TWC approved my claim but ReliaCard going to wrong address - how long for correction?

Congrats on getting approved! Unfortunately, the address update from TWC to ReliaCard can take 7-10 business days to process. Since you updated on 11/8 and it's still not showing correctly, I'd recommend calling TWC directly to make sure the address change was properly processed in their system. Sometimes there's a disconnect between what TWC has on file and what gets sent to ReliaCard. Ask them specifically about updating your payment method details.

same thing hapened to me last month!! had to wait almost 2 weeks for the address to update in their system. so frustrating! in the meantime you should put in a mail forwarding request with usps if you havent already

The TWC and ReliaCard systems don't sync automatically - it's a manual process that happens in batches. In my experience, it usually takes 5-7 business days, but can take up to 14 days depending on when your update falls in their processing cycle. If you're concerned, you can actually call ReliaCard directly at 855-282-6161 to update your address with them separately from TWC. You should still keep your TWC address updated too, but this will ensure your card gets to the right place faster.

BEWARE!!! This happened to me and my card got sent to my old address and my ex-roommate STOLE it and spent $430 before I could get it deactivated!!!! TWC was ZERO help getting my money back - said it was between me and ReliaCard. ReliaCard investigation took OVER A MONTH and I never got all my money back. Call ReliaCard IMMEDIATELY to cancel that card and request a new one to your current address!!!

If you're having trouble getting through to TWC to confirm your address update (which you definitely should do), I'd recommend trying Claimyr. I was in a similar situation with an address issue and spent days trying to get through the regular TWC phone line with no luck. Claimyr got me connected to a live TWC agent in about 20 minutes. They have a video showing how it works at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. Their website is claimyr.com if you want to check it out. Definitely saved me a ton of frustration.

It's completely legitimate. They don't handle any of your personal claim information - they just help you bypass the hold times to get connected directly to TWC. I was skeptical too but getting my address issue fixed quickly was worth it since I couldn't afford to miss payments.

I work in HR and deal with TWC stuff sometimes - here's a tip most people don't know: When you update your address with TWC, you have to specifically tell them to update it for BOTH your claim profile AND your payment method. They're actually two separate systems! Many agents only update the main profile unless you explicitly ask them to update both. When you call back, use these exact words: "Please update my address in both my claim profile and my payment delivery profile." That should fix it faster.

anybody else notice how TWC always messes up the simplest things?? took them 3 months to fix my last name after i got married lol

Update: I finally got everything sorted out! Called ReliaCard directly like several of you suggested and updated my address with them. They said they'd send out a new card to my current address and cancel the one that might be going to my old address. I also called TWC (took forever to get through) and made sure they updated both my claim profile AND payment delivery profile like @user6 suggested. The agent confirmed both were now showing my current address. Thanks everyone for all your help! Hopefully my card will arrive within 7-10 business days like they promised.