New York Unemployment: Can't Login After Phone Number Change - MFA Authentication Problem

Same exact thing happened to me last month! You need to keep calling the tech support number and choose option 2, then 4, then 1. They are literally the only ones who can help with MFA issues.

Hey guys! I actually found a solution to the calling problem. I used claimyr.com - its this service that calls and waits on hold for you then connects you when someone picks up. Costs $20 but totally worth it after days of trying. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

The whole ny unemployment system is such a joke fr fr. They make everything 10x harder than it needs to be 🤮

Listen up everyone dealing with MFA issues - here's what you need to know: First, DON'T panic if you're locked out. This is actually super common with ny unemployment lately. Your account isn't gone forever. Here's what actually works: 1. You MUST speak with technical support - no way around it 2. Use claimyr.com to get through (saved me hours of calling) 3. Have your account info ready: SSN, old phone #, email, security questions 4. Ask them to reset MFA completely 5. Once reset, SET UP MULTIPLE authentication methods!! Trust me, I work in IT and even I got stuck with this. The system is really unforgiving but there's always a solution.

wrote down the wrong recovery codes when i set mine up now im in the same boat lmaooo

Does anyone know if the office on Varick St can help with this? Might be worth showing up in person