Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the TWC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the TWC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I've been getting TWC direct deposits for about 7 months now and want to echo what everyone else is saying - the midnight submission won't speed up your processing time since TWC runs batch processing overnight regardless of when you submit on Wednesday. More importantly, since this is your first direct deposit after switching from paper checks, you should absolutely prepare for a 3-5 business day delay instead of the usual 2 days. My first direct deposit took 3 business days (arrived Monday morning around 10am), and from what I've seen in this community, that's pretty typical for the verification process they do on first-time direct deposits. Given your car payment deadline, definitely call your lender TODAY to explain you're waiting on your first unemployment direct deposit setup - most are very understanding about this specific situation since it's so common. After this first deposit though, you'll have incredibly reliable timing. Mine now hits every Friday at 8:45am like clockwork, so it makes budgeting much easier going forward!
Thanks Zane! This is really helpful and consistent with what everyone else has been sharing. I'm definitely convinced now that I need to be proactive about calling my car loan company rather than hoping for the best. Three to five business days seems to be the standard range for first-time direct deposit verification, so I'll plan accordingly. It's actually really encouraging to hear how reliable the timing becomes after that first deposit - 8:45am on Fridays sounds amazing for budgeting purposes! I'll make that call to my lender this morning and then submit my payment request tonight as planned, but with realistic expectations about when I'll actually see the money. Really appreciate everyone taking the time to share their experiences - this community has been incredibly helpful during a stressful time!
I went through this exact same situation about 6 months ago when I switched from checks to direct deposit with TWC. The midnight timing really doesn't matter - TWC processes all Wednesday requests in the same overnight batch regardless of submission time. What you really need to prepare for is that your first direct deposit will almost certainly take longer than the usual 2 business days. Mine took 4 business days (arrived Tuesday morning) due to their verification process for first-time direct deposits. Since your car payment can't be late, I'd strongly recommend calling your lender TODAY to explain you're waiting on your first unemployment direct deposit setup - most auto loan companies are very understanding about this specific situation. You can also check your payment status on the TWC portal Thursday evening to see if it shows as processed. After this first deposit, your timing will become super reliable - mine now hits every Friday at 9:05am without fail. Better to be proactive with your lender than risk late fees!
This is exactly the advice I needed to hear! It sounds like everyone who's been through this first-time direct deposit switch has experienced the 3-4 day delay, so I'm definitely not going to count on Friday timing. I'm calling my car loan company first thing this morning to explain the situation and request an extension through Tuesday. It's actually really reassuring to know how consistent the timing becomes after this initial setup - 9:05am on Fridays sounds perfect for planning purposes. Thanks for the tip about checking the payment status portal Thursday evening too. I feel much more prepared now knowing what to expect rather than just hoping for the best!
Join the conversation
I'm dealing with this exact same situation! Filed my claim about 3 weeks ago after getting laid off from my customer service job, and just received my first payment yesterday but still haven't gotten any determination letter. I was panicking thinking TWC made some kind of error and would demand the money back later. Reading through everyone's experiences here has been incredibly helpful - it sounds like this is actually pretty standard with how TWC's systems work right now. The explanation about their payment system operating separately from their mail processing makes total sense. Since I was laid off due to company downsizing (not fired for cause), and my employer didn't contest the claim, it seems like the payment showing up is basically TWC's way of saying I'm approved even though the paperwork is still catching up. I've been keeping detailed records of my work searches and making sure to certify on time every two weeks, so I think I'm doing everything right on my end. Going to stop stressing about spending the money and just wait patiently for that determination letter to arrive in the next few weeks. Thanks to everyone for sharing their experiences - this community is so helpful for navigating unemployment!
I'm in almost the exact same boat as you! Just got laid off from my tech support job 2 weeks ago and filed immediately. Haven't received my first payment yet (still in my waiting week) but this whole thread is making me feel so much better about what to expect. It's really reassuring to see that so many people have gone through this payment-before-letter situation and everything worked out fine. I've been stressed about every little detail of the process, but it sounds like as long as we keep up with our work searches and certify on time, we should be good. Thanks for adding your experience to this thread - it's helping newcomers like me understand that this timing issue is totally normal with TWC right now!
This exact same thing happened to me about 2 months ago! Got my payment for week 2 before any determination letter and I was absolutely convinced TWC had made some kind of mistake. I even called my bank to make sure the deposit was real because it seemed too good to be true. Turns out it's completely normal - TWC's payment system can process and approve benefits as soon as your employer responds without contesting, but their determination letters go through a totally separate (much slower) mail processing system. Since you were laid off from your restaurant manager position, that's typically a very straightforward unemployment case. If there were any issues with your eligibility, trust me, they would NOT have sent you any money. My determination letter finally showed up about 4 weeks after my first payment, and everything matched perfectly. The waiting is nerve-wracking but you're definitely approved if they're paying you. Just keep doing your work searches and certifying every two weeks like you're supposed to. You can breathe easy and use that money - you've earned it!
