TWC Unemployment: Claim stopped after missing 3 weeks - How to restart and reach a rep?

I found a way to solve unemployment claim restart issues, watch this: https://www.youtube.com/watch?v=IYTDiwajZuE

As someone who used to work for the unemployment office (quit cuz it was a nightmare), here's what you need to know: 1. Yes, you can usually restart a claim even if you missed weeks. It's called "reopening" a claim. 2. You'll probably need to explain why you missed those weeks. Have a good reason ready. 3. They might make you refile depending on how long it's been. Be prepared for that possibility. 4. When you do get through, ask about retroactive certification for the missed weeks. Sometimes they'll let you do it. 5. Be patient with the rep you talk to. We're overwhelmed and understaffed. Good luck!

Sending positive vibes your way, OP! Don't give up. You got this! 💪✨

Have you tried calling right when they open? I heard thats the best time to get through. Also, try different days of the week. Mondays are usually the worst.

guys. i just had a crazy idea. what if we all agreed on a specific time to STOP calling. like give their system a break. maybe then we could all get through easier? 🤔

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U

Has anyone tried faxing? I know it sounds ancient, but I heard some people have had success getting attention that way.

guys i think i found a cheat code. if you press 0 repeatedly during the automated message sometimes it kicks you to a human. worked for me once!

Plot twist: what if there are no actual humans working at EDD and it's all just an elaborate AI system designed to frustrate us? 🤖👽

Ugh, I feel your pain. The system is so broken. I was in the same boat last year and it took me WEEKS to get through. Keep trying tho, eventually you'll get lucky!

Bro just give up. The system is rigged against us anyway. Time to join the revolution ✊😤

idk if this will help but I made a flow chart of the phone menu options. Might save you some time if you're gonna keep calling: 1 > 2 > 1 > 4 > 2 > 3 > 1 (for general questions) 1 > 2 > 1 > 4 > 2 > 2 (for payment issues) hope this helps someone!

have u tried the online portal? sometimes u can restart claims there w/o calling

Hey OP, sorry youre dealing with this. Its so frustrating. I had luck emailing my state representative. They have staff that can sometimes intervene and get things moving. Worth a shot!

Unpopular opinion: maybe if we all stop trying to game the system and just follow the rules, things would work better? Just saying...

Claimyr sounds like a viable option if you're at the end of your rope, but remember, it's a paid service. While it can save time and frustration, it's important to weigh the cost against your current financial situation. For those needing immediate help, it could be worth it, but others might prefer exhaust other free methods first. Additionally, it's crucial to keep advocating for systemic improvements in how these services are delivered. If people feel the need to pay to navigate public services, it points to a larger failing in the system that needs addressing.

Anyone else feel like we're living in a dystopian novel? Fighting to get basic support during a global crisis. What a time to be alive. 🙃