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UPDATE: My payment finally hit my account this morning (Monday)! Never got an explanation about the delay, but I'm just relieved it came through before my bills were due. Thanks everyone for the advice and reassurance. Seems like the TWC system is just running slow these days.
So glad it worked out for you! I've been following this thread because I'm dealing with the same issue right now. My payment was supposed to come through Friday but still nothing. Reading everyone's experiences here has been really helpful - sounds like waiting until Monday or Tuesday is the way to go before panicking. Thanks for updating us with the resolution!
@Zainab Omar - if you re'still waiting, you might want to check if you reported any part-time work this week. As Noah mentioned earlier, that can trigger a manual review that delays payments by several days. Also try logging into the TWC website instead of just using the phone system - sometimes it shows more detailed status info. Hope yours comes through soon!
I'm dealing with this exact same situation right now! Filed my payment request Tuesday as usual, TWC system says it was processed Wednesday, but my account is still empty as of Monday morning. This thread has been super helpful - sounds like there are definitely some system delays happening lately. I'm going to give it until Tuesday before calling TWC, since it seems like manual reviews for part-time earnings can take 3-5 days like Noah mentioned. Really hoping it shows up soon because rent is due Thursday!
@Andre Laurent - hang in there! Based on what everyone s'shared here, it sounds like Tuesday should be your cutoff for waiting. If nothing shows up by then, definitely use that Claimyr service that Katherine mentioned to get through to TWC faster. The phone system has been impossible lately. Also double-check your bank account info on the TWC website just to be safe. Fingers crossed your payment comes through tomorrow!
I've been lurking here for weeks trying to figure out my own unemployment mess, and this thread is honestly a goldmine of info! Just wanted to add that I had success using a combination of calling right at 8 AM AND having my spouse call from their phone at the same time. We both got through to the queue within 10 minutes (after about 20 redials each), and I was the lucky one who got picked up first. The rep told me they've been getting double the usual call volume, so it really is just a numbers game. Also pro tip: if you do get disconnected while on hold (happened to me twice π), don't panic - call back immediately and mention you were disconnected. They have notes and can sometimes expedite you. Hang in there everyone, the system is broken but we'll get through this together! πͺ
That's such a brilliant idea having two people call at once! @Ella Thompson I wish I had thought of that earlier - would have saved me so much frustration. The tip about mentioning you got disconnected is super helpful too. It s'reassuring to know the reps actually keep notes and can help expedite things. Thanks for sharing your experience and the encouragement - we definitely need to stick together through this nightmare system! π€
This whole thread is incredibly helpful! I'm in a similar situation - been trying to get through for 3 weeks now and it's driving me crazy. I'm definitely going to try the 8 AM sharp calling method with multiple phones, and the email + phone combo approach sounds genius. One thing I wanted to add: I heard from a friend that some local workforce centers have direct lines that might be less busy than the main number. Has anyone tried going through their local office instead? It might be worth checking if your area has one. Thanks everyone for sharing your experiences - it's nice to know I'm not alone in this struggle! π
That's a great suggestion about the local workforce centers! @Omar Mahmoud I actually tried that route about two weeks ago and had mixed results - my local office was able to help with basic questions but had to transfer me to the main line for claim-specific issues. Still, it might be worth trying since some locations are definitely less swamped than others. The staff at my local office was super friendly and gave me some insider tips about the best times to call too. Definitely worth checking out if you have one nearby - worst case scenario you get some face-to-face support which feels so much better than being stuck in phone hell! π
Just wanted to add something important that helped me in a similar situation - if your employer is claiming they fired you for "company violations," make sure to request copies of any disciplinary actions, write-ups, or performance improvement plans they claim led to your termination. In my case, the employer couldn't produce any documentation of misconduct because there wasn't any - they were just making stuff up after the fact. When I asked for my complete personnel file, it was mostly positive performance reviews and no disciplinary actions. This really helped show TWC that their firing claim was fabricated. Also, Texas law requires employers to provide your personnel file within a reasonable time after you request it in writing, so don't let them drag their feet on this. The contrast between their verbal claims to TWC and the actual documented record in your file could be the smoking gun you need.
This is excellent advice! I hadn't thought about requesting my complete personnel file to contrast with their claims. That's brilliant - if they're saying I was fired for violations but can't produce any documentation of misconduct or disciplinary actions, that would definitely expose their lie. I'm going to send a written request to HR first thing Monday morning. Should I request it via email so I have proof of when I asked, or does it need to be a formal letter? Also, do they typically charge a fee for providing the personnel file in Texas?
Email request is fine and actually better since you'll have a timestamp and delivery confirmation. In Texas, employers can charge reasonable copying costs (usually around $0.10-0.25 per page) but many provide electronic copies for free. Make sure to specifically request "all documents in my personnel file including performance reviews, disciplinary actions, commendations, and any notes or communications regarding my employment or separation." Also ask for any documentation related to the alleged "company violations" they told TWC about. Give them 10 business days to respond and follow up if they don't. If they delay or refuse, mention that in your TWC appeal - it makes their claim look even more suspicious.
