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One important thing nobody mentioned - if you DO change your direct deposit info, make sure to take a screenshot of the confirmation page. TWC's system sometimes "forgets" changes and having proof that you submitted the change can save you a lot of headaches if something goes wrong with future payments.
I just wanted to update on my experience with Cash App since a few people asked. I've been using it for TWC deposits for about 6 months now. The money usually posts slightly earlier than it did with my credit union (sometimes the night before the official payment date). The only downside is that Cash App doesn't have a physical location if you ever have issues, so keep that in mind.
DONT QUIT!!!! MAKE THEM FIRE YOU!!!! then you'll definitely get benefits. if you quit, TWC will side with the employer 99% of the time!!!
This isn't entirely accurate. While being fired generally makes approval easier, quitting with good cause is recognized by TWC. Constructive discharge (making working conditions so intolerable that a reasonable person would quit) is treated the same as being fired. The key is documentation and properly explaining the situation when filing.
When you file your claim, be very specific about how your employer changed the terms of employment. Use the phrase "material change in hiring agreement" in your application. Also, if your hours have been reduced by more than 25%, you can file for partial unemployment benefits without quitting. This might be a better approach while you finish your nursing program. I had to navigate a similar situation last year, and the initial claim was denied, but I won on appeal by providing emails showing how my work conditions had changed. If your appeal gets scheduled, make sure you're available for the call - missing it automatically results in denial.
I applied for Texas unemployment benefits exactly one month ago today and my claim still says 'pending' in the system. I got the confirmation number when I submitted everything, completed the ID.me verification right away, and have been requesting payments on schedule, but nothing has changed on my status. No emails, no correspondence in my inbox, just complete silence. I called the TWC number about 30 times this week and either get a busy signal or it disconnects after the automated menu. Is a month-long wait normal these days? My rent is due next week and I'm starting to panic. Has anyone else experienced such a long delay recently? What did you do to finally get your claim processed?
I had to wait almost 6 weeks and turns out the hold up was because I accidentally put the wrong last day of work (was off by ONE day). Once I got through to someone they fixed it and I got paid two days later. Check all your dates carefully!!!!
YES! I used that Claimyr service someone recommended above and got through to TWC yesterday. You were right about the out-of-state wages being the problem! The agent said my New Mexico wages needed manual verification and she escalated it. This morning my claim status changed to "approved" and shows a payment is being processed! Such a relief after all this waiting. Thank you everyone for your help!
i had a friend who was denied also her boss said she stole company time but she proved with emails she was actually working when they said she wasnt. she won her appeal and got all backpay from when she first applied. dont give up!!!!
One last recommendation: In preparation for your appeal hearing, write out a clear, chronological statement about your employment and termination that's no longer than 2-3 minutes when read aloud. Practice it several times. Cover these key points: 1. Your job title and how long you worked there 2. That you worked remotely with approval 3. How the time tracking system worked 4. Any positive performance reviews or recognition 5. The actual reason given for termination at the time it happened 6. Why you believe the lateness claim is false The hearing officer will appreciate a concise overview before diving into the specific evidence. This approach has helped many of my clients win their appeals when facing false misconduct claims.
So back in March 2023, I was on unemployment for about 4 months after getting laid off from my retail management job. I found work at a distribution warehouse in July and stopped requesting payments. Fast forward to now - I logged into my TWC account to check something and discovered they've marked a $5,250 overpayment on my account from that period! Apparently they sent me a letter requesting ID verification through ID.me last year, but since I had already found a job, I completely ignored it (big mistake). Now they're saying I wasn't eligible for ANY of the benefits I received because I didn't verify my identity. I filed an appeal online explaining that I was legitimately unemployed and eligible - I just missed their verification request because I was already working again. Has anyone dealt with something similar? Will the appeal board understand this situation or am I stuck paying back all that money? I'm freaking out because there's no way I can afford to repay that amount right now.
One more tip: in the hearing, focus on these key points: 1. You met all eligibility requirements during your claim period 2. You stopped claiming benefits properly when you returned to work 3. You never received/noticed the ID verification request because you had already moved on 4. You've now completed the verification to demonstrate you are who you claimed to be Avoid mentioning that you saw but ignored the verification request, as that could complicate your case. Instead, frame it as you weren't monitoring your TWC correspondence after returning to work. The appeal board understands that people naturally stop checking for unemployment-related notices once they're employed again.
