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Ask the community...

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Jabari-Jo

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I went through this exact same situation about 6 months ago. After my ID.me verification cleared, TWC automatically included all my held weeks in one payment that came about a week later than my normal payment date. The total amount was correct for all the weeks I had missed. One tip - screenshot your payment request history showing all those "held" weeks now, just in case there are any discrepancies later. Also, don't panic if the first payment you see isn't the full amount - sometimes they split it into multiple deposits. Keep checking your TWC correspondence inbox too, they'll send you a breakdown of exactly what weeks were paid. Good luck!

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Connor Murphy

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This is really reassuring to hear from someone who went through the same thing! I definitely will screenshot my payment history right now - that's a smart tip I wouldn't have thought of. And good to know about the possibility of split deposits, I'll make sure not to freak out if the first amount seems off. Thanks for sharing your experience and the practical advice!

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Freya Larsen

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I'm going through this same situation right now! Just finished my ID.me verification last week and still waiting. Reading through all these responses is really helpful - sounds like most people do get their backpay but the timing varies a lot. I'm going to follow the advice about screenshotting my payment history and checking my correspondence inbox regularly. It's frustrating how unclear TWC is about these processes, but at least this community helps fill in the gaps! Hoping we both see our payments soon 🤞

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Sydney Torres

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Yes! I'm so glad I found this thread too. It's crazy how TWC doesn't give clear information about timing for these situations. I'm definitely going to take the screenshot advice right now before I forget. The waiting is the worst part when you're already stressed about money. Fingers crossed we both get good news soon! Keep me posted on how it goes for you 🤞

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Hang in there! I know the waiting is incredibly stressful when you're running low on funds. Based on what others have shared, 4 weeks is still within the normal timeframe, though I totally understand your frustration. Since you mentioned you got the acknowledgment letter, that's good - you're definitely in the system. The key things to focus on now are: 1) Keep requesting payments every two weeks (even though you're not getting paid yet), 2) Document your work search activities thoroughly, and 3) gather any evidence that supports your case about the layoff vs. misconduct. The fact that your employer is claiming misconduct when you were actually laid off due to restructuring should work in your favor. Do you have any emails, documents, or witnesses that can back up your version of events? Having that ready will be important when your hearing gets scheduled. Stay strong - appeals do take time but many people win when they have the facts on their side like you seem to!

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Naila Gordon

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This is really encouraging, thank you! I do have some documentation - there was an email from HR about the department restructuring that happened about a month before I was let go, and I have the termination letter that mentions "position elimination" (though it's confusingly worded). I'm also planning to reach out to a former coworker who was laid off the same day to see if they'd be willing to be a witness. It's reassuring to hear that having the facts on my side matters - I was starting to worry this was all just a formality and they'd side with the employer no matter what.

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Diego Rojas

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I just went through this same situation in January! Filed my appeal on January 15th after being denied for "misconduct" (I was actually terminated during a company downsizing), and my hearing was scheduled exactly 7 weeks later. The waiting is absolutely brutal, especially when you're watching your savings disappear. A few things that helped me: First, like others said, DEFINITELY keep requesting payments every two weeks - I almost made that mistake too but caught it just in time. Second, start organizing your evidence now while you wait. I created a simple folder with my termination letter, any emails about the company changes, and contact info for potential witnesses. The good news is that employers often don't show up to hearings or don't prepare well. In my case, my former employer's HR rep couldn't provide any specific examples of the "misconduct" they claimed, while I had clear documentation of the department closure. The hearing was only about 45 minutes and I won. One tip: when your hearing gets scheduled, they usually give you the option of phone or video. I chose phone because I was less nervous that way, but either works. The judges are actually pretty fair and will ask you direct questions about what happened. Hang in there - 4 weeks feels like forever but you're still in the normal timeframe. Keep documenting everything and stay hopeful!

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Lindsey Fry

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This is so helpful to hear from someone who just went through the exact same situation! It's reassuring that the judges are fair and actually listen to the evidence. I'm definitely going to start organizing my documentation better - I have everything scattered across different folders right now. The tip about phone vs video is good too, I hadn't thought about that choice but phone does seem less stressful. Did you have to do anything special to prepare your witnesses, or was having their contact info enough? And thanks for the encouragement - it really helps to know that employers often don't show up prepared. I keep imagining them having this perfect case against me, but you're right that they probably can't back up vague misconduct claims.

