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Using Claimyr will:
- Connect you to a human agent at the TWC
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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TWC says not eligible after ID.me FaceTime verification issues - can I still submit work search?
I'm totally confused and panicking right now. I've been trying to verify my identity through ID.me for my DUA claim but keep having problems with the FaceTime verification part - it just won't accept my face or something? I've submitted 6 different claims over the past couple weeks and even called in yesterday to try to get help. Today I checked my account and suddenly it says "not eligible"!!! I also just realized I was supposed to do work search activities last week but with all this verification mess I completely forgot. Is it too late to add my work searches now? Should I just call TWC directly about both issues? Has anyone dealt with something like this before?
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I work in management (not in Texas) and I just want to warn you that companies often do this specifically to avoid unemployment claims. They know exactly what they're doing. If you can stick it out and make them fire you, that's usually better. But if you can't, make sure you keep copies of EVERYTHING including that pre-written resignation letter they gave you - that alone is pretty damning evidence of their intent.
One more thing: Texas is a one-party consent state for recording conversations. This means you can legally record conversations between you and your boss without telling him, as long as you're part of the conversation. If he verbally pressures you to resign, having an audio recording could be extremely valuable evidence for your TWC case. Just make sure you're actually participating in the conversation, not leaving a recording device to capture others talking when you're not present.
Thank you! I'll download a voice recorder app on my phone before our meeting tomorrow. I really appreciate everyone's advice - I was feeling so hopeless before posting here.
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dont forget u have to keep requesting payment every 2 weeks even while waiting for your appeal or youll miss out on back pay if u win
Oh wow I didn't know that! I would have totally missed doing that. Thank you!
One last tip - during your hearing, have your documents organized and in front of you. When the hearing officer asks about specific dates or incidents, you want to be able to quickly reference your evidence. Also, take notes during your employer's testimony so you can address any false claims when it's your turn to speak again. The hearing officer will explain the process at the beginning, and you'll have a chance to make a closing statement at the end - use this to summarize your key points clearly. Good luck!
Thank you! I'm feeling much more prepared now. Will update after my hearing to let everyone know how it went.
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btw make sure u do ur work search requirements until ur actual start date! dont stop too early or they might deny ur last week
That's a good reminder! I'll keep doing my 3 work searches per week until I actually start the job.
One more important thing - make sure to print out your complete work search log and bring it to your appeal hearing. The hearing officer will want to verify that you met all requirements during the weeks you're claiming, and having documentation ready shows you're prepared and followed the rules.
Thanks for the tip! I've been keeping detailed records of all my applications and interviews since this whole unemployment situation started. Glad to know it'll be useful for the hearing.
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u should b fine i do mine late all the time. the 6pm thing is just wen they process everything. as long as u got the confirmation number ur good
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yes after i won my apeeal i got all my back pay for the 9 weeks but it took another 2 weeks for it to hit my account. they paid all at once with no extra steps needed
That's good to know. At least there's some relief at the end of this process if I win the appeal. Just wish it didn't take so long to get there.
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I understand your frustration with the system, but I have to caution against this approach. TWC applications require you to certify that all information is truthful and complete. Intentionally omitting relevant information could be considered misrepresentation, which could result in having to repay benefits with penalties if discovered. It's better to be upfront but focus the claim on the hours reduction rather than the pregnancy itself.
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Based on what you've described, your claim sounds like it's in the normal processing phase. The 5-6 week timeline is unfortunately standard right now, especially for first-time claims. The agent's statement that you have "about a week left" is actually good news - it means your claim is progressing through the system without major issues. A few technical points that might help you understand the process: 1. First-time claims go through multiple verification processes including wage verification with employers, identity verification, and eligibility determination. 2. When you requested payments, did you receive confirmation numbers? If yes, that's a very good sign. Those weeks are being recorded and will be processed for payment once your base claim is approved. 3. TWC's internal processing has several stages, and it sounds like you're in the final stage if they're giving you a one-week timeframe. If next week passes and you still don't see approval, I'd recommend calling again specifically to ask if there are any issues or holds on your claim that you need to address.
