I just wanted to jump in and add something that really helped me during my TWC appeal hearing last year - make sure you have a backup plan for the phone call! I had my hearing scheduled and my landline went out that morning due to a storm. Luckily I had tested my cell phone connection beforehand and had a quiet backup location ready. Also, I noticed you mentioned your employer is claiming misconduct even though you resigned. This is actually pretty common - some employers will claim misconduct hoping it sticks, but if you have your resignation email and their acknowledgment, that's solid evidence of voluntary resignation. The hearing officer will see right through their attempt to reframe the situation. One thing that really helped me was writing down 3-4 bullet points about why the schedule changes were unreasonable and how they affected your childcare. For example: "March 15th - notified at 4pm that my shift changed from 9-5 to 2-10 the next day, making it impossible to pick up my child from daycare" - specific dates and impacts like that really resonate with hearing officers. You sound incredibly well-prepared after reading through all this advice! The combination of proper resignation notice + documented childcare conflicts + attempts to resolve the issue first is exactly what TWC looks for in good cause cases. Sending you positive vibes for Tuesday - can't wait to hear your success story!

Reading through all these responses, I'm amazed by how supportive and knowledgeable this community is! As someone who went through a similar TWC appeal hearing about 8 months ago (also for a voluntary resignation due to childcare conflicts), I wanted to add a few final tips: **Day of the hearing prep:** - Set multiple alarms and plan to be ready 30 minutes early - Have a pen and notepad dedicated just for taking notes during their testimony - Put your phone on "Do Not Disturb" except for the TWC number - Have a printed copy of your resignation email visible on your desk as a confidence booster **During opening statements:** - Lead with strength: "I was a dedicated employee for [X months/years] with excellent attendance until workplace scheduling became incompatible with childcare responsibilities" - Use past tense when describing your employment: "I WAS terminated for misconduct" vs "I resigned with proper notice due to good cause connected with the work" **If you get flustered:** - Take a slow breath and say "Let me make sure I'm addressing your question correctly" - this buys you time to collect your thoughts - It's okay to say "I'd like to refer to my documentation" and take a moment to find the right paper You've clearly done your homework and have all the right documentation. The scheduling/childcare combination is one of the strongest "good cause" cases for voluntary resignation. Trust your preparation and remember - you followed all the proper procedures, they're the ones who created an impossible work situation. Wishing you the absolute best on Tuesday! This thread will be waiting for your victory update! 🎉

This thread is such a perfect example of how helpful this community can be! I'm someone who's been on TWC for about 6 months now, and I remember that first-time panic so well. What I've learned is that TWC is actually pretty predictable once you understand their system - it's just that nobody really explains the timeline upfront. For anyone new reading this, here's what I wish someone had told me: "processed" means TWC has approved and sent your payment, but then it goes into the banking system which adds 1-3 business days depending on your bank. Weekends and holidays don't count as business days. Most importantly, this timing is consistent - so once you go through it a few times, you can actually plan your budget around knowing exactly when money will hit. The anxiety really does get better once you know what's normal!

This has been such an informative thread to read through! I'm currently in week 2 of my unemployment claim and was getting really anxious about payment timing. Seeing everyone's consistent experiences with the 2-3 business day window after processing is so reassuring. I especially appreciate all the practical tips that have been shared - the bank alerts, separate unemployment account idea, and being proactive with bill collectors are all things I'm going to implement right away. It's clear this community really looks out for each other, and as someone who's never had to navigate unemployment before, having access to real experiences and advice like this makes such a huge difference. Thanks to everyone who took the time to share their knowledge!

I'm currently dealing with this same PIN reset issue and wanted to share what's working for me so far! After reading all these helpful responses, I tried the 5:30 AM approach this morning using incognito mode with my exact legal name as it appears on my Social Security card. I got further in the process than I have in days! The system didn't crash on me like it usually does during peak hours. I had to verify my identity through both email and text, so make sure you have access to whatever contact info you originally used. Still waiting for the final confirmation, but I'm cautiously optimistic. The early morning timing really seems to be the key - their servers are definitely less overloaded then. For anyone still struggling, don't give up! This thread has been a lifesaver with all the practical tips. I'll update if I successfully get through the whole process! 🤞

I just successfully reset my TWC PIN yesterday after struggling with this for over a week! What finally worked was combining several tips from this thread: I used incognito mode, tried at exactly 5:30 AM, and made sure to use my full legal name exactly as it appears on my driver's license (including middle name). The key breakthrough was realizing I had been using a slightly different email format - I originally registered with firstname.lastname@gmail.com but had been trying firstname_lastname@gmail.com for the reset. Once I used the exact original email with the dot instead of underscore, it went through immediately! Also want to mention that I temporarily turned off my phone's WiFi and used cellular data instead, which seemed to help with connection stability. The whole process took about 10 minutes once I had the right combination. Don't lose hope - this system is definitely broken but these tricks really do work! 🙌

I went through something very similar earlier this year! Filed for TWC after being laid off from my corporate job, then did a week of freelance work that ended up not working out. The key things that helped me: 1) File your claim immediately - don't wait, as your benefit year starts from when you apply 2) Be completely honest about the 1099 work when you do your weekly payment request for that week 3) Keep any text/email communication about why the contractor work ended (even if it's just "project scope changed") 4) Remember that your eligibility is based on your main W-2 job from the banking position, not the short contractor work. The 1099 earnings will just reduce that one week's benefit slightly, but won't affect your overall claim. TWC actually handles these mixed work situations pretty routinely - you're not the first person to take temporary work while job hunting! Just document everything and you should be fine.

I just wanted to jump in and say don't stress too much about this! Your situation is actually pretty common - lots of people take short-term gig work while job hunting after a layoff. The main thing TWC cares about is that you're being honest and following the rules. Since you were laid off from your banking job (which is your qualifying employment), and the 1099 work was just a brief attempt to earn some income while unemployed, you should be fine. File your claim ASAP - every day you wait is potentially money lost. When you report that week with the 3 days of contractor work, just be accurate about the gross earnings and make it clear the work ended due to the client changing scope (not your choice). Keep that text message as backup! TWC processes thousands of claims with temporary work mixed in - they have systems in place for exactly this scenario. You've got great advice from everyone here, now just take action and get that claim filed today!

I just want to emphasize something that might get overlooked in all the helpful details here - don't stress too much about getting everything perfect right away! I was so anxious about my first few payment requests, worried I'd mess something up and lose benefits. The truth is, TWC's system is pretty forgiving for honest mistakes, and their customer service (while sometimes hard to reach) will help you fix issues if they come up. Focus on the basics: request on your assigned day, report your work search activities honestly, and report any earnings accurately. Everything else you'll learn as you go. I've been on unemployment for 4 months now and those first couple requests felt overwhelming, but now it's just part of my routine. You've got this! The fact that you're asking these questions and preparing ahead of time shows you're already on the right track.

One more thing to keep in mind about the biweekly payment schedule - if you're planning your budget, remember that your payment request day and your payment arrival day are different things! I see your first request is this Monday, so based on what others have said about the 2-3 business day processing time, you'd likely see that money Wednesday-Friday. Just don't panic if it doesn't show up Tuesday - that's totally normal. Also, since you mentioned you're just getting started, make sure you've already begun tracking your work search activities for both weeks you'll be requesting payment for. The TWC system requires 3 qualifying activities per week, and you'll need to report these when you submit your request on Monday. Keep records of company names, positions applied for, dates, and how you applied (online, in person, etc.). It sounds like you're well-prepared though - asking these questions ahead of time is exactly the right approach!