Got a strange email from NY unemployment - is this fraud or legit?
Just opened my email this morning and found an official looking message from NYS DOL about reviewing my unemployment claim. They're asking me to confirm some details about my employment history from april 2023. The thing is - I never filed for unemployment in 2023 (I did back in 2021 after covid layoffs). The email has links to verify my identity and complete some form. It looks legit with all the official logos and everything, but i'm super paranoid about getting scammed. Has anyone else gotten something like this recently? Should I just ignore it or actually report it somewhere? I don't want someone stealing my benefits or identity!
65 comments


Anastasia Sokolov
DO NOT CLICK THOSE LINKS!!! This is 100% a scam. The real DOL never sends emails asking you to verify stuff like that with clickable links. Someone is trying to steal your identity. You should forward the email to the fraud department. DOL has a specific email address for reporting unemployment fraud.
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Diego Rojas
•OMG thank you!!! I was literally about to click on it yesterday but got busy. Where do I report this? I'm freaking out that someone has my info already
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Anastasia Sokolov
•You can report it at dol.ny.gov/report-fraud. Also, check your credit reports and consider freezing your credit just in case. Better safe than sorry!
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StarSeeker
•This happened to me too! I thought it was weird cuz I haven't been on unemployment for like 2 yrs. Deleted it right away.
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Sean O'Donnell
After struggling with this exact same issue, I finally got through to a real person at unemployment who confirmed it was fraud. I was on hold for ages until I found claimyr.com which connected me to an agent in about 20 minutes! Totally worth it - they helped me flag my account for fraud protection and explained exactly what to do next. Check out this video that shows how it works: https://youtu.be/Rdqa1gKtxuE
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Zara Ahmed
•wait hold up - does this actually work or is it just the usual BS? tired of wasting time on 'solutions' that don't work
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Sean O'Donnell
•Honestly I was skeptical at first too but I was desperate after being on hold literally ALL DAY for two days straight. It actually connected me with a real unemployment agent who helped me resolve everything. Best decision I made in this whole mess.
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Luca Esposito
•hmm I've been burned by so many of these 'services' before... what makes this different?
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Sean O'Donnell
•They don't do anything except call and wait on hold for you, then when a real agent picks up, they forward the call to your phone. Saved me hours of listening to that horrible hold music. Talking to a real agent got my account locked down so no one could mess with it.
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Nia Thompson
•not falling for another unemployment 'hack'... these never work
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Sean O'Donnell
•No hack involved - they literally just call the same number you would but stay on hold instead of you. Nothing magical, just practical. But whatever, keep sitting on hold if you want 🤷♀️
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Mateo Rodriguez
yep its a scam. I got the same trash email like 3 weeks ago. DOL is having a huge problem with identity theft lately. You should report it to both DOL and also the FTC at identitytheft.gov cuz that means someone probably has enough of ur personal info to try filing a claim in ur name.
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GalaxyGuardian
I dealt with something exactly like this last month. It's identity theft. Someone tried to apply for benefits using my information. You need to contact the DOL ASAP and tell them you've been targeted for fraud. They will put a hold on any claims with your SSN. Also check your credit reports NOW. I had to freeze mine and file a police report. It's a huge headache to fix, so don't delay.
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Diego Rojas
•Did you call the regular unemployment number or is there a special one for fraud? I've been trying to call all morning and can't get through
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GalaxyGuardian
•The regular number is useless. I called for 3 days straight with no luck. There's a fraud hotline (888-598-2077) but honestly good luck getting through on that one too. I finally got through using claimyr.com - they got me connected to an agent who fixed everything.
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Aisha Abdullah
•THIS. EXACTLY THIS. report it immediately. My dad went through this nightmare last year and it took 6 MONTHS to fix everything. Don't wait.
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Ethan Wilson
Ok so here's what u need to know about this scam (I work in IT security). These phishing emails are getting super sophisticated. They clone the real DOL emails almost perfectly. The way to check: hover over any links (don't click!) and look at the actual URL. Legit DOL emails will ALWAYS have links that go to ny.gov domains. Anything else is fake. Also the real DOL will never ask you to provide your full SSN, bank info, or passwords via email or links.
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Yuki Tanaka
•^^^^ This guy knows what he's talking about. Also check the actual email address it came from, not just the display name. Scammers use display names like "NYS Department of Labor" but the actual email is like unemployment-support@gmail.com or some obvious nonsense.
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Diego Rojas
•Just checked and yep - the email looks legit but the actual link goes to some weird site that's definitely not ny.gov. THANK YOU!
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Ethan Wilson
•No problem! Glad you caught it before clicking. These scams are getting crazy good. Always triple-check anything asking for personal info.
