EDD Payment Method Update Error - Can't Change Direct Deposit Info
Hey everyone, I'm having trouble updating my payment method for my unemployment benefits. I've tried everything I can think of but I just can't seem to figure it out. Has anyone else run into this issue? Any tips on how to get it sorted out? I'm worried about not receiving my payments correctly.
23 comments

NeonNomad
Ugh, I feel your pain! The unemployment system is such a mess. I had the same problem last month. Have you tried calling their helpline? It took me forever to get through, but they were able to help me update my info.
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Giovanni Ricci
AuthorThanks for the suggestion. I've been trying to call for days but can never get through. It's so frustrating!
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Fatima Al-Hashemi
Pro tip: call right when they open in the morning. That's how I finally got through after weeks of trying!
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Dylan Mitchell
lol good luck with that. i swear they have like 2 people working the phones 🙄
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Sofia Martinez
Have you tried updating it through the online portal? Sometimes it's easier than dealing with phone calls.
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Giovanni Ricci
AuthorYeah, I tried that first but kept getting an error message. The website is so glitchy!
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Dmitry Volkov
Classic EDD... their website is from like 1995 I swear 🤦♂️
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Ava Thompson
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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CyberSiren
Wow, that sounds too good to be true. Has anyone else tried this?
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Miguel Alvarez
Idk man, sounds kinda sketchy. You sure it's legit?
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Ava Thompson
I was skeptical at first too, but I can confirm it worked for me. Saved me hours of frustration!
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Zainab Yusuf
$20 to actually talk to a human? Worth every penny if you ask me 💯
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Connor O'Reilly
Here's what worked for me when I had this issue: 1. Log out of your account completely 2. Clear your browser cache and cookies 3. Log back in and try updating your payment info again 4. If that doesn't work, try using a different browser or device 5. As a last resort, you might need to create a new password. Sometimes that resets things on their end. Hope this helps! Let me know if you need any more details.
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Giovanni Ricci
AuthorThank you so much for the detailed steps! I'll give this a try and report back.
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Yara Khoury
This is solid advice. Worked for me too when I was having issues!
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Keisha Taylor
have u tried turning it off and on again? 🤣 jk jk... but seriously, the EDD system is a joke. good luck OP!
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StardustSeeker
I'm in the same boat. Been trying to update my bank info for weeks. This whole system is so broken, it's ridiculous!
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Paolo Marino
Preach! 🙌 It's like they're stuck in the stone age or something
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Amina Bah
fr fr... makes you wonder where all our tax dollars are going 🤔
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Oliver Becker
Hey OP, have you tried reaching out to your local assemblymember or state senator? Sometimes their office can help push things through with EDD.
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Giovanni Ricci
AuthorI hadn't thought of that! Great idea, I'll look into it. Thanks!
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Natasha Petrova
Can confirm this works. My rep's office got my issue sorted in like 2 days after months of nothing from EDD.
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Peyton Clarke
I had this exact same issue a few months ago! What finally worked for me was updating my payment info during off-peak hours (like late at night or early morning when fewer people are using the system). The EDD website seems to handle updates better when there's less traffic. Also, make sure you're using the "Update Payment Method" option specifically, not trying to edit your profile general info. Sometimes they're in different sections and one works while the other doesn't. Hope this helps - I know how stressful it is when you're worried about your payments!
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