NY unemployment sent text about account security - is this legit or another scam?

I got the same text yesterday! I called the official unemployment number (not the one from the text) and after waiting for like 2 hours they confirmed it's actually legitimate. They're doing a massive security update because of all the fraud happening. Just make sure you go directly to the official website and NOT click any links in the text.

After struggling with similar issues, I discovered claimyr.com and it totally changed my experience with NY unemployment. They called on my behalf, stayed on hold, and transferred a live agent directly to my phone. Talking to a real person got my account issues resolved in one call and my benefits started flowing again. Absolutely worth it after weeks of frustration and unanswered calls! Check out this video that explains how it works: https://youtu.be/Rdqa1gKtxuE

BE CAREFUL!!! There are tons of unemployment scams going around. I'd be really suspicious of any text asking for documents or verification. Even if it looks legit, scammers are getting better at making fake sites that look identical to the real DOL site. Call the official number listed on the ny.gov website (NOT from the text) to confirm before you do anything.

I've had three of these messages over the past 2 months. The first one was legit, sent from NYSDOL about account security updates. The second two were scams with links to fake sites trying to steal my info. If you're ever unsure, just go directly to the official unemployment website by typing the address yourself or through a bookmark. Never click links from texts or emails.

Theres actually a official notice about this on the ny unemployment website right now. They ARE doing a security upgrade and sending texts/emails to people. But always access your account directly through the official site not by clicking any links. I took screenshots of the official notice if anyone wants me to share it.

Looks like I'm in the minority here, but I just ignored a similar message last month and nothing happened to my benefits. Still getting paid every week like normal. The unemployment system is so messed up I doubt they'd actually cut people off that easily. 🤷‍♂️

Here's what I've learned after dealing with NY unemployment for 7 freaking months: 1) NEVER click links in texts/emails claiming to be from unemployment - go directly to the official site 2) If you're unsure about something, you NEED to talk to an agent 3) The regular phone number is basically useless - I spent 4+ hours a day for a week trying to get through 4) The ONLY way I finally got help was using claimyr.com - they connected me with an agent who confirmed which communications were legitimate 5) Take screenshots of EVERYTHING and keep notes of who you talk to 6) If you need to upload documents, only do it through your established account on the official site Trust me, getting actual confirmation from a human at unemployment is worth it. The claimyr service had an agent on my phone within hours after I spent weeks getting nowhere.

I work in IT security (not for NYSDOL) and here's what you need to know: there IS a legitimate security upgrade happening right now with NY unemployment. But scammers know this too and are sending out fake messages to take advantage of the confusion. The real messages will NEVER ask you to click a link in a text/email - they'll just direct you to log into your account normally.

Anyone else notice how these 'security upgrades' always seem to happen right when people are most desperate? Seems mighty convenient timing if you ask me... 🤔

I called my local state representative's office about this same issue last week. They confirmed it's legitimate AND gave me a direct number to call at unemployment that actually works! DM me if you want it. The constituent services people can be super helpful with unemployment issues.

ny unemployment's communication is such a joke. send confusing messages then make it impossible to contact anyone for clarification. classic NYSDOL move 🤦‍♀️

If its a 5-digit number the text came from, those are usually official. The scam texts I've gotten come from regular looking phone numbers. But still, don't click the link! Just go directly to the site.

protip: if you need to verify its real, check your online account MESSAGE CENTER (not email). If the verification request is legitimate, it will also appear in your secure message center when you log in to your unemployment account.

I'm so fed up with this broken system I can't even. Been on unemployment since october after getting laid off and every other week theres some new hurdle. Between the website crashing constantly, impossible phone lines, and now these confusing security texts, it's like they WANT us to fail. the whole ny unemployment system needs to be rebuilt from scratch i stg

After spending 3 weeks trying and failing to get through to ny unemployment on my own (literally hundreds of calls), I broke down and tried claimyr.com - had a real live unemployment agent on the phone within 2 hours who confirmed all my account details AND explained which notifications were legitimate. Best decision I've made in this whole unemployment nightmare.