Great news! Glad you were able to confirm they have everything they need. Now you can at least have some peace of mind while waiting for the next step. Keep us posted on how your hearing goes!

That's such a relief that you got through and confirmed everything is on track! The waiting is definitely the hardest part. I'm dealing with a similar misconduct claim right now (employer said I was "insubordinate" when I questioned unsafe working conditions) and I'm about 2 weeks into my appeal wait. Reading everyone's experiences here has been really helpful - especially knowing to keep doing the payment requests even while waiting. Good luck with your hearing when it comes up!

I keep seeing mentions of a Correspondence Inbox. I don’t see this when I log into my TWC account. Am I missing something? My benefits were approved some weeks ago, then I received a notice saying that I don’t qualify because I didn’t verify my identity. The ID.me site doesn’t allow for a seamless integration with TWC without having the access code, which has not been mailed to me at present. Apologies if the above was already addressed, but I’ve spent the entire day trying to find workarounds. Thanks.

@Miss Aminata - The Correspondence Inbox should be in your TWC account under the "Inbox" or "Messages" section when you log in. If you're not seeing it, try looking for tabs like "Correspondence," "Messages," or "Notifications" on your main dashboard. For your ID.me verification issue - this sounds exactly like what others in this thread experienced. Since you haven't received the access code by mail and can't complete verification, I'd strongly recommend using Claimyr (mentioned earlier in the thread) to get through to a TWC agent quickly. They can: 1. Confirm your verification request is legitimate 2. Manually send you a new access code or provide an alternative verification method 3. Help you locate your correspondence inbox in the system Don't wait too long on this - verification requests are usually time-sensitive and could affect your benefits. The agent can walk you through the whole process once you get connected. Hope this helps!

One last recommendation: In preparation for your appeal hearing, write out a clear, chronological statement about your employment and termination that's no longer than 2-3 minutes when read aloud. Practice it several times. Cover these key points: 1. Your job title and how long you worked there 2. That you worked remotely with approval 3. How the time tracking system worked 4. Any positive performance reviews or recognition 5. The actual reason given for termination at the time it happened 6. Why you believe the lateness claim is false The hearing officer will appreciate a concise overview before diving into the specific evidence. This approach has helped many of my clients win their appeals when facing false misconduct claims.

I'm going through almost the exact same situation right now! My former employer told TWC I was "unreliable" and missed too many days, but I have detailed records showing I only used 3 sick days in 8 months and always followed proper procedures. It's so frustrating when companies just make stuff up! One thing that's helped me is organizing all my evidence into a binder with tabs - time records, emails, performance reviews, etc. I also printed out the company's official attendance policy from their employee handbook to show I never violated it. The advice about continuing to request payments is spot on - I almost stopped doing that thinking it was pointless while appealing. Also, when you do get your hearing notice, they'll tell you if it's phone or in-person. Mine is scheduled for phone, which actually works better for me since I can have all my documents spread out in front of me. Stay strong! From what I've read, when employees have solid documentation like you do, they usually win these appeals. The employers are just hoping we'll give up and not fight back.

Wait wait wait I'm confused about something... do we have to request payment BEFORE being approved? What if we get denied? I'm in a similar situation (fired last week, phone interview scheduled for next Tuesday) and I have no idea what I'm supposed to be doing while waiting for the decision??

Just want to add my experience to help ease your mind - I was terminated via email (not even a phone call!) about 6 months ago for "restructuring" that turned out to be performance-related according to their TWC response. Never got any formal warnings either, just vague feedback in meetings that I thought was normal coaching. My determination took about 8 days and I was approved. The key thing the TWC agent told me during my appeal hearing (my employer initially contested) was that Texas follows "at-will" employment but unemployment benefits have different standards. They look for willful misconduct or deliberate violations, not just performance issues. Since you mentioned no written warnings, you're likely in good shape. Also echoing what others said about payment requests - definitely keep doing those every two weeks even while waiting. I almost missed my first one because I thought I had to wait for approval. Hang in there!

Yes! Wanted to update everyone. My payment request went through normally yesterday even though the ID verification is still showing as

That's great news that your payment went through! Thanks for updating everyone - it really helps to know the outcome. This is exactly what most people experience with these routine ID verifications. The system is designed to keep payments flowing while they do their security checks in the background. Hopefully your verification clears soon and you won't have to deal with this again!