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Reading through this entire thread as someone who's been dealing with TWC for months now - this is honestly one of the most helpful discussions I've seen on this subreddit! Ethan, that status change from "under review" to having a specific payment request date is definitely cause for cautious optimism. I went through something similar about 6 months ago and that exact message was what I saw before my first payment got approved. The key thing everyone's mentioned about documentation is so important - I can't stress enough how crucial those text messages about your hour reduction will be if your employer decides to contest. One additional tip that saved me: when you submit on 4/29, if the system seems slow or glitchy (which it often is on high-traffic days), don't panic and don't submit multiple times. Just be patient and let it process. I almost created a duplicate request by getting impatient, which could have delayed everything. Also wanted to echo what others said about checking for determination letters daily. Even after you get that payment request capability, TWC can still send additional requests for information. I got one about work search verification even after my claim was "processed" - luckily I had everything documented like you do. The community knowledge in this thread is incredible. Saving this post for future reference and really hoping your payment goes through smoothly on 4/29! Keep us updated! 🤞
This is such a comprehensive and helpful thread! As someone who just started the TWC process last week, reading through everyone's experiences has been incredibly educational. Ethan, that message about being able to submit your payment request on 4/29 sounds really promising! The fact that it went from "under review" to giving you a specific date definitely seems like a positive development based on what everyone else has shared. I'm taking notes on all the amazing advice here - especially about having backup devices ready, documenting every detail of work searches, and keeping all separation paperwork easily accessible. This community knowledge is so much more practical than anything I could find on the TWC website. One thing I'm curious about - for those who have been through this process, about how long after your first payment request did you see the money actually hit your bank account? I know Amelia mentioned 3 days processing then next business day deposit, but wondering if others had similar timelines? Really appreciate everyone sharing their real experiences here. It makes such a difference to know what to actually expect rather than just hoping for the best. Wishing you the best of luck on 4/29 Ethan! Please keep us posted on how it goes! 🙏
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This thread has been such a lifesaver! I'm currently in week 2 after getting laid off from my manufacturing job, and reading through everyone's experiences - especially Melissa's complete journey from zeros to actual payment - has really helped set realistic expectations. The TWC website definitely makes it sound like payments should start immediately, but seeing that 4-6 weeks is actually normal saves me from panicking every time I log in and see $0.00 across all my payment requests. I was starting to think I'd filled something out wrong! I've already started keeping detailed work search records and taking screenshots of everything based on all the advice here. Applied to about 8 jobs so far and documenting company names, dates, positions - the whole nine yards. Better safe than sorry since TWC seems pretty strict about those requirements. Really appreciate how supportive this community is during such a stressful time. Will definitely keep checking back and update when I hopefully see my status change from zeros to real amounts! Fingers crossed it happens closer to week 4 than week 6, but at least now I know what timeline to expect.
@Sasha Ivanov You're absolutely doing everything right! Week 2 with that level of organization and documentation puts you way ahead of most people starting this process. The 8 job applications is well above the minimum requirement too, which gives you good protection if TWC ever audits your work search activities. Manufacturing layoffs have been really tough lately, but your proactive approach to record-keeping shows you're taking this seriously. The screenshots are especially smart - I wish I had thought of that from the beginning! It's so much better to have too much documentation than not enough when dealing with TWC. You're right that the official website is misleading about timelines - they make it sound like payments start right away, but this community has shown that 4-6 weeks is the real-world experience for most first-time claims. At least knowing that upfront saves you weeks of unnecessary anxiety about those zeros. Keep doing exactly what you're doing with the payment requests and work search activities. Based on everyone's stories here, you should start seeing movement around weeks 4-5. The waiting is brutal, but you're definitely not alone in this experience! Keep us posted on your progress!
@Sasha Ivanov Your preparation is impressive for week 2! Taking screenshots from day one and keeping such detailed work search records is exactly the right approach. I wish I had been that organized when I started - would have saved me some stress later on. The manufacturing sector has definitely been hit hard with layoffs recently, but your systematic documentation approach shows you understand how important it is to follow TWC s'requirements precisely. That buffer above the minimum work search activities is smart too - better to have more than you need than risk being short if they audit. Week 2 feels early when you re'anxious about money, but you re'actually right on track. Most people in this thread didn t'see changes until weeks 4-6, so you have time to keep building that job search momentum. The fact that you found this community early means you won t'spend weeks wondering if something went wrong like many of us did! Stay consistent with those payment requests and keep adding to your documentation. Your proactive approach is going to pay off when that status finally changes from zeros to real amounts. Looking forward to your success update in a few weeks!