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Carmen Diaz
I've been dealing with the NY unemployment system for what feels like FOREVER and the biggest thing I've learned - they almost never initiate contact via email for important account issues. They usually send official mail to your address on file, and if they do email, they just tell you to log into your account directly (never through links in the email). Forward that to fraud@labor.ny.gov and then delete it.
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Andre Laurent
Here's a comprehensive guide based on my experience dealing with unemployment fraud earlier this year: 1) DO NOT click any links in the email - it's 100% a phishing attempt 2) Report the fraud immediately: - Forward the email to fraud@labor.ny.gov - Report it at identitytheft.gov (FTC's site) - File a police report with your local precinct (some credit agencies require this) 3) Protect your identity: - Place a fraud alert with the credit bureaus (Experian, Equifax, TransUnion) - Consider a credit freeze (stronger than a fraud alert) - Check your credit reports for any unauthorized activity - Change passwords on important accounts 4) Contact NYS DOL directly: - Call their fraud hotline at 888-598-2077 (be prepared to wait or try early morning) - OR use claimyr.com to get through to an actual agent without the wait - Document everything - keep a log of all calls, emails and communications 5) Monitor everything going forward: - Check your mail for any unexpected unemployment documents - Watch your bank accounts for suspicious activity - Keep monitoring your credit reports I had to deal with this last February and it was a nightmare until I got through to an actual person. Trust me - being proactive now will save you months of headaches later.
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AstroAce
•This is gold 🙌 wish I had this info when I got hit with the same scam last year. Took me 4 months to clean up the mess.
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Diego Rojas
•Thank you SO MUCH for this detailed breakdown. Just put fraud alerts on all my credit reports. Trying to reach DOL now.
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Zoe Kyriakidou
Just as an FYI the DOL is completely overwhelmed with fraud cases right now. My cousin works there and says they're getting thousands of these reports daily. That's why it's so hard to get anyone on the phone. Identity theft for unemployment benefits is at an all-time high in NY.
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Jamal Brown
•Is there anything we can do to prevent this before it happens? Or are we all just sitting ducks waiting to get our identities stolen? 😫
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Zoe Kyriakidou
•Credit freezes are your best bet. Makes it harder for anyone to open new accounts in your name. Also check your credit reports regularly.
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Mei Zhang
•I froze all my credit files after the Equifax breach and it's actually not that hard to manage. Just gotta temporarily unfreeze when applying for new credit.
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Liam McConnell
If you want a quick way to tell if it's fraud - The real DOL never asks for your full SSN via email, never sends attachments you need to download (huge red flag), and never threatens immediate suspension of benefits if you don't respond within 24hrs (common scammer tactic).
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Amara Oluwaseyi
Anyone else noticed how these scams seem to target people who filed for unemployment during covid? I swear they must have gotten a data breach or something because everyone I know who got benefits in 2020-2021 has been getting these phishing attempts.
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CosmicCaptain
•OMG YES! I was just thinking the same thing! Everyone in my old restaurant crew who filed during lockdown has gotten these scam emails.
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Giovanni Rossi
•I never filed during covid and still got one. I think they're just mass targeting everyone tbh
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Amara Oluwaseyi
•Interesting... maybe they're just blasting everyone and hoping to catch people who actually did file so they seem legitimate.
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Fatima Al-Maktoum
i just went through this EXACT situation two weeks ago! someone tried to file using my info, but I caught it because I got that weird email. I tried calling unemployment for THREE DAYS with no luck. Finally found this service called claimyr that got me connected to a real person who fixed everything. Saved me hours of hold time and frustration. claimyr.com was seriously a lifesaver.
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Dylan Mitchell
•yeah right, another 'miracle solution'... what's the catch? 🙄
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Fatima Al-Maktoum
•No catch - they just call and wait on hold for you. When an agent picks up, they connect you. I was skeptical too but desperate enough to try anything after being on hold for literally 5+ hours over multiple days.
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Sofia Gutierrez
Ok so this actually happened to my roommate last month. VERY IMPORTANT: if someone filed a fraudulent claim using your identity, you need to worry about your TAX RETURNS too! The scammer might try to file taxes in your name next. Call the IRS at 800-908-4490 to put a note on your account that you've been a victim of identity theft. Also get an Identity Protection PIN from the IRS for next tax season.
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Diego Rojas
•Omg I didn't even think about taxes! Will definitely do this, thank you!!!
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Dmitry Petrov
The irony of NY unemployment is astounding. Can't get through to a human when you ACTUALLY need benefits, but somehow scammers are filing claims left and right with stolen identities. State government at its finest folks 🤦♂️
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StarSurfer
•fr fr the whole system is a joke. took me 3 months to get my legit benefits but scammers getting paid in days smh
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Ava Martinez
•This is why I gave up and just found another job. The stress of dealing with unemployment wasn't worth it.
