That's great news that your payment went through! Thanks for updating everyone - it really helps to know the outcome. This is exactly what most people experience with these routine ID verifications. The system is designed to keep payments flowing while they do their security checks in the background. Hopefully your verification clears soon and you won't have to deal with this again!

I'm dealing with this exact same situation right now! Got my first payment two weeks ago, then boom - another ID verification request in the mail. It's so stressful when you're already struggling financially and then they throw these curveballs at you. Reading through everyone's experiences here is actually really reassuring though. I uploaded my documents yesterday and I'm keeping my fingers crossed that my payment request goes through this week like Sean's did. Has anyone noticed if there are certain things that seem to trigger these double checks? I'm wondering if it's totally random or if there are patterns we should be aware of.

I'm going through almost the exact same situation right now! TWC called me yesterday with similar questions about my separation and availability. Like you, my employer is claiming misconduct but it was really just performance issues after they completely restructured my department. The representative who called me was also pretty nice and said they needed to "verify information" - must be their standard phrase! I've been reading through all these responses and it's really helpful to see the range of experiences. Some people heard back in days, others waited weeks. I'm trying to stay optimistic but also preparing for either outcome. Keep us posted on what happens with your claim - it would be great to hear how things turn out for someone in such a similar situation!

The phone call is actually a really encouraging sign! I went through this exact process about 6 months ago - also had a disputed separation where my employer claimed misconduct but it was really performance-related issues. TWC called me with very similar questions about my separation and work availability. In my case, I got my determination letter 10 days after the phone interview, and they ended up approving my claim. The key thing that helped me was having solid documentation - performance reviews, emails showing the timeline of events, anything that contradicted their "misconduct" claim. Since you mentioned gathering your documentation, you're already on the right track! The fact that they're asking detailed questions rather than just rubber-stamping your employer's version shows they're doing their due diligence. Keep doing those weekly certifications and checking your correspondence inbox daily. Fingers crossed you get good news soon!

Also worth mentioning - since you know your exact end date 2 weeks in advance, use this time to prepare everything you'll need for your claim. Create accounts on WorkInTexas.com and other job boards now so you can start your work search activities immediately after filing. Download the TWC mobile app and bookmark the website. Having everything ready will help you file quickly the day after your contract ends and start your benefit weeks without delay. The preparatory work you do now will make the actual filing process much smoother when the time comes.

One more crucial thing - when you file your claim after your last day, make sure to file it on a Sunday through Friday if possible. TWC processes new claims Monday through Friday, so filing on weekends can delay your initial processing by a few days. Also, file as early in the day as you can - their system sometimes gets overloaded during peak hours (usually evenings) which can cause timeouts or errors. Since you're planning ahead, I'd recommend filing first thing Monday morning after your Friday end date if that's how your contract timing works out. This gives you the best chance of getting into the system quickly without technical issues.

I went through something similar in 2022 - TWC hit me with an overpayment from 2016 that I had no clue about. Here's what worked for me: First, definitely call that overpayment department number someone posted (512-936-3338) but call RIGHT when they open at 8am - that's your best shot at getting through. When you talk to them, use the exact phrase "financial hardship" multiple times and ask for the lowest possible recoupment percentage. Second, I discovered that TWC has an "Overpayment Collections Manual" that outlines their policies - you can request a copy under the Texas Public Information Act. It helped me understand what arguments actually work with them. Third, if you do file an appeal, include a sworn affidavit stating you never received proper notice at your current address. The burden is on them to prove they properly notified you, and "we sent it to your 2011 address" isn't proper notice if you moved and they had no forwarding info. One more thing - document EVERYTHING with dates and names. I kept a log of every call, every person I spoke with, and what they told me. It saved me when different agents gave me conflicting information. Hang in there - it's a frustrating process but you do have options!

This is absolutely outrageous! I can't believe TWC can just blindside people like this after over a decade. The fact that they admitted it wasn't even your fault but are still taking 100% of your benefits is just cruel, especially when you're already struggling with unemployment. I've been following Texas unemployment issues for a while and this seems to be happening more frequently - people getting hit with ancient overpayments when they file new claims. It's like they're using current claims as leverage to collect old debts they couldn't recover before. One thing I haven't seen mentioned yet - if you end up having to go the legal route, you might want to look into whether there are any consumer protection laws that apply here. The lack of proper notice for 14 years while interest kept accumulating seems potentially problematic from a due process standpoint. Also, when you do get through to someone, ask them to put any agreements or payment arrangements in writing and sent to your current address. Don't rely on verbal promises - get everything documented so they can't change the terms on you later. Really hoping you can get this sorted out quickly. Nobody should have to deal with this kind of surprise when they're already going through a tough time financially.

I just went through this exact same process in December and totally understand your anxiety! "Appeal - Pending Resolution" is standard language that shows up after your hearing while the examiner reviews everything. From my experience and what I've seen others report, separation issue appeals typically take 10-15 business days, so you're looking at roughly 2-3 weeks from your Wednesday hearing date. The examiner has to write up their findings of fact and legal conclusions, which takes time especially for misconduct cases. Make sure you keep requesting payments every two weeks even while waiting - this is super important! Also check both your online correspondence inbox AND your physical mailbox daily since the decision can show up in either place first. I know the waiting is torture when rent is due, but hang in there. Most people I've talked to say the hardest part is just the uncertainty of waiting, but once you get that decision letter it moves pretty quickly from there.

I'm in a similar situation - had my separation appeal hearing about 10 days ago and still showing "Appeal - Pending Resolution" with no updates. The waiting is absolutely killing me! What really helped me was setting up a routine to check my correspondence inbox and mailbox at specific times (morning and evening) instead of obsessively checking throughout the day. I also called my local workforce office and they confirmed that separation appeals are taking 10-20 business days right now due to high volume. One thing that gave me some peace of mind was learning that if you win your appeal, TWC will pay out all the back weeks you've been requesting payments for during the waiting period. So definitely keep doing your biweekly requests! I know it's hard but try to stay positive - most people in this community seem to have good outcomes with their appeals, especially when employers can't provide proper documentation of progressive discipline.