Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Omar Farouk
Anyone else think its weird that we can order a pizza with our fingerprint but cant reset a government PIN online? 🤔
Chloe Davis
•LOL truth. Welcome to bureaucracy, where everything's made up and the points don't matter 🤡
Same thing happened to me a few months ago! The online PIN reset was completely broken. I ended up having to visit a local workforce center in person - took about 30 minutes and they reset it right there. Way faster than trying to get through on the phone. Check the TWC website for locations near you. Bring your ID and SSN just in case!
That's such a good point about going in person! I always forget that's an option. @Daniel Rogers do they usually have long wait times at the workforce centers, or is it pretty quick once you re'there?
I went to one last month and it was actually pretty quick! No appointment needed - just walked in, took a number, and waited maybe 15 minutes. Way better than the phone nightmare. Just make sure to check their hours first since some locations have reduced hours.
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Kelsey Chin
anyone else have problems with the TWC website on payment request days?? it always crashes on me right when im trying to submit
Try requesting early in the morning (before 8am) or late at night (after 10pm). The site gets overwhelmed during peak hours. Also, use Chrome or Edge browsers - the site has issues with Safari and Firefox sometimes.
Ethan Brown
Welcome to the unemployment club! 😅 I've been collecting benefits for about 6 months now and learned a lot through trial and error. Just to add to what others have said - TWC also sends text notifications when your payment is processed, so you don't have to keep checking the card constantly. You can sign up for these in your online account under "Contact Preferences." Also, if you ever have issues with the ReliaCard (like it gets damaged or stolen), you can request a replacement through US Bank, not TWC. Keep that customer service number handy because the card sometimes randomly gets declined at certain merchants for no reason. Good luck with your job search!
GalaxyGlider
•This is really helpful info! I had no idea about the text notifications - that'll save me from constantly checking the card balance. Quick question - when you say the card gets randomly declined, is that common? Should I always have a backup payment method ready just in case? I'm already stressed enough about budgeting on unemployment without worrying about the card not working when I need groceries!
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I'm currently going through a similar situation and wanted to share what I've learned about timing. If you haven't received your first payment yet, you might still have time to set up the payment plan before they automatically start taking 100%. In my case, I called TWC the day after I got my determination letter (before my first payment request date) and was able to get a 40% recovery rate set up. The key is acting fast - once that first payment processes at 100% recovery, it becomes much harder to get them to adjust it retroactively. Also, keep detailed records of all your communications with TWC agents including dates, times, and what was discussed. This has been helpful when I've had to call back to clarify things about my payment plan.
This timing advice is so important! I wish this thread existed when I first dealt with my overpayment situation. Acting fast really does make all the difference. For anyone reading this who just got their determination letter - don't wait even a day to call TWC about setting up a payment plan. And yes, keeping records is crucial because you might need to call multiple times to get consistent information from different agents.
Grace Patel
Just want to echo what others have said about acting quickly - I went through this same situation about 8 months ago with a $1,200 overpayment from 2022. The difference between calling TWC immediately versus waiting even a few days can literally mean the difference between getting some money to live on versus having $0 for weeks. I was able to negotiate down to a 35% recovery rate by showing them my monthly budget breakdown and explaining that I'm a single parent with childcare costs. One thing I didn't see mentioned here is that you should also ask about the appeals process for the original overpayment determination if you think there was an error - sometimes the overpayment amount itself is wrong and you can get it reduced or eliminated entirely through an appeal, even if it's from a previous year.
Thank you for mentioning the appeals process! This is something I hadn't considered. Even though my overpayment is from 2023, it might be worth looking into whether I can appeal the original determination. I'm wondering - is there a time limit on how long you have to file an appeal for an overpayment? And do you know if filing an appeal would pause the recovery process from my new claim while it's being reviewed? I'd hate to go through setting up the payment plan if there's a chance the overpayment amount could be reduced or eliminated entirely.
@Grace Patel This appeals information is really helpful! I didn t'realize you could still challenge an older overpayment determination. Do you happen to know what kind of documentation or evidence TWC typically looks for in overpayment appeals? Since Angel mentioned theirs was from reporting earnings incorrectly, I m'curious if there are common scenarios where these determinations get overturned. Also wondering if the appeals process is as difficult to navigate as getting through to someone for the payment plan setup.
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I'm 27 and just went through this exact same stress! Work in Texas is honestly terrible - I spent hours trying to find relevant jobs and everything either required way more experience than I have or paid almost nothing. The good news is you absolutely CAN and SHOULD use other job sites! I've been using LinkedIn, Indeed, and company career pages for about 3 months now and TWC has approved all my benefit payments without any issues. What really helped me was creating a simple spreadsheet to track everything: - Date applied - Company name - Job title - Platform used (LinkedIn, Indeed, etc.) - Confirmation email screenshot I also learned that work search activities aren't just job applications - updating your resume, attending virtual job fairs, or even taking relevant online courses all count toward your 3 weekly requirements. Don't torture yourself with Work in Texas when there are so many better platforms out there with jobs that actually match your experience level. Just keep detailed records and you'll be fine! This was honestly one of my biggest worries when I started unemployment and it turned out to be way less restrictive than I thought. You're definitely not missing anything obvious - WIT just isn't designed well for people our age in today's job market!
Malik Davis
I'm 30 and literally went through this exact same panic when I first started collecting unemployment! Work in Texas is honestly one of the most frustrating job platforms I've ever used - the search filters barely work, half the listings are outdated, and like you said, everything wants either advanced degrees or impossible amounts of experience for people our age. Here's what saved my sanity: you absolutely DO NOT have to stick to Work in Texas for your work search activities! I've been using LinkedIn, Indeed, Glassdoor, and direct company websites for about 95% of my applications over the past 4 months and TWC has never questioned anything. My system that's worked perfectly: - Keep a simple Excel sheet with date, company, job title, where you applied, and any confirmation numbers - Take screenshots of application confirmations and save them in a phone folder organized by month - Mix up your activities - some weeks I do 3 applications, other weeks I might do 2 applications plus update my resume or attend a virtual networking event The key is documentation and consistency with your bi-weekly payment requests. I actually got way better job leads from LinkedIn than I ever did from WIT, and several interviews that turned into solid opportunities. Don't waste any more time stressing about this - you're already doing everything right by asking questions and being proactive. Focus your energy on quality applications to jobs that actually fit your background instead of forcing yourself to apply to random positions just because they're on Work in Texas!
Sofia Gomez
Smart approach. Document, report, and try to hold out for termination if possible. Don't forget to save copies of positive performance reviews or feedback from before the issues started - showing the contrast can be powerful evidence. Wishing you luck with this tough situation!
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CosmicCrusader
One thing I haven't seen mentioned yet is that you should also keep records of any changes to your job duties or responsibilities that coincide with the hostile treatment. If they're suddenly giving you tasks outside your job description or removing responsibilities you previously had, that can help establish a pattern of retaliation or constructive dismissal. Also, if you have any witnesses to the hostile behavior (coworkers who've seen the demeaning comments, etc.), try to get written statements from them while the incidents are fresh in their memory. Their testimony could be crucial if you end up needing to appeal a TWC denial.
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Kayla Jacobson
•This is really helpful advice! I hadn't thought about documenting changes to my job duties, but you're absolutely right - they have been shifting my responsibilities around lately. They took me off a project I'd been leading for months and gave it to someone with less experience, then assigned me a bunch of administrative tasks that aren't really in my job description. I'll start keeping track of these changes too. Getting witness statements is tricky though - most of my coworkers are scared to get involved because they don't want to become targets themselves. But there are a couple people who might be willing to help if I ask privately.
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