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TWC appeal advice needed: Fired after PIP with clean 3-year record - what are my chances?

Hi everyone, just got fired last week after being put on a Performance Improvement Plan (PIP) for the first time in my 3-year career with this company. I'm in shock because prior to the PIP (which lasted only 3 weeks), I had ZERO disciplinary actions, no written warnings, nothing negative in my file at all. My quarterly reviews were consistently meeting expectations. The PIP came out of nowhere after we got a new department manager who seemed to have it out for me from day one. I've already filed for unemployment with TWC, but I'm expecting the company to contest it claiming I was fired for cause/misconduct. I'm planning to appeal if denied, but have no idea what my chances are. Can anyone share their experience with similar situations in Texas? Do I have a strong case since I had 3 good years before suddenly being put on a PIP and then terminated so quickly? Frankly I'm worried sick about paying bills while this gets sorted out. Any advice on how to prepare for an appeal hearing would be so appreciated!

To answer your earlier question - TWC will not pay benefits while your appeal is pending IF they initially deny you. However, if you win the appeal, you'll get retroactive payments for all the weeks you properly requested payment during the appeal process. That's why it's absolutely critical to continue requesting payments every two weeks even when your claim status is disputed or denied. Regarding documentation - yes, submit everything with your initial claim. It may prevent a denial in the first place. Include performance reviews, any commendations, awards, etc. Also important - if your PIP had unrealistic or vague goals, point that out specifically. One more tip: if your employer offers a severance package that requires you to waive your right to unemployment benefits, consult with an employment attorney before signing. In many cases, you can't legally waive unemployment rights in Texas regardless of what you sign.

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Thank you for the additional info! They didn't offer me severance (wish they had!), so at least I don't have that complication. I'll definitely submit all my documentation with the initial claim and hope that helps avoid a denial in the first place. I really appreciate everyone's advice - it's helping me feel more prepared for whatever happens next.

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I'm going through something very similar right now - 4 years with my company, stellar reviews, then a new VP comes in and suddenly I'm "underperforming" and terminated after a 6-week PIP. Just wanted to add a few things that might help: 1. Document ANY conversations you had with HR about the PIP - did they give you specific, measurable goals or were they vague? Vague goals are often seen as setting you up to fail. 2. If you have any witnesses to good work performance (coworkers, clients, etc.), ask them to write brief statements about your work quality. These can be powerful in appeals. 3. Check if your company has an employee handbook that outlines their progressive discipline policy. If they skipped steps (like verbal warnings, written warnings before PIP), that works in your favor. 4. Keep a timeline of everything - when new manager started, when your treatment changed, PIP start/end dates, termination date. The pattern matters. I'm still waiting on my determination letter but my attorney friend says cases like ours have good success rates because TWC recognizes retaliatory/pretextual terminations. The key is showing the sudden change in treatment doesn't match your actual work performance. Hang in there - you're not alone in this!

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TWC overpayment paid but still requesting weekly benefits - Will they take money twice?

Just dealt with an overpayment situation with TWC and I'm confused about what happens next. I had a $100 overpayment that I paid directly to TWC today through their online portal. I received a confirmation number for the payment and everything. But right after paying it, I went ahead and requested my weekly benefits as usual. Now I'm worried - will TWC still automatically deduct that $100 overpayment from my upcoming benefit payment even though I already paid it separately? I don't want them taking the money twice! Has anyone dealt with this before? How long does it take for their system to recognize I've already repaid the overpayment?

Based on everyone's experiences here, I suggest taking these steps: 1. Call TWC first thing tomorrow at 800-939-6631 2. If you can't get through, try again during off-peak hours (usually right after lunch) 3. Have your confirmation number ready 4. Ask the representative to: - Verify they see your overpayment payment in the system - Flag your account to prevent a second deduction - Document the call in your case notes - Provide you with a reference number for the call If they do end up taking the payment twice, you'll need to go through their refund process, which typically takes 1-2 weeks. The good news is that they do eventually correct these issues, but it can be frustrating waiting for the resolution.

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Thank you so much for these detailed steps! This is exactly what I needed to know. I'll follow this process tomorrow and update everyone on what happens.

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I went through this same situation about 3 months ago and unfortunately they did take the money twice from me too. What I learned is that you need to call them BEFORE your payment processes, not after. Once I finally got through to someone (took about 8 calls over 2 days), they were able to see my payment confirmation and put a hold on the automatic deduction. The rep told me their payment system updates in real-time but their benefits deduction system runs on a delay, so there's always a window where this can happen. Definitely try calling tomorrow morning and keep your confirmation number handy - you'll need it to prove you already paid!

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Can TWC benefits be extended beyond 26 weeks if unemployment rate is high?