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This is such a valuable thread for anyone dealing with unemployment for the first time! I'm currently going through my own claim process and had no idea about how severance pay impacts benefits. Emma, thanks for being so transparent about your mistake and the resolution - it really helps to see the whole process play out. For others who might be reading this: it seems like the key takeaway is that honest mistakes happen, but self-reporting quickly makes a huge difference in how TWC handles the situation. I'm bookmarking this thread in case I run into any issues with my own claim. It's reassuring to know that the system, while frustrating, does seem to work with people who are upfront about errors. Hope your waiting period goes by quickly and you can get back to receiving benefits soon!
Thanks Lucas! This whole experience has been a learning curve for sure. I was terrified I'd ruined everything, but it's actually reassuring to see how many people go through similar situations. The waiting period is going to be tough financially, but at least I know there's light at the end of the tunnel. For anyone else who finds themselves in a similar spot - don't wait to call if you realize you made a mistake. The anxiety of wondering "what if" is way worse than just dealing with it head-on. And honestly, the TWC agent I spoke with seemed pretty used to handling these kinds of oversights. It's clearly more common than we think!
This is such a helpful thread! I'm actually in a similar situation - I just filed my first unemployment claim last week after getting laid off from my tech job, and I received a small severance package too. Reading through Emma's experience and everyone's advice has been incredibly valuable. I was planning to report my severance on my first payment request, but now I'm second-guessing myself about how to calculate the weekly allocation. My severance was $4,200 and my previous weekly salary was $1,200. Based on what Ava explained, it sounds like TWC would allocate this over about 3-4 weeks? Should I try to do the math myself when I fill out the payment request, or just report the lump sum amount and let them calculate the allocation? I want to make sure I get this right from the start rather than having to go through the correction process like Emma did (though it's reassuring to know they handle honest mistakes fairly). Thanks to everyone who shared their experiences - this community is so helpful for navigating this confusing system!
Hey Yuki! I'd recommend just reporting the lump sum amount ($4,200) and let TWC do the allocation calculation themselves. When I tried to do the math myself initially, I wasn't sure about all the factors they consider (like whether it's gross vs net, how they handle partial weeks, etc.). From what I learned during my call with TWC, they have specific formulas and procedures for allocating severance that might be more complex than simple division. By letting them handle the calculation, you avoid any potential errors in your math that could cause confusion later. Just be clear on your payment request that it was a one-time severance payment, include the exact amount and date you received it. That should give them everything they need to make the proper determination. Better to be thorough upfront than have to correct it later like I did!
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I've been following this thread religiously because I'm stuck in the exact same TWC phone hell! Been trying to get through for 2.5 weeks about my stalled payment and it's been absolutely brutal. Reading everyone's detailed strategies has given me more hope than anything else I've found online. The success stories here are incredible - especially seeing how many of you discovered hidden account issues (employer disputes, verification holds, etc.) that don't show up anywhere in the online portal. That totally explains why payments just sit in "pending" with zero explanation! Based on all your experiences, here's my game plan for tomorrow: - Starting calls at 7:35am (going even earlier based on the success trend) - Spanish option as primary strategy (press 2) since multiple people got through quickly with bilingual reps - Having the exact sequence ready: 2 for Spanish → ask for English when connected - The 0# rapid pressing backup if I get stuck in automated loops - Waiting 30-45 seconds after "all reps busy" instead of hanging up immediately I'm also sending that ombudsman email tonight (ui.ombudsmen@twc.texas.gov) and looking up my state rep's info as backup plans. At this point I'm throwing everything at the wall! This thread has been more valuable than weeks of generic "keep trying" advice. You're all legends for sharing what actually worked. Will definitely report back with results - feels like we're all in this battle together now! 🙏
StormChaser, your strategy looks absolutely bulletproof! I'm so glad I found this thread too - it's been like discovering a secret playbook for beating the TWC system. The fact that you're starting at 7:35am shows you're really serious about this, and honestly, based on everyone's success stories, those extra minutes before the 8am flood seem to be crucial. The Spanish option trick has been mentioned by so many people here with actual success that it's clearly the way to go. I'm new to this community but I've been dealing with the same nightmare for weeks - payment stuck in "pending" with absolutely no explanation visible anywhere. It's so validating to see that there are real hidden issues causing these delays, not just random system problems. I'm definitely going to follow your lead and try the 7:35am approach tomorrow morning. The combination of early timing + Spanish line + those backup strategies (ombudsman email, state rep) seems like our best shot. It's amazing how this thread has turned into like a support group and strategy session all at once! Crossing my fingers for all of us - will be checking back to see how everyone's morning battles go. We've got this! 💪
