Why do some get TWC benefits in 2 weeks while I'm waiting 4+ weeks?

its totally random sometimes. took me 7 WEEKS to get my first payment and my roommate got his in like 10 days 🤷‍♂️

7 weeks??? I'm gonna be homeless by then! Did they at least backpay all those weeks?

There are several factors that determine how quickly TWC processes claims. If your employer doesn't respond promptly to TWC's request for separation information, that's often the biggest delay. Other factors include:\n\n1. Whether your work history spans multiple employers or states\n2. If there were any issues with your ID.me verification\n3. If there's any discrepancy between what you reported and what your employer reported\n4. Current claim volume at TWC (which fluctuates weekly)\n\nUnfortunately, hospitality workers often have more complex employment histories with multiple employers or seasonal work, which can trigger additional reviews. The good news is that you'll receive payment for all weeks you properly requested payments once approved.

Thanks for the detailed info. My work history is pretty straightforward - one full-time job for 2 years until they laid everyone off last month. I completed ID.me with no issues that I know of. Is there any way to check if my employer responded or if there's something specific holding up my claim?

TWC is a MESS right now!!! I had to wait 5 weeks for my first payment and they never gave me a reason. Then they suddenly deposited everything at once with no explanation. The system is completely broken and they don't care about people struggling to pay bills. Call your state representative if you want actual results.

this is good advice actually. my brother called his rep and magically his claim got fixed like 2 days later

Hey there! I was in almost the exact same situation last month - stuck at 4 weeks with no movement. I finally got through to a TWC agent using Claimyr (claimyr.com). They have this service where they keep calling TWC for you until they get through, then they connect you directly to an agent. Saved me hours of frustration! I watched their demo video (https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh) before trying it. The agent I spoke with found that my claim had a simple flag for \

I've never heard of this service before. Does it actually work? Did you have to give them your SSN or personal info? I'm desperate but also wary of scams.

No, they don't need your SSN or anything sensitive. They just call TWC for you and connect the call when they get through. I was skeptical too but it worked for me. The TWC agent told me my claim needed a simple review that could have been done weeks earlier if I'd been able to reach someone.

I filed for TWC benefits last September and had to wait like 5 weeks. My cousin filed in November and got her first payment in 12 days. Sometimes I think it depends on the specific TWC caseworker who gets assigned to you, but who knows honestly. The whole system feels completely random and frustrating!!

There's actually a clear pattern to processing times, though it may seem random. TWC uses an automated system for initial claims processing, but certain \

Thank you for the detailed explanation! I've been laid off from a mid-sized hotel (around 80 employees) that closed down completely, so I'm hoping my employer isn't contesting anything. I'll definitely send a message through the portal tonight. Do you know how long they typically take to respond to messages?

For portal messages, expect 3-5 business days for a response. Make your message specific - ask if there are any \

my claim sat there for 6 weeks!!! i called everyday nad never got thru. turns out my employer said I was fired for misconduct (NOT TRUE) so I had to appeal. Once I won my appeal money came in 3 days. Check ur correspondence inbox for any letters explaining whats going on

One important thing I forgot to mention: if you've been making your payment requests properly every two weeks, you WILL receive all back payments once your claim is approved. TWC is legally required to pay for all eligible weeks regardless of how long the approval process takes.\n\nAlso, check if your claim status says \

Mine says \

I'm going through this right now too! Applied 3 weeks ago and nothing. Called like 50 times. My friend applied same day as me and got approved in 8 days. It makes NO sense. Texas unemployment system is completely broken.

After reading all the comments and your responses, it sounds like your claim is likely delayed due to employer verification. Since you mentioned the hotel closed completely, TWC may be having trouble confirming the closure. Here's what you can do:\n\n1. If you have any documentation of the closure (news articles, company emails, WARN notice), upload it to your TWC portal under \

Thank you so much! I do have an email from our general manager announcing the closure. I'll scan and upload that tonight. I also found a local news article about the closure online. If I don't hear back by next week, I think I'll try that Claimyr service out of desperation. Really appreciate everyone's help!