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TWC approval chances for quitting with good cause? Anyone succeed?

I finally left my job last week after dealing with unsafe working conditions for months (they kept ignoring reports about electrical hazards in our work area). My supervisor basically told me to 'deal with it' when I brought it up the final time. I've documented everything - emails, pictures of the hazards, and my formal complaints to management. I filed for unemployment with TWC claiming 'good cause' for quitting, but now I'm nervous about whether they'll approve my claim. The online status just says 'under review' and I'm stressing about bills. Has anyone here actually been approved for Texas unemployment after quitting with good cause? How difficult was the process? Did you have to appeal initially? Any tips for what documentation really helped your case?

Yes, I was approved for TWC benefits after quitting for good cause, but it wasn't automatic. My situation was harassment from a manager that HR refused to address. Initially, my claim was denied, but I appealed and won. The key was my documentation - I had emails showing I reported the problems multiple times, witness statements, and medical notes from my doctor about the stress it caused. For your situation with safety hazards, that's actually one of the stronger good cause reasons. Make sure you have: - Dated documentation showing you reported the issues - Any responses from management (especially the dismissive ones) - Photos of the hazards - Any OSHA regulations that were being violated - Names of witnesses who can verify your claims Be prepared for TWC to contact your employer and possibly deny you initially. The appeals process isn't as scary as it sounds - just be organized with your evidence and stick to the facts during the hearing.

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Thank you so much for the detailed response! That's really helpful to know that appeals can work. I do have emails where I reported the issues multiple times, and I have photos with dates. I also have text messages where coworkers acknowledged the problems. How long did your appeal process take? That's what worries me - being without income for months while fighting this.

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Mei Chen

my cousin quit cuz his boss was making him work 70 hr weeks with no overtime pay and he got approved no problem. twc doesnt like companies that break laws!!

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That's good to hear! Did he have to provide a lot of proof? I'm trying to figure out how much documentation is enough.

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I handle TWC cases professionally, and safety issues are indeed qualifying good cause reasons to quit IF properly documented. The Texas Workforce Commission specifically recognizes unsafe working conditions as good cause for voluntary separation when: 1. You made reasonable efforts to notify management and give them opportunity to address the issue 2. The conditions would cause a reasonable person genuine concern for their safety 3. You didn't unreasonably delay quitting after identifying the hazard During your interview with TWC, focus on these points. Explain the specific nature of the electrical hazards, when they appeared, precisely who you reported them to and when, and what responses you received. Almost 40% of good cause voluntary quit claims are initially denied but then approved on appeal, so don't be discouraged if you receive an initial denial. The appeal hearing provides better opportunity to present evidence systematically.

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This is incredibly helpful information! I definitely made multiple reports (I have emails from December 2024, January 2025, and three in February 2025). The final straw was when one of the exposed wires actually sparked near a water leak. I quit two days after that incident when management still wouldn't address it. That statistic about 40% being approved on appeal makes me feel better. I was worried I made a mistake by quitting instead of getting fired, but I just couldn't risk my safety anymore.

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I QUIT my job because they kept changing my schedule with zero notice making it impossible to arrange childcare. TWC DENIED me saying I should have "explored alternatives" before quitting. Appealed and they DENIED AGAIN. System is RIGGED against workers!!!! They always side with employers who pay into the system. Good luck but don't get your hopes up.

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Sorry that happened to you! But OP's situation is different - safety issues are treated more seriously than scheduling problems in my experience. My brother-in-law quit after his construction company removed safety railings and he got approved.

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TWC approved my good cause claim, but only after I spoke with an actual agent. I had been trying for weeks with no luck getting through on the phones. I finally used Claimyr (claimyr.com) and got connected to a TWC agent in about 8 minutes. The agent scheduled me for an interview where I explained my situation and provided all my documentation. You can see how it works in their video demo: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The key difference was being able to talk to someone directly rather than waiting for the automated system to process everything. The agent actually looked at my evidence and helped me understand exactly what they needed to see for a good cause determination.

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That's really interesting - I've been trying to get through on the phone with no luck. Just constant busy signals. I'll check out that service because I really want to talk to someone about my claim. Waiting in the dark is the worst part.

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Question - did u tell your employer u were quitting because of the safety issues? Like officially in writing? Cause I think thats important for TWC. They wanna see that u gave employer chance to fix it before u walked out.

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Yes! I sent a final email the day I quit that specifically mentioned the electrical hazards as my reason for leaving. I also mentioned the previous reports I'd made and included pictures of the latest incident (the sparking wire). I printed a copy of this email for my records too. I'm hoping that helps my case.

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Regarding your question about timeframes - my appeal process took about 6 weeks from denial to hearing, and then another week to get the decision. The good news is that if you win your appeal, you'll get backpay for all the weeks you were eligible. One more tip: when you're requesting payments during this time, make sure you're still doing and documenting your work searches (minimum 3 per week). I've seen people win their appeal but lose benefits because they stopped doing work searches while waiting.

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Thank you for that reminder about work searches! I wasn't sure if I should be doing those while my claim is under review, but I'll start documenting them right away. Six weeks is a long time to wait but at least there's backpay if approved. I've started applying for temporary jobs just in case, but really hoping TWC recognizes the safety issues were legitimate good cause.

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Mei Chen

he just showed his timecards and texts from boss. wasnt that hard for him but maybe he got lucky with who reviewed his case

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ELECTRICAL HAZARDS?? You should report them to OSHA too!!! That company needs to be investigated not just you getting benefits. My friend got approved for quitting when restaurant made him work with broken equipment.

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You're absolutely right - I did file an OSHA complaint the same day I quit. They contacted me yesterday to get more details, so hopefully they'll investigate. And that's encouraging about your friend's case!

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I think each case is different and depends who reviews it. My sister and I both quit the same company for almost identical reasons (sexual harassment) but her claim was approved right away and mine was denied initially. Had to appeal which was stressful but eventually got approved. Just be persistent!

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What county are u in? I heard some TWC offices are easier than others for good cause claims.

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That's not how it works. TWC claims aren't processed by county - they're handled at state level and assigned to claim examiners randomly.

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One clarification I should add - since you mentioned electrical hazards specifically, make sure you frame this precisely in TWC terms. Under their guidelines, this would qualify as "unsafe working conditions" rather than the more general "good cause." It's a subtle but important distinction that can affect how your claim is categorized and reviewed. Also, when you have your TWC interview, be prepared to answer why you couldn't simply refuse to work in that specific area while remaining employed. The best response is to explain that the hazard was unavoidable in performing your required duties and that management gave you no alternative work options when you raised the concern.

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That's really helpful phrasing - I'll make sure to specifically call it "unsafe working conditions" in any communications. And yes, I can definitely explain that part. The electrical issues were throughout our entire work area, and my job couldn't be done remotely or from another location. I actually asked if I could temporarily work from the conference room until it was fixed, but was told that wasn't an option. I'll make sure to mention that in my interview!

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