Sudden ID.me verification request after TWC approval - no notice in correspondence?

sounds fishy tbh. never click links in emails u don't expect. check ur actual twc account for messages

BE CAREFUL!!! TWC never sends verification codes through email!! It's probably a SCAM trying to steal your information and unemployment money!!! They ALWAYS put notices in your correspondence inbox first. I got a similar email last month and when I called TWC they confirmed it was a scam. These thieves are getting more sophisticated!!

This is actually a known issue right now. TWC implemented a new fraud detection system in early 2025 that sometimes flags accounts for additional verification even after approval. The problem is there's a glitch where the system sends the email but doesn't always generate the corresponding notice in your correspondence inbox. My recommendation: 1. DON'T click any links in the email 2. Go directly to ID.me's official website (id.me) and check if there's a pending verification request for TWC 3. If nothing shows there, call TWC directly to confirm if they really need additional verification The system should have put a notice in your correspondence, so the fact that there isn't one is concerning. Better safe than sorry.

just went through this last week. it was legit in my case but the notice showed up in my inbox 2 days AFTER the email came. twc systems are a mess right now with all these fraud cases happening. definitely call to verify before doing anything.

UPDATE: So I've been trying to call TWC for the past 3 hours. Either busy signal or it disconnects me after 45 minutes on hold. This is getting so frustrating! I need to know if this verification is real before my benefits get messed up. Any tips on getting through to an actual person?

To directly answer your question - yes, this is happening more frequently since TWC upgraded their fraud detection systems. Here's what's likely occurring: 1. Their new AI system flagged something in your claim for additional verification 2. The email notification system ran before the correspondence system updated 3. The notice will probably appear in your correspondence within 48-72 hours However, the verification request is time-sensitive (usually 7 days), so waiting for the notice to appear isn't ideal. Your best approach is to contact TWC directly to confirm this is legitimate. If it is, they can tell you exactly what you need to do. Whenever dealing with identity verification requests, always go directly to the official website rather than clicking email links. For TWC-related ID.me verification, you should access it through your TWC account portal after confirming with a representative.

my roomate got the same thing last month, turned out legit but super confusing. check ur spam folder 2, sometimes the actual notice email goes there but the verification code comes to inbox lol

FINAL UPDATE: Just wanted to close the loop on this in case anyone else has the same problem. I used Claimyr to get through to TWC (took about 20 minutes instead of endless busy signals). The agent confirmed it WAS a legitimate verification request from their new fraud prevention system. Apparently there was a glitch where the notice wasn't generating in my correspondence. The agent manually added the notice to my account and walked me through the verification process. For anyone else who gets a random ID.me verification email without seeing anything in your correspondence inbox - DEFINITELY call TWC to verify before doing anything. Don't click email links, but also don't ignore it because it could affect your benefits. Thanks everyone for your help!