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TWC denied medical-related separation - appeal hearing affirmed prior ruling despite employer contradictions

I'm at my wit's end with this TWC appeal process. I was initially denied benefits because TWC determined I 'voluntarily quit due to health concerns' but that's completely misrepresenting what happened.\n\nBasically, I had a serious eye infection that required surgery (had to remove a cyst). The day I left work, I was experiencing complications - literally could feel blood on my face from the surgical site. My manager knew about my condition and upcoming follow-up surgery. When I said I needed to leave due to medical issues, they immediately cut off my email access that SAME DAY.\n\nTo me, cutting off access = termination. The owner even asked for his key back and reminded me about my NDA in writing. How is that not being fired?\n\nAt my appeal hearing, the employer completely changed their story! First they claimed I quit, then when questioned by the hearing officer, they switched to saying I 'abandoned my job' by not showing up the next day. How could I show up when they'd already cut my access?\n\nThe hearing officer even directly asked my employer if they had reason to think I would be fired, and they said no - contradicting their own actions of cutting access immediately.\n\nThe strangest part? The day after my hearing, my TWC portal just says 'affirm prior ruling' with zero explanation. All the evidence points to wrongful termination, not quitting.\n\nThe employer even falsified a write-up to please a client (which they denied during the hearing). I have recordings of conversations and emails proving my side.\n\nDoes anyone know an employment attorney in DFW who handles TWC appeals? Can I request a new hearing based on the employer's contradictions? I'm really struggling financially and this denial feels completely unjust.

Wow, reading through all this has me fired up on your behalf! The employer's story changing mid-hearing from "quit" to "job abandonment" is absolutely ridiculous - how does a hearing officer not catch that as a major red flag?? Your timeline is crystal clear: you had a legitimate medical emergency (bleeding from surgical site), told them you needed to leave for medical reasons, and they IMMEDIATELY cut your access and demanded company property back. That's textbook termination, not quitting! I've been through the TWC appeals process twice and the Commission Appeal is definitely your best shot. They tend to be more thorough than the initial hearing officers. Make sure you emphasize in your appeal that the employer's contradictory testimony shows they're not being truthful about the circumstances. The fact that you have recordings, emails about the NDA/keys, and proof of access revocation puts you in a much stronger position than most people. Don't let this employer get away with changing their story just to avoid paying unemployment benefits. Fight this all the way - you've got the evidence to win!

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I completely agree - this case has so many red flags it's infuriating! The immediate access revocation is the smoking gun here. What employer cuts off email access for someone who "voluntarily quit"? That's literally standard termination procedure. @1d7e1b2e59d8 you're absolutely right about fighting this all the way. Paolo, I've seen cases where the Commission has specifically called out employers for changing their testimony during hearings. The fact that they went from "quit" to "job abandonment" shows they're scrambling to find ANY reason to deny benefits. One thing I'd add - when you file your Commission Appeal, specifically request that they review the hearing transcript for the employer's contradictory statements. Sometimes hearing officers miss these things in real time, but the Commission reviewers catch them when reading the full transcript. Your medical documentation combined with their immediate termination actions (access cut, keys requested, NDA mentioned) creates an ironclad timeline. This employer is going to have a very hard time explaining why they took immediate termination steps if you supposedly "quit." Keep pushing forward!

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Ava Harris

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This whole situation is absolutely maddening! I've been following TWC cases for years and what you're describing - the employer changing their story mid-hearing from "quit" to "job abandonment" - should have been a huge red flag to the hearing officer. The timeline you've laid out is textbook wrongful termination disguised as voluntary separation. You left for a legitimate medical emergency (bleeding from your surgical site!), and they IMMEDIATELY revoked your email access and demanded company property back. No employer does that for someone who "voluntarily quit" - that's standard termination protocol. I really hope you file that Commission Appeal within the 14-day window. The Commission reviewers are typically more thorough than the initial hearing officers and they specifically look for inconsistencies in employer testimony. Make sure to emphasize how the employer's story completely changed during the hearing - that's going to be a major credibility issue for them. Your evidence sounds rock solid - the emails about keys/NDA, proof of immediate access revocation, medical documentation, and especially that recording. The Commission needs to see this case because it's exactly the type of situation where an employer is trying to manipulate the system to avoid paying rightful benefits. Don't give up - you've got a strong case and the documentation to back it up!

