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TWC denied my claim after medical retirement from Air Force - can't work due to back surgeries

I was medically retired from the Air Force on September 5th and have had two back surgeries in the last three months (most recent on Sept 14th). My doctor says I can't work for at least another 3 months while recovering. Since I'm no longer military but can't work yet, someone suggested filing for unemployment. I applied to TWC and was initially approved, but then got a determination letter saying I'm denied because I'm 'under doctor's care' and not able to work. I'm completely confused - isn't unemployment supposed to help in situations like this? This is my first time applying, and I'm getting desperate as my savings are running out fast. I might have to start looking for work against my doctor's orders if I can't get some income soon. Does anyone know if I can appeal this or if there's another benefit I should be applying for instead? My determination letter doesn't really explain my options.

one more thing - check with ur county veterans service office. they sometimes have emergency funds 4 vets in ur exact situation. helped my buddy last year when he was in between benefits

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Thanks for the tip! Will definitely reach out to them tomorrow. At this point I'm looking into every possible option.

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Hey Ravi, I'm really sorry you're going through this tough situation. As a fellow veteran who went through a similar experience, I wanted to mention a couple of additional resources that might help bridge the gap while you're waiting for your VA disability claim: 1. Check if your state has a State Veterans Home program - some offer temporary housing assistance for veterans in financial distress 2. Look into Operation Homefront if your injuries are service-connected - they provide emergency financial assistance specifically for military families 3. The American Legion and VFW often have emergency relief funds that can help with rent, utilities, and medical bills Also, when you file your SSDI claim, make sure to request expedited processing due to your military service and current financial hardship. The combination of being a veteran + medical retirement + financial emergency can sometimes speed things up. Don't give up - the system is frustrating but there are people and organizations out there specifically designed to help veterans in your exact situation. You served our country and deserve support during this difficult transition.

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TWC appeal success for unsafe working conditions - anyone won before?

So I just filed an appeal with TWC after they denied my unemployment claim. I quit my warehouse job after they kept making us work with broken safety equipment - forklift with faulty brakes, exposed electrical wires near water leaks, and no functioning emergency exits during night shift. My supervisor basically told me 'deal with it or leave' when I brought it up multiple times. The determination letter says I voluntarily quit without good cause, but I LITERALLY had photos of the safety violations on my phone! Has anyone successfully won an appeal for unsafe working conditions? My hearing is scheduled for March 16, 2025 and I'm freaking out about what evidence I need to bring. Do I need a lawyer? Will the hearing officer understand safety violations or do I need expert witnesses? Any advice would be SO helpful right now.

Quick update - I just received a determination about my appeal for unsafe working conditions. I WON! The hearing officer agreed that I had good cause to quit due to the documented safety violations. I submitted 14 photos, emails showing I reported issues 6 times over 2 months, and OSHA regulations that were clearly violated. For anyone facing a similar situation, DOCUMENT EVERYTHING. No matter what your employer claims, evidence speaks louder than their denials. Thanks everyone for the advice!

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Congratulations!!! This gives me hope. Did you have to deal with any cross-examination from your employer during the hearing? That's what I'm most nervous about.

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Yes, my former employer definitely tried to question me, but the hearing officer kept things pretty controlled. They asked things like "Why didn't you report these issues to someone higher up?" and "Weren't these just temporary conditions?" Just stay calm, stick to facts, and refer to your evidence. Don't get emotional even if they try to provoke you.

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I'm going through a similar situation right now and this thread has been incredibly helpful! I quit my construction job last month after repeated safety violations - missing guardrails on scaffolding, no fall protection equipment provided, and electrical hazards that were reported but never fixed. My initial claim was denied for "voluntary quit without good cause" even though I have photos and witness statements. My appeal hearing is next week and I was terrified until reading everyone's experiences here. Thank you all for sharing what worked - I'm printing everything out, organizing it by date, and practicing explaining the specific safety violations calmly. It's encouraging to know that people DO win these appeals when they have proper documentation. Fingers crossed!

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TWC investigator asking about school attendance - Will my benefits get cut?

Yesterday I got a call from a TWC investigator asking all these questions about my schooling. I enrolled in a night program at Houston Community College last month after the factory I work at closed temporarily due to that major flooding disaster in July. My supervisor said they're hoping to reopen in November, but it's still not certain. The TWC person kept asking about my class schedule, whether it's full-time or part-time, and if it would interfere with me accepting work. I honestly got nervous and probably rambled too much! I'm still available to work any shift except the few hours I'm in class (Tues/Thurs 6-9pm). Has anyone else been questioned about school? Does this mean they're going to disqualify me? I really need these benefits until the factory reopens.