This is really solid advice about the personnel file request! I'm definitely going to follow this approach. One thing I'm wondering - should I also request any internal communications or emails between managers/HR about me during the period after I made my whistleblowing report? I'm thinking if they have internal messages discussing how to handle my situation or get rid of me, that could be smoking gun evidence. Though I'm not sure if they'd actually turn those over or if they're considered part of the "personnel file." Has anyone successfully gotten internal communications through a personnel file request?
This thread is so helpful and reassuring! I'm currently in week 3 of waiting for my claim to be processed and haven't gotten any calls yet, but reading everyone's experiences here makes me feel much more prepared if/when TWC does reach out to me. @Lauren Wood - so glad you got it sorted out! The date discrepancy issue is really common from what I've seen in other posts here. It's frustrating that something so simple can cause so much anxiety, but at least now we all know what to expect. One thing I wanted to add for anyone reading this who might be in a similar situation: make sure you're still requesting your weekly payments even while your claim is pending! I almost made the mistake of waiting until I was "officially" approved, but thankfully someone on here told me to keep requesting. You don't want to miss out on any weeks you're eligible for. The TWC system definitely has its flaws, but this community makes navigating it so much easier. Thanks everyone for sharing your real experiences - it makes such a difference when you're dealing with the stress and uncertainty of unemployment! π
@Douglas Foster Great point about continuing to request weekly payments even while pending! I actually made that mistake initially and missed my first payment request week because I thought I had to wait for approval. Definitely don t'want anyone else to make the same error. This whole thread has been incredibly helpful for understanding what s'normal vs. what to worry about with TWC calls. It s'amazing how much anxiety these voicemails can cause when you don t'know what to expect! The collective wisdom here about early morning calls, having documents ready, and being persistent is so valuable. For anyone still waiting on their first TWC contact - don t'stress if you haven t'heard anything yet at 3 weeks. Some claims process without any verification calls needed, especially if all your information matches up perfectly with what your employer reported. But if you do get a call, this thread is basically a masterclass in how to handle it! π
This entire thread has been incredibly valuable for anyone dealing with TWC verification calls! Reading through everyone's experiences really highlights how common these calls are and how they're almost always just routine verification rather than problems with your claim. A few key patterns I noticed from all the success stories: - Early morning calls (8:00-8:30am) seem to have the highest success rate - Having employment documents ready (W-2s, paystubs, separation paperwork) speeds up the process significantly - Persistence is key - most people had to call multiple times over several days - The actual conversations are usually quick (5-10 minutes) once you get through - Claims typically process within 2-7 days after completing verification For anyone currently dealing with this anxiety - you're definitely not alone! The uncertainty is the worst part, but based on all these experiences, the vast majority of these calls result in quick resolutions and approved claims. Keep calling that direct number, stay persistent, and try not to let the stress overwhelm you. The TWC system may be frustrating, but these verification calls are just part of their standard process to ensure accurate benefit payments. Thanks to everyone who shared their stories - this kind of real-world experience sharing is exactly what makes this community so helpful! π
Ethan Taylor
I've been using Chase for TWC deposits for over a year now and can definitely confirm the 2 business day timeline everyone's mentioning. One thing that might help ease your stress - you can actually track the ACH transfer status through Chase's online banking once TWC initiates it. Just look under "Pending Transactions" and you'll often see it show up there before it officially posts to your available balance. This gave me peace of mind when I was in similar situations waiting for rent money. Also, if you're really tight on timing, some Chase branches can provide you with a letter showing pending deposits if you explain your situation - might help with your landlord if needed. Best of luck getting it sorted before Friday!
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Amina Sy
β’This is super helpful! I had no idea you could see pending ACH transfers in Chase online banking before they post. I'm going to log in right now and check for that. And the tip about getting a letter from Chase showing pending deposits is genius - I never would have thought banks would do that but it makes total sense for situations like this. Really appreciate you taking the time to share these practical tips from your experience. Gives me hope that even if timing gets tight, there might be options to work with my landlord. Thanks so much!
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KylieRose
I've been getting my TWC payments through Chase for about 8 months now, and here's what I've consistently experienced: it's always exactly 2 business days after TWC shows "payment processed" on their website. Never earlier, never later. The key thing is to make sure you're looking at the "processed" date, not the "approved" date - there can sometimes be a day or two difference between those. One thing that really helped me when I was in your exact situation (needing money for rent) was calling my landlord ahead of time to explain the situation. Most are understanding if you give them a heads up and can show proof that the payment is coming. You can screenshot your TWC payment status page showing it's processed and the expected deposit date. Also, Chase usually posts these deposits very early in the morning (around 3-5 AM), so you'll likely see it first thing when you wake up rather than having to wait all day. Good luck with your rent situation!
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Omar Fawzi
β’This is really reassuring to hear from someone with 8 months of experience! The distinction between "approved" and "processed" dates seems super important - I'm going to double check that right now on my TWC account to make sure I'm looking at the right timeline. And you're absolutely right about being proactive with the landlord communication. I think I'll give them a call today to explain the situation and offer to show them the TWC payment status screenshot. Knowing that Chase posts so early in the morning actually makes me feel better too - at least I won't be anxiously checking all day Friday! Thanks for the practical advice and reassurance. π
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