Based on everything you've shared, this sounds like a standard earnings verification hold. The good news is that if you're still eligible for partial benefits after they account for your part-time earnings, you'll receive back payments for any weeks that were delayed. In the meantime, continue to request payments on your regular schedule (every two weeks) and keep documenting your work search activities. If you don't see resolution within two weeks, getting through to a representative should be your priority. The earnings verification process typically shouldn't take more than 10-14 days.

I had almost the exact same experience! Filed in September, got my first two payments, then radio silence. Turns out TWC flagged my account for "identity verification" even though I'd already provided all my documents during the initial application. The worst part? They never sent me any notification about it - I only found out by digging through every section of their website. Check under "Correspondence" and "Account Maintenance" sections too, not just your inbox. Sometimes they hide important notices in weird places. Also try logging out completely and logging back in - their system is so buggy that sometimes pending issues don't show up until you refresh your session. If you find an identity verification hold (which is super common for new claimants), you'll need to upload documents again even if you already did during your initial claim. It's frustrating but usually resolves within a week once you resubmit everything.

I'm in a similar boat - just filed my claim after being laid off from my retail job. Reading through these responses, it sounds like the timeline is pretty variable but generally 7-12 business days for the first paper check. The direct deposit switch tip is really helpful! One thing I'd add is to make sure you keep checking your TWC account online for any status updates or additional requirements they might need. Sometimes they'll flag your account for identity verification or other issues that can delay payment, and you won't know unless you log in regularly. Also heard from a friend that setting up text alerts through the TWC system can help you stay on top of payment status. Hope your check arrives soon!

Based on my experience, first paper checks from TWC typically take 7-10 business days after your payment request is processed. Since you submitted yours last night, you're probably looking at receiving it sometime next week or the week after. I'd recommend tracking it through the TWC Tele-Serv system at 800-558-8321 (option 2, then 1) to check if your payment has been processed yet. Also, while you're waiting, make sure you're staying on top of your work search requirements - Texas requires 3 work search activities per week and you need to document them properly. If this timeline is too tight for rent, you might want to reach out to your landlord about the situation - many are understanding about unemployment delays. Good luck!

Just went through this same exact situation last month! That determination letter is SO confusing - they really need to make it clearer for people. But sounds like you're all set with that $520 weekly amount showing up. One thing I wish someone had told me earlier is to set up direct deposit if you haven't already - it speeds up getting your payments once they start processing. You can do it through your TWC account online. Also, if you're in a bigger city, check if your local workforce center offers any free resume workshops or job search seminars - those count toward your work search requirements and can actually be pretty helpful. The waiting is the worst part but hang in there!

Welcome to the club of confusing TWC letters! 😅 I just went through this exact same thing a few months ago and it's such a relief once you figure out what it all means. Since you've got that $520 weekly benefit amount listed, you're definitely approved - that's the key number to look for. One thing I learned the hard way is to screenshot or print EVERYTHING when you do your payment requests online. The TWC system can be glitchy and sometimes doesn't save your submissions properly. Also, if you're doing a lot of job applications online, consider mixing in some in-person visits to companies or attending virtual job fairs - those count toward your work search requirements too and sometimes stand out more to employers. The waiting for that first payment is absolutely nerve-wracking when you've got bills piling up, but it sounds like you're doing everything right. Keep up with those payment requests every two weeks and you should see the money start flowing soon. Hang in there!

I'm dealing with this exact same issue right now and this thread has been incredibly helpful! I got approved for benefits two weeks ago but the TeleServ system keeps saying I need to speak with a representative before any payments can be released. I've been calling obsessively with zero luck getting through. What's particularly frustrating is that TWC doesn't give you ANY indication of what the issue might be - no error codes, no explanation, just "you must speak with a representative." It's maddening when you're already stressed about finances and then get stuck in this bureaucratic nightmare. I'm going to try both the Claimyr service mentioned here and visiting my local Workforce office. It's ridiculous that we have to jump through these hoops for what's likely a simple verification issue, but I'm willing to try anything at this point. Thanks to everyone who shared their experiences - at least now I know I'm not alone in this mess!

This whole situation is unfortunately way too common with TWC. I went through something similar about 8 months ago - got approved but then hit this mysterious wall where I couldn't request payments without talking to someone. Like others have mentioned, it's usually something really simple like identity verification or clarifying employment details. A few tips that helped me: First, try calling at exactly 7:58am - not 8:00am when everyone else calls. I had better luck getting into the queue before it gets completely overwhelmed. Second, if you have any old pay stubs or employment documentation, gather it now so you're ready if they need wage verification. Third, definitely keep doing your biweekly payment requests even while this is pending - you'll get all back payments once it's resolved. The lack of transparency from TWC about what specifically is flagged on your account is really the worst part. You're left guessing what could be wrong while your bills pile up. But based on everyone's experiences here, it's almost always something that gets resolved in a few minutes once you actually reach someone. Hang in there - you're not alone in this frustrating process!

Based on everything you've shared, I think you have a good case as long as you present it clearly. Remember that you're defending against their appeal - they have to PROVE misconduct, which is a higher standard than just showing performance issues. One more tip: during the hearing, the officer will likely ask if you have any questions for your employer. This is your chance to ask questions that highlight your case. For example, you might ask: "Did I receive any disciplinary actions for misconduct before my termination?" or "Can you point to any company policies that I intentionally violated?" Stay focused, stick to the facts, and emphasize that while you may not have met new performance expectations, you were making good faith efforts to do so. That's the key distinction between performance and misconduct.

Hey Brianna! I went through a similar situation about 6 months ago - employer appealed claiming misconduct when it was really just that I couldn't adapt quickly enough to a major software system change they implemented. Here's what helped me win: 1. I wrote out a chronological timeline with specific dates of when things happened 2. Brought screenshots of my initial job description vs. what they were asking me to do after the change 3. Had emails showing I was asking for additional training/support to meet the new expectations 4. Practiced explaining the situation in 2-3 sentences so I didn't ramble The hearing officer was actually pretty fair and asked good clarifying questions. The whole thing took about 45 minutes. My employer's HR person kept trying to make it sound like I was being defiant, but I stayed calm and just kept emphasizing that I was genuinely trying to learn the new role but needed more time/training. You've got this! From everything you've described, it really does sound like performance issues rather than misconduct. The fact that they changed your role completely is actually a strong point in your favor.