Make sure you attend the hearing!!! My friend missed his hearing because he got the date mixed up and they automatically ruled against him. Even if you think everything is fine after talking to the rep, still show up to the hearing.
One time I never got my 1099G in the mail and when I called TWC they said it was returned as undeliverable even though I hadn't moved!! I had to request a new one and it delayed my tax filing by weeks. Definitely check your online account first!
I just remembered something I learned from my tax preparer last year - if you happen to receive unemployment in two different states (like if you moved mid-year), you'll get separate 1099-Gs from each state's unemployment office. Just mentioning in case anyone had benefits from another state before Texas.
Thanks everyone for the helpful info. I just checked my TWC account and found my determination letter - looks like my DUA runs until September 15th (exactly 26 weeks from when I applied). That gives me about 10 weeks to get my business back to at least partial capacity. Going to look into those SBA disaster loans too as a backup plan. Really appreciate all the advice!
Glad you found your end date! Just remember if anything changes with your income before September 15th, you need to report it on your payment requests. If you start making money from your business, even if it's not back to normal levels, you have to report it and TWC will adjust your benefit amount. A lot of people miss this part and end up with overpayment notices later.
u need to keep calling. busy signals are normal, just keep hitting redial. took me 143 calls to get thru last tuesday but when i did the lady fixed everything. oh and make sure ur calling the right number for ur area code, they have different ones
UPDATE: I finally got through to TWC this morning after using that Claimyr service someone recommended! The agent confirmed my interview is scheduled for next Wednesday at 1:30pm. Apparently they sent the notice last week but to my old address even though I updated it online when I filed. The agent updated my address again and said I should receive a determination within 7-10 days after the interview. She also explained that my former employer is claiming I walked off the job after an argument with my supervisor, which is completely false. I was told to leave after I questioned a new policy that violated our employee handbook. I have documentation and witness statements ready for my interview. Thanks everyone for your advice and support! I'll update again after my interview next week.
That's great news! Make sure you're prepared for that interview - it's the most important part of resolving your claim. Have all your documentation ready including: 1. Dates of the incident 2. Names of any witnesses 3. Copies of any relevant emails/texts 4. Your employee handbook if it shows the policy in question 5. Timeline of events written out clearly Be calm, factual, and specific during the interview. Avoid emotional language or badmouthing your former employer. Just stick to the facts of what happened and why it constitutes a firing rather than quitting. Good luck!
Just got medically discharged from the Army last month and my unemployment situation is a total mess. I applied for TWC benefits on December 11th and since then I've been getting contradictory determination letters that are driving me crazy! First letter said I wasn't eligible at all, then the next one says I AM eligible?? I went ahead and submitted my first payment request for the week ending 12/25, but when I checked my account it shows "$0" for the deposit amount. I've tried calling TWC like 20+ times but either get a busy signal or get disconnected after waiting forever. I did complete the ID.me verification successfully, so that's not the issue. Is this normal for military discharges? Anyone else gone through this who can explain what's happening? Not how I wanted to start 2025... Thanks for any help!
when I got out of the army they denied me unemployment completely said I wasnt elgible because I voluntarily left my job lol like the military is a regular job you can just quit
That's completely incorrect. Military service members who are honorably discharged are eligible for UCX benefits. If you were denied, it was either an error or there was something specific about your discharge that was disqualifying. You should have appealed that determination.
Update: I FINALLY got through to TWC today! The rep confirmed what several of you said - my UCX claim is approved but they're waiting for DoD to verify my military wages. She said this is taking longer because of the holidays and they're backed up, but I should see payment in the next 7-10 business days. She also added a note to expedite my claim. Thanks everyone for your help and suggestions!
Zoe Wang
i was SOOO nervous for my appeal hearing i literally threw up that morning. but honestly it wasn't as bad as i thought. the hearing officer was professional and didn't let my old boss ramble on with lies. just be prepared to explain EXACTLY why you had no choice but to resign. they're looking for specific reasons that would make any reasonable person quit.
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LordCommander
Thank you all for the advice! I feel much better prepared now. I'm going to organize my evidence this weekend and practice explaining what happened. Those emails should help prove my case. I'll update after my hearing next month to let everyone know how it went.
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