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Nia Thompson

New York Unemployment Office Locations That Are Actually Open - Need In-Person Help

Getting desperate to find an open unemployment office. The downtown Brooklyn location on Schermerhorn is closed with just a sign on the door. Phone calls aren't helping with my situation. Anyone know which offices are actually open for in-person help these days?

Tried the same office last week, total waste of time. Most offices are still closed to walk-ins since covid. They say to call but its impossible to get through 🤡

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yeah its BS, they tell us to call but nobody picks up. been trying for 3 weeks straight

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Fr fr the whole system is designed to make us give up 💯

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I actually found a way to get through on the phone! Used this service called claimyr.com that calls and waits on hold, then connects you when a real person picks up. Costs $20 but worth every penny tbh. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

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sounds sketchy af. you sure its legit?

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100% legit, they got me through to an agent in like 2 hours. beats calling for weeks

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can confirm, used it myself last month. saved my sanity fr fr

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The Manhattan office on Varick Street is sometimes open but you need an appointment. Call your state assembly person, they can sometimes help get you one

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this is the way. my assembly person got everything fixed in 2 days after months of trying myself

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Look, here's what you need to know about NY unemployment offices rn: - Most physical locations remain closed to walk-ins - Phone is your best bet but its overwhelmed - Use claimyr.com to get through on the phone (costs $ but works) - Contact your state assembly person for help - Try the virtual appointments on the website - Email them through the message portal AND your assembly person Dont waste time going to offices, they'll just turn you away. The system is backed up but there are ways through. Document everything and keep trying different channels.

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This should be pinned fr fr 💯

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bruh they got us running around like 🤡 when everything could be handled online smh

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Anyone try the Queens location? Heard rumors its open

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nope, closed. dont waste ur time

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all closed except for special appointments

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@Nia Thompson I feel your pain! Same situation here - been trying to get help for weeks. Based on what everyone's saying, here's what I'm gonna try: 1) Contact my assembly person first thing Monday (seems like the most reliable option), 2) Try that claimyr service if the assembly person route doesn't work quickly, and 3) Keep checking the online portal for virtual appointments. Thanks everyone for the real advice instead of the usual "just keep calling" BS 🙏

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@Nia Thompson I just went through this exact nightmare last month! Here's what actually worked for me: Called my assembly rep (you can find yours at nyassembly.gov by entering your address) and they had someone from DOL call me back within 3 days. Also try logging into the DOL website super early - like 6:30am - I've noticed way less traffic then and was able to submit messages that actually got responses. The Brooklyn Schermerhorn office has been closed since 2022 btw, they just never updated their website 🙄 Hang in there, it's frustrating but you'll get through eventually!

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@Sayid Hassan omg thank you for mentioning the 6:30am thing! I ve'been trying to log in during normal hours and it s'always crashing. Makes total sense that early morning would have less traffic. Also explains why I kept seeing that stupid temporarily "unavailable message." Gonna try the assembly rep route too - didn t'even know that was an option until this thread. You all are lifesavers fr 🙏

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@Nia Thompson I just went through this exact same frustration a few weeks ago! Here's what finally worked for me: I called my assembly member's office (you can find yours by putting your address into nyassembly.gov) and they got me a callback from DOL within 48 hours. Also try the online message center super early in the morning around 6-7am when there's less traffic - I actually got responses that way. The physical offices are basically useless right now except for scheduled appointments. Don't waste your time going in person, focus on the assembly rep route and early morning online attempts. The system is completely broken but these workarounds actually get results! Hang in there 🙏

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@Zoe Papadakis this is exactly the kind of actionable advice I needed to see! Just looked up my assembly member and gonna call first thing Monday morning. The early morning online tip is genius too - makes total sense that the system would be less overwhelmed at 6am. Been banging my head against the wall for weeks trying the normal "routes." Really appreciate everyone in this thread sharing what actually works instead of the usual keep "trying advice" 🙏

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@Nia Thompson I'm dealing with this exact same situation right now and it's driving me crazy! Been trying to get through for almost 2 months. After reading through everyone's advice here, I'm convinced the assembly rep route is the way to go - seems like literally everyone who tried it got results within a few days. I'm in Queens so gonna look up my assembly member on nyassembly.gov and call Monday morning. Also definitely trying the 6:30am online portal trick, that makes so much sense why the site always crashes during normal hours. This thread has been way more helpful than anything on the DOL website or calling their useless phone line. Thanks to everyone sharing what actually works! Will update if I have any success 🙏

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@Tasia Synder Same boat here! Just started dealing with this mess and honestly this thread has been a lifesaver. The assembly rep strategy definitely seems like the most reliable option based on everyone s'success stories. I m'also gonna try the early morning online approach - never would have thought of that but it makes perfect sense. It s'wild that we have to crowdsource actual solutions like this when the official system is so broken. Really appreciate everyone sharing their experiences instead of just the usual call "and wait advice" that gets us nowhere 🤞

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@Nia Thompson I'm so sorry you're dealing with this! I just moved to NY and am navigating the unemployment system for the first time - it's been a complete nightmare. Reading through everyone's responses here has been incredibly eye-opening. I had no idea about the assembly rep option or the early morning online portal strategy. I've been wasting time trying to call during regular hours and getting nowhere. Definitely going to find my assembly member on nyassembly.gov and try the 6:30am online approach. This thread has been more helpful than anything I found on the official DOL website. Thank you everyone for sharing actual solutions instead of just the usual "keep trying" advice! It's ridiculous that we have to figure out these workarounds ourselves, but I'm grateful this community exists to help each other navigate this broken system 🙏

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@NeonNinja Welcome to the NY unemployment nightmare club! 🫠 I'm also pretty new to this system and honestly this thread has been a game-changer. I was doing the same thing - calling at random times during the day and getting absolutely nowhere. The assembly rep strategy seems to be the real secret weapon here based on everyone's success stories. Also never would have thought to try the online portal at 6:30am but it makes total sense that there'd be less traffic then. It's honestly insane that we have to crowdsource these workarounds when the state should make this process actually functional, but I'm so grateful everyone here is sharing what works instead of just complaining (though the complaining is totally valid too lol). Definitely gonna try both approaches tomorrow morning and hopefully break this cycle of getting nowhere! 🤞

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