UPDATE: The money just landed in my account this morning! So that was about 48 hours after the email. Thanks everyone for your help and keeping me from panicking!

Great to see it worked out for you! This is exactly why I always tell people not to panic until at least day 3. The TWC system can be stressful when you're new to it, but once you go through it a few times you get used to the timing. For future reference, if you ever need to contact TWC and can't get through on the phone, that Claimyr service someone mentioned is legit - saved me hours of frustration when I had an issue with my claim status last year.

Thanks everyone for the advice! I've told him to apply immediately and be honest about why he waited. He's going to try calling TWC tomorrow and explain his situation, then submit his application online. I'll update here if we find out anything that might help others in the same situation.

Your brother-in-law should definitely still apply! I work at a Workforce Solutions office and see this situation fairly regularly. While he likely won't get the full 5 months of backpay due to the good cause requirements, he should still be eligible for benefits going forward. The key is to apply TODAY - every day he waits is another potential benefit week lost forever. When he applies, he'll be asked about the delay and should be honest about his reasoning. Even though "thinking he'd find work quickly" isn't typically considered good cause, stranger things have happened and each case is reviewed individually. At minimum, he'll preserve his eligibility for future weeks while unemployed. Also make sure he has his separation paperwork ready - the exact layoff date will be important for his claim.

this belongs in a social security forum not unemployment lol

I went through this same panic when I first started collecting unemployment last year! It's definitely confusing because you think "benefit = earnings" but that's not how Social Security works. What helped me feel better was logging into my SSA.gov account and seeing that all my previous work credits were still there - unemployment doesn't erase what you've already earned. One thing to keep in mind is that if you do any freelance or gig work while on partial unemployment (which TWC allows up to your weekly benefit amount), THAT income would count toward Social Security if you pay the self-employment taxes on it. So there are still ways to earn credits even while collecting benefits. Good luck with your job search!

I DID take one of their training programs last month for basic accounting and it was actually pretty good! The instructor was knowledgeable and they provided certifications that look decent on a resume. So while you're definitely not required to go, they're not all bad if you actually want to learn something new. Just depends on your situation I guess.

I'm in a similar situation - got laid off from my manufacturing job 3 weeks ago and already had two of these "training opportunity" calls. The first specialist was pretty aggressive about enrolling me in some welding certification program, even though I've been welding for 8 years and have multiple certs already. What bothered me most was how they made it sound like I was missing out on some amazing opportunity that might not be available later. Classic sales pressure tactics! I politely declined and explained my experience level, but she kept pushing for like 10 minutes. Good to see everyone confirming these are totally optional. I'm sticking to my job search strategy and keeping detailed records like others suggested. Thanks for posting this question - clearly a lot of us are dealing with the same thing!

When my account was locked for suspected fraud, I discovered that it was because someone had attempted to access my account from an unrecognized device in another state. The fraud department needs to verify your identity before they can unlock your account. Here's what I recommend: 1. If you can't reach them by phone, try going to your local Workforce Solutions office in person with your identification documents (driver's license, social security card, etc.) 2. Even with your account locked, document the dates you would have requested payment - you'll need this information for backdating 3. Once your account is unlocked, you'll need to submit a Payment Request Revision through your online portal under the "Payment Request" section 4. You might also need to complete a new ID.me verification even after your account is unlocked Don't worry about missing Tuesday's deadline as long as you're actively trying to resolve this. TWC has procedures for these situations.

I went through this exact same situation about 3 months ago and it's incredibly stressful, but you will get through it! A few additional tips that helped me: - Try calling the fraud line at different times throughout the day, not just first thing in the morning. I actually got through around 2pm on a Wednesday when everyone else was probably calling early - Keep a log of every call you make (time, date, how long you waited) - this documentation helped when I finally spoke to someone - If you do miss Tuesday's deadline, don't panic. When you get your account unlocked, tell them immediately that you tried to file but couldn't due to the fraud lock. They have a process for this and I got all my missed payments - Make sure you're ready with ALL your documents when you do get through - ID, social security card, and any employment records they might ask for The whole thing took me about 10 days to resolve, but I did get every penny I was owed. The system is frustrating but they do make it right eventually. Hang in there!