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Omar Fawaz

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This is exactly what I needed to hear! You're absolutely right about the timeline being textbook wrongful termination. I keep going back to that moment when they cut my email access - like you said, what employer does that for someone who "quit"? It was clearly retaliation for my medical emergency. @618db9ad3f82 your point about the Commission reviewers being more thorough gives me hope. The hearing officer seemed to rush through everything and completely missed how my employer contradicted themselves right there in real time. Going from "quit" to "job abandonment" in the same hearing should have been a massive credibility red flag. I'm definitely filing the Commission Appeal this week. Reading all these responses has really helped me organize my thoughts and evidence. The fact that multiple people here are seeing the same obvious issues with my case makes me feel like I'm not crazy for thinking this decision was completely wrong. Thank you for the encouragement - I was honestly starting to doubt myself after that "affirm prior ruling" with zero explanation. Time to fight back with everything I've got!

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Thanks everyone for all this helpful information! I'm feeling a bit more prepared now. I'll wait until the 18th to file, but I'll start getting all my documentation together. And I'll make sure to request payments even while waiting for approval, and to set up direct deposit. Fingers crossed everything goes smoothly!

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Ellie Simpson

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Good luck! Just remember to stay on top of your work search activities (minimum 3 per week) and document everything. It sounds like you're already being proactive with job applications, which is excellent.

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Just wanted to add - keep copies of EVERYTHING. Print out your layoff notice, save screenshots of your TWC application confirmation, and keep records of all your work search activities. I learned this the hard way when TWC asked me to provide documentation months later and I had to scramble to find everything. Also, if you get any correspondence from TWC (letters, emails, etc.), respond quickly. They have strict deadlines and missing one can really mess up your claim. You sound like you're being smart about preparing ahead of time!

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Chloe Wilson

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That's such good advice about keeping copies of everything! I hadn't thought about printing the layoff notice but that makes total sense. I'm definitely going to create a folder (both physical and digital) to keep all the TWC paperwork organized. The part about responding quickly to correspondence is really important too - I can see how easy it would be to miss a deadline if you're not paying close attention. Thanks for sharing what you learned from your experience!

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Yes, TWC has a really helpful guide on their website under "Reporting Work and Earnings" that breaks down exactly how to calculate gross earnings for each payment request period. It includes examples for different scenarios like varying hours, tips, commissions, etc. The key thing to remember is that you report earnings based on the Sunday-Saturday weeks that TWC uses for payment requests, regardless of your employer's pay schedule. So if you work Monday-Wednesday one week and Thursday-Friday the next week, you'd split those earnings between two different payment requests based on which TWC week they fall into. I also found it helpful to set up a simple system: every Sunday I review the previous week's hours and calculate my gross pay for that exact 7-day period. Then when I do my payment request, I just reference my weekly notes. It takes like 5 minutes but saves so much stress later. You're being really smart about wanting to get this right from the start. The people who run into trouble are usually the ones who either don't report at all or just guess at their earnings instead of calculating carefully.

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Sean O'Connor

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This is incredibly helpful - thank you for laying out such a clear system! I had no idea about the Sunday-Saturday week structure that TWC uses vs. my employer's pay schedule. That could have definitely caused confusion for me down the line. I'm going to check out that "Reporting Work and Earnings" guide on the TWC website right away and set up the weekly tracking system you described. It sounds like taking just a few minutes each Sunday to calculate the previous week's gross earnings will save me from potential headaches months from now. I really appreciate you sharing your practical experience - it's exactly the kind of real-world advice I needed to feel confident about doing this correctly!

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Isaac Wright

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I've been through this exact situation and want to share what helped me avoid any issues. The most important thing is understanding that TWC uses a Sunday-to-Saturday week for reporting, which might not match your employer's pay schedule. Here's my simple system that's worked perfectly for 8 months now: 1. Every Sunday, I calculate the gross earnings for the previous 7 days (Sun-Sat) 2. I keep a small notebook with daily hours and a running total for each TWC week 3. When doing payment requests, I use ONLY the earnings from that specific reporting period 4. I screenshot every payment request confirmation and save pay stubs The key insight is that TWC's quarterly cross-check looks for discrepancies between what you reported and what your employer reported for the same time periods. As long as these match, you're golden. One thing that tripped me up initially: if you work Monday-Wednesday in one TWC week and Thursday-Friday in the next TWC week, you need to split those earnings between two separate payment requests based on when the work was actually performed, not when you got paid. Keep doing what you're doing by reporting accurately, and definitely start that documentation system now. You'll sleep much better knowing everything is properly tracked!

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