cuz of that!

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Luca Esposito

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Also, keep an eye on emails and any other forms of communication that they might use to reach you.

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Diego Rojas

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I feel ya, OP. The unemployment system is a total mess rn. I missed a call too and it took me WEEKS to get through to someone again. My advice? Start calling first thing in the morning when they open. Keep hitting redial like your life depends on it (cuz let's be real, it kinda does πŸ˜…).

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Diego Rojas

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Yep, I tried everything. Auto-dialers, calling right at opening, even tried faxing them (lol remember faxes?). Nothing worked until I finally got lucky one morning.

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It sounds like such a stressful process. Isn't there a better way to manage these callbacks?

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Luca Bianchi

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Claimyr sounds like a viable option if you're at the end of your rope, but remember, it's a paid service. While it can save time and frustration, it's important to weigh the cost against your current financial situation. For those needing immediate help, it could be worth it, but others might prefer exhaust other free methods first. Additionally, it's crucial to keep advocating for systemic improvements in how these services are delivered. If people feel the need to pay to navigate public services, it points to a larger failing in the system that needs addressing.

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Absolutely, let's push for better systems overall while using tools like Claimyr as a temporary fix.

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Yara Sayegh

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Anyone else feel like we're living in a dystopian novel? Fighting to get basic support during a global crisis. What a time to be alive. πŸ™ƒ

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Paolo Longo

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Wait till you hear about the murder hornets arc of 2020 πŸ’€

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CosmicCowboy

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It's surreal, but we have to keep pushing for improvements.

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Kai Rivera

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Have you tried contacting them through social media? Sometimes their Twitter support is more responsive than phone.

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Anna Stewart

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That's a great suggestion! I've found that companies are more likely to respond on social media because it's public.

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Anna Stewart

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am i the only 1 who thinks its crazy we still use PINs in 2023? like cmon TWC get with the times πŸ€¦β€β™‚οΈ

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Ikr? My bank uses fingerprint recognition but TWC is stuck in the 90s πŸ˜‚

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Lara Woods

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While I agree, some systems stick to PINs because they're simple and don't require additional technology investments.

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Oliver Schulz

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Quick question for those who've done this before - how far back were you able to backdate? Is there a limit?

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Javier Cruz

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I think it depends on your state. Where I am, they let me backdate to when COVID first hit, but that might have been a special case.

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Emma Wilson

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Check with your state's guidelines. It varies greatly.

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Miguel Ramos

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Hey OP, make sure you have a good reason for backdating. They won't just do it because you forgot to file or something. Common reasons they accept are: - You were too sick to file - You didn't know you were eligible - There was a system error that prevented you from filing Hope this helps!

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Zoe Stavros

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This is useful, thank you! I'll make sure to have a valid reason ready.

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Pro tip: if you get through to someone and they can't help, don't hang up! Ask to be transferred to a tier 2 specialist. They have more authority to fix account issues.

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Yara Campbell

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That's great advice. Sometimes you need to just keep pushing to find someone with the ability to really help.

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Haley Bennett

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Hey OP, make sure you're checking your mail too. Sometimes they send important notices about account issues through snail mail (because apparently it's still 1995 πŸ™„

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Yeah, definitely don't neglect checking your physical mail. You never know what might come through that way.

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