I just joined this community because I'm dealing with the EXACT same issue! Been trying to reach TWC for almost 3 weeks now about my payment that's been stuck in "pending" status. Every single call ends with that infuriating "all representatives are currently busy" message no matter what time I try. This thread is absolutely incredible though - reading through everyone's detailed strategies and success stories has given me more actionable advice than weeks of googling! What really stands out to me is how many people discovered hidden account issues (employer contests, verification problems, wage disputes) that aren't visible anywhere in the online portal. That explains so much about why our payments just sit there with zero explanation! Based on all the success stories here, I'm planning my attack for tomorrow morning: - Starting calls at 7:30am (going even earlier than the successful 7:35-7:40am strategies I've seen) - Using the Spanish language option (press 2) as my primary approach since multiple people got through quickly with bilingual reps - Having that exact sequence memorized: 2 for Spanish → request English assistance when connected - The 0# rapid-fire technique as backup if I get stuck in automated menus - Waiting 45 seconds after the "all reps busy" message instead of immediately hanging up (brilliant tip!) Also sending the ombudsman email tonight (ui.ombudsmen@twc.texas.gov) and looking up my state representative's contact info as backup plans. At this point I'm willing to try every strategy that's worked for others! Thank you all for sharing what actually worked instead of just generic "be patient" advice. This feels like we're all fighting the same battle together. Will definitely report back with results tomorrow! 🤞
Maya Jackson
This thread is exactly what I needed to find! I'm in almost the same situation - filed my initial claim in September 2024, got a temporary position in December that just ended last week, and I've been stressing about whether I'd have to start completely over. Reading Joy's successful experience with the "additional claim" process and everyone's advice about calling at 8 AM has been so reassuring. It's frustrating that TWC's website doesn't clearly explain what seems to be a pretty common scenario. I've been trying to navigate their online system for days with no luck, but now I know I need to call directly. Going to try the 8 AM strategy tomorrow with all my recent employment info ready. Thanks to everyone for sharing their real experiences - this community knowledge fills in all the gaps that the official TWC resources leave out!
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Jade O'Malley
•Maya, you're in great company with this situation! Your timeline (September filing, December temp work, recent layoff) fits perfectly with what others have successfully navigated here. Since you're still well within your benefit year from September, you should definitely be able to reactivate rather than start fresh. The temp work period won't complicate things as long as you stopped claiming when you started working. When you call tomorrow at 8 AM, just have your December employment start/end dates and reason for separation ready. Don't stress about the online system not working - it sounds like calling directly is really the only way to handle reactivations after missing several weeks of claims. This thread has been such a lifesaver for understanding the process that TWC should really make clearer on their website!
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Mae Bennett
•Maya, you're absolutely in the right situation to reactivate! I went through something very similar last year - filed in August, worked a temp job from November to February, then got laid off again. The process was much smoother than I expected once I finally got through to TWC. Since your original claim is from September, you've got plenty of time left in your benefit year. The key thing is being honest about your work dates and having that separation reason ready. I found that saying "I need to reactivate my claim after returning to work and being laid off again" right at the beginning of the call helped the rep understand exactly what I needed. The temp work actually worked in my favor because it was clear I was actively trying to stay employed. You've got this - the 8 AM call strategy really does work!
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Fernanda Marquez
This thread has been incredibly informative! I'm currently dealing with a very similar situation - filed my claim back in August 2024, worked a contract position from November through February, and just got let go last Friday. I've been panicking all weekend thinking I'd have to go through the whole application process again from scratch. Reading Joy's successful experience and everyone's detailed advice has been such a relief! It's honestly mind-boggling that TWC's website doesn't have clear guidance for what seems like a pretty standard scenario. The "additional claim" terminology is something I never would have known to ask about. I'm definitely going to try the 8 AM calling strategy tomorrow with all my recent employment details prepared. Thanks to everyone who shared their real experiences here - this community knowledge is way more helpful than anything I could find on the official TWC resources!
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Daniela Rossi
•Fernanda, you're definitely in the right place! Your situation (August filing, November-February contract work, recent layoff) is almost identical to what several others have successfully navigated in this thread. Since you're still well within your benefit year from August, you should absolutely be able to reactivate your existing claim rather than starting over. The contract work period shouldn't complicate anything as long as you stopped claiming when you started working in November. When you call tomorrow at 8 AM, just be ready with your November start date, February end date, and reason for separation from the contract position. Don't let the weekend panic get to you - based on everyone's experiences here, this is much more straightforward than TWC's website makes it seem! The "additional claim" process that Joy mentioned is exactly what you'll need, even if the rep uses slightly different terminology. You've got all the info you need from this thread to navigate the call confidently!
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