Yes, I did receive confirmation numbers for my payment requests! That's reassuring to hear. I'll give it until the end of next week and then call again if nothing changes. Really appreciate the detailed explanation.
I just checked my old emails and found that my claim from this February took exactly 33 days from filing to approval. The agent I spoke with when I called using Claimyr explained that first-time claims just take longer because they have to verify everything from scratch. After the initial approval, everything went smoothly with my biweekly payment requests. Hang in there!
Thanks for checking! 33 days would put me at about next week, so maybe the agent's timeline is accurate after all. I'm trying to be patient but it's hard when the bills are due.
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The TWC is a JOKE!!! I had to wait 9 WEEKS with a so-called "simple" investigation. Called hundreds of times. My kids were hungry. Car almost repossessed. TWC doesn't care about regular people!!
sorry to hear that, thats terrible. did u ever find out what the investigation was about? my friend had a similar experience and it turned out her ex-employer lied about her quitting
Quick update based on your responses: Since your employer is contesting the claim (saying you quit when you were laid off), that's definitely why it's under investigation. Make sure you have any documentation showing you were laid off - termination letter, emails, texts, etc. Have these ready for when TWC contacts you for the fact-finding interview. The best approach is to wait for TWC to contact you about the interview, but if it's been more than 4 weeks since filing and you haven't heard anything, then trying to reach them directly makes sense. Just keep documenting all your work search activities and filing your payment requests every two weeks. If your claim is approved, you'll receive all eligible payments at once. For anyone dealing with this situation, the determining factor will be whether you can prove you were laid off rather than quitting voluntarily. This makes a huge difference in TWC's decision-making process.
I have emails from my manager discussing the budget cuts and the layoff, plus my termination letter specifying it was a reduction in force. Hope that's enough evidence. Will gather everything and be ready when they call. Thanks again for all the help everyone!
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Just went through this in February when my benefits ran out. Here's my experience - after my final payment request, I tried using the online portal to request the waiting week but there was no option for it. I called the TWC number for FOUR DAYS straight and couldn't get through - constant busy signals or disconnects. Finally used Claimyr.com which got me connected to a TWC agent in about 2 hours. The agent processed my waiting week payment request and I received the money (just one week's worth, so $377 in your case) about 3 days later. Totally worth it rather than spending days trying to get through on my own.
is claimyr expensive? sounds useful but im really tight on money rn
THE TWC SYSTEM IS DESIGNED TO MAKE PEOPLE MISS OUT ON BENEFITS!!!! They don't tell you clearly about the waiting week payment process because they hope you'll forget about it! Then they keep YOUR MONEY that you're entitled to! I missed out on my waiting week because nobody told me I had to specifically request it after benefits exhaustion. CALL THEM IMMEDIATELY after your final payment!!!!
While I understand your frustration, TWC does actually explain the waiting week payment process in the benefits handbook they provide to all claimants, though it could certainly be clearer. The waiting week information is on page 11 of the current handbook. But you're right that claimants should be proactive about requesting this payment, as it won't happen automatically.
Sean Kelly
anyone else think its weird we have to use a 3rd party app to verify for govt benefits? seems fishy to me
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Anastasia Kozlov
•It's BEYOND fishy! They're collecting your biometric data and who knows what they're doing with it! But we have no choice if we want our benefits. The whole system is designed to make it harder to claim what we're entitled to!
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Chloe Robinson
UPDATE: Just wanted to let everyone know what happened. I finally got through to a TWC representative thanks to the Claimyr service (that actually worked!). The rep confirmed the "not eligible" status was because of the ID verification issue. They helped me verify my identity directly on the phone (asked me questions about my work history and previous addresses) and said it would override the ID.me requirement. They also let me submit my late work search activities since it was within the 7-day window. My status is back to "under review" now which the rep said is normal while they process everything. Such a relief! Thank you all for the advice!
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Zara Mirza
•That's great to hear! The "under review" status is definitely normal after identity verification. You should see movement on your claim within 3-5 business days. Make sure to keep up with your work search activities for future payment requests to avoid any further issues.
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