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Miguel Castro
Some tips from someone who works in identity protection: If you're ever unsure about an email claiming to be from a government agency, DON'T click links. Instead, manually type the official website address in your browser and log in that way. For NY unemployment, that's labor.ny.gov. From there you can check if there are any legitimate notices on your account.
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Zainab Abdulrahman
Am I the only one who thinks its insane that in 2023 the NY unemployment system is still this vulnerable to fraud? Like how hard would it be to implement proper identity verification? The system is stuck in 1995 I swear.
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Connor Byrne
•Facts 💯 They rushed to upgrade during covid and now it's this weird hybrid of new and old systems that doesn't work right.
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Yara Elias
•They actually did add ID.me verification for new claims but somehow scammers are still getting through. It's mind boggling.
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QuantumQuasar
Don't forget once you report the fraud to DOL, they're gonna send you a form to fill out! It's called an Affidavit of Fraud. Make sure you fill it out completely and return it RIGHT AWAY. If you don't return this form, they might not fully investigate or protect your account. My sister ignored this step and it caused her huge problems later.
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Diego Rojas
•Thanks for the heads up! Will keep an eye out for this form. Is it something they mail or email?
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QuantumQuasar
•They mailed it to me but I've heard they sometimes email it too. Either way, fill it out immediately and return it exactly how they instruct you to.
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Keisha Jackson
My husband's identity was used for fraudulent unemployment claims last year. Here's what we learned: you need to contact both NYS DOL *and* your employer. Sometimes the first notification actually goes to your current/former employer, who might get a notice asking them to verify employment details. If your employer confirms without checking with you first, it makes resolving the fraud even harder.
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Paolo Moretti
i dont get why these scammers even bother with unemployment fraud. dont they know benefits are a nightmare to get even when you legit qualify? 🤣
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Amina Diop
•Because they've figured out how to game the system better than the actual DOL workers know how to run it 😂
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Oliver Weber
•It's actually very lucrative for them. They file hundreds of claims with stolen identities. Even if only 10% get through, they make bank.
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Marilyn Dixon
Been getting similar scam emails for months now! The dead giveaway for me is always the urgency - they make it sound like your account will be closed in 24 hours if you don't act immediately. Real government agencies don't operate like that. Also pro tip: if you're ever unsure, call the DOL directly using the number from their official website (not any number in the email). Yeah you'll be on hold forever, but at least you'll know for sure if there's actually an issue with your account. Stay safe out there!
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Ryan Young
This is definitely a scam - I work in cybersecurity and we've been tracking a huge surge in these fake unemployment emails targeting NY residents. The scammers are getting incredibly sophisticated with their phishing attempts, using official logos and language that almost perfectly mimics real DOL communications. A few red flags to always watch for: 1) Real DOL emails never ask you to verify identity through email links, 2) They don't reference specific employment dates from years ago out of nowhere, and 3) Legitimate correspondence usually comes through your online account portal first. Since you never filed in 2023, this is 100% someone trying to use your identity to file fraudulent claims. Definitely report this to fraud@labor.ny.gov and also file a report with the FTC at ReportFraud.ftc.gov. Also recommend putting a fraud alert on your credit reports ASAP just as a precaution. The fact that they have enough of your personal info to reference specific dates means they might try other types of identity theft too.
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CaptainAwesome
•This is super helpful info! I'm definitely going to put a fraud alert on my credit reports right now. Quick question - when you say they might try other types of identity theft, what should I be watching out for specifically? Like should I be monitoring my bank accounts more closely or are there other warning signs I should know about?
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Anna Kerber
•@CaptainAwesome Great question! Beyond bank accounts, watch for: unexpected credit cards or loans appearing on your credit reports, tax return issues (someone filing before you), medical identity theft (fake insurance claims), and even social media accounts being created in your name. I'd recommend setting up account alerts with your bank, checking your credit reports monthly through annualcreditreport.com, and being extra cautious about any unexpected mail from financial institutions or government agencies. The unemployment angle is often just the starting point - once they have your SSN and employment history, they can do a lot of damage.
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KaiEsmeralda
Same thing happened to my brother last month! He got one of these fake DOL emails asking about employment from 2022 when he never filed that year. The email looked super legitimate with all the official branding, but when he called the fraud hotline directly, they confirmed it was a scam. What's scary is that someone obviously has enough of his personal info to make it seem believable. He ended up having to freeze his credit and file a police report because they found out someone had actually tried to file a fraudulent claim using his SSN. Definitely don't click anything in that email - forward it to fraud@labor.ny.gov and report it to the FTC like others have mentioned. Better to be overly cautious with this stuff!
