UPDATE: Finally got through to TWC after trying for three days straight! Turns out there was a "pending verification" flag on my account because my former employer initially contested my claim but then withdrew their contest. The TWC rep cleared it manually and said my payment should process within 48 hours. She also said they're going to backdate it so I won't lose any money. Thanks everyone for your help and suggestions!

So glad you got it resolved! This is exactly why I always tell people to call when payments are delayed beyond the normal timeframe. The TWC website rarely shows the specific flags or issues holding up claims, but the agents can see everything on their end. Your situation with the employer contest being withdrawn is actually pretty common - employers sometimes file contests automatically but then realize they don't have grounds to dispute it. The important thing is you'll get all your back pay, so you didn't lose anything except the stress of waiting! Hope your future payments come through smoothly.

Just wanted to add that when your husband files his initial claim, he should be very detailed about the reason for the reduction. TWC will ask for specific information about why his hours and pay were cut, so have him explain clearly that it was due to the employer's financial difficulties and not any fault of his own. Also, keep copies of everything - his old pay stubs showing the higher salary, the new ones showing the reduction, and any written communication from his employer about the changes. If TWC requests additional documentation later, you'll have it ready to go. One more tip: if he gets stuck in the online application process, try different browsers or clear your cache. The TWC website can be glitchy sometimes and switching browsers helped me get through when I had issues. Good luck with the application process! It sounds like he has a solid case for partial benefits given the significant reduction in both hours and pay.

I went through a similar situation about 8 months ago when my employer cut my hours from full-time to part-time due to budget constraints. Here's what I learned from the process: Texas partial unemployment is definitely possible, but there are a few key things to keep in mind: 1. He'll need to file his claim online at ui.texasworkforce.org - the system walks you through everything step by step 2. Make sure he has his Social Security card, driver's license, and recent pay stubs ready before starting 3. When they ask about separation reason, choose "reduction in hours/wages" not "laid off" or "fired" 4. Be prepared to wait - my claim took about 2-3 weeks to process initially The good news is that once it's approved, the bi-weekly payment process becomes pretty routine. I found it helpful to set a calendar reminder for my payment request days so I never missed the deadline. Also, don't let the negative stories scare you off completely. Yes, the system can be frustrating, but many people (myself included) do successfully get partial benefits. The key is being patient and persistent with the process. Hope this helps and that things improve for your family soon!

I'm really glad to see how this community comes together to help each other through these stressful TWC situations! As someone who's dealt with similar timing issues, I can definitely relate to that panic when you realize you've missed your regular request day. It's such a relief to see that most people got their payments within the normal 2-3 business day window even when requesting late. The medical emergency angle is really important too - I had no idea TWC considered that "good cause" for late requests. This whole thread is going to be so helpful for anyone else who finds themselves in a similar situation. Thanks everyone for sharing your real experiences instead of just speculation!

Just wanted to add my experience for anyone else who might search this thread later - I had to request late twice due to family emergencies and both times got my payment within 3 business days max. The key thing I learned is to not panic and assume the worst when life gets in the way. TWC's system seems pretty robust for handling these situations, especially when you have a legitimate reason like a medical emergency. Also, if you're ever worried about timing with bills, most utility companies and even some landlords are understanding if you can show proof that you're receiving unemployment benefits and just had a processing delay. Keep those payment confirmations and screenshots of your TWC account status - they can really help when you need to explain a situation to creditors.

Update: I checked my account online and it definitely shows $0 remaining benefits. I also found a message in my correspondence inbox titled "Benefits Exhausted" from about 10 days ago. I guess the automated phone system just isn't synced up with this information. Thanks everyone for your help! At least now I won't waste time calling in this weekend.

This is such a widespread issue with TWC's system! I went through the exact same thing last year. The automated line kept telling me to call back for weeks after my benefits had actually run out. What's really frustrating is that they have all this information in their system - your remaining balance, exhaustion date, etc. - but the phone system just isn't programmed to communicate it properly. One thing I learned: if you ever need to reapply for benefits in the future (after the required waiting period), make sure to keep checking your online account regularly rather than relying on the phone prompts. The online portal is usually much more accurate and up-to-date. Also, save any correspondence they send you about benefit exhaustion - it can be helpful documentation if you need to reference your claim history later. Good luck with your job search! At least now you know where you stand and can focus your energy on finding new opportunities instead of navigating TWC's confusing system.

Congrats on getting your payment! This is actually a really helpful thread for future reference. For anyone else reading this - it's totally normal for first-time TWC payments to take longer, especially with bigger banks like Wells Fargo, Bank of America, etc. They tend to be more conservative with processing times compared to online banks like Chime or Capital One 360. The 2-3 business day window is pretty standard, but don't panic if it hits day 3 like it did for you. The important thing is that "processed" status - that means TWC has sent the money and it's just working its way through the banking system.

Just wanted to add that if anyone is still waiting on their first payment, you can also check your bank's mobile app for any "pending deposits" or "incoming transfers" that might not show in your main balance yet. Some banks will show these a day or two before they actually post to your account. Also, if you're really worried about timing for bills, many banks have overdraft protection or short-term loan features that can help bridge the gap while you're waiting for unemployment to hit. Better to use those than stress about rent! And once you get in the rhythm of the payment schedule, it becomes much more predictable.