Texas Unemployment

CommunityGovernment Services

Can't reach Texas Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

160,000+ people connected since 2021

Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

TWC benefit payment delayed due to President's Day - normal deposit schedule?

I normally get my TWC unemployment deposit hitting my account every Monday around 5pm, but with yesterday being President's Day (a bank holiday), I'm wondering if the payment schedule changes? This is my first time dealing with a holiday while getting benefits. The TWC website doesn't clearly explain what happens with payment processing during holidays. Has anyone else with similar Monday deposit timing experienced delays when holidays happen? Just trying to budget for groceries and worried about when funds will actually hit my account.

mine just posted!!!! check ur account maybe

0 coins

OMG THANK YOU for letting me know! Just checked and mine posted too! Such a relief. Thanks everyone for your help!

0 coins

I'm going through this exact same situation right now! Got laid off in January and this is my first holiday delay too. Really appreciate everyone sharing their experiences - it's so stressful when you're budgeting down to the dollar and suddenly your expected payment doesn't show up. The TWC website really should have a clear holiday schedule posted somewhere. Going to bookmark that holiday list Paolo shared so I can plan ahead for the rest of the year. Fingers crossed mine posts tonight like yours did!

0 coins

Missed TWC appeal deadline due to no internet - can I still appeal somehow?

I just realized I missed my deadline to appeal a TWC decision because my internet was out for almost 2 weeks (thanks a lot, construction crew who cut the lines). I only got the determination letter saying I was disqualified for benefits because I 'voluntarily quit' - which is NOT what happened! I was laid off but my employer is claiming otherwise. The appeal deadline was 3 days ago when I finally got back online. Is there ANY way to still appeal this? Can you appeal the fact that you couldn't appeal on time? I'm seriously freaking out because I need these benefits and I have documentation proving I was laid off. Would explaining the internet outage situation help at all or am I completely out of luck?

UPDATE: I submitted my appeal with the good cause exception request yesterday! I included all documentation of the internet outage from my provider, plus all my evidence about being laid off rather than quitting. Now I'm just anxiously waiting to hear back. Thanks everyone for the advice - will keep you posted on what happens!

0 coins

Great job taking action quickly! Now be prepared to wait a bit - good cause reviews typically take 2-3 weeks, sometimes longer if they're backlogged. If you don't hear anything after 3 weeks, it might be worth calling to check on the status.

0 coins

Fingers crossed for you! You did everything right by acting quickly once your internet was restored and getting proper documentation. I went through something similar last year (missed deadline due to being hospitalized) and the good cause exception saved me. The waiting is the hardest part but you've got solid documentation which is what matters most. Keep us updated on how it goes!

0 coins

First-time TWC claim with 'call us' message - approval timeline and backdating questions

Just filed my first ever unemployment claim with TWC yesterday and got a message saying I need to call some number to provide additional information (planning to call Tuesday). I'm completely lost about what happens next. Does anyone know roughly how long it takes to find out if you're approved? And after approval, when do payments typically start? Also worried because I've got a couple promising interviews lined up - if I find a job in the next few weeks, will TWC still pay me for the weeks I was unemployed before starting the new job? Or do I lose those benefits? This whole process is so confusing and stressful... any guidance would be seriously appreciated!

To answer your follow-up questions: 1. Work search activities: Applying for jobs definitely counts, but so do creating a profile on WorkInTexas.com, attending job fairs (virtual counts), having job interviews, creating/updating a LinkedIn profile, and meeting with career counselors. Just make sure to document dates and details. 2. Taxes: Yes, during your payment requests, there's an option to have 10% withheld for federal taxes. I recommend doing this to avoid a surprise tax bill later. 3. Payment timing: After you request payment (which happens every two weeks), funds typically appear on your debit card or direct deposit within 2-3 business days if your claim is in good standing. Don't stress too much about the "call us" message - it's standard procedure for many first-time claims, especially with layoffs. They just need to verify details that weren't clear from your online application.

0 coins

Thank you so much for all this information! I'm feeling much less anxious now. I'll make that call on Tuesday with all my documents ready, opt in for tax withholding, and start documenting my job search activities. Really appreciate everyone's help!

0 coins

Just want to add - when you call Tuesday, try calling right at 8am when they open. That's when you have the best chance of getting through without waiting forever. Also, have a pen and paper ready because they might give you a confirmation number or reference number for your call that you'll want to write down. Good luck with those interviews too! Even if you land something quickly, you'll still get paid for the weeks you were unemployed, so don't stress about that part.

0 coins

TWC ReliaCard payment delay after first deposit - should I be worried?

So I finally got approved for unemployment benefits last week and received my ReliaCard in the mail with one week of payments already loaded onto it. Everything seemed to be going smoothly! I submitted my payment request for a full 2-week period early Sunday morning (literally at midnight) thinking the money would process faster. It's now Thursday night and still nothing has shown up on my ReliaCard. I thought the whole point of ReliaCard was to get your money FASTER than direct deposit? Is this normal or should I be concerned? How long does it usually take for benefits to show up on ReliaCard after submitting a payment request? Starting to get anxious since I've got bills coming due...

Update us when you get your payment! It helps others know what timeframes to expect. Good luck!

0 coins

Will do! Good point about helping others. I'll post again once something changes.

0 coins

I've been through this exact same situation! The combination of reporting part-time earnings and it being your second payment request is definitely why you're seeing the delay. When I first started collecting benefits, my initial payment was super fast (came with the card), but then my second payment took almost a full week because I had also reported some freelance work I did. The "pending review" status is totally normal when you report earnings - they have to manually verify everything matches up. Since you earned $180 and assuming your weekly benefit is around $400 (just guessing), you should still get a decent payment once it processes. The waiting is the worst part, but it sounds like you're doing everything right by reporting honestly and keeping up with work searches. Hang in there - it should show up early next week if the timeline follows what most of us have experienced!

0 coins

TWC payment request timing issue - will my waiting week overlap with new job start date?

I'm really confused about my TWC payment request timing. I finally got a job (starting next week Monday), but my regular payment request date is on the 28th. I'm going to request my waiting week on Monday, but I'm not sure if I'll get paid for this current week too? Do I report that I've found work on Monday's request even though I haven't actually started working yet? I don't want to mess anything up or have to repay benefits later.

congrats on the new job btw!! hope it all works out for u!

0 coins

Thank you so much! It's been a stressful few months so I'm really happy to be working again ๐Ÿ˜Š

0 coins

Just want to add one more thing - make sure you keep detailed records of when you start working and what you earn each week. I learned this the hard way when TWC asked me to verify my employment dates and earnings months later. Having pay stubs, start date documentation, and a simple calendar noting your work days will save you major headaches if they ever audit your claim. Good luck with the new job!

0 coins

Prev1...203204205206207...256Next