I went through something similar last month! The "3 weeks" message is misleading - it seems to count from when your claim was approved, not when you actually started trying to submit requests. What worked for me was: 1. Check if your claim status shows "Active" in your dashboard 2. Look for any outstanding work search requirements or eligibility issues 3. Try submitting your payment request on a different day of the week (I had success on Wednesday mornings) Also, make sure you're answering all the certification questions correctly. Sometimes one wrong answer can block the submission without giving you a clear error message. The TWC system is definitely glitchy, but don't give up! Once you get that first payment request through, the rest should be smoother.

Someone please help me. I've already received payment for the first two weeks, but when it came time for the next two weeks, someone from Workforce Solutions emailed me asking for work search logs. I misunderstood and thought that I didn't need to call to request payment, but actually I have to. When I called to request payment for the third two-week period, the system displayed a message saying, "3 weeks missing." I decided to reach out to a representative for assistance. After waiting on hold for 20 minutes, someone finally helped me. She said she would reopen the request for me. However, when I called back to request the claim, the same message appeared again. The problem is that I can't access my account online to make my request because I last did so two years ago. TWC isn't allowing me to fill out the unemployment form online this year, so I have to handle everything over the phone. I'm so tired of reaching them. Don’t know what I should do now, so frustrated.

I tried the chat but it just gave me automated responses that didn't help with my specific situation. Maybe I'll try again though.

I went through this same nightmare a few months ago! Here's what finally worked for me: I used a redial app on my phone that kept calling automatically while I did other things. It took about 2 hours but eventually got through. Also, check if your employer submitted their response yet - sometimes claims get stuck waiting for that. You can usually see this under "Determinations" or "Correspondence" in your account. If it's been 3 weeks with no movement, there's definitely something holding it up that needs to be addressed. One more tip: if you have a smartphone, try calling from a different phone number (like a friend's phone). Sometimes they have call volume limits per number and switching can help you get through faster.

To summarize what everyone has said: 1. Railroad workers file ONLY with the Railroad Retirement Board (RRB), not with TWC 2. RRB benefits are typically higher than TWC benefits 3. For the "mutual termination" issue - if he was given the choice to quit or be fired, that's generally considered a discharge, not a voluntary quit 4. Document everything about the separation, especially if safety concerns were involved 5. Be prepared for long wait times when contacting the RRB The RRB website has forms and instructions at rrb.gov - I suggest starting there and then calling them if you have questions.

Just wanted to add - when filing with RRB, make sure your husband has his Social Security number, railroad service records, and any documentation about his last day of work ready. The RRB application asks for specific details about his railroad employment history and the reason for separation. Also, if he worked for multiple railroad companies during his career, he'll need to provide information about all of them. The RRB considers all creditable railroad service when determining benefit amounts. Good luck with the process!

Have you tried calling right when they open? I heard that's the best time to get through. Also, keep hitting 0 or # repeatedly - sometimes that'll bump you to a real person.

I totally get your frustration! I went through the same thing a few months back. What finally worked for me was calling around 2 PM on Wednesdays - seems like a weird time but I think it's when they have more staff available after lunch breaks. Also, make sure you have your Social Security number, last employer info, and exact dates of employment ready before you call. The reps move fast once you get through and they'll hang up if you take too long to find your paperwork. Don't lose hope - it took me 3 weeks but I eventually got everything sorted out!

dude everyones saying different things here lol. my roommate got his in 2 days, i got mine in 4. i think it just depends on the TWC computer gods and how theyre feeling that day 🤷‍♂️

UPDATE: My payment just hit my Chime account!! It took exactly 3 days from request to deposit. I'm so relieved! Thanks everyone for the info and support. For anyone else wondering about timing with Chime: Monday morning request → Thursday morning deposit. And yes, it looks like the 2-day early deposit feature with Chime actually did make a difference!