Can TWC approve unemployment if I'm on 'inactive status' but not officially laid off?
I've been working at a warehouse company for about 3 years, but last month my supervisor told me they're putting me on 'inactive status' due to lack of work. They haven't officially fired me, but I haven't been scheduled for ANY shifts in 4 weeks! My bills are piling up, and I'm getting desperate. They keep saying 'we'll call you when we need you' but I'm not getting paid in the meantime. Can I apply for unemployment while technically still employed but not getting any hours? Has anyone been through something similar with TWC? I'm worried they'll deny me since I wasn't actually laid off, but I literally have zero income right now.
18 comments
Emily Thompson
ur basically laid off they just dont wanna call it that. yes u can absolutely file 4 unemployment!! companies do this all the time to avoid higher unemployment tax rates. TWC calls this a 'reduction in hours' and u qualify if ur hours went down enough (which sounds like they did since u got ZERO hrs). dont wait apply now!!
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Jacob Lee
•Thanks, I'll apply right away. Do you know if I need to put down that I was laid off or should I explain the inactive status situation?
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Sophie Hernandez
This is called a 'constructive discharge' or 'partial unemployment' situation. You should definitely file a claim with TWC. When you file, select 'still employed but hours reduced' as your reason for separation. TWC considers any substantial reduction in hours as qualifying for benefits, and zero hours definitely qualifies. Make sure you accurately report that you're still technically employed but with no hours. If your employer contests your claim (they might to avoid their unemployment tax rate increasing), you'll need to provide documentation showing you previously had regular hours that were cut through no fault of your own. Your employer may be using this 'inactive status' terminology to try to prevent you from claiming benefits, but TWC looks at the practical reality - if you're not getting hours and not getting paid, you're effectively unemployed.
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Daniela Rossi
•This is 100% correct. My company did the same thing last year calling it a "temporary suspension" but I still got benefits. TWC isn't stupid, they know what's happening.
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Ryan Kim
I went thru this exact situation last yr!!! My retail job put me on "standby status" with ZERO hours for 2 months. I filed for unemployment and checked the box for "still employed but hours reduced" and explained the situation. TWC approved me within 10 days! Just make sure when you do your payment requests every 2 weeks, you answer that you're able and available to work. You also need to do your work search activities (at least 3 per week) even though your employer says they might call you back. Don't wait for them - they're just keeping you hanging so they don't have to pay severance or deal with higher unemployment taxes.
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Jacob Lee
•That's a relief to hear! Did your employer try to fight your claim? Mine might since they're insisting this is just 'temporary'...even though it's been a month already.
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Ryan Kim
My employer did try to contest it initially! They sent something to TWC saying I was still employed and "could be called back anytime" but TWC ruled in my favor because I hadn't had any hours in over 3 weeks. The TWC rep told me this happens ALL THE TIME and they consider it a type of layoff even if the employer uses different language. Just be 100% honest on your application about still technically being employed but having zero hours. If TWC needs to investigate, they'll contact both you and the employer.
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Zoe Walker
•This is exactly right. In Texas, this is called "partial unemployment" and you absolutely qualify. I process UI claims for a staffing agency, and TWC consistently approves claims when hours are reduced to zero, regardless of what the employer calls it. The important thing is being honest about your employment status while emphasizing you have no work and no pay.
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Elijah Brown
If you need to talk to someone at TWC about this specific situation, good luck getting through on their phone lines. I was in a similar position last year and it took me 3 weeks of constant calling to finally speak with someone. I eventually used a service called Claimyr (claimyr.com) that got me through to TWC in about 20 minutes instead of spending days redialing. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. It was super helpful for getting clarification on my "not officially laid off but no hours" situation, and the TWC agent was able to add notes to my file explaining my circumstance.
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Maria Gonzalez
•ive been calling TWC all morning and keep getting busy signals!!! is that service legit?? im desperate to talk to someone
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Elijah Brown
Yes, it's legitimate. I was skeptical too but it worked for me when I couldn't get through for weeks. They basically keep dialing for you using their system and then call you when they get a connection. Saved me so much frustration when I was dealing with my "not officially terminated but no hours" situation.
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Jacob Lee
•I just filed my claim online and it's showing as "under review" now. If I need to talk to someone I might try that service - the TWC number has been constantly busy whenever I've called.
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Natalie Chen
BE CAREFUL!! my cousin tried to file when her hours got cut and TWC made her pay everything back later!!! they said she was still employed so she shouldn't have been collecting!!! not saying don't try but just be super careful how you word everything!!
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Sophie Hernandez
•That's not accurate information. Your cousin's situation was likely different. In Texas, reduced hours or zero hours while still technically employed absolutely qualifies as partial unemployment. TWC would not issue an overpayment determination solely because someone was still technically employed but not receiving hours. There must have been other factors in your cousin's case, such as not reporting income from other sources or not accurately reporting their employment status.
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Zoe Walker
UI claim specialist here. This 'inactive status' situation is extremely common, especially in industries like warehousing, retail, and hospitality. You qualify for benefits under TWC rules as long as: 1) Your reduction in hours was not your fault (which appears to be the case) 2) You're available to work (make sure you indicate this) 3) You're actively seeking work (minimum 3 work search activities per week) When you file, select 'still employed but hours reduced' and clearly explain your situation. If approved, you'll need to submit payment requests every two weeks and report any hours/wages if your employer does eventually give you some shifts. If your initial claim is denied, immediately file an appeal - you have 14 calendar days to do so. Many employers contest these claims despite them being legitimate, and appeals are often successful when the facts show zero hours for an extended period.
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Jacob Lee
•Thank you for the detailed explanation! I've submitted my claim and explained the situation exactly as you suggested. Fingers crossed it gets approved without too much hassle.
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Maria Gonzalez
my company did this to me and called it 'temporarily furloughed' but it was just a way to not lay people off officially. i got unemployment no problem!! just make sure you do your work searches even though technically your still employed!
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Emily Thompson
•yep same thing happened to my brother they called it 'standby status' but TWC approved him in like a week
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