This is so reassuring to hear! I've been checking my bank account multiple times a day since that deposit hit, half expecting it to disappear or get reversed. Your experience with the 4-week delay for the determination letter actually gives me a realistic timeline to expect instead of checking my mailbox obsessively every single day. It's wild how many people in this thread have gone through this exact same scenario - makes me feel like I'm not going crazy for being confused about the timing. Thanks for confirming that restaurant/hospitality layoffs are typically straightforward cases. I'm definitely going to stop losing sleep over this and just focus on my job search while waiting for that letter to eventually arrive!
Join the conversation
UPDATE: Just got the determination letter in my correspondence inbox today! I'm officially approved. Thanks everyone for your help and advice. For anyone in a similar situation - yes, when the status changes from "under review" to showing a benefit amount, it most likely means approval, but wait for the official letter to be 100% certain.
Congrats!! So happy for you! How many days did it take between seeing the benefit amount and getting the letter?
It took exactly 3 business days from when the benefit amount appeared to when I got the electronic determination letter in my correspondence inbox. Still waiting on the paper copy in the mail.
That's awesome news, Diego! Thanks for coming back with the update - it really helps others who might be in the same situation. Your timeline (3 business days from benefit amount showing to official letter) is super helpful info. Enjoy that peace of mind and congrats on getting approved!
This is really encouraging to see! I'm currently in week 2 of waiting after my status changed from "under review" to showing a benefit amount. Reading through all these experiences really helped ease my anxiety about whether the system glitch stories were true. Sounds like most of the time when you see that benefit amount after being under review, you're good to go. Thanks for sharing the timeline too - I'll keep checking my correspondence inbox!
Join the conversation
I'm going through the backdating process right now too and this thread has been incredibly helpful! Based on everyone's experiences, I'm planning to try the online portal first since @Kayla Jacobson had success with it. If that doesn't work, I'll use the callback service that @Paolo Conti mentioned - I had no idea that was even an option. My situation is that I was dealing with a medical issue and wasn't able to file initially, so I have doctor's notes and hospital records to support my case. It's reassuring to see so many people have actually gotten through this process successfully, even though it seems daunting at first. Thanks to everyone for sharing such detailed advice - having a roadmap makes this feel much more manageable! I'll definitely update once I make some progress.
You have a really solid plan! Having medical documentation definitely strengthens your case - that sounds like exactly the kind of legitimate reason TWC looks for. I love how this thread has become such a helpful resource for everyone going through this process. It's smart to try the online portal first since it worked for @Kayla Jacobson, and having the callback service as a backup plan is perfect. Your medical situation sounds very similar to what @Omar Zaki went through successfully, so I m'optimistic you ll'have a good outcome. Looking forward to hearing how it goes for you! This community support really makes all the difference when dealing with these bureaucratic challenges.
I've been reading through all these experiences and it's really encouraging to see so many people successfully navigate the backdating process! I'm in a similar situation where I need to backdate my claim due to a family emergency that prevented me from filing initially. Based on everyone's advice here, I'm planning to start with the online portal and have all my documentation ready - including hospital records and a timeline of events. It's amazing how much helpful information is in this thread. The tip about using the callback service as a backup plan is brilliant, and I never would have thought to take screenshots of my account before starting the process. Thanks everyone for being so generous with sharing your experiences - it really helps to know this is doable even though the system can be frustrating! 🙏
Ruby Knight
This thread is incredibly valuable for anyone new to Texas unemployment! I just started my claim process last month and had similar questions about timing. It's really helpful to see real experiences with specific timelines rather than just the general information on the TWC website. The fact that your payment came through exactly when predicted gives me a lot more confidence in planning my own budget around payment schedules. I'll definitely keep this holiday delay pattern in mind for future requests. Thanks for documenting your experience so thoroughly - it's going to help so many people who are in similar situations!
0 coins
Levi Parker
•Absolutely agree! As someone who just went through their first unemployment claim experience, I can't stress enough how much this kind of detailed, real-world information helps. The TWC website gives you the basics, but it doesn't really prepare you for things like holiday delays or how your specific bank might handle the deposits. Having actual timelines from people who've been through it makes all the difference when you're trying to plan your finances during an already stressful time. This community has been such a lifesaver for navigating all the unknowns of the unemployment process!
0 coins
Marcus Patterson
This is exactly the kind of information I needed! I'm about to file my first unemployment claim with TWC and had no idea how holidays would affect payment timing. It's so reassuring to see that the delay was predictable and only one day. I've been worried about navigating all these timing issues, especially since I've never dealt with unemployment benefits before. The fact that everyone's predictions were spot-on gives me confidence that this community really knows the TWC system well. I'm definitely saving this thread for reference when I get to the payment request stage. Thanks for sharing your experience and for everyone who provided such detailed explanations!
0 coins
Camila Jordan
•Welcome to the TWC process! You're absolutely right that this community is incredibly knowledgeable about the system. As someone who was in your exact position just recently, I can tell you that having this kind of detailed timeline information really does help with the anxiety of not knowing when to expect payments. The predictability of the one-day holiday delay was such a relief. Make sure to set up your direct deposit right away when you file - it makes everything so much smoother. Good luck with your claim, and don't hesitate to ask questions here when you get to the payment request stage!
0 coins