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Chris Elmeda
•This is so scary - it sounds like these scammers are getting really good at making their emails look official. I'm curious though, when your brother called the fraud hotline, how long did he have to wait to get through? I've been trying to call all day and can't reach anyone. Also, did the police report actually help with anything or was it just for documentation purposes? I want to make sure I'm taking all the right steps here since this is my first time dealing with identity theft.
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Mary Bates
I went through this exact same nightmare about 6 months ago! Got a very official-looking email from "NYS DOL" asking me to verify employment details from 2022, complete with all the right logos and formatting. Almost fell for it until I noticed the sender's actual email address was something like "nys-benefits-verification@outlook.com" instead of an official ny.gov domain. Turns out someone had already filed a fraudulent claim using my SSN and this was their attempt to get even more personal info from me. Here's what I learned from the whole ordeal: 1) Never click links in these emails - always go directly to labor.ny.gov and log into your account there, 2) The real DOL fraud hotline is a nightmare to get through but keep trying early in the morning around 8am, and 3) Definitely file that police report even if it feels pointless - you'll need it for credit disputes later. The whole thing took about 3 months to fully resolve but my account is locked down tight now. Stay vigilant everyone - these scams are getting ridiculously sophisticated!
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Angelina Farar
•Wow, this is really eye-opening! I'm glad you caught that fake email address - that's such a good tip about checking the actual sender domain. I never would have thought to look for that. Three months to resolve sounds absolutely brutal though! I'm definitely going to try calling that fraud hotline first thing tomorrow morning at 8am like you suggested. Quick question - when you say your account is "locked down tight" now, what specific protections did they put in place? I want to make sure I ask for the same things when I finally get through to someone. Thanks for sharing your experience - it's really helpful to hear from someone who actually went through this whole process!
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Olivia Harris
Had the EXACT same thing happen to me about a month ago! Got an official-looking email asking about employment verification from early 2023, but I was actually employed full-time then and never filed for unemployment. The email had all the right logos and everything - super convincing. I almost clicked the link but something felt off about the timing. Turns out my gut was right - when I manually went to labor.ny.gov and logged into my account, there was nothing there about any verification needed. Definitely forward that email to fraud@labor.ny.gov and don't click anything! These scammers are getting scary good at copying the real DOL emails. Also check your credit reports just in case - I found out someone had tried using my info for other stuff too. Stay safe!
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Zane Hernandez
•This is such good advice about trusting your gut when something feels off! I'm so glad you didn't click that link. It's honestly terrifying how realistic these fake emails are getting - the fact that they're using all the official logos and formatting makes it so hard to tell what's legitimate anymore. I'm definitely going to start manually typing in government websites instead of clicking any links in emails, even ones that look official. Better safe than sorry! Thanks for sharing your experience - it really helps to know other people are dealing with this too and that I'm not going crazy for being suspicious of that email.
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Angel Campbell
This is such an important thread - thank you everyone for sharing your experiences! I've been dealing with something similar and it's honestly scary how sophisticated these scams are getting. What really helped me was creating a simple checklist after reading through all these responses: 1) Never click links in emails claiming to be from government agencies, 2) Always manually type official websites (like labor.ny.gov) into your browser, 3) Check the actual sender email address, not just the display name, 4) Remember that real DOL communications usually come through your online account portal first, and 5) When in doubt, call the official number from their website (even if the hold times are brutal). I also set up credit monitoring after reading about how these unemployment scams often lead to other types of identity theft. It's a small monthly fee but worth the peace of mind. Stay vigilant everyone - these criminals are unfortunately getting better at what they do, but at least we can help each other spot the red flags!
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Benjamin Johnson
•This checklist is super helpful! I've been so overwhelmed trying to figure out what steps to take after getting that scam email. Having it laid out like this makes it feel way more manageable. I especially appreciate the tip about credit monitoring - I hadn't thought about how this could lead to other types of identity theft but it makes total sense. The scammers already have some of my info if they're targeting me specifically. I'm definitely going to set that up today along with calling the fraud hotline. Thanks for putting together such a comprehensive list - this thread has been a lifesaver!
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William Schwarz
This whole thread has been incredibly helpful! I work in banking and we've been seeing a massive uptick in unemployment-related identity theft cases over the past year. A few additional tips from what I've observed: 1) If scammers have filed a fraudulent claim in your name, you might start receiving unexpected 1099-G tax forms in January showing unemployment income you never received - definitely contest these with the IRS immediately, 2) Sometimes the first sign isn't even an email but rather your employer getting contacted by DOL to verify your employment status, so give your HR department a heads up about potential fraud, and 3) Consider setting up a my Social Security account at ssa.gov to monitor for any suspicious activity there too, since unemployment fraud often goes hand-in-hand with Social Security fraud. The good news is that once you report it and get through to the right people, NYS DOL has gotten much better at flagging and preventing further fraudulent activity on your SSN. Just be persistent with those phone calls and document everything!
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