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TWC appeal success for unsafe working conditions - anyone won before?

So I just filed an appeal with TWC after they denied my unemployment claim. I quit my warehouse job after they kept making us work with broken safety equipment - forklift with faulty brakes, exposed electrical wires near water leaks, and no functioning emergency exits during night shift. My supervisor basically told me 'deal with it or leave' when I brought it up multiple times. The determination letter says I voluntarily quit without good cause, but I LITERALLY had photos of the safety violations on my phone! Has anyone successfully won an appeal for unsafe working conditions? My hearing is scheduled for March 16, 2025 and I'm freaking out about what evidence I need to bring. Do I need a lawyer? Will the hearing officer understand safety violations or do I need expert witnesses? Any advice would be SO helpful right now.

QuantumQuasar

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I won my appeal for unsafe working conditions last summer! The key was DOCUMENTATION. Bring those photos, any text messages or emails where you reported the issues, names of witnesses who can confirm the conditions, and copies of any safety regulations that were violated. During my hearing, I focused on 3 things: 1) proving the conditions were genuinely unsafe, 2) showing I reported it multiple times, and 3) explaining why I had no reasonable alternative but to quit. The hearing officer actually understood the safety issues without needing an expert. Don't be intimidated - just be organized and stick to the facts.

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Miguel Ramos

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Thank you so much! Did you bring printed copies of everything or did you submit digitally? And how formal was the hearing? I'm terrified of public speaking so I'm trying to prepare myself mentally.

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Zainab Omar

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Good luck with that lol. TWC ALWAYS sides with employers. I had ACTUAL OSHA violations documented at my job and still lost my appeal. The whole system is rigged. Don't get your hopes up.

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QuantumQuasar

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That's not entirely true. I won my case, and I know two other people who won similar appeals. The key is being super prepared and following the exact hearing procedures. What specific documentation did you bring to your hearing?

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Zainab Omar

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Oh so now its MY fault? I brought everything - emails, pics, witness statements. The hearing officer kept interrupting me and barely looked at my evidence. Just saying the system is BROKEN and ppl should know that before getting their hopes up.

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I highly recommend getting legal advice before your hearing. The appeal process is very technical and missing small procedural details can sink your case regardless of the facts. When I had my appeal (different issue though), I found that the hearing officers expect you to understand unemployment law even though most people don't. Your employer will likely have HR or legal representation.

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Miguel Ramos

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I hadn't even thought about the employer bringing legal representation! Do you know any low-cost legal services that might help with unemployment appeals? I definitely can't afford a regular lawyer right now.

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Yara Sayegh

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I won my appeal for unsafe conditions about 6 months ago. Here's exactly what you need to do: 1. Document EVERYTHING - print multiple copies of photos, emails, texts 2. Create a timeline of when you reported issues and to whom 3. Know exactly which safety regulations were violated (OSHA standards help) 4. Bring witness statements if possible 5. Practice explaining calmly why the conditions made it impossible to continue working The hearing is formal but not like a courtroom. The officer will ask questions and give both sides time to present. Stick to FACTS, not emotions. Phrase everything as "I was concerned for my safety because..." not "My boss was a jerk." You don't need a lawyer, but you DO need to be organized. Number your evidence and refer to specific exhibits when talking. Good luck!

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Miguel Ramos

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This is super helpful! Would it be weird to make a presentation folder with everything labeled? And do you think 3 witness statements from coworkers still at the company is enough?

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Keisha Johnson

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Anyone know how long these unsafe condition appeals usually take? I'm in the same boat but my hearing isn't for another month.

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QuantumQuasar

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From my experience, the hearing itself took about 45 minutes. Then I got the decision about 10 days later. The entire appeal process from filing to decision was roughly 6 weeks.

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Paolo Longo

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If you're struggling to get through to TWC to discuss your appeal preparation, try Claimyr. I was getting busy signals for 2 weeks straight trying to ask questions about my appeal evidence, then I found this service that gets you through to an actual TWC agent. You can see a demo of how it works here: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh. The website is claimyr.com - it saved me hours of redial frustration when I needed to understand what documentation was required for my appeal. I was able to speak with an agent who explained exactly what the hearing officer would be looking for.

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Miguel Ramos

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Thank you! I've been trying to get through to ask about submitting my evidence before the hearing and keep getting disconnected. I'll check this out because I really need to talk to someone before my hearing date.

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CosmicCowboy

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make sure u have copies of any saftey reports you filed with your supervisor. that was the key for my roomate when he won his appeal. also write down dates when u complained about it not just the photos

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Miguel Ramos

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I didn't file any formal reports because my supervisor said it would "make the team look bad" but I did send emails that were ignored. Will those emails be enough?

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QuantumQuasar

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One more thing - prepare for the employer to possibly lie or minimize the safety issues. My former employer claimed they "were planning to fix the problems" and that I "didn't give them reasonable time." Have your timeline ready showing how long the issues existed! And be ready to explain why each safety issue made continuing to work there dangerous. The hearing officer asked me very directly: "Why couldn't you continue working while waiting for repairs?" I had to clearly explain the immediate danger.

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Miguel Ramos

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That's a really good point. Some of these issues had been going on for months with promises to fix them. I'll make sure to document the timeline clearly. Did you submit your evidence before the hearing or bring it with you?

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Yara Sayegh

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Quick update - I just received a determination about my appeal for unsafe working conditions. I WON! The hearing officer agreed that I had good cause to quit due to the documented safety violations. I submitted 14 photos, emails showing I reported issues 6 times over 2 months, and OSHA regulations that were clearly violated. For anyone facing a similar situation, DOCUMENT EVERYTHING. No matter what your employer claims, evidence speaks louder than their denials. Thanks everyone for the advice!

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Miguel Ramos

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Congratulations!!! This gives me hope. Did you have to deal with any cross-examination from your employer during the hearing? That's what I'm most nervous about.

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Yara Sayegh

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Yes, my former employer definitely tried to question me, but the hearing officer kept things pretty controlled. They asked things like "Why didn't you report these issues to someone higher up?" and "Weren't these just temporary conditions?" Just stay calm, stick to facts, and refer to your evidence. Don't get emotional even if they try to provoke you.

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