Great news! Thanks for updating us. This is helpful information for others who might face similar situations with TWC and school attendance.

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So glad to see this worked out for you! I was following your situation because I'm actually in a similar spot - just started taking weekend classes at San Antonio College while collecting benefits after my retail job got eliminated. Your experience gives me hope that TWC will be reasonable about it. I've been documenting everything carefully just in case they call me too. It's reassuring to know they focus on whether school actually interferes with your work availability rather than just automatically cutting benefits. Thanks for sharing the outcome - it really helps the rest of us navigate this process!

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TWC demanding $8,000 overpayment repayment after giving me wrong info - appeal failed & Open Records Request ignored

I'm completely devastated right now. TWC is demanding I repay over $8,000 in 'overpaid' benefits that I received because THEY gave me incorrect information! I followed everything they told me during my weekly calls, and now I'm being punished for their mistake. Here's what happened: When I lost my job at the warehouse last October, I filed for unemployment and had several phone conversations with TWC reps about my eligibility and reporting requirements. I documented every call - dates, times, names. They assured me I was filing correctly. Fast forward to April 2025, I get this determination letter saying I was overpaid $8,230 because I 'failed to report income correctly' - but I reported EXACTLY what they told me to! They're now demanding $397 monthly payments until it's paid off. I immediately filed an Open Records Request to get the call recordings and account notes to prove the TWC reps gave me wrong information. My appeal hearing date came and went, but the TWC never provided the requested records. I lost the appeal, then lost the appeal to the appeal, and now they're saying my only option is to sue them! I consulted an attorney who basically said it would cost more to fight this than to just pay it back. How is this fair?? I don't have $400/month to spare! Has anyone successfully fought an overpayment when TWC was clearly at fault? Or negotiated a more reasonable payment plan? I'm desperate for any advice on what to do next.

Thank you all SO MUCH for these responses! I feel like I have actual options now instead of just panicking. Here's my plan based on your advice: 1. Call the Collections department tomorrow to discuss a lower monthly payment 2. Apply for the hardship waiver using my detailed call notes as evidence 3. Contact my state representative's office 4. File a complaint about the ignored Open Records Request with the AG's office 5. Reach out to the legal aid organizations for possible free help I really appreciate everyone taking the time to share your experiences and knowledge. This community has been more helpful than the actual TWC! I'll update once I've made some progress.

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That's a solid plan! One quick tip: when you call Collections, have your budget already worked out showing your monthly income and all necessary expenses. Be prepared to explain exactly what you CAN afford monthly. And good luck - please do let us know how it goes!

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I'm so sorry you're dealing with this nightmare! The TWC system is absolutely broken when they can give you wrong information and then turn around and punish YOU for following it. One thing I wanted to add to all the great advice here - if you do end up having to pay, ask about whether they'll accept a lump sum settlement for less than the full amount. Sometimes if you can scrape together like 60-70% of what they're demanding, they'll call it even rather than deal with years of monthly payments. My neighbor did this with a $4,000 overpayment and settled for $2,800. Also, document EVERYTHING from here forward - every call, every letter, every interaction. The fact that they ignored your Open Records Request is a big red flag and could actually work in your favor if you end up needing to escalate this further. You've got a solid plan and this community has your back. Don't let them intimidate you into just accepting whatever they demand - you have rights and options!

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Need help appealing TWC claim - can't get through to anyone!

Hey everyone, I'm in a bit of a pickle. I need to appeal my unemployment claim with TWC but I'm having trouble getting through to them. Has anyone had any luck recently? Any tips or tricks for getting a callback or speaking to an actual person? I'm starting to feel pretty desperate here.

Has anyone tried faxing their appeal? I know it sounds old school, but I've heard it might get processed faster.

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Faxing? What year is it, 1995? ๐Ÿ˜‚ But for real, if it works, I'm willing to try anything at this point.

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I'm dealing with the same nightmare right now! One thing that's helped me is calling the Tele-Center at exactly 8:00 AM when they open - like literally have your finger ready to hit call at 7:59:59. I've also heard that if you call around 11:30 AM or 2:30 PM, you might catch them during shift changes when there's less volume. Also, make sure you have your appeal paperwork ready to submit online or by mail as a backup - don't rely solely on getting through by phone. The deadline for appeals is usually pretty strict (I think it's 14 days from when you received the determination letter), so you don't want to miss it while waiting for a callback. Stay strong! This system is absolutely broken but people do eventually get through. ๐Ÿ’ช

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