NYDOL: Can't log in to set up direct deposit for unemployment benefits. Help!
Hey everyone, I'm having trouble setting up direct deposit for my unemployment benefits. I can't seem to log back into my account to update my banking info. Has anyone else run into this issue? Any tips on how to get it sorted out?
26 comments
Tom Maxon
I found a way to solve unemployment direct deposit login issues, watch this: https://www.youtube.com/watch?v=vw-VjH3oPrI
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Aisha Abdullah
Ugh, I had the same problem last month. The NYDOL website is such a pain sometimes. Have you tried clearing your browser cache and cookies? That worked for me after a few attempts.
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GalaxyGuardian
Thanks for the suggestion! I'll give that a try and see if it helps. Fingers crossed 🤞
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Ethan Wilson
Clearing cache didn't work for me. I had to use a different browser altogether. Try Firefox if you're using Chrome, or vice versa.
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Aisha Abdullah
Good point! I forgot to mention that. Switching browsers can def make a difference. Let us know if it works, OP!
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Yuki Tanaka
I swear, every time I need to do something on that site, it's down or glitching. Have you tried calling their tech support line? It's a pain to get through, but they might be able to help you reset your login or something.
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Carmen Diaz
Hey there! I actually found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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Andre Laurent
Wow, that sounds too good to be true. Does it really work? I've spent hours on hold before.
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AstroAce
$20 just to make a phone call? Sounds like a scam to me. 🚩
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Carmen Diaz
I get the skepticism, but it's legit. Saved me a ton of time and frustration. Worth every penny imho.
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Zoe Kyriakidou
Can you give more details about how it works? Do they just keep redialing or what?
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Carmen Diaz
Sure! They use some kind of automated system to navigate the phone menu and wait on hold. When a real person picks up, it calls your phone. You don't have to do anything except answer when they call you.
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Jamal Brown
Have you checked if there's any scheduled maintenance on the NYDOL website? Sometimes they do updates that can mess with logins. Might be worth checking their Twitter or Facebook for announcements.
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GalaxyGuardian
Good idea, I'll take a look at their social media. Didn't even think of that!
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Mei Zhang
Okay, listen up because I've been through this rodeo before. Here's what you need to do: 1. First, try the basics: clear your cache, use a different browser, and make sure you're not using any VPN. 2. If that doesn't work, you might need to reset your NY.gov ID. Go to the NY.gov ID page and click on 'Forgot NY.gov ID or Password'. 3. Still no luck? Time to call. But don't just call the main number. Here's the secret: call the NYDOL's Technical Support line at 800-833-3000. They're open Monday-Friday, 8:30 AM - 4:30 PM. 4. When you call, have your NY.gov ID, the email associated with your account, and your claim ID ready. 5. If all else fails, you might need to create a new NY.gov ID and then call to have it linked to your existing unemployment claim. Remember, persistence is key. Don't give up! And if you're really stuck, consider using one of those call services others have mentioned. It might cost a bit, but it could save you hours of frustration. Good luck, and let us know how it goes!
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Liam McConnell
This is gold 💯 Saving this for future reference!
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Amara Oluwaseyi
Wow, thanks for the detailed guide! You should write a book on navigating NYDOL lol
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GalaxyGuardian
Thank you so much for taking the time to write all this out. I'll definitely follow these steps!
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CosmicCaptain
am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get our money? the system is broken af 😤
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Giovanni Rossi
Preach! 🙌 It's like they make it difficult on purpose or something.
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Fatima Al-Maktoum
Totally agree. We're already stressed about being unemployed, and then we have to deal with this nonsense. It's not right.
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Dylan Mitchell
Hey OP, just wondering - how long have you been trying to log in? Sometimes their system gets overloaded and it might work if you try again later, like early in the morning or late at night.
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GalaxyGuardian
I've been trying on and off for a couple of days now. But you're right, I haven't tried super early or late. I'll give that a shot!
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Sofia Gutierrez
Not to be that guy, but have you double-checked that you're using the correct username and password? I spent an embarrassing amount of time trying to log in before I realized I was using an old password 🤦♂️
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Dmitry Petrov
This might sound weird, but try using a different device if you can. My account wouldn't work on my laptop for some reason, but it worked fine on my phone. NYDOL's website is... special lol
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StarSurfer
omg yes! The mobile site sometimes works when the desktop one is being a pain. Good call!
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