Just found out I have 4 weeks left on my regular unemployment benefits. I've been applying for jobs like crazy (doing the 3 required work searches per week) but my industry (oil field services) is totally dead right now in East Texas. I heard somewhere that we can get extended benefits if the state unemployment rate is high enough, but I'm confused about how that works. What percentage is considered 'high enough' for the extension to kick in? And do I need to apply for the extension or does it happen automatically? My bills aren't going anywhere and I'm starting to panic about what happens after week 26.

One more important thing: even after your benefits exhaust, continue to request payment every two weeks for at least a month or two. This does two things: 1. It keeps your claim active in case any extension programs are suddenly authorized 2. It maintains your work search documentation in the system You won't receive any payments after exhausting your 26 weeks, but maintaining this routine can help if anything changes with extension availability. Also, don't forget that the TWC partners with WorkInTexas.com for job matching - make sure your profile there is completely filled out and updated, as this can help with targeted job referrals.

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I didn't know I should keep requesting payment even after benefits run out. That's really helpful advice - thank you! I'll update my WorkInTexas profile today.

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I'm in a similar situation - exhausted my benefits about 6 weeks ago after working in manufacturing for 8 years. What really helped me was contacting local churches and community organizations. Many have emergency assistance programs that can help with utilities, rent, or groceries while you're job hunting. The Salvation Army, Catholic Charities, and local food banks don't require you to be a member to get help. Also, if you haven't already, apply for Medicaid and SNAP benefits immediately - the application process can take weeks and you'll need the coverage. And check if your county has any emergency rental assistance programs still running from COVID relief funds. Some counties still have money available but don't advertise it well. The reality is harsh but planning for life after benefits while you still have a few weeks left is crucial. Start reaching out to family/friends about temporary help, look into plasma donation if you're eligible (can be $200-400/month), and seriously consider any work even if it's way below your previous pay level. Something is better than nothing when the bills are due.

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TWC waiting week payment after returning to work - can I still claim it?

Hey everyone, I'm a bit confused about the waiting week payment. I got approved for unemployment benefits about a month ago, and I've been receiving payments regularly. I just started a new job on February 17, 2025, and I need to make my final payment request this coming Monday (Feb 24). My question is: Will I still be able to request my waiting week payment even though I'm employed now? I never got paid for that initial waiting week, and I heard you're supposed to get it after receiving 3 regular payments (which I have). How do I go about requesting it, or is it too late since I'm working again? Do I just request payment normally and report my work hours, or is there a special process for the waiting week? Really appreciate any help! This is my first time dealing with unemployment, and I want to make sure I don't miss out on money I'm entitled to.

Thanks everyone for all the advice! I'll go ahead and do my regular payment request on Monday, report my work hours honestly, and wait for the waiting week to process. Sounds like I might need to be patient since it could take a couple weeks to show up after my final request. I appreciate all the help!

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Good plan. Just one more thing - after you've done your final payment request, check your TWC account online periodically. The waiting week payment should show up in your claim payment history when it processes. If you don't see it after 3 weeks, then you might want to contact TWC directly. Best of luck with your new job!

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Just wanted to add one more thing that might help - if you're concerned about tracking your waiting week payment, I'd recommend taking a screenshot of your current claim balance and payment history before you submit your final request on Monday. That way you'll have a clear "before" picture to compare against when the waiting week payment processes. Also, don't worry if your final payment request shows $0 or a very small amount due to your new job earnings - that's totally normal and won't affect your waiting week eligibility as long as you've already received those 3 payments. The waiting week payment is based on your original benefit amount, not what you might get for this final week. Good luck with the new job and hope everything processes smoothly for you!

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Need help getting my TWC debit card faster - stuck in automated phone system

I've been approved for unemployment benefits but still haven't received my ReliaCard after almost 3 weeks! I found the number for U.S. Bank ReliaCard customer service (the one on the back of the card) from another post, but it's just a frustrating automated system that doesn't help when you don't have the card yet. Has anyone figured out how to speak with an actual human being at U.S. Bank about getting my card shipped faster? Or maybe is there someone at TWC I can talk to about expediting this? My rent is due next week and I'm getting really desperate. Any help would be appreciated!

Just wanted to check back - were you able to get through to someone about your ReliaCard? If you're still having trouble, remember that TWC also has an email option through your account portal. It's not as fast as calling, but sometimes they respond within 24-48 hours. Look for the "Contact Us" link after you log in. Also, make sure your mailing address is correct in both your TWC account and with the post office. Sometimes the cards get delayed because of address verification issues.

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I finally got through using that direct ReliaCard number someone shared! They confirmed my card was mailed last week but offered to cancel it and send a replacement with expedited shipping. Should have it by Friday! Thanks everyone for the help - this community is amazing.

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So glad you got it sorted out! That's great news about getting the expedited card by Friday. For anyone else still struggling with this issue, I'd also recommend checking if your local workforce office can help. Sometimes they have direct contacts at TWC that can push things through faster. Also, if you're in immediate financial distress, some local food banks and emergency assistance programs can help bridge the gap while you wait for your benefits. Don't be afraid to reach out - that's